Originally Posted by gweempose
Whoever you spoke to was flat out wrong. The Elite is most definitely discontinued.
Well that representative was clueless. She actually laughed and said that it was never discontinued. The second one I spoke with said there they had no official word as to whether it is discontinued but that they had none in their warehouses. But, after speaking to Best Buy, they basically said that Elite was wrong and that they would not authorize a return 3 months after a purchase and they had no idea why they told me that. Best Buy did say they would see if they could help me out by finding a tech that could fix it but they doubted it since they had no Elite authorized dealers in the area either.
Elite did say they would give a Return Authorization Number to Best Buy if they could not fix it so I will see. But if I had ordered it through one of the vendors here, I would be completely out of luck. Let that be a lesson to anyone thinking about buying from one of these vendors that are not supported by Elite on warranty. I would have had a $6000 brick sitting in my living room of no value.