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Official Sharp Elite PRO-70X5 and 60X5 Owners Thread - Page 397

post #11881 of 14509
dvzzz

Looks like you're getting replacements from the same bad batch of panels.

For $7K.....I'd send it back and go look elsewhere.
post #11882 of 14509
Yes, this is my conclusion as well. Nobody reports issues with uniformity thus it must be a bad batch in Illinois warehouse.

Quote:
Originally Posted by JimP View Post

dvzzz

Looks like you're getting replacements from the same bad batch of panels.

For $7K.....I'd send it back and go look elsewhere.
post #11883 of 14509
Quote:
Originally Posted by dvzzz View Post

Yes, this is my conclusion as well. Nobody reports issues with uniformity thus it must be a bad batch in Illinois warehouse.

Mine came from a Texas warehouse. It has the green DSE described but that particular flaw doesn't bother me.
post #11884 of 14509
My replacement came from Tennessee, has the green patches as well. The areas surrounding the green patches may look pinkish because that's how your eyes try to adjust to the color white. smile.gif
post #11885 of 14509
Good point, maybe it is not a geography but rather manufacturing date, all of my sets were from Nov2012 build. Maybe we should all check dates and see if Nov2012 batch is bad. I got a call from ABT yesterday and they said that Elite will be stopped as a brand, they will sell what's in the warehouse and then off to Sharp-branded 4K sets. Do not want to start a rumor, take it with a grain of salt, but they are huge serious dealer for Sharp here, there could be some substance to their statements. It explains why I got such terrible treatment for my problems from Elite Concierge, perhaps they all know that they are going away why strive to help a customer at this point.
Quote:
Originally Posted by N3W813 View Post

My replacement came from Tennessee, has the green patches as well. The areas surrounding the green patches may look pinkish because that's how your eyes try to adjust to the color white. smile.gif
post #11886 of 14509
Quote:
Originally Posted by kdog750 View Post

I think I'm returning my 70" as well. I also have a little of the green DSE when I tested for it but that doesn't really bother me since it doesn't show up on regular viewing. What I can't get past though is the constant fluctuation in brightness as scenes change. Sometimes its subtle but other times it's not so subtle. It's almost like the processor is lagging behind a second or two before it can adjust the scene. Sometimes those scenes involve the blacks going out of wack for a couple of seconds but mostly it's just the brightness.

I'm somewhat unimpressed by this local dimming technology. It's still worlds better than any plasma though. Watching a plasma is like trying to view something through yellow cellophane. Not for me. Edge lit has tons of problems from what I've seen also. So I'm going back to my 5 year old CCFL Samsung. It seems to be better than any of the crap they have out now unfortunately.

Did you try using the LD On setting as opposed to the Active modes? I doubt you'd see any fluctuations there, other than what might be in the source.
post #11887 of 14509
Quote:
Originally Posted by Ken Ross View Post

Did you try using the LD On setting as opposed to the Active modes? I doubt you'd see any fluctuations there, other than what might be in the source.

I myself was going to suggest to Kdog he try N3W813's settings. I used to have screen brightness fluctuation when the active contrast was on. I even had the little green leaves turned on, which I thought were cool. Then it became annoying as sometimes the screen's own brightness would cause the picture to jump in brightness/contrast, as would the amount of light from a nearby window if the sun went behind a cloud, etc.

The only jumping in contrast/brightness (pulsing?) I see now was encountered last night when I watched some recorded tv from my newly built HTPC. At first I immediately worried and thought about lewisranchmike's issue, but it is not an inversion like he described. I think I can attribute it more to something in my setup, since I only saw it on two shows, recorded the same night. It my be the tuner card, or external interference. If it keeps up I will look for a solution, first by swapping out the tuner card.

DarrenK
post #11888 of 14509
Hey Guys,
I have a November build 70" Elite. The light grey screen looks pretty uniform to me. Actually, the picture below from my iPhone looks bad compared to what I actually see.
-Evangelo2

post #11889 of 14509
Quote:
Originally Posted by Ken Ross View Post

Did you try using the LD On setting as opposed to the Active modes? I doubt you'd see any fluctuations there, other than what might be in the source.

Yes, I tried all the settings. Local Dimming on did the same thing. Advanced High was the worst setting. On that, I would get the brightness fluctuations and the blacks turning purple and gray for almost 2 seconds as a scene changed(but not every scene change). It seemed to be almost non existent in local dimming off though. I didn't get to test it long enough to make absolutely sure but LD Off seemed to solve the problem. But having it on that setting kind of defeats the purpose of buying an elite.

And the source I used for this was about 5 different blu ray movies as well as Netflix through my Roku just to make sure I tried it on a different HDMI port.
Edited by kdog750 - 1/11/13 at 6:39pm
post #11890 of 14509
Quote:
Originally Posted by kdog750 View Post

Yes, I tried all the settings. Local Dimming on did the same thing. Advanced High was the worst setting. On that, I would get the brightness fluctuations and the blacks turning purple and gray for almost 2 seconds as a scene changed(but not every scene change). It seemed to be almost non existent in local dimming off though. I didn't get to test it long enough to make absolutely sure but LD Off seemed to solve the problem. But having it on that setting kind of defeats the purpose of buying an elite.

And the source I used for this was about 5 different blu ray movies as well as Netflix through my Roku just to make sure I tried it on a different HDMI port.

Well guys it sure sounds like the original pulsing that first surfaced a year or so ago. only that the nov builds are experiencing some different characteristics.
post #11891 of 14509
Thanks for posting. I am starting to see a problem in my assessment of DSE, what looks OK to you, does not look OK to me. I hope this is just iPhone taking image and real image does not have vertical DSE green bands that otherwise is visible on the photo. I do not want to rain on a parade, I just want to further explain why DSE issue was not mentioned on the thread, I think we have different sensitivity to green, that is why. I can clearly see distinct green vertical bands that create adjacent pinkish bands in between on the photo, looks like Evangelo2 does not see them at all. Finally, I am starting to see the daylight - we all have different ability to separate and see colors and I am just more attuned to green... Hmm... maybe I should see an ophthalmologist to determine if I am more sensitive to green vs. other colors.
Quote:
Originally Posted by Evangelo2 View Post

Hey Guys,
I have a November build 70" Elite. The light grey screen looks pretty uniform to me. Actually, the picture below from my iPhone looks bad compared to what I actually see.
-Evangelo2

post #11892 of 14509
Quote:
Originally Posted by dvzzz View Post

Good point, maybe it is not a geography but rather manufacturing date, all of my sets were from Nov2012 build. Maybe we should all check dates and see if Nov2012 batch is bad. I got a call from ABT yesterday and they said that Elite will be stopped as a brand, they will sell what's in the warehouse and then off to Sharp-branded 4K sets. Do not want to start a rumor, take it with a grain of salt, but they are huge serious dealer for Sharp here, there could be some substance to their statements. It explains why I got such terrible treatment for my problems from Elite Concierge, perhaps they all know that they are going away why strive to help a customer at this point.
No news from CES on a new Elite Unit. Looks like there may be something said at Cedia ( More than a few moths from now ). They may indeed stopping making Elite TV's again, but as for now they are in production......

---It is possible that ABT is just dropping the line on there own. No stock issues on Elites over here.
post #11893 of 14509
Could it be some quality control issue on the later build. Or could it be since Sharp lost billions of dollars that they might have cut some corners to save money and in turn make money. You know what I mean? Or is all LCD/LED like this. Another thing that might be the culprit is the finish on these LCD/LED sets. Unlike plasmas which is glass. And glass if made in a flat plane can hold its form well without any deflection especially vertically. So what is the finish in these LCD/LED. Surely ain't glass. What ever it is it feels like plastic or some sort. So maybe it's not holding its form well. So try this.. When the set is off, look at what's mirrored on the finish. If you have something mirrored on the screen like a corner wall or picture frame or anything straight. See if the lines start to bend or something looks warped in the picture? If you do see what I'm talking about then that might be the culprit. Inconsistency of the finish. That could also be why some of us has green vertical banding or patches in certain areas. I have patches of green mostly on the top. But very faint. I also have some on the bottom corner too. And funny thing is that's where I get my warpy looking mirrored images when my set is off.
post #11894 of 14509
That is a good suggestion. I will check it tomorrow before Best Buy picks it up. When Sharp called first time they clearly said that this is not due to panel itself but rather to the optical diffuser that is attached to the actual panel, and tolerances uber tight even small manufacturing issues with plexiglass will cause green banding. I can see it, iPads when came out had problems with yellowing due to the same issues. However once glue dried out on iPad yellow went away. After 10 days I see absolutely no change in DSE so i am not sure if glue is involved. All in all, I was hoping that Sharp will work with me to root-cause it and I was more than willing, sent them dozens of very high quality images and invited Sharp to my condo to check it out but instead I got a response that you have a perfect panel so go away. Now if they cannot support Elite 1080p panels with so called "concierge-level" support, will you buy their 4K panels? i always thought highly of Sharp QC, them being a defense supplier. I owned 1986 Sharp CRT TV and it was best in class TV. Bankruptcy is a tough case but if I were them, I would do the opposite - run as fast as I can to keep customers twice as satisfied.
post #11895 of 14509
Quote:
Originally Posted by Cleveland Plasma View Post

No news from CES on a new Elite Unit. Looks like there may be something said at Cedia ( More than a few moths from now ). They may indeed stopping making Elite TV's again, but as for now they are in production......

---It is possible that ABT is just dropping the line on there own. No stock issues on Elites over here.

It seems buying a Elite right now is risky business. They are still overpriced and ironically the latest builds seems to have green banding issues and FB. Factor in the new sets introduced at CES at a much lower price and the Elites seem like a poor deal. Am I wrong?

If you buy from an Elite dealer, like Cleveland, and you get an Elite with green banding issues you are kinda out of luck. I doubt any online dealer will send out a replacement and/or pay for shipping.

-Brian
post #11896 of 14509
We should be careful not to extrapolate too much from a very small number of people reporting issues (3?), regardless of how often they post or repeat themselves. There doesn't seem to be sufficient info yet to make wild claims about Sharp or their practices.

Are there recent Elite owners who ARE happy with their sets?
post #11897 of 14509
Quote:
Originally Posted by Bghead8che View Post

It seems buying a Elite right now is risky business. They are still overpriced and ironically the latest builds seems to have green banding issues and FB. Factor in the new sets introduced at CES at a much lower price and the Elites seem like a poor deal. Am I wrong?

If you buy from an Elite dealer, like Cleveland, and you get an Elite with green banding issues you are kinda out of luck. I doubt any online dealer will send out a replacement and/or pay for shipping.

-Brian

IMO you are wrong. The Elites are full array with local dimming that produces the best black levels available today. Only the most expensive LCDs have it. If the best PQ isn't that important to you then what Sharp announced at CES as actual models with prices may be right for you since none had local dimming. My guess is the 4k sets they promised for later in the year will be Elite replacements and those won't be cheap. As far as on line dealers, I have no complaints. Read their return polices, other buyer comments and make your decision.
post #11898 of 14509
Quote:
Originally Posted by dsinger View Post

IMO you are wrong. The Elites are full array with local dimming that produces the best black levels available today.
+1

I think buying an Elite right is a smart decision...especially, if , and that's a big if, they stop making them.
I will be one of the proud few who got one while they were available....just like the Kuro. Short run, people who got them were lucky.
I have had mine for 1 year now. I have a friend who has seen mine and ready to buy one himself from Chris @ CP.
I told him, you better get it now, before its too late.
post #11899 of 14509
Quote:
Originally Posted by DarrenK View Post

I myself was going to suggest to Kdog he try N3W813's settings. I used to have screen brightness fluctuation when the active contrast was on. I even had the little green leaves turned on, which I thought were cool. Then it became annoying as sometimes the screen's own brightness would cause the picture to jump in brightness/contrast, as would the amount of light from a nearby window if the sun went behind a cloud, etc.


DarrenK

I agree Darren. Virtually any of these auto settings on any TV I've owned, from any manufacturer, are prone to these kinds of fluctuations. I've since learned to turn them all off just as any ISF calibrator would do.
post #11900 of 14509
Quote:
Originally Posted by kdog750 View Post

Yes, I tried all the settings. Local Dimming on did the same thing. Advanced High was the worst setting. On that, I would get the brightness fluctuations and the blacks turning purple and gray for almost 2 seconds as a scene changed(but not every scene change). It seemed to be almost non existent in local dimming off though. I didn't get to test it long enough to make absolutely sure but LD Off seemed to solve the problem. But having it on that setting kind of defeats the purpose of buying an elite.

And the source I used for this was about 5 different blu ray movies as well as Netflix through my Roku just to make sure I tried it on a different HDMI port.

Yeah, I wouldn't run the set with LD off, it does defeat the 'goodness' of the display. I'm at a loss to figure out what's going on here as it doesn't sound like the 'pulsing' issue that was discussed many months ago, this is something different. I can't recall owners of the 70s talking about it either in the past. I'm assuming this is true with all sources? If not, try to isolate which source devices are causing it. Have you tried running a source direct to the display to rule out any issues with processors, receivers etc?
post #11901 of 14509
Quote:
Originally Posted by Bghead8che View Post

It seems buying a Elite right now is risky business. They are still overpriced and ironically the latest builds seems to have green banding issues and FB. Factor in the new sets introduced at CES at a much lower price and the Elites seem like a poor deal. Am I wrong?

-Brian

I think that depends on the display you're comparing it to. I've yet to see a better looking display, with comparable black levels, so I'd need to see one with the same or better PQ along with a competitive price.
post #11902 of 14509
I wouldn't let mine and dvzzz's problems deter someone from buying an Elite. If you get it from Best Buy you have a 30 day return policy. Delivery is $70 so just consider it renting an Elite for a month for 70 bucks if it doesn't work out.
post #11903 of 14509
Quote:
Originally Posted by mikey94025 View Post

We should be careful not to extrapolate too much from a very small number of people reporting issues (3?), regardless of how often they post or repeat themselves. There doesn't seem to be sufficient info yet to make wild claims about Sharp or their practices.

Are there recent Elite owners who ARE happy with their sets?


Bro.. Who doesn't report any issues about any A/V equipment on this site. No electronic,car,home,job, even humans are perfect. That's why there's specific forums for things to voice out problems that everyone can help out and find answers. There's no sunshine forums anywhere like " hi! I feel good today! How bout you?". Or " my tv is the best of the rest!" And see posting like that throughout the whole thread.
post #11904 of 14509
Quote:
Originally Posted by Ken Ross View Post

Yeah, I wouldn't run the set with LD off, it does defeat the 'goodness' of the display. I'm at a loss to figure out what's going on here as it doesn't sound like the 'pulsing' issue that was discussed many months ago, this is something different. I can't recall owners of the 70s talking about it either in the past. I'm assuming this is true with all sources? If not, try to isolate which source devices are causing it. Have you tried running a source direct to the display to rule out any issues with processors, receivers etc?

My Roku is going straight to the TV. Watching Mad Men on Netflix was the first time I noticed it. Then I watched the entire season of Game of Thrones on my PS3 was when I saw a lot of the blacks turning purplish gray(only on advanced high). I wanted to thoroughly test it out with game of thrones because there were so many deep blacks. That is the 4th time I've watched G.O.T using those blu rays. 2 of the times were on different LCD tv's and once was on a projector. None of those other mediums demonstrated the artifacts I observed with the Elite. The PS3 was also directly to the TV and not through a receiver or darbee.
post #11905 of 14509
Quote:
Originally Posted by kdog750 View Post

I wouldn't let mine and dvzzz's problems deter someone from buying an Elite. If you get it from Best Buy you have a 30 day return policy. Delivery is $70 so just consider it renting an Elite for a month for 70 bucks if it doesn't work out.

Good point Kdog750.. And did you know that if your a silver rewards member you have a 60 day return policy for any a/v equipment from BB.
post #11906 of 14509
Quote:
Originally Posted by rhed View Post

Bro.. Who doesn't report any issues about any A/V equipment on this site. No electronic,car,home,job, even humans are perfect. That's why there's specific forums for things to voice out problems that everyone can help out and find answers. There's no sunshine forums anywhere like " hi! I feel good today! How bout you?". Or " my tv is the best of the rest!" And see posting like that throughout the whole thread.

My Elite isn't perfect, but dammit it's the best tv I've ever owned, or even seen! I am a very happy Elite owner, and I would invite anyone to come by, set their tv next to mine for a comparison. I guarantee that my set would blow it out the water with over all picture quality! I've yet to see another big bright set match the black levels this tv achieves! I wish those of you with these new problematic sets, could own a set without these odd dse, and this new weird fluctuating black issues, because this set is truly unmatched imo. I don't care if I offend anyone in here by championing this gorgeous display, because every time I turn on my tv, I become a bigger and bigger fan of this Elite tv!
post #11907 of 14509
I would also like to add my two cents on something that has been bugging me over the last few pages. I understand that folks have a right to what ever settings they personally like to have on their tv when watching, and I am in no way telling others that if they are not watching this tv is a specific mode they're doing it wrong. BUT, I will say that IMO I cannot personally understand buying such an expensive tv for it's beautifully accurate picture in a well calibrated THX Movie mode, and then just settling for a burn your retina mode like Dynamic!? Again, to each their own, but do understand that with these other modes comes enhancements to the picture, that may look good or even great to some in some scenes, but WILL look completely horrible in others! Not to mention bring additional issues with them such as artifacts, color accuracy, and yes even brightness fluctuations! This goes for any other tv out there! Just because a tv has different modes, doesn't mean they will all perform perfectly. This goes for EVERY tv out there, they will ALL have different strange anomalies when in modes with these so called "enhancements" engaged.
post #11908 of 14509
Quote:
Originally Posted by Bghead8che View Post

If you buy from an Elite dealer, like Cleveland, and you get an Elite with green banding issues you are kinda out of luck. I doubt any online dealer will send out a replacement and/or pay for shipping.
-Brian
Sharp in in control of Elite. If you read the Sharp threads from the last seven years, it is standard issue that if people see anomalies to report them to Sharp. They will come out and see the issue and swap the set. Many times they will offer a full refund too as option.
post #11909 of 14509
Chris, it think it is fair to say that it was the case before. Nowdays, perhaps, due to looming bankruptcy even Elite Concierge service is not willing to help, it starts from waiting times on Elite 800 number could be 15-20 mins and goes to the fact that they sent out low-labor cost contractor repairman from local CRT-era repair shop to evaluate Elite's problem, the gent was friendly but he did not know that Elite is LED and full-array, he did not bring any measuring equipment, no testing patterns, nor he did not even bring photo camera that can be manually controlled to set shutter to 1/30 to take images correctly. He did not even know what ISF calibration was and why I need uniform grey. At the end Sharp said: "based on the technical analysis provided by the onsite technician, we conclude your TV to be perfect". Today's Sharp support is non-existant.
BestBuy on the other hand was terrific, I initiated a return but Magnolia Sales Mgr called personally and asked me to try number 5. They just received 60+ units in the local warehouse with different serial numbers and he hopes green issues are gone. I refused but he explained this no obligation to me and no risk. Number 5 will be here on Monday. This goes a very long way for me vs. Sharp's lack of integrity.
I am not bashing Elite as a TV, great set with excellent PQ but terrible QC nowadays. I agree it is localized to 4 people, we are vocal about it, but if I can save someone 1 months of frustration, lies and exchanges, I have done my good deed of the day. I encourage everyone to notice that green DSE is limited to my 4 sets and 3 more from other Nov2012 batches.

If anyone will sell me guaranteed green DSE-free 70" set today for $5000 with 36 months same as cash, I will buy today.
Quote:
Originally Posted by sensui.. View Post

This is making me gunshy about the new batch of Elites after the drought.......maybe there are quality issues here that really need to be addressed....I don't think this can be coincidence and certainly would of been mentioned @ least once in the past with all the previous batches/scrutiny/shootouts.

Quote:
Originally Posted by Cleveland Plasma View Post

Sharp in in control of Elite. If you read the Sharp threads from the last seven years, it is standard issue that if people see anomalies to report them to Sharp. They will come out and see the issue and swap the set. Many times they will offer a full refund too as option.
post #11910 of 14509
I would have called a different technician out. In most major areas there is more than one repair center. Sounds like the tech failed here, leading to Sharp not wanting to swap the set. With that said you could have gotten another tech not wanting to do his job.

LED technology along with other technologies have anomalies. Pick your flaw is what it really comes down to. Not saying I like it that way, but it is what it is.

I have a comment to make, however I feel like it would come bight me in the butt at a later point tongue.gif With that said I will leave it for phone conversations.
Edited by Cleveland Plasma - 1/12/13 at 12:24pm
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