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New Optoma HD33 HD3300 1080p 3D Projector Review - Page 114

post #3391 of 5304
Good ideas but I'm not entirely convinced that it's a power related issue. My unit was fine for 2 months, and then out of the blue, the issue just appeared. I've tried different outlets in my house and even picked up a 'monster' power surge protector for $150 today on my way home from work. Problem is still there. I can post videos of the problem if neccesary. It's dead easy to see , just center the onscreen menu , and see how the word "Enter" looks. It is missing part of the "n" . It actually looks like "Erter" instead. So theres a line of pixels missing all the way from the top center to the bottom center right straight down the middle of the screen.

Marc
post #3392 of 5304
Quote:
Originally Posted by Marc D Carra View Post

Good ideas but I'm not entirely convinced that it's a power related issue. My unit was fine for 2 months, and then out of the blue, the issue just appeared. I've tried different outlets in my house and even picked up a 'monster' power surge protector for $150 today on my way home from work. Problem is still there. I can post videos of the problem if neccesary. It's dead easy to see , just center the onscreen menu , and see how the word "Enter" looks. It is missing part of the "n" . It actually looks like "Erter" instead. So theres a line of pixels missing all the way from the top center to the bottom center right straight down the middle of the screen.

Marc

marc -

i doubt it's a power issue. strange that it's happening after a few hundred hours of use from multiple users.
post #3393 of 5304
Well,
Couldnt wait till wednesday, so emailed the optoma service centre this morning and just got a reply
,

" Thank you for your e-mail.

Having checked, the unit has arrived &is currently waiting to be allocated to a technician for repair. Atpresent our average turn is around is approximately 10 working days.

Thank you "

So,
They have had it since wednesday and so far havent even looked at it. not good.
post #3394 of 5304
I have 120 hours on my hd33 and I'm experincing flickering on a 3d bd player I just purchased I was gonna return the player
but now I no its the hd33 will the firmware upgrade help this problem?
post #3395 of 5304
I FIXED THE MISSING LINE OF PIXELS!!!

I'm so excited right now! I am literally ready to crack open a bottle of champagne This issue was so disheartening since I had enjoyed weeks of trouble-free usage. After trying nearly everything to resolve the issue, something came to me, and I solved the problem in 5 seconds. Go into the main menu screen and do a full reset under the setup tab. Problem solved!! Just remember to write down all of your user settings first , becuase they will all be reset. The center of the screen is now back to normal!! I remember that I did a reset the day I started noticing the glitch so it must be the cause as well as the solution. Somehow during the course of doing a reset, the internal software must have been corrupted somehow.

So guys , don't send your units in, just do a complete reset!!!


Marc.
post #3396 of 5304
Quote:
Originally Posted by spanner View Post


I was suprised when so little info came with the glasses, But found the manual here http://www.optoma.co.uk/uploads/manu...em-M-en-GB.pdf It was a little confusing, but the info is there

I tried resetting the glasses, it didn't work, then I tried doing reverse polarity ( I think that's what it's called) and that did not work as well. Also tried manual calibration of the glasses, couldn't fix it. I am taking the unit back to best buy today and planning on swapping it with a hd33. Costco has a great deal on the hd33 and hopefully BB will price match. Don't want to wait for Costco to ship

Thanks again Snapper
post #3397 of 5304
Ok' 20 Hrs on the bulb and after watching the first three star wars movies in flawless blu ray 1080p, and tron in great 3d. I am now getting serious screen flicker from all sources. xbox, pc and oppo blu ray. I tried skipping the receiver with a straight run to the projector but still the flicker. I even tried a projector reset. looks like it is time to make some calls, unless their is something i am missing
post #3398 of 5304
Hey flicker yes I am experincing the same as your youtube video but the flicker only occurs when I'm using the 3d bluray player all my other sources work good
post #3399 of 5304
Quote:
Originally Posted by spanner View Post

Ok' 20 Hrs on the bulb and after watching the first three star wars movies in flawless blu ray 1080p, and tron in great 3d. I am now getting serious screen flicker from all sources. xbox, pc and oppo blu ray. I tried skipping the receiver with a straight run to the projector but still the flicker. I even tried a projector reset. looks like it is time to make some calls, unless their is something i am missing

I turned everything off and gave it a break for a few hours and now after letting it run again I see no flicker. I guess i will keep a close eve on things and wait before i make any calls
post #3400 of 5304
Quote:
Originally Posted by chachanyc View Post

Hey flicker yes I am experincing the same as your youtube video but the flicker only occurs when I'm using the 3d bluray player all my other sources work good

3D or 2D sources?
post #3401 of 5304
Both 2d and 3d
post #3402 of 5304
So maybe it is the player
post #3403 of 5304
In regards to dlp link or rf 3d glasses I own both and I'm torn between the dlp link glasses offer brighter pictures but lose sync easily the rf glasses seem a little darker when compared to the dlp link glasses but are lighter and more comfortable to wear compared to the dlp link ones both are optoma brand
post #3404 of 5304
Quote:
Originally Posted by chachanyc View Post

In regards to dlp link or rf 3d glasses I own both and I'm torn between the dlp link glasses offer brighter pictures but lose sync easily

If I were to use DLP link glasses in a light controled bat cave will the glasses be safe from sync loss or can it happen in that setting also ?
post #3405 of 5304
The sync loss occurs when you move your head away from the screen the signal is bounced off the screen from your projector
post #3406 of 5304
Quote:
Originally Posted by Marc D Carra View Post

I FIXED THE MISSING LINE OF PIXELS!!!

I'm so excited right now! I am literally ready to crack open a bottle of champagne This issue was so disheartening since I had enjoyed weeks of trouble-free usage. After trying nearly everything to resolve the issue, something came to me, and I solved the problem in 5 seconds. Go into the main menu screen and do a full reset under the setup tab. Problem solved!! Just remember to write down all of your user settings first , becuase they will all be reset. The center of the screen is now back to normal!! I remember that I did a reset the day I started noticing the glitch so it must be the cause as well as the solution. Somehow during the course of doing a reset, the internal software must have been corrupted somehow.

So guys , don't send your units in, just do a complete reset!!!


Marc.

Hey mate, thats great news! Can anyone else with the problem confirm the reset fixes the problem for them? I spoke to Optoma today for an update as mine has been away for more than 3 weeks now, this is the reply I got.

"Repair details are: Ran for over a week with no problems, replaced main board in case of intermittent/compatibility problems."

If it wasn't for you fixing yours with a reset I would be dreading receiving mine back, turning it on to find the problem still exsists...

Also, and this is being a bit pedantic perhaps, but does that mean they just put 24x7 hrs on my bulb? Thats not exactly an insignificant amount for something with a finite lifespan... but I guess if it works when I get it back its a small price to pay.

I wonder if the first thing the Optoma tech guy did was a factory reset hence why he couldn't see the fault as he had effectively already fixed it...?
post #3407 of 5304
Quote:
Originally Posted by Marc D Carra View Post

I FIXED THE MISSING LINE OF PIXELS!!!

I'm so excited right now! I am literally ready to crack open a bottle of champagne This issue was so disheartening since I had enjoyed weeks of trouble-free usage. After trying nearly everything to resolve the issue, something came to me, and I solved the problem in 5 seconds. Go into the main menu screen and do a full reset under the setup tab. Problem solved!! Just remember to write down all of your user settings first , becuase they will all be reset. The center of the screen is now back to normal!! I remember that I did a reset the day I started noticing the glitch so it must be the cause as well as the solution. Somehow during the course of doing a reset, the internal software must have been corrupted somehow.

So guys , don't send your units in, just do a complete reset!!!


Marc.

Thats great news buddy, bit late for us
But good to know its a simple fix and Thankyou for letting us know buddy.
Now it does seem to suggest a software/firmware problem. Now I wonder if its worth contacting optoma service centre to get them to try a reset on my hd33 when they can be bothered to get round to looking at it and if it does indeed fix it then maybe I can get it back sooner rather then later thanks to you Marc
post #3408 of 5304
Stop yelling...lol
post #3409 of 5304
Quote:
Originally Posted by JoeFourMan View Post

Hey mate, thats great news! Can anyone else with the problem confirm the reset fixes the problem for them? I spoke to Optoma today for an update as mine has been away for more than 3 weeks now, this is the reply I got.

"Repair details are: Ran for over a week with no problems, replaced main board in case of intermittent/compatibility problems."

If it wasn't for you fixing yours with a reset I would be dreading receiving mine back, turning it on to find the problem still exsists...

Also, and this is being a bit pedantic perhaps, but does that mean they just put 24x7 hrs on my bulb? Thats not exactly an insignificant amount for something with a finite lifespan... but I guess if it works when I get it back its a small price to pay.

I wonder if the first thing the Optoma tech guy did was a factory reset hence why he couldn't see the fault as he had effectively already fixed it...?

why did they need to run it for a week???!!!!
post #3410 of 5304
Quote:
Originally Posted by oleus View Post

why did they need to run it for a week???!!!!

Thats what i asked just then but apparently it was only 8x5 hrs as they didn't leave it on over night. Phew.
post #3411 of 5304
Quote:
Originally Posted by JoeFourMan View Post

Thats what i asked just then but apparently it was only 8x5 hrs as they didn't leave it on over night. Phew.

that still seems like a lot. no wonder their turnaround time is so slow!
post #3412 of 5304
Thread Starter 
Maybe because the complaint is it worked fine for a while then the problem showed up.
post #3413 of 5304
so im sending my hd33 in tomorrow to optoma....i have a c01 fw board that im assuming they swap out for the newer board. Anyone know what the turnaround time is for this procedure? Good thing is ill be out of town on vacation for a week. HOPEFULLY....itll be back on my doorstep when Im back.
post #3414 of 5304
Quote:
Originally Posted by hawaiitaco View Post

so im sending my hd33 in tomorrow to optoma....i have a c01 fw board that im assuming they swap out for the newer board. Anyone know what the turnaround time is for this procedure? Good thing is ill be out of town on vacation for a week. HOPEFULLY....itll be back on my doorstep when Im back.

Well,
Based on the little i know, I would say expect 14 days minimum not including return shipping days/time. My faulty hd33 is gonna be about 14days according to my uk optoma service centre plus the extra 2-3 days for shipping.

Im gonna contact them again on friday, which will be 11 days inc shipping
to see if they have even looked at it yet, as after 4 days they told me it was still sat there waiting for a repair engineer to look at it and there average repair time was 14 days(10 working days)
post #3415 of 5304
If you have followed this thread for a while, you know that I was having definite RBE issues and all but determined to let my 3300 go, despite lowering contrast, installing a filter, using a grey screen. You also may recall that my family was dead against getting rid of it but were going along with me. I went so far as to buy another projector to install over the holidays and calibrate, etc.

I am happy to report that I installed the new projector but missed the 3300 so much that I hooked it back up, returned the LCD (Epson UB) and forced myself to watch the 3300 as my main display for the two weeks of Christmas vacation. Ultimately I got used to the RBE after about 150+ hours of watching over the holiday season (football, TV and movies, movies, movies) and into this year that I now believe I could not go back to LCD ever. The Epson was (is) a fine projector, but in the words of my wife: "there is just something about the DLP that hooks you".

I still see a rainbow from time to time, but it no longer annoys me. At over 500 hours, I am now a finally happy- and so are the rest of my family.

Thought I'd share- and thanks to those who kept telling me this would happen- it did.

On another note, I am sorry to hear about those having issues. I have had none so far (I am on C02). I have turned mine on first before everything else, turned it on last, switched inputs mid stream, etc. and it never fails to lock in the signal quickly even though it is also connected to a receiver with two simultaneous HDMI outputs and I have had no other issues. In fact, I am still using the DVI cable that was pre-wired in my house when we built it 6 years ago and have no issues with that and the required DVI to HDMI adapters, even on 1080/60P (which my last projector did have issues with from time to time) and/or 3D.
post #3416 of 5304
Thread Starter 
More fun then the UB that says something. You like the DLP because it's sharper and has a more 3D look to the image. They could spue out specs like 200000.1 but it's bull. Take it to the bank your Optoma is a real 4000.1 and 500.1 ansi CR (black & white poppin at the same time). While that 200000.1 projector probably tests out at under 1000.1 native cr and maybe 200.1 ansi. This makes the Optoma four times better looking.

I have a LCD here, when white enters a dark scene the black level gets raised, that doesn't happen with a DLP.

Why DLP? we call it pop a more dimensional image in every scene. My other projector looks kinda flat in comparison.
post #3417 of 5304
Quote:
Originally Posted by guitarman View Post

More fun then the UB that says something. You like the DLP because it's sharper and has a more 3D look to the image. They could spue out specs like 200000.1 but it's bull. Take it to the bank your Optoma is a real 4000.1 and 500.1 ansi CR (black & white poppin at the same time). While that 200000.1 projector probably tests out at under 1000.1 native cr and maybe 200.1 ansi. This makes the Optoma four times better looking.

I have a LCD here, when white enters a dark scene the black level gets raised, that doesn't happen with a DLP.

Why DLP? we call it pop a more dimensional image in every scene. My other projector looks kinda flat in comparison.

exactly!

i owned an epson 1080ub for years. a fine projector, but its advertised contrast ratio is a joke.

the HD3300 blows it away.
post #3418 of 5304
Quote:
Originally Posted by oleus View Post

exactly!

i owned an epson 1080ub for years. a fine projector, but its advertised contrast ratio is a joke.

the HD3300 blows it away.

What is hard for me to understand is the scads of reviews that fail to mention that. I know back when I bought my first PJ (2002), there was mention of it in almost every review. Not so much now. Could this have to do with the bottom line? Probably. Look, it is certainly happening in the LCD/Plasma world- although I believe more people know the plasma difference than the DLP difference.

I will agree, it is something in the depth of the image and proably as someone described in another thread, it has to do with the ability to literally turn light off.

I was never a believer but I am now. I guess that's why there are DLP projectors in the cinema but never an LCD. "It's all about the mirrors".
post #3419 of 5304
Quote:
Originally Posted by larrimore View Post


I am happy to report that I installed the new projector but missed the 3300 so much that I hooked it back up, returned the LCD (Epson UB) and forced myself to watch the 3300 as my main display for the two weeks of Christmas vacation. Ultimately I got used to the RBE after about 150+ hours of watching over the holiday season (football, TV and movies, movies, movies)

I still see a rainbow from time to time, but it no longer annoys me. At over 500 hours, I am now a finally happy- and so are the rest of my family. .

Jez!! What did you tie yourself to chair and waterboard yourself into not seeing them??? I don't see rainbows, I don't see rainbows, I don't see rainbows, aaaaaaaahhhhhhhhh!!!!!!!!!
post #3420 of 5304
Quote:
Originally Posted by stopdog View Post

Jez!! What did you tie yourself to chair and waterboard yourself into not seeing them??? I don't see rainbows, I don't see rainbows, I don't see rainbows, aaaaaaaahhhhhhhhh!!!!!!!!!

No, it was more like:

"My wife says I don't see rainbows, my wife says I don't see rainbows, my wife says I don't see rainbows."
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