Originally Posted by Sound & Vision
When I contacted Elite, they said I could send in my receipt as proof of purchase and they would send me out all of the missing accessories for free. I didn't want to wait, plus, if they saw the price i paid they would probably have declined the offer.
While I was watching a letterbox movie at the store, I could swear the black bars were not perfectly centered on this TV. It appeared to be off by a click or two. Maybe it was my imagination.. Is there a Vertical picture adjustment on this TV? I was wondering if someone played with it? If not, I'm sure I could tweak this in the service menu if needed. I'll have to look into this further once I am up and running.
Wow, I wish I had known that! That would have saved me a few hundred for the stand, remote, and glasses! When I called them (originally when I purchased the open box) they stated I could get free shipping but they didn't offer anything for free. They couldn't understand how BB lost the stand and remote, lol. I might have considered keeping the open box then because the difference would have been right under a grand compared to my new one. Oh well, what's done is done. I was more irritated that BB didn't want to deal considering they were missing everything.
Plus I admit I like having a new one but there is nothing wrong with an open box either. The November 2012 build date kind of worried me also on the open box I was going to get. I could have sworn I saw banding in the open box model but maybe I was seeing things. I am also going to try and not nit pick this set either. I am a tad OCD at times and I am sure I can find problems with it if I look hard enough. I already found a couple of marks that won't come off on the bezel, lol. No biggie
I'm just glad I got one regardless. My bank account will be hurting for a few weeks though even after selling the kuro.
I'm not sure on your letterbox question. Maybe someone else can chime in.