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Official 2011 Mitsubishi Laservue L75-A94 Owner's Thread - Page 11

post #301 of 733
I've followed these forums for several weeks now and even though I had heard many horror stories about these sets being damaged during shipping I decided to take a chance. I ordered one from an authorized seller off of Amazon. I waited for about a week for it to arrive. Manna was handling the delivery but I guess they have another shipper pick it up and do the actual delivery. It came in a white van and two guys carried it into the house for me. Acutally at first they got halfway up my driveway with a 70" Sharp Aquos and I told them that it was the wrong tv. They seemed surprised and asked my name. Then they checked the van and brought out the correct tv. The box was in good condition so I had high hopes. We cut off the straps that held the top of the carton on and I saw almost immediately that the plastic at the top of the tv was pushed out where the front screen meets the back of the tv. The guys were nice and suggested that if they unscrewed the back of the tv they might be able to "pop" the plastic back in for me. I told them that I wasn't concerned about the "popping" it back in part, but more concerned with how it got "popped" out to begin with. At one point one of the guys moved the front screen and the whole thing seemed to be loose. I think the tv had hit the ground rather hard and this is what caused the damage. I told them I really wanted to take the set but I was worried that something might be damaged internally and I didn't want to be stuck with it. I ended up refusing the delivery. The company I bought it from sent me an email the next day apologizing for the damaged tv and told me that they would normally replace it with another one but they had no more in stock. So I could get a refund or choose another tv. I opted for the refund. Sadly I had already puchased a stand and 2 pairs of glasses and also a 3d blu-ray disc. So now I'm sitting here looking at an empty stand with my 3d glasses on hoping that someone will come down on their price so that I can try this again. So add me to the, "I got a damaged Laservue" list.
Thanks!
post #302 of 733
Quote:
Originally Posted by stablecable View Post

I've followed these forums for several weeks now and even though I had heard many horror stories about these sets being damaged during shipping I decided to take a chance. I ordered one from an authorized seller off of Amazon. I waited for about a week for it to arrive. Manna was handling the delivery but I guess they have another shipper pick it up and do the actual delivery. It came in a white van and two guys carried it into the house for me. Acutally at first they got halfway up my driveway with a 70" Sharp Aquos and I told them that it was the wrong tv. They seemed surprised and asked my name. Then they checked the van and brought out the correct tv. The box was in good condition so I had high hopes. We cut off the straps that held the top of the carton on and I saw almost immediately that the plastic at the top of the tv was pushed out where the front screen meets the back of the tv. The guys were nice and suggested that if they unscrewed the back of the tv they might be able to "pop" the plastic back in for me. I told them that I wasn't concerned about the "popping" it back in part, but more concerned with how it got "popped" out to begin with. At one point one of the guys moved the front screen and the whole thing seemed to be loose. I think the tv had hit the ground rather hard and this is what caused the damage. I told them I really wanted to take the set but I was worried that something might be damaged internally and I didn't want to be stuck with it. I ended up refusing the delivery. The company I bought it from sent me an email the next day apologizing for the damaged tv and told me that they would normally replace it with another one but they had no more in stock. So I could get a refund or choose another tv. I opted for the refund. Sadly I had already puchased a stand and 2 pairs of glasses and also a 3d blu-ray disc. So now I'm sitting here looking at an empty stand with my 3d glasses on hoping that someone will come down on their price so that I can try this again. So add me to the, "I got a damaged Laservue" list.
Thanks!

I do realize that this is, as Adam Carolla puts is, such a 'rich white guy problem' in America, so I can't really get too upset about having to return my $4k Television, as it's an invented problem that doesn't really exist. But on the other hand, this is such nonsense. These shipping companies must not give an F. Probably filled with Occupy angst and just throwing these TVs around with the 'why does this a-hole deserve this TV and not me?'. Maybe because I've busted my ass to get where I am and I have a deep love of film, and it's also my profession?

Might not have anything to do with that at all, but that's certainly a more dramatic version that entertains me.
post #303 of 733
The shipping companies just care about moving as much stuff as they can. On average, covering damaged items probably costs them a lot less than being careful and moving a lot fewer items. It's still maddening that they send something like this out with only 1 guy to do the delivery and/or show up with something that looks like it was run over by a forklift then an 18 wheeler and actually get annoyed when you won't accept the delivery. Mits could probably find a way to beef up the packaging of these a bit, but the shipping companies will still find a way to break them and beefier packaging probably wouldn't help to save from damage resulting from being dropped or being impaled by a forklift.

Buying from a local dealer with their own shipping service is probably the best way to get something like this delivered with a high probability of having no shipping damage. Then there's only the concern of manufacturing defects, which also seem to be more numerous than they should be.
post #304 of 733
Quote:
Originally Posted by gsr View Post

The shipping companies just care about moving as much stuff as they can. On average, covering damaged items probably costs them a lot less than being careful and moving a lot fewer items. It's still maddening that they send something like this out with only 1 guy to do the delivery and/or show up with something that looks like it was run over by a forklift then an 18 wheeler and actually get annoyed when you won't accept the delivery. Mits could probably find a way to beef up the packaging of these a bit, but the shipping companies will still find a way to break them and beefier packaging probably wouldn't help to save from damage resulting from being dropped or being impaled by a forklift.

Buying from a local dealer with their own shipping service is probably the best way to get something like this delivered with a high probability of having no shipping damage. Then there's only the concern of manufacturing defects, which also seem to be more numerous than they should be.

That's why, given these horror stories, if I were to buy one of these I would deal with someone local like Paul's, who do their own deliveries from their own warehouses.

Regarding shipping, doesn't anyone remember all those stories of our most popular shippers throwing boxes into trucks? I'm not saying that they're throwing the Laservues into the trucks, but to them your "baby" is just a possible hernia.

And it is true that compared to the big problems that a lot of people out there are having right now, these problems are not earth shaking.
post #305 of 733
I recommend HomeDirectUSA, a leading value-added provider of nationwide home delivery of large consumer goods (this is who Costco uses). HomeDirectUSA has the industry's lowest claims ratio, which increases the odds that the item will arrive safe and sound.
post #306 of 733
Quote:
Originally Posted by buzzard767 View Post

The firmware fix for the grayscale controls will be out in a couple of days according to a message I received yesterday from Mitsubishi.

Hey Buzz - any update from Mitts on this? I assume they are going to release this publically (or are they using you as a guinea pig?)

Waiting on this myself before I get my tv calibrated. Any new info is appreciated!
post #307 of 733
Quote:
Originally Posted by longcat View Post

Hey Buzz - any update from Mitts on this? I assume they are going to release this publically (or are they using you as a guinea pig?)

Waiting on this myself before I get my tv calibrated. Any new info is appreciated!

They called me today and said it would be posted on the web site Monday.
post #308 of 733
Quote:
Originally Posted by RU Geekman View Post

I recommend HomeDirectUSA, a leading value-added provider of nationwide home delivery of large consumer goods (this is who Costco uses). HomeDirectUSA has the industry's lowest claims ratio, which increases the odds that the item will arrive safe and sound.

Maybe you can ply mitsubishi to start shipping with that company.
post #309 of 733
After another email to Paul's TV very early this AM, they responded that the next A94 attempt (and hopefully the last) was on it's way. So, with any luck, before the holidays arrive I'll have a fully functional Laservue.

In the meantime, I'm happily enjoying my mostly-functional A94 as-is. At current, I'm watching Emmet Otter's Jugband Christmas. Haha. So far have viewed SW Episode IV as if I'd never seen it before, Blade Runner was beyond spectacular to behold, two episodes of Planet Earth had my jaw on the floor, Cloudy w/a Chance of Meatballs was like staring into a double rainbow, and, although it's still crushed like a black hole, Harry Potter and the Deathly Hallows pt 1 3D looks wonderful. I'm saving the deliciousness of Speed Racer (should be the ultimate viewing experience on an A94) until my corrected set arrives.

And yes, 3D is quite powerful on this tele. (I've retained my previous 3D setup of the external box/emitter/glasses rather than double dip and purchase the new XPand glasses)
post #310 of 733
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post #311 of 733
Is there anyway we could get all the A94 owners to post more pictures of movies playing on their tvs? Possibly videos? There's a guy named spenceJT on YouTube that posted some videos of the A91 in action.don't know if he is on this forum or not but I would love to see more of your tvs in action. Thanks a bunch for those of you who participate
post #312 of 733
Quote:
Originally Posted by Bigjoemeat View Post

Is there anyway we could get all the A94 owners to post more pictures of movies playing on their tvs? Possibly videos? There's a guy named spenceJT on YouTube that posted some videos of the A91 in action.don't know if he is on this forum or not but I would love to see more of your tvs in action. Thanks a bunch for those of you who participate

I'll be more than happy to do it once I am comfortable that I actually have a working Laservue I'm keeping (I also saw Spence's videos, and partly blame him for making me start down the Mitsubishi journey LOL). I just took delivery of my fourth...fingers crossed this one is a keeper!
post #313 of 733
Firmware V46_13_03 was released yesterday and the problem with the malfunctioning ADV1 & 2 mode Grayscale controls has been fixed.
post #314 of 733
How's the viewing angle of this set compared to standard DLP RP and most LCD sets?

Thanks
Gene
post #315 of 733
Quote:
Originally Posted by buzzard767 View Post

Firmware V46_13_03 was released yesterday and the problem with the malfunctioning ADV1 & 2 mode Grayscale controls has been fixed.

Hopefully you can post a new set of charts when you get time. I half to take a long hard look at the 92840 at $3999. I can only imagine the discussion with wifey considering the preliminaries. That is is the set I most need to see calibration chart on.
post #316 of 733
If your a94 is connected to the net through wifi or ethernet then it picked up the patch automatically. You can confirm by going to the menu area where it tell how to load patches and your current version number will show on the lower left of the screen. Of course that still just means that I can edit the advanced settings, not that I have a clue what values to set.
post #317 of 733
Copying settings from calibrated displays in no way implies that another display will have a better picture than factory settings. http://www.avsforum.com/avs-vb/showthread.php?t=1055906

I wouldn't ordinarily post settings but the A94 LaserVue has received little attention from magazine and Internet sources that review displays and post so perhaps these settings will help you out a little.

Caveat: Narrow band width light sources such as laser are difficult to measure accurately with the equipment used by most display calibrators. The only way accuracy can be assured is to use 5 or lower nanometer resolution spectroradiometers. I use an i1Pro which is 10 nanometer so accuracy will suffer accordingly. The best example is the color blue. At the CMS (Color Management System) extreme settings for the color blue, luminance is measuring 11.6% high yet when a Color Decoding pattern is displayed and the Blue Only mode is selected the Color Control would actually have to be raised about one half point (if half points were available) to 31.5.

Caveat aside, the references viewed after calibration passed my eye ball test and that is always the final judgement.

I'm going to do three calibrations:
1. Gamma 2.2 for day viewing
2. Gamma 2.4 and lower max light output for viewing in a light controlled room
3. 3D

I'll get around to 2 & 3 soon.

Gamma 2.2 For Day Viewing

Picture Mode ADV2
The next four auto functions OFF
Brightness 32 - don't change unless you know how to use a black pluge pattern. It doesn't make the picture brighter.
Contrast 63
Color 31
Tint 31
Sharpness 0 - Suspected placebo
Gamma 2.2
RH 966
GH 1019
BH 1006
RL -3
GL -6
BL -1
Blue Only OFF
R 20,0,1
G 8,24,7
B 0,0,5
M 22,5,18
C 3,16,15
Y 18,14,1

Max Light Output 30.1fL
Ave GS dE 0.9
Ave CCT 6532
Ave Gamma 2.20

Attachment 230815

Edit to add missing page 4:
Attachment 230816

 

A94ADV2_2.2ReducedSize.pdf 372.59765625k . file

 

A94ADV2_2.2_P4.pdf 103.3369140625k . file
post #318 of 733
Quote:
Originally Posted by buzzard767 View Post

Copying settings from calibrated displays in no way implies that another display will have a better picture than factory settings. http://www.avsforum.com/avs-vb/showthread.php?t=1055906

I wouldn't ordinarily post settings but the A94 LaserVue has received little attention from magazine and Internet sources that review displays and post so perhaps these settings will help you out a little.

Caveat: Narrow band width light sources such as laser are difficult to measure accurately with the equipment used by most display calibrators. The only way accuracy can be assured is to use 5 or lower nanometer resolution spectroradiometers. I use an i1Pro which is 10 nanometer so accuracy will suffer accordingly. The best example is the color blue. At the CMS (Color Management System) extreme settings for the color blue, luminance is measuring 11.6% high yet when a Color Decoding pattern is displayed and the Blue Only mode is selected the Color Control would actually have to be raised about one half point (if half points were available) to 31.5.

Caveat aside, the references viewed after calibration passed my eye ball test and that is always the final judgement.

I'm going to do three calibrations:
1. Gamma 2.2 for day viewing
2. Gamma 2.4 and lower max light output for viewing in a light controlled room
3. 3D

I'll get around to 2 & 3 soon.

Gamma 2.2 For Day Viewing

Picture Mode ADV2
The next four auto functions OFF
Brightness 32 - don't change unless you know how to use a black pluge pattern. It doesn't make the picture brighter.
Contrast 63
Color 31
Tint 31
Sharpness 0 - Suspected placebo
Gamma 2.2
RH 966
GH 1019
BH 1006
RL -3
GL -6
BL -1
Blue Only OFF
R 20,0,1
G 8,24,7
B 0,0,5
M 22,5,18
C 3,16,15
Y 18,14,1

Max Light Output 30.1fL
Ave GS dE 0.9
Ave CCT 6532
Ave Gamma 2.20

Attachment 230815

Edit to add missing page 4:
Attachment 230816

What is it with Mitsubishi and the undersaturated over illuminated blue? Gamma looks nice what is that about 32 ft lamberts? ChromaPure does not include white Y in their reports. I see 90%
post #319 of 733
Quote:
Originally Posted by gtgray View Post

What is it with Mitsubishi and the undersaturated over illuminated blue? Gamma looks nice what is that about 32 ft lamberts? ChromaPure does not include white Y in their reports. I see 90%

ADV mode luminance is meant for light controlled rooms and it is more than enough. I dialed it down to 24 for my 2.4 gamma viewing.

Cinema 30 foot Lamberts
Natural 32
Bright 51
Brilliant 62
Super Brilliant 71

Blue! Yeah, WTF? Here's part of the ChromaPure Color Module when I dialed it in with my video processor (gamma 2.4). At least Blue dE is below 2 so I'm not going to bitch. The picture is so good it's positively creepy......
LL
post #320 of 733
Buzz how are you going to get 3 settings when there are only adv1 and adv2?
Is there some way to get to that level of control on one of the canned settings?
post #321 of 733
Quote:
Originally Posted by buzzard767 View Post

ADV mode luminance is meant for light controlled rooms and it is more than enough. I dialed it down to 24 for my 2.4 gamma viewing.

Cinema 30 foot Lamberts
Natural 32
Bright 51
Brilliant 62
Super Brilliant 71

Blue! Yeah, WTF? Here's part of the ChromaPure Color Module when I dialed it in with my video processor (gamma 2.4). At least Blue dE is below 2 so I'm not going to bitch. The picture is so good it's positively creepy......

Blue has long been a sorry situation on the Mits DLPs. My 2009 lamp set is about dE 5 without the DUO. 2.5 dE with it. I am running about 31 ft lamberts in ADV2 2.2 gamma. I am trying to lock down the 92840. Tiger Direct has a hot price on the set and Fry's here in town will match it but they did not have one in the store in stock, just the demo. Supposedly, they are bringing one in for me tomorrow or Friday. We will see if it gets here and they keep the price commitment.

These sets should have a separate control for saturation, to nail those colors in the targes. Anld you should not have to be running Video Processors to get decent calibrations out of them. The problem with my lamp set is that it is balls to the walls at 31 ft lamberts so green is clipping above 235 like crazy. I have been back and forth on this but the dynamic range is more important than green clipping above 235. It is not like it isn't green at that level it just can't define any more steps.
post #322 of 733
Quote:
Originally Posted by gtgray View Post

... I am trying to lock down the 92840. Tiger Direct has a hot price on the set and Fry's here in town will match it but they did not have one in the store in stock, just the demo. Supposedly, they are bringing one in for me tomorrow or Friday. We will see if it gets here and they keep the price commitment.

I'll be interested to know your reaction to the 92840, when you have it in your home. I saw it at Paul's TV, and did not think it sufficiently bright.
post #323 of 733
Quote:
Originally Posted by tangledweb View Post

Buzz how are you going to get 3 settings when there are only adv1 and adv2?

I'm using ADV1 for 3D and ADV2 for normal viewing in a light controlled room. If you want more advanced settings you have to switch to another input.

Is there some way to get to that level of control on one of the canned settings?

Not that I know of.

It would be nice if there were a third or forth advanced setting.
post #324 of 733
Quote:
Originally Posted by buzzard767 View Post

It would be nice if there were a third or forth advanced setting.

And direct access remote control commands for all of them so it would be easy to program macros to pick the mode you want for different content types.
post #325 of 733
Buzz
So what you said here confuses me

"I'm going to do three calibrations:
1. Gamma 2.2 for day viewing
2. Gamma 2.4 and lower max light output for viewing in a light controlled room
3. 3D"

Will you really just have 2 and 3 then?
post #326 of 733
Quote:
Originally Posted by tangledweb View Post

Buzz
So what you said here confuses me

"I'm going to do three calibrations:
1. Gamma 2.2 for day viewing
2. Gamma 2.4 and lower max light output for viewing in a light controlled room
3. 3D"

Will you really just have 2 and 3 then?

The first one was for a brighter environment than the fully light controlled room where my A94 is viewed. I did it for those who might be able to use that set up. The screen is so highly reflective that it begs for darkness though but I posted the numbers anyway. Bright rooms might require a mode beyond ADV1 & 2 but you lose the ability to properly calibrate.

#'s 2 & 3 are for my display. As I have stated, copying calibration settings from a different display probably won't do much for you but you never know....
post #327 of 733
Post FW V46_13_03 Calibration

Copying settings from calibrated displays in no way implies that another display will have a better picture than factory settings. http://www.avsforum.com/avs-vb/showthread.php?t=1055906



Gamma 2.4 For Dark Room Viewing

Picture Mode ADV2
The next four auto functions OFF
Brightness 31
Contrast 53
Color 31
Tint 31
Sharpness 0
Gamma 2.4
RH 966
GH 1023
BH 1023
RL 3
GL -1
BL 0
Blue Only OFF
R 20,2,1
G 11,24,9
B 0,0,6
M 23,7,19
C 5,16,16
Y 17,14,1

Max Light Output 24fL - In a dark room with a 75" screen this is quite adequate. I ran my A91 at 20-21fL with no complaints.
post #328 of 733
Quote:
Originally Posted by taichi4 View Post

That's why, given these horror stories, if I were to buy one of these I would deal with someone local like Paul's, who do their own deliveries from their own warehouses.

However, these units get transported to local B & M by these same truckers. There is no avoiding shipping.......

--It may be hard to realize with all these posts about damages, this is a rare event overall to get damages.
post #329 of 733
Quote:
Originally Posted by Cleveland Plasma View Post

However, these units get transported to local B & M by these same truckers. There is no avoiding shipping.......

--It may be hard to realize with all these posts about damages, this is a rare event overall to get damages.

I was wondering when someone was going to mention transport to the local dealer. But there's a bit of a difference between shipping a pallet full of widgets to a local dealer and shipping a single widget to the consumer. When the TV's are shipped to the dealer, I would think that at least in most cases, more than 1 TV is shipped together on a pallet and at least often ends up being delivered to a loading dock where the TV doesn't need to be "dropped" 5 feet off the back of the truck (I realize not all dealers have loading docks, but I'm not aware of too many houses with them ). We've heard a number of stories about the TV's arriving without a pallet and then being dragged off the truck, up the front walk, and into the house with just a single delivery guy when it's pretty clear that 2 delivery guys are needed for these. Often times, the final leg of local delivery to the customer is jobbed out to some moron who really has no place delivering delicate items.

For example, my 82838 that I bought earlier this year from Amazon was shipped via one of the big freight companies (the specific name escapes me at the moment). The morning the delivery was scheduled, I got a call from dispatch saying they couldn't fit the TV in the van they were going to bring it in, so they would need to deliver it later in the day (fortunately, I was working from home that day, so I hadn't scheduled to be home just for the delivery window). The TV showed up mid afternoon on the back of a truck from a local roofing company - the "delivery guys" were roofers who apparently subcontract for the freight company. I had confirmed with the freight company ahead of time that the TV would be brought inside, unboxed, and placed on my stand. When the guys arrived, they said they were only supposed to bring the box inside the front door and leave it. That turned into an interesting exchange that included mention of refusing the delivery - which they clearly didn't want me to do. After a few phone calls, they ended up bringing it into the room (after dragging the box across the floor and scratching the floor a bit), unboxing it, and putting it on the stand. When they were taking the TV off the back of the truck, they had to slide it off the end and catch it, since the truck didn't have a lift gate. The 2 guys made it look like the 150 pound TV weighed 500 pounds - clearly they didn't know what they were doing. All of this nonsense increases the possibility of damage significantly. In my case, my TV has had no issues, but the delivery process was not what I would consider professional.
post #330 of 733
Quote:
Originally Posted by Cleveland Plasma View Post

However, these units get transported to local B & M by these same truckers. There is no avoiding shipping.......

--It may be hard to realize with all these posts about damages, this is a rare event overall to get damages.

I have been contemplating this TV for a while (vs 735U) But from reading the posts here it seems that virtually every participant on these boards that owns the Laservue or a Mits DLP unit has had technical issues with their set and challenges in dealing with Mits support. This probably seems like a significant contributor into why people increasingly opt for LCD/Plasma vs RP TVs like Laservue.
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