Originally Posted by wkearney99
You say this as if it's netflix's problem, it's not. At least not entirely. If your ISP can't handle the amount of traffic that you and the other customers are trying to use then you need to find a different ISP. But first you need to determine if it's really a connection issue. the easiest way is using another player right when the problem happens. That and you're sure there's nothing else in the house also trying to use your connection during this time? Like someone else doing downloads, torrents, skype and the like? Narrowing down where YOU are having the problem is the key. Yes, others might have the same issue but there are way more variables that could be involved. Finding a good fix involves knowing what's going on with YOUR connection.
We are definitely not using other devices on the network when this happens. I've even checked at times to see if unauthorized devices are using my network. I've had my ISP come out and sweep the line and there were no errors (it was actually a favor from my friend who works for the ISP, so I know he's credible). My other friend who works for the ISP sat at my wireless computer and pinged the ISP server continually and we saw excellent and consistent numbers. He said my power levels are not only in range, but that my connection is "the stuff that dreams are made of." This is a friend, working off the clock. I know this doesn't rule out something happening when a tech is NOT monitoring the line, but so far, there has been no indication of ISP issues. I am really not looking for someone to blame, I'm just trying to figure out if there IS something on my end I can change, because I certainly would if it would resolve the issue. What I fear is that if it is Netflix's lack of infrastructure, then there is nothing I can do, and no way to track that down. They told me themselves that they don't even have a tier-level support structure, but rather, they "refer you" to someone (like your ISP or the device manufacturer) if they cannot discover the problem through the "CSR" or "Supervisor". Now who is blaming who?
Anyway, if it's only going to do it about once a month or so as pbarak has experienced, I can probably get over it, knowing how many factors go into media streaming. If I want perfection, I need to pull out the discs.
Originally Posted by michaeltscott
If you run into that problem again and it's persistent (no matter what you do you end up with a crappy low bit rate video encode from Netflix), try streaming on your BDT210 and see if you get the same from it. It'll be limited to 720p and you'll no doubt see the infamous "black flash" problem of the 2011 Panasonic BD players' Netflix player.
Michael, I'm afraid that probably by the time I got another device such as the BDT 210 up and streaming that title, that the issue would have resolved on the Roku anyway. It only persists for a minute or two when it happens, and this actually would be the same as pbarach's workaround (post #685) of stopping the stream, and going back to the Netflix homescreen before starting the title again. Also, I have Samsung BD player that is wireless, 720p limitation, and I've never seen the issue. I really think it has something to do with the data load of 1080p.