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Official Sharp Elite PRO-70X5 and 60X5 Owners Thread - Page 391

post #11701 of 14509
If Sharp would lower the MSRP price on these Elites, they would sell like crazy.
If they were smart, and there is a 2nd Gen Elite in 80" coming, the price should be what the 70" sells for now, and the 70" should go down to $5999 or less.
That would sell alot of TV's I would think.
Drop the price, sell more units, make smaller profits per unit, but, with many more units sold, bigger profits in the long run.

Good business sense to me.
post #11702 of 14509
Quote:
Originally Posted by JimShaw View Post

Yes, I am talking about BB. Their price for the TV is $4500.
You guys are making me re-think.

The 70" is $4500 at BB right now? Is this correct? How do you get this price?

-Biran
post #11703 of 14509
I still think the majority of consumers wouldn't even spend more then $3000 at the most for a TV. I mean unlike most of us here who are hardcore A/V enthusiast. Who always in search for PQ, deepest blacks, high contrast ratio,etc. And pay top dollar for it.
But most of the masses really don't care about that. Don't even join A/V forums. Let alone they probably don't know these kinds of forums even exists. They just want the cheapest,biggest, wash out, and bright color kind of set and their happy. I mean look at the after Thanks Giving sale craze. You won't find most us there waiting in that long line because we know that the kind of sets we're after never goes up for a after Thanks Giving sale.
Like every time somebody that I know ask " how much you got the t/v for?" I tell em and they look shocked or think I'm crazy for spending that kind of money. Then I try to explain to them about the set. And I get a " they all look the same I see no difference." Then I get my set pro calibrated then one of my friends or family member say "nice set but why does it look kind of dim and the colors are not that bright?" rolleyes.gif.... See what I mean?
post #11704 of 14509
Quote:
Originally Posted by Bghead8che View Post

The 70" is $4500 at BB right now? Is this correct? How do you get this price?
-Biran
His got offered a floor model set that has a slight flaw..
post #11705 of 14509
Quote:
Originally Posted by Bghead8che View Post

The 70" is $4500 at BB right now? Is this correct? How do you get this price?
-Biran

Read all the posts regarding the $4500 and you will discover that it had a small 1/2" crease in the panel and if anything happen to the TV under, around, pixels dead, the crease increasing, the warranty would be void from Sharp.

So, yesterday I cancelled the purchase.
post #11706 of 14509
Quote:
Originally Posted by rhed View Post

His got offered a floor model set that has a slight flaw..

Not a floor model. The panel had a 1/2" crease in it. Sharp told me: If anything happen to the TV under, around, pixels dead, the crease increasing, the warranty would be void from Sharp.

So, yesterday I cancelled the purchase.

Best Buy said they would warranty it if any one wanted it.

Best Buy told me they think one of the guys in the back shop did it to the TV




m
Edited by JimShaw - 1/2/13 at 7:59am
post #11707 of 14509
I have this great TV (elite pro60x5fd)

But i have a problem, when i am turning on the TV, the remote control of theTV
doesn't work because the TV wants that i will do a firmware update.
How can i do the firmware update without the remote control that doesn't work as i saied.

Is anyone having a similar problem and how the problem was solved:confused:
post #11708 of 14509
Quote:
Originally Posted by yuria View Post

I have this great TV (elite pro60x5fd)

But i have a problem, when i am turning on the TV, the remote control of theTV
doesn't work because the TV wants that i will do a firmware update.
How can i do the firmware update without the remote control that doesn't work as i saied.
Is anyone having a similar problem and how the problem was solved:confused:

is there no way to use the navigation buttons on the remote to highlight and select to install the update?

have you tried using the hard buttons on the Left side of the TV?
post #11709 of 14509
Just had a strange problem with my 70. Had it since July and when I went to power up the system with my Harmony remote the TV blue power led flashed a pattern of 2 long and 3 short flashes. I watched this for about 30 sec, no picture. Hit the power button on the TV remote and the set came on. Anyone experience this?
post #11710 of 14509
Quote:
Originally Posted by mgp View Post

Just had a strange problem with my 70. Had it since July and when I went to power up the system with my Harmony remote the TV blue power led flashed a pattern of 2 long and 3 short flashes. I watched this for about 30 sec, no picture. Hit the power button on the TV remote and the set came on. Anyone experience this?

I have had that happen a few times since I got my 70X5 in September, 2011. Pushing the on button a second time has always fixed it.
post #11711 of 14509
Quote:
Originally Posted by mgp View Post

Just had a strange problem with my 70. Had it since July and when I went to power up the system with my Harmony remote the TV blue power led flashed a pattern of 2 long and 3 short flashes. I watched this for about 30 sec, no picture. Hit the power button on the TV remote and the set came on. Anyone experience this?

Yes have had this issue and my case with Elite customer service is still open. We believe it is a negotiation issue with my cable box. Most times it happens when I shut off the tv in a different activity ie. using the bluray player. the flashing code you're seeing actually means a handshake issue. The only resolution that may fix the issue is delaying the command from my harmony to switch the input on the elite a little later than usual. I haven't tried it yet as I've only experienced the issue 2-3 times since purchasing back in october of 2011
post #11712 of 14509
Thanks for the quick reply guys. Makes me feel better.
post #11713 of 14509
Just an update on my refurb model. No issues and it works like a charm. smile.gif
post #11714 of 14509
If you search google for "2 long and 3 short flashes sharp" or something similar you'll find this issue across many sharp TV's not just the elite. All have said its a handshake code. I'm not worried about it anymore. I know it always happens when I the TV powers on and the input changes from HDMI1 to HDMI2 or some other source, I think the TV gets screwed up because at first it doesn't detect a signal from the source and panics. Like I said it's happened 2 times maybe 3 since purchasing. I've even tried to make it happen with sharp on the phone but I couldn't reproduce it. I wouldn't worry too much unless it happens every time you start up the elite.
post #11715 of 14509
Quote:
Originally Posted by mgp View Post

Just had a strange problem with my 70. Had it since July and when I went to power up the system with my Harmony remote the TV blue power led flashed a pattern of 2 long and 3 short flashes. I watched this for about 30 sec, no picture. Hit the power button on the TV remote and the set came on. Anyone experience this?

Here is the response I got from support after I emailed them.

" Good morning,

Thanks for contacting Sharp Elite.

We apologize for the delay in responding to your inquiry.

2 & 3 blink code represent 3.3v power interruption/power failure. If the set is powering on you should be ok. I would wait to see if the problem reoccurs. It's possible you had a brown out in your area which caused the 2 & 3 blink pattern. Again, power interruptions of any kind can cause the blink code. Because the set powered back up it should be ok.

If power is lost completely, Please contact our Elite Advantage department we have Elite Advisors waiting to assist with arranging In-home repair/service. At which point the power supply board would need to be replaced.

3 & 3 blink code would mean the micro processor got hung up and then it reset itself, thus restoring power. The fix for the 3 & 3 is to unplug the set from the A/C outlet for 10 seconds and then reconnect to the power outlet. "
post #11716 of 14509
very interesting mgp. I don't have my discussion in writing as I was told the blink code meant handshake over the phone. This could very well be a power or loss of power issue because my city is known for power outages. My city has an on-going law suit against our electrical provider for this very reason, we lose power for brief moments very very often. Actually so frequent I would think I'd see the blinking codes more often.....hmmmmm
post #11717 of 14509
Elite 70" Replacement Unit #3
Folks, put Cnet settings in and you be the judge, with MovieTHX and CNET settings this is how this brand new 70" set looks. Pictures are attached but I really cannot say that I do not see a problem, I see it clearly, camera actually masked it a little. Please tell me how to mitigate it. These spots are indeed green and do show through on the white scenes.

Please take a careful look now and advise if you can. I would like to keep the set but ... how can I? $7K TV and this level of performance?


post #11718 of 14509
I don't see anything like this on my 70". I'm using the recommended settings someone posted on this thread (forgot author now).

My set was manufactured November 5th. You have a build date?
post #11719 of 14509
I do not know how to look up the actual date, the box only says Nov 2012. Third set in a row. Same distribution center of Best Buy in Illinois.
post #11720 of 14509
Quote:
Originally Posted by dvzzz View Post

I do not know how to look up the actual date, the box only says Nov 2012. Third set in a row. Same distribution center of Best Buy in Illinois.


Call Elite and give them the serial number. They can tell you the build date
post #11721 of 14509
Its sounding like all the new ones manufactured have this green DSE. Mine comes in tommorrow and this will be the first thing I look for. And nope, if it has it I will not keep it. I wont even exchange it, just ask for my money back. They get one chance, I'm not going through the panel lotto.
post #11722 of 14509
Please do not make this conclusion, it is just my tough luck, everyone is telling me that I have a mental problem and seeing things, except I don't. Three in a row is bit too much, but then perhaps people just think green DSE is just normal for LED LCD, I would think that some DSE of grey color is OK but green DSE? Not so. I am out of ideas, Sharp really does not care, they are in financial distress and one customer in Illinois will not make things any worse than they already are. I would love to relieve Sharp of myself and buy a different brand that has similar quality PQ but there is nobody who makes TVs that come even close in PQ to Elite, just watched Sting's concert on BD and picture is stunning, lots of beautiful blacks, and then put Frozen Country BD with lots of snow images and these nasty green spots are all there.
Quote:
Originally Posted by kdog750 View Post

Its sounding like all the new ones manufactured have this green DSE. Mine comes in tommorrow and this will be the first thing I look for. And nope, if it has it I will not keep it. I wont even exchange it, just ask for my money back. They get one chance, I'm not going through the panel lotto.
post #11723 of 14509
Mines comes tomorrow too. I'll let you know how's mine turn out.
Quote:
Originally Posted by dvzzz View Post

Please do not make this conclusion, it is just my tough luck, everyone is telling me that I have a mental problem and seeing things, except I don't. Three in a row is bit too much, but then perhaps people just think green DSE is just normal for LED LCD, I would think that some DSE of grey color is OK but green DSE? Not so. I am out of ideas, Sharp really does not care, they are in financial distress and one customer in Illinois will not make things any worse than they already are. I would love to relieve Sharp of myself and buy a different brand that has similar quality PQ but there is nobody who makes TVs that come even close in PQ to Elite, just watched Sting's concert on BD and picture is stunning, lots of beautiful blacks, and then put Frozen Country BD with lots of snow images and these nasty green spots are all there.
post #11724 of 14509
Quote:
Originally Posted by kdog750 View Post

Its sounding like all the new ones manufactured have this green DSE. Mine comes in tommorrow and this will be the first thing I look for. And nope, if it has it I will not keep it. I wont even exchange it, just ask for my money back. They get one chance, I'm not going through the panel lotto.

Mine does not have this and it was manufactured Nov 5th.
post #11725 of 14509
Reading the posts reporting issues with the new Sharp 70's units, I inspected mine with the eyes close to the panel. I noticed two small black lines at the bottom of the screen. I tried to remove them with a cloth, cause I thought was some kind of dirt, but they will not disappear. They are only visible in light pictures and I had not seen them before. Even If you sit closer to the tv than the desirable position they're not seen anyway, not even in white scenes. In my opinion the lines were present since when I got it in my house. Can it be a little damage happened during the transport or dead pixels?
post #11726 of 14509
3 sets in a row with green blobs is very unusual...maybe you are receiving sets that used a bad batch of panels. :S

Sharp was finally able to find a replacement for my 70 that will be here next week. I will definitely check the panel thoroughly with test patterns before I let them remove my current set from my wall mount. tongue.gif

I hope you have better luck with your 4th set, dvzzz!!
post #11727 of 14509
BestBuy was very good about this whole thing but I used up their good will, they told me that I either get a refund or keep this defective set and deal with Sharp... Dealing with Sharp scares me, since I do get calls from Sharp but no real solution is offered by Sharp, certainly no concierge-type Elite-level service. In fact they never even offered to send an engineer or tech to my house to witness it and they have a big office in Illinois 45 mins away from where I am.

I am posting pictures only to prove that I am telling the truth, it is really hard to believe what I am seeing. I am not bashing Sharp, on the opposite, love the PQ but do see those green spots on regular material as they change colors and I am sure that good meter will easily show color shift in those spots, as green is a main color and does shift entire white balance. 3 in a row is way too many, entire batch that local distribution center must have defective panels. They told me Illinois has 90+ sets in the warehouse but...

Quote:
Originally Posted by N3W813 View Post

3 sets in a row with green blobs is very unusual...maybe you are receiving sets that used a bad batch of panels. :S
Sharp was finally able to find a replacement for my 70 that will be here next week. I will definitely check the panel thoroughly with test patterns before I let them remove my current set from my wall mount. tongue.gif
I hope you have better luck with your 4th set, dvzzz!!
post #11728 of 14509
Quote:
Originally Posted by dvzzz View Post

They told me Illinois has 90+ sets in the warehouse but...

90+ sets???..... assuming they are not defective, then why did it take Sharp 3 months to find a replacement for my 70 frown.gifconfused.gif My replacement set is coming from Tennessee...
post #11729 of 14509
This is what BestBuy in Illinois told me as of 8 days ago, unless I misheard, this is what he told: "big batch arrived 90+ units but all of them are from Nov 2012 build and even though that Sharp knows that 1% of the units have these green issues, we should be able to get you a good unit out of that many available".

I keep hearing that Elites are tough to get but then this is what BestBuy told me, I do not want to misinform or spread wrong rumors but then I only pass what I was told, I felt very good about exchanging for the 3rd one thinking OK that many cannot be all with bad panels...
Quote:
Originally Posted by N3W813 View Post

90+ sets???..... assuming they are not defective, then why did it take Sharp 3 months to find a replacement for my 70 frown.gifconfused.gif My replacement set is coming from Tennessee...
post #11730 of 14509
One explanation that comes to mind that given the Elite is most likely will end its life, Sharp has offloaded not so great panels batch to IL warehouse but given that you are demanding a replacement from Sharp direct they tried to locate a good non-green panel. I just cannot believe that I am only one in the entire USA who gets this 70" Elites with green blotches. Not possible unless the entire build is defective to some extent. Still did not hear back from Sharp.


Quote:
Originally Posted by N3W813 View Post

90+ sets???..... assuming they are not defective, then why did it take Sharp 3 months to find a replacement for my 70 frown.gifconfused.gif My replacement set is coming from Tennessee...
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