Hello, I hope someone can guide me here. I have been having a specific issue with Jriver. I Am running MC 18. When I play music, it is fine. When I watch a movie or series, I am fine. But when I watch a show called Bleach, I am starting to get errors. The crazy thing is, it doesn't happen with every episode. I watch 8 seasons and it was fine. Then for most, if not all of the 9th season I am getting errors. I plan on checking the rest of the seasons to see if I can issues but here are the problems I have
I am getting this error message
Media Center had detected it did not shut down correctly after it was last run.
It is recommended that you allow Medial center to restart some settings in an effort to prevent this from happening again.
Actions to take:
Use default window size
Disable 3rd party plug in
Use default library
All of those are checked.
Then I hit OK
Then a new screen comes up. It says this:
If you continue to experience problems, follow these steps.
1. Backup your library from File>Library>Backup Library
2 Uninstall media center
3 Reboot your machine
4 Re install the latest version of Media Center
5 Restore your library backup from step one.
Now as I said, most of the error messages when I try and play Bleach. The thing is, some work and some don't. In JRiver, I am just getting an error message that says something like it is not able to play the file. But movies and other TV shows work and I think music works as well. I admit that I am a bit uncomfortable about doing anything like they suggest.
When I go into the background of Jriver, t is now white instead of black. Same for when I am watching a movie and I mobe the mouse to the top of the screen. Now I should also say that I did watch one movie and one episode of Bleach without any issue tonight. I hope you can help me
Also to make sure I did not loose the majority of my stuff I did the following:
I went to file>library>backup library and backed it up. There is something on my desk top now called
MC Library Backup(media library with todays date. Was that what I was supposed to do?
Again. Any help would be appreciated. I don't know why it's only certain Bleach files though. Some work and some don't.
I know it seems like a specific issue and I really hope that I don't have to re-burn everything. If it's a Jriver thing, then maybe upgrading to MC 19 would help? Although
I am nervous about that as well since I did not install MC 18 on this machine and I would be nervous trying to do this on my own.
Thanks for any help or insight.