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Official Sharp Elite PRO-70X5 and 60X5 Owners Thread - Page 398

post #11911 of 13287
Quote:
Originally Posted by DarrenK View Post

I myself was going to suggest to Kdog he try N3W813's settings. I used to have screen brightness fluctuation when the active contrast was on. I even had the little green leaves turned on, which I thought were cool. Then it became annoying as sometimes the screen's own brightness would cause the picture to jump in brightness/contrast, as would the amount of light from a nearby window if the sun went behind a cloud, etc.


DarrenK

I agree Darren. Virtually any of these auto settings on any TV I've owned, from any manufacturer, are prone to these kinds of fluctuations. I've since learned to turn them all off just as any ISF calibrator would do.
post #11912 of 13287
Quote:
Originally Posted by kdog750 View Post

Yes, I tried all the settings. Local Dimming on did the same thing. Advanced High was the worst setting. On that, I would get the brightness fluctuations and the blacks turning purple and gray for almost 2 seconds as a scene changed(but not every scene change). It seemed to be almost non existent in local dimming off though. I didn't get to test it long enough to make absolutely sure but LD Off seemed to solve the problem. But having it on that setting kind of defeats the purpose of buying an elite.

And the source I used for this was about 5 different blu ray movies as well as Netflix through my Roku just to make sure I tried it on a different HDMI port.

Yeah, I wouldn't run the set with LD off, it does defeat the 'goodness' of the display. I'm at a loss to figure out what's going on here as it doesn't sound like the 'pulsing' issue that was discussed many months ago, this is something different. I can't recall owners of the 70s talking about it either in the past. I'm assuming this is true with all sources? If not, try to isolate which source devices are causing it. Have you tried running a source direct to the display to rule out any issues with processors, receivers etc?
post #11913 of 13287
Quote:
Originally Posted by Bghead8che View Post

It seems buying a Elite right now is risky business. They are still overpriced and ironically the latest builds seems to have green banding issues and FB. Factor in the new sets introduced at CES at a much lower price and the Elites seem like a poor deal. Am I wrong?

-Brian

I think that depends on the display you're comparing it to. I've yet to see a better looking display, with comparable black levels, so I'd need to see one with the same or better PQ along with a competitive price.
post #11914 of 13287
I wouldn't let mine and dvzzz's problems deter someone from buying an Elite. If you get it from Best Buy you have a 30 day return policy. Delivery is $70 so just consider it renting an Elite for a month for 70 bucks if it doesn't work out.
post #11915 of 13287
Quote:
Originally Posted by mikey94025 View Post

We should be careful not to extrapolate too much from a very small number of people reporting issues (3?), regardless of how often they post or repeat themselves. There doesn't seem to be sufficient info yet to make wild claims about Sharp or their practices.

Are there recent Elite owners who ARE happy with their sets?


Bro.. Who doesn't report any issues about any A/V equipment on this site. No electronic,car,home,job, even humans are perfect. That's why there's specific forums for things to voice out problems that everyone can help out and find answers. There's no sunshine forums anywhere like " hi! I feel good today! How bout you?". Or " my tv is the best of the rest!" And see posting like that throughout the whole thread.
post #11916 of 13287
Quote:
Originally Posted by Ken Ross View Post

Yeah, I wouldn't run the set with LD off, it does defeat the 'goodness' of the display. I'm at a loss to figure out what's going on here as it doesn't sound like the 'pulsing' issue that was discussed many months ago, this is something different. I can't recall owners of the 70s talking about it either in the past. I'm assuming this is true with all sources? If not, try to isolate which source devices are causing it. Have you tried running a source direct to the display to rule out any issues with processors, receivers etc?

My Roku is going straight to the TV. Watching Mad Men on Netflix was the first time I noticed it. Then I watched the entire season of Game of Thrones on my PS3 was when I saw a lot of the blacks turning purplish gray(only on advanced high). I wanted to thoroughly test it out with game of thrones because there were so many deep blacks. That is the 4th time I've watched G.O.T using those blu rays. 2 of the times were on different LCD tv's and once was on a projector. None of those other mediums demonstrated the artifacts I observed with the Elite. The PS3 was also directly to the TV and not through a receiver or darbee.
post #11917 of 13287
Quote:
Originally Posted by kdog750 View Post

I wouldn't let mine and dvzzz's problems deter someone from buying an Elite. If you get it from Best Buy you have a 30 day return policy. Delivery is $70 so just consider it renting an Elite for a month for 70 bucks if it doesn't work out.

Good point Kdog750.. And did you know that if your a silver rewards member you have a 60 day return policy for any a/v equipment from BB.
post #11918 of 13287
Quote:
Originally Posted by rhed View Post

Bro.. Who doesn't report any issues about any A/V equipment on this site. No electronic,car,home,job, even humans are perfect. That's why there's specific forums for things to voice out problems that everyone can help out and find answers. There's no sunshine forums anywhere like " hi! I feel good today! How bout you?". Or " my tv is the best of the rest!" And see posting like that throughout the whole thread.

My Elite isn't perfect, but dammit it's the best tv I've ever owned, or even seen! I am a very happy Elite owner, and I would invite anyone to come by, set their tv next to mine for a comparison. I guarantee that my set would blow it out the water with over all picture quality! I've yet to see another big bright set match the black levels this tv achieves! I wish those of you with these new problematic sets, could own a set without these odd dse, and this new weird fluctuating black issues, because this set is truly unmatched imo. I don't care if I offend anyone in here by championing this gorgeous display, because every time I turn on my tv, I become a bigger and bigger fan of this Elite tv!
post #11919 of 13287
I would also like to add my two cents on something that has been bugging me over the last few pages. I understand that folks have a right to what ever settings they personally like to have on their tv when watching, and I am in no way telling others that if they are not watching this tv is a specific mode they're doing it wrong. BUT, I will say that IMO I cannot personally understand buying such an expensive tv for it's beautifully accurate picture in a well calibrated THX Movie mode, and then just settling for a burn your retina mode like Dynamic!? Again, to each their own, but do understand that with these other modes comes enhancements to the picture, that may look good or even great to some in some scenes, but WILL look completely horrible in others! Not to mention bring additional issues with them such as artifacts, color accuracy, and yes even brightness fluctuations! This goes for any other tv out there! Just because a tv has different modes, doesn't mean they will all perform perfectly. This goes for EVERY tv out there, they will ALL have different strange anomalies when in modes with these so called "enhancements" engaged.
post #11920 of 13287
Quote:
Originally Posted by Bghead8che View Post

If you buy from an Elite dealer, like Cleveland, and you get an Elite with green banding issues you are kinda out of luck. I doubt any online dealer will send out a replacement and/or pay for shipping.
-Brian
Sharp in in control of Elite. If you read the Sharp threads from the last seven years, it is standard issue that if people see anomalies to report them to Sharp. They will come out and see the issue and swap the set. Many times they will offer a full refund too as option.
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post #11921 of 13287
Chris, it think it is fair to say that it was the case before. Nowdays, perhaps, due to looming bankruptcy even Elite Concierge service is not willing to help, it starts from waiting times on Elite 800 number could be 15-20 mins and goes to the fact that they sent out low-labor cost contractor repairman from local CRT-era repair shop to evaluate Elite's problem, the gent was friendly but he did not know that Elite is LED and full-array, he did not bring any measuring equipment, no testing patterns, nor he did not even bring photo camera that can be manually controlled to set shutter to 1/30 to take images correctly. He did not even know what ISF calibration was and why I need uniform grey. At the end Sharp said: "based on the technical analysis provided by the onsite technician, we conclude your TV to be perfect". Today's Sharp support is non-existant.
BestBuy on the other hand was terrific, I initiated a return but Magnolia Sales Mgr called personally and asked me to try number 5. They just received 60+ units in the local warehouse with different serial numbers and he hopes green issues are gone. I refused but he explained this no obligation to me and no risk. Number 5 will be here on Monday. This goes a very long way for me vs. Sharp's lack of integrity.
I am not bashing Elite as a TV, great set with excellent PQ but terrible QC nowadays. I agree it is localized to 4 people, we are vocal about it, but if I can save someone 1 months of frustration, lies and exchanges, I have done my good deed of the day. I encourage everyone to notice that green DSE is limited to my 4 sets and 3 more from other Nov2012 batches.

If anyone will sell me guaranteed green DSE-free 70" set today for $5000 with 36 months same as cash, I will buy today.
Quote:
Originally Posted by sensui.. View Post

This is making me gunshy about the new batch of Elites after the drought.......maybe there are quality issues here that really need to be addressed....I don't think this can be coincidence and certainly would of been mentioned @ least once in the past with all the previous batches/scrutiny/shootouts.

Quote:
Originally Posted by Cleveland Plasma View Post

Sharp in in control of Elite. If you read the Sharp threads from the last seven years, it is standard issue that if people see anomalies to report them to Sharp. They will come out and see the issue and swap the set. Many times they will offer a full refund too as option.
post #11922 of 13287
I would have called a different technician out. In most major areas there is more than one repair center. Sounds like the tech failed here, leading to Sharp not wanting to swap the set. With that said you could have gotten another tech not wanting to do his job.

LED technology along with other technologies have anomalies. Pick your flaw is what it really comes down to. Not saying I like it that way, but it is what it is.

I have a comment to make, however I feel like it would come bight me in the butt at a later point tongue.gif With that said I will leave it for phone conversations.
Edited by Cleveland Plasma - 1/12/13 at 12:24pm
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post #11923 of 13287
Quote:
Originally Posted by GeneWildersHair View Post

I would also like to add my two cents on something that has been bugging me over the last few pages. I understand that folks have a right to what ever settings they personally like to have on their tv when watching, and I am in no way telling others that if they are not watching this tv is a specific mode they're doing it wrong. BUT, I will say that IMO I cannot personally understand buying such an expensive tv for it's beautifully accurate picture in a well calibrated THX Movie mode, and then just settling for a burn your retina mode like Dynamic!? Again, to each their own, but do understand that with these other modes comes enhancements to the picture, that may look good or even great to some in some scenes, but WILL look completely horrible in others! Not to mention bring additional issues with them such as artifacts, color accuracy, and yes even brightness fluctuations! This goes for any other tv out there! Just because a tv has different modes, doesn't mean they will all perform perfectly. This goes for EVERY tv out there, they will ALL have different strange anomalies when in modes with these so called "enhancements" engaged.
post #11924 of 13287
Quote:
Originally Posted by lewisranchmike View Post

Not wanting to cause any more stir than is here. If you we're in reference to me watching the Elite in Dynamic mode for 2 months please consider. The Sharp has the best picture quality of any set I have owned. Watching it in a mode that a pursist wouldn't watch it in is OK. I love the picture quality and I really liked the way my action movies look in that mode. But with that said I noticed the artifact in STANDARD MODE as well. I choose to switch from Dynamic Mode to Standard Mode and was quite happy to continue to own the Elite and hope Sharp people would address the issue but I believe Sharp Elite is going away and I am not hopeful. I think it should be noted that I am not missing out because I do not watch it in a calibrated mode. No matter what mode I watch it in it is better than the Panny I own and I wanted a better picture and the Sharp produced a better picture than the Panny. What is unacceptable is that having switched from Dynamic Mode to Standard mode I still saw the artifact after only a short time viewing in Standard mode. That is unacceptable and I will not pay $5K for a TV that has effects like that. I do not like THX mode and I have every right to not like that mode, I have every right to watch Standard Mode if I want. I understand all of the arguments about settings and contrast and effects from different settings. With that said it is not acceptable to me to pay $5K for a set and have issue with Standard mode. If THX or calibrated is the only way to watch the set than do not supply other modes and have calibration as a standard service offered with the set.
post #11925 of 13287
That's understood that you like the look of these other modes. The purpose of my post was to point out that these modes, such an s (standard) by default use enhancements that some of you seem to like, and with that I am also pointing out that EVERY tv out there using similar enhancements add strange anomalies to the overall picture. You will not find a perfect tv, no matter what the price. That said, if you find that this set is too expensive because you cannot use these enhanced modes with these strange anomalies, and cannot stand THX mode, then by all means... return the set. You have that right. I don't mean to come off sounding rude, as I wish the TV worked out for you, as it does for me, (I cannot go on enough about this incredible set). I really wish you good luck on whatever set you decide to settle on.
post #11926 of 13287
Quote:
Originally Posted by GeneWildersHair View Post

That's understood that you like the look of these other modes. The purpose of my post was to point out that these modes, such an s (standard) by default use enhancements that some of you seem to like, and with that I am also pointing out that EVERY tv out there using similar enhancements add strange anomalies to the overall picture. You will not find a perfect tv, no matter what the price. That said, if you find that this set is too expensive because you cannot use these enhanced modes with these strange anomalies, and cannot stand THX mode, then by all means... return the set. You have that right. I don't mean to come off sounding rude, as I wish the TV worked out for you, as it does for me, (I cannot go on enough about this incredible set). I really wish you good luck on whatever set you decide to settle on.
Well Said. I wonder if there is some sort of lot dependency. I wish perhaps I had an earlier model that does not seem to have these issues. My first one came before November and my 2nd one came in December. It makes me wonder if there was some parts vendor that they switch too that for the last 2 builds that they did not use previously. Just my $0.02.
post #11927 of 13287
Chris, I have tried to argue that tech was incompetent but Ms. Martinez from Concierge Services at Sharp, told me that all of their repair partners are Sharp factory trained and Sharp trusts their opinion... Enough said:)
Quote:
Originally Posted by Cleveland Plasma View Post

I would have called a different technician out. In most major areas there is more than one repair center. Sounds like the tech failed here, leading to Sharp not wanting to swap the set. With that said you could have gotten another tech not wanting to do his job.

LED technology along with other technologies have anomalies. Pick your flaw is what it really comes down to. Not saying I like it that way, but it is what it is.

I have a comment to make, however I feel like it would come bight me in the butt at a later point tongue.gif With that said I will leave it for phone conversations.
post #11928 of 13287
I also do not like to watch in THX mode so I suppose I am not a purist. That mode is too much like what you see on a plasma or at the movies and to be honest, I've never been impressed with the image a theater screen produces even as a kid other than it being big. I've always thought THX mode is what real life would look like if you had cateracts or glaucoma tongue.gif
post #11929 of 13287
Quote:
Originally Posted by GeneWildersHair View Post

My Elite isn't perfect, but dammit it's the best tv I've ever owned, or even seen! I am a very happy Elite owner, and I would invite anyone to come by, set their tv next to mine for a comparison. I guarantee that my set would blow it out the water with over all picture quality! I've yet to see another big bright set match the black levels this tv achieves! I wish those of you with these new problematic sets, could own a set without these odd dse, and this new weird fluctuating black issues, because this set is truly unmatched imo. I don't care if I offend anyone in here by championing this gorgeous display, because every time I turn on my tv, I become a bigger and bigger fan of this Elite tv!

I really happy with my set too. Being a Kuro Elite owner and now to this plus bigger screen (60 to 70) is definitely a upgrade. There is no other set out there right now that has the kind of PQ and deep blacks like these Elites. But yes, it's not perfect. On regular viewing, I really don't notice any DSE. But just knowing its there makes me at times look for it especially in bright scenes. Family and friends don't notice it. They all say the picture is stunning. I do too..
post #11930 of 13287
Quote:
Originally Posted by kdog750 View Post

I also do not like to watch in THX mode so I suppose I am not a purist. That mode is too much like what you see on a plasma or at the movies and to be honest, I've never been impressed with the image a theater screen produces even as a kid other than it being big. I've always thought THX mode is what real life would look like if you had cateracts or glaucoma tongue.gif

What it all comes down to is what the program
or film director intended for us to see, and all their material is played back on monitors that are calibrated to 6500K. They make all their adjustments to the picture based on that standard 6500K monitor. This is television, and film, it is NOT meant to look like anything else. Again tho, to each their own, people can watch their sets however they want.
Edited by GeneWildersHair - 1/12/13 at 3:44pm
post #11931 of 13287
Quote:
Originally Posted by GeneWildersHair View Post

What it all comes down to is what the program
or film director intended for us to see,

I partially agree with this. Like in the movie "O Brother Where Art Thou" it was filmed with a brown filter to give it a 1930's feel. Or in the movie 300 a lot of scenes were somewhat pixelated to try and give it a graphic novel feel. But I think the vast majority of movies are filmed in a way that is just a limitation of a century old technology. It's very possible a lot of film directors would like to portray a look closer to the Elite dynamic setting and full motion interpolation but can't. Peter Jackson's move to film The Hobbit in 48FPS is probably close to what I am describing. But Jackson has basically unlimited funding to do what he wants in comparison to your average film director.
Edited by kdog750 - 1/12/13 at 9:41pm
post #11932 of 13287
Quote:
Originally Posted by dvzzz View Post

Chris, I have tried to argue that tech was incompetent but Ms. Martinez from Concierge Services at Sharp, told me that all of their repair partners are Sharp factory trained and Sharp trusts their opinion... Enough said:)

I'm not bashing Sharp but after losing 5.6 billion dollars, the last thing those reps are worried about is anyones DSE on their Elite. They are likely a lot busier putting out resumes to get another job lined up before the axe falls. I hope they make it but if I was an employee there I would realize the writing is on the wall and would be doing the bare minimum while trying to secure another job.
post #11933 of 13287
Quote:
Originally Posted by Cleveland Plasma View Post

Sharp in in control of Elite. If you read the Sharp threads from the last seven years, it is standard issue that if people see anomalies to report them to Sharp. They will come out and see the issue and swap the set. Many times they will offer a full refund too as option.

OK. So you are basically at the mercy of Sharp. If YOU see issues (like green bands) and they don't you are a screwed. Sounds like until we confirm there is not a bad batch our there you have to buy local. I just could not risk having the TV show up with issues and then hoping Sharp agrees. eek.gif

-Brian
post #11934 of 13287
One can only learn from the past correct ? I know people who complained about Sharp edge lit panels and where paid back in checks the first go around.

--- It may seem that ever panel made has an issue, this always seems to be the case on AVS on ever different panels that comes out. Been on AVS for some time now. I can easily say, that things do not always appear as they seem. This statement has proved itself every single time on AVS. I guess there is always the chance of a first though.........
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post #11935 of 13287
I calibrated 3 70" Elites last week. All 3 had very nice grayscale and gamma, 2 had less than linear color tracking as expected, and the 3rd had something wrong with it and I'll probably recommend replacing it. The CMS required huge inputs and it still couldn't get right. If you're curious if they were in the same house the answer is yes. I have to go back in there next week sometime to calibrate a yet to be installed VT50 so I'll reset the Elite and hope for a better response.
post #11936 of 13287
Thread Starter 
Quote:
Originally Posted by kdog750 View Post

My Roku is going straight to the TV. Watching Mad Men on Netflix was the first time I noticed it. Then I watched the entire season of Game of Thrones on my PS3 was when I saw a lot of the blacks turning purplish gray(only on advanced high). I wanted to thoroughly test it out with game of thrones because there were so many deep blacks. That is the 4th time I've watched G.O.T using those blu rays. 2 of the times were on different LCD tv's and once was on a projector. None of those other mediums demonstrated the artifacts I observed with the Elite. The PS3 was also directly to the TV and not through a receiver or darbee.

Sounds like you do have something very wrong with your Elite or setup, I've watched Game of Thrones many times on my Elite and I have never seen anything like what you have described here in fact just the opposite. I have even posted screen shots from my Elite on that specific blu-ray disc series and I would have seen something wrong if their was something going on. cool.gif
post #11937 of 13287
Agree with Rad, sounds like something's not right with your panel or your feeds are bad. Why not try and stream Mad Men straight to your ELITE using the APP (rule out the Roku)? I've watched all the season's on my ELITE using the Netflix app and although the picture could be better (blu-ray) I've never seen anything alarming. GOT looks so good on the ELITE, can't wait for it to start up again.....winter is coming!
post #11938 of 13287
Thread Starter 
Quote:
Originally Posted by kdog750 View Post

I partially agree with this. Like in the movie "O Brother Where Art Thou" it was filmed with a brown filter to give it a 1930's feel. Or in the movie 300 a lot of scenes were somewhat pixelated to try and give it a graphic novel feel. But I think the vast majority of movies are filmed in a way that is just a limitation of a century old technology. It's very possible a lot of film directors would like to portray a look closer to the Elite dynamic setting and full motion interpolation but can't. Peter Jackson's move to film The Hobbit in 48FPS is probably close to what I am describing. But Jackson has basically unlimited funding to do what he wants in comparison to your average film director.

There has to be a standard in place, when you get your Elite calibrated you are doing it because you wish to see the movie accurately and the way the director has intended for you to see it. The directors have full control of their movie so don't be fooled, if they wish to make a film looks like it was shot in dynamic mode they could do it. However once you start viewing movies in an inaccurate picture modes like Standard mode you are not viewing the move anywhere close to the way the director has intended for you to see it. So those movies like mentioned like 300 or "O Brother Where Art Thou'' are not going to look all out of whack, this is the sole reason for calibration to get your picture as accurate as possible so when the director uses a filter to create that warm moment scene or that cold ice scene it looks correct and not over exaggerated or just plain wrong.
post #11939 of 13287
Quote:
Originally Posted by RadTech51 View Post

There has to be a standard in place, when you get your Elite calibrated you are doing it because you wish to see the movie accurately and the way the director has intended for you to see it. The directors have full control of their movie so don't be fooled, if they wish to make a film looks like it was shot in dynamic mode they could do it. However once you start viewing movies in an inaccurate picture modes like Standard mode you are not viewing the move anywhere close to the way the director has intended for you to see it. So those movies like mentioned like 300 or "O Brother Where Art Thou'' are not going to look all out of whack, this is the sole reason for calibration to get your picture as accurate as possible so when the director uses a filter to create that warm moment scene or that cold ice scene it looks correct and not over exaggerated or just plain wrong.
Exactly Rad. He also mentioned the Hobbit. While it is true that it looks different, it isn't because it's not using the Industry standard of 6500k, rather its the extra frames added. While it does give you that"soap opera effect", it is still using the industry standard.
post #11940 of 13287
Thread Starter 
Quote:
Originally Posted by GeneWildersHair View Post

Exactly Rad. He also mentioned the Hobbit. While it is true that it looks different, it isn't because it's not using the Industry standard of 6500k, rather its the extra frames added. While it does give you that"soap opera effect", it is still using the industry standard.

Peter Jackson and James Cameron are experimenting with 48 and 60 frames per second as compared to the traditional 24 frames per second. It has yet to be determined if the new frame rate will be successful, changing something like this quite difficult because were all so used to the standard 24 frames when watching a movie and our brain tells us anything else just looks wrong. It's very difficult to do but I think what might make this new frame rate work or be successful is if the directors start to adapt or change the way they direct movies when using this new frame rate. It has to look acceptable in a way our brain accepts it and where it complements the scene they're trying to direct but yet is different in a good way not a bad way. cool.gif
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