Originally Posted by ergojm
In the last few months, I have turned the receiver "on" and get no sound output - this has only happened about five or six times and in each case if I turn the receiver "off" and then back "on" again all works as it should and sound is perfect. Has this happened to anyone else?
I have frequently noticed the same thing. Actually, when there is no sound, if you look at the front of the receiver you'll notice that it has gone to MUTING.
You can unmute it, without having to turn it off and back on again, by pressing the mute button or either the + or - sound button. But this doesn't fix the issue because it goes to mute gain the next time you use the equipment when using the normal turn on procedure, which is hitting your selected white input button and then the small green button (to turn on the input equipment if Bravia synced).
I haven't figured out exactly what causes it, but I have noticed that this starting up muted thing occurs after you have been changing inputs back and forth, going in and out of GUI mode, or otherwise doing something out of the ordinary.
And you are correct, the only way of getting the receiver to snap out of this is to turn it off then on again using the large green button ............... until next time it happens.