One stuck pixel... What to do?

The poll should be ended now with the perfect answer being given.

RETURN it!!!

Are you serious? 1 pixel out of 2,073,600 and you'd return it? What if your replacement has 2 dead pixels?

Relax and enjoy a movie on your new TV.

On a side note, I vote that we add a third option to the poll: Rename this site to AVSAsylum.

You really haven't given enough information for someone to give you a logical response.

Did you just buy the set? If so, have you run any break-in slides or any type of break-in process that ages the phosphors? When I purchased my Plasma a few months ago, I noticed it had one black stuck pixel at the bottom of the right hand corner on the screen. I ran 100 hours of static colored break-in slides on my G20 continuously and it fixed the problem. The pixel reactivated.

Sometimes the pixel will reactivate if just left to its own devices. So, considering the amount of time you've spent breaking in the set, and whether or not it's a new set, you may want to just give it some time and see what happens.

What kind of advice is this?

Dead/stuck pixels aren't normal. Out of all the devices, tis and monitors I have ever owned I have never come across one dead or stuck pixel.

He should return the set, and get one with no dead pixels.

Sure they are. Most manufacturers even have a policy that specifically addresses the number of "acceptable" dead/stuck pixels before they'll offer a refund/replacement.


Then consider yourself lucky. 1-2 dead/stuck pixels isn't that unusual (unfortunately).

Gotcha.

It really is up to you. As I stated, mine was low and right so it didn't sit in front on the panel so I could always pick it out. I'm like you though, once I know it's there, I will always gravitate toward that part of the screen just to see if it's still stuck.

But, I did get to a point where I just completely lost interest in trying to find it and stopped looking for it. I can't remember when that happened, but I know I just stopped looking for it. I did, however, come back some time later to try and find it and it has reactivated itself. So, your call on that. The good news is that you can return it if you choose, but as stated by jkozlow3, you're lucky it isn't more than that. Bottom line, you have to be satisfied with your purchase, so do what you think you need to do that's in your best interest. You're gold when it comes to the warranty, so relax and think about the next step.

And also keep in mind, as stated by jkozlow3, this can be a common thing and is addressed in the manufactures policy on defects and returns. Because one person says its never happened to them, which is a good thing, doesn't mean it can't happen. Our own limited experiences do not define others experiences. All we can do is come together on these types of forums and share our experiences with each other and try to find common ground on how we personally will handle our issues.

You have one stuck pixel that you can't see from your normal viewing distance no matter how hard you look, right?

If you return the set you run a risk of getting one that's worse, perhaps to the extent that it's defects will be visible in normal use, plus there's the hassle involved in the return.

My take is that if the set is satisfactory otherwise it makes more sense to keep it. You don't see the stuck pixel in normal use, nobody else is going to see it unless you point it out to them, a replacement set could easily be worse, and there's always the possibility that with time it will go away, and even if it doesn't if you just enjoy the set otherwise you'll probably forget it's there.

I'm the kind of person that would notice it. I can walk into a store or a client's home and immediately see a single dead/stuck pixel on a screen.

There is one stuck pixel in my tv and I can't notice it at all. Really comes down to how close to the TV you sit.

I hear about dead/stuck pixels on LCDs all the time on this forum, but that's pretty rare for plasmas, isn't it?

Michael

My 59D550 came with a single dead pixel. I figure if I return it, I'll get one with more dead pixels. I can't fit the TV in my car, so I won't pay for delivery back and forth to the store god knows how many times until I get a perfect set.

My 3.5 year old Pioneer 5080HD has 1 pixel that occasionally turns black (flickers off and on) but I can't notice it from my normal seating distance.

I noticed 2 semi-dead pixels on my set during burn in slides. One of them shows up during greens and reds, the other one only during blues. I can see them at about 4 feet is I focus really hard.

I have yet to see them during regular content, even close up. Its REALLY hard to find them when anything is playing but slides. Am I returning it? Hell no. If it werent for slides I would probably have never known..

My advice is to finish your break in period with the slides and never look at them again. They reveal all the problems with the tv such as dead pixels and IR.

I have a dead red subpixel that I noticed on the break in slides. I can't see it when watching regular content so I just learned to forget about it.

I know it bothers you now but the OCD will ease up in a few days.

Sorry to bring up an old topic, but I came across searching for dead pixels on plasma panels on google. Feels good to know I'm not alone ...

For a long time I thought plasma TV's didn't have dead pixels ... well f*ck me, I just got a set with 5 dead pixels. It should be exchanged by the end of the week.

I don't mind 1 or 2 dead pixels, but 5 ? I'm being reasonable I guess ?

Now I'm haunted with the idea that my next set could be worse ....
And like most of you guys I only saw them with the break-in slides ... otherwise during normal view, even really close, they're invisible.

PS: just out of curiosity, break-in slides can't be the cause for dead pixels ? I mean, running the TV for 10 hours straight, even if the set is brand new, shouldn't be an issue right ?
Thanks.

Ya same here just got my new d6500 and it has 5 dead pixels.