Originally Posted by alk3997
It just hit me that the key to your question is the "Not Supported by TV" message. This is the WDTV saying that the TV does not support the audio signal. So, in other words the WDTV is believing (for whatever firmware reasons) that your TV is stereo only. My first thought is that the firmware programmers said that any flat panel TV must be stereo-only. But, that's just speculation.
It would not surprise me that two different models of WDTVs have firmware from two different vendors and each vendor would implement things just a bit differently depending upon how they intepreted the requirements.
Assuming there isn't some WDTV menu item that isn't set properly, this looks like an EDID problem that can only be solved with updated firmware. It could also be that the TV EDID output is not standard, but again that would require a firmware update to fix.
If what Budwich suggested below doesn't work (also reset your Vizio) then I think your best bet if you can't get WD interested in fixing the problem, is to find a way to run coax Toslink directly to the A/V receiver. Of course, I'd bet that WD will claim it is a Vizio problem and it could be if their EDID isn't standard for some reason.
BTW, if this was an HDCP problem I would expect your picture to go blank and for you to get a completely different error message on the WD. There is usually only one response to a HDCP violation and that is no picture and no audio. HDCP was designed to prevent violations, not help the user by providing some of the data (a video picture in this case).
You know, WD did not blame anyone, I did mention it, here it is again, WD say this is not possible, they claim that HD audio cannot be used with the HDMI, even on their generation 2 device which it did, Also, why would there be a menu item in the audio settings that clearly says "Digital Audio Via HDMI"
Goes to show what they know about their products. Same with Vizio, I mean exactly the same, they stated that their TVs (All of them) do not support digital audio in via HDMI either, this is false as I can get it working with the generation 2 WDTV, thus confirming the TVs capabilities, also noting that the manufacture site has the specs listed for my TV and it says its fully supported and HDCP compliant.
I would also like to add, that Dolby Digital does pass through in this configuration, goes right into the TV from the WDTV live plus via HDMI, then exits the TV into the receiver via toslink, then the receiver detects and decodes and displays the Dolby logo to confirm.
I was looking into it, I'm thinking toslink from TV to receiver, then also from WD to receiver at the same time, but with an inline toslink to coaxial converter so I can get best of both, an additional $20 though.
Originally Posted by budwich
lastly, have you reset your wdtv live plus box... some posts (other places) have indicated success with clearing "various issues".
The "finger pointing" comment was about the industry (hdmi related stuff) in general.... and is the usual "method" when multiple systems try to "play" in the communications world, especially in consumer communication products.
I have updated the firmware (official and custom), resetting the device several times. I have not reset the device via the reset button however, not sure if this does anything different...
How do I reset my TV, unplug?