My intention here is to ensure perspective purchasers of Elite products do so with their eyes fully open.
I know there is not supposed to be any dealer talk on, but honestly speaking there is already a lot of it, sooooooo, that said, does anyone care to comment on why they would purchase a (grey market) Elite from a non-authorized dealer?
I'm also curious to understand why companies like Sharp (now) and Pioneer (in the past) allow grey markets to form around their respective Elite lines.
From Sharp's site - http://elitelcdtv.com/elite-lcd-hdtv-overview/
Benefits Of Purchasing From An Authorized ELITE Reseller
Elite TV products are sold exclusively through authorized distributors and dealers. Those authorized resellers do not sell Elite products to consumers over the internet – any party offering Elite products to consumers over the internet is not an authorized reseller. Purchasing from an authorized reseller provides you with many benefits you might not have access to if you purchase from an unauthorized reseller, such as:
- Knowledgeable sale personnel, trained directly by the manufacturer
- A direct relationship with the Elite customer service staff
- Coverage under the manufacturer’s limited warranty [BOLD/RED my effect]
- An up-to-date inventory of the proper Elite accessories
- Access to continuous product updates
- Product and technical support from authorized Elite service providers
- Product registration and support via ELITE® Advantage which, upon registration, includes an additional 3 months on the two year manufacturer’s limited warranty
In addition, unauthorized resellers do not have access to the most up-to-date Elite product information, and consumers who purchase from unauthorized resellers expose themselves to an increased risk of purchasing counterfeit products, or products that have been opened or tampered with prior to purchase. It has also been our experience that a number of unauthorized resellers will refuse to assist a customer who receives a product that has been damaged or broken during shipping or who will charge exorbitant restocking fees as a condition of accepting the return of such product that has been damaged during shipping.
These types of issues can be avoided by shopping with confidence from an authorized Elite TV reseller.