I was reading the jRiver MC forum on headfi, and someone posted about upgrading to MC18, and that there were sonic improvements to be had. So, I decided to do the upgrade, from my MC16. Turns out to be a big mistake....I connected my Sansa Fuze +, and copied a couple of albums over. When the copy was done, I tried to close the Fuze, and my mouse was frozen.....had to do a hard shut down and reboot.
Later, after I checked all of my setting from MC16 to MC18, I was listening to music, Sting, "The Soul Cages", to be exact. All of a sudden my screen distorted, locked, and I got my first blue screen of death. Had this computer over a year with no problems running MC16, so I rebooted, this time listening to the same album in MC16, which luckily I kept both versions. Later I tried MC18, same sequence of events led to another BSOD. I finnished the night listening to MC16. Now this morning, I immediately went back to MC18, same album.....same problem, am now listening to MC16!
Now what do I do, no phone support, and jRiver got my $24......how do I get a refund. I have been happy with MC for several years and I thought it was great, but they keep trying to get more money out of me every year asking me to do an upgrade because the new version is better. I am supposed to believe that?
Need help, stuck!