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Motorola DCT6200 replacement?

post #1 of 9
Thread Starter 
I have a Motorola DCT 6200 STB that needs to be replaced as it has started to emit a whine/buzzing noise. Not real loud, but loud enough to hear. It's like having tinnitus to be in the same room.

Since the CATV company won't give me the number to the local office where I could exchange it (and a search of the internet failed to turn up a local number) I was wondering if there is any general advice on which STB to ask for? The equipment list generally indicates Scientific Atlanta or Motorola STBs.

Assuming I might have a choice, is there any overwhelming direction one way other the other with regard to a SA or Moto STB?

The DCT 6200 is only component or DVI connections for HD so I'd like to get something that had HDMI instead of DVI (if possible).
post #2 of 9
Quote:
Originally Posted by whoaru99 View Post

I have a Motorola DCT 6200 STB that needs to be replaced as it has started to emit a whine/buzzing noise. Not real loud, but loud enough to hear. It's like having tinnitus to be in the same room.

Since the CATV company won't give me the number to the local office where I could exchange it (and a search of the internet failed to turn up a local number) I was wondering if there is any general advice on which STB to ask for? The equipment list generally indicates Scientific Atlanta or Motorola STBs.

Assuming I might have a choice, is there any overwhelming direction one way other the other with regard to a SA or Moto STB?

In the US, cableco's are the only source for a usable cable box. They will not authorize a box they did not directly provide. You need to contact them for service. They will replace the box with whatever they have in inventory at that time.

Quote:


The DCT 6200 is only component or DVI connections for HD so I'd like to get something that had HDMI instead of DVI (if possible).

DVI video is the same as HDMI video. Adapter cables are available.
post #3 of 9
The DCX3200 is an excellent choice and it uses a lot less energy.
post #4 of 9
Thread Starter 
Quote:
Originally Posted by Ken H View Post

In the US, cableco's are the only source for a usable cable box. They will not authorize a box they did not directly provide. You need to contact them for service. They will replace the box with whatever they have in inventory at that time.


DVI video is the same as HDMI video. Adapter cables are available.

Ahhh, yes, I hindsight I see where my post is somewhat misleading. They wouldn't give me the phone number so I could call in advance to see what they have on hand. But, yes, I had/have every intention of getting the replacement exchange through them, not trying to buy one on my own. Just that I have to drive 35 miles to see what they have. I'd like HDMI so I don't have to run the audio with separate connections to the processor and to the TV.

I'm not their standard customer. Long before HD was the thing, I purposely requested a STB with an active s-video output, somewhat rare at the time. They had only one available at a different location but with some convincing they brought it in just for me. Pays to talk nice.

Was wondering if I had a choice between a SA HD STB or Motorola HD STB, in exchange for what I have now, which might be the better choice, since both brands of equipment are listed on the Company's website?
post #5 of 9
Quote:
Originally Posted by whoaru99 View Post


Was wondering if I had a choice between a SA HD STB or Motorola HD STB, in exchange for what I have now, which might be the better choice, since both brands of equipment are listed on the Company's website?

Typically cableco's only use one platform in a given area, so you'll most likely be confined to either Motorola or Cisco (ex-SA).

If you have a Moto now, that's probably what you'll end up with. As far as Moto goes, the DCT series is the oldest, then came DCH, with DCX being the most current. When you get there you can always ask for what you want, good luck.
post #6 of 9
Quote:
Originally Posted by whoaru99 View Post

I have a Motorola DCT 6200 STB that needs to be replaced as it has started to emit a whine/buzzing noise. Not real loud, but loud enough to hear. It's like having tinnitus to be in the same room.

Since the CATV company won't give me the number to the local office where I could exchange it (and a search of the internet failed to turn up a local number) I was wondering if there is any general advice on which STB to ask for? The equipment list generally indicates Scientific Atlanta or Motorola STBs.

Assuming I might have a choice, is there any overwhelming direction one way other the other with regard to a SA or Moto STB?

The DCT 6200 is only component or DVI connections for HD so I'd like to get something that had HDMI instead of DVI (if possible).

i don't know your location. i am in walnut creek ca. with comcast. i exchanged a dct6200 for a RNG110 that has a HDMI output.works fine,
milt
post #7 of 9
Thread Starter 
I think I'm going to see about a DCX3200. I had forgotten this is what they put in my GF's house not long ago and she doesn't even have HDTV, yet it's a HD box with HDMI output.
post #8 of 9
Quote:
Originally Posted by whoaru99 View Post

I think I'm going to see about a DCX3200. I had forgotten this is what they put in my GF's house not long ago and she doesn't even have HDTV, yet it's a HD box with HDMI output.

The DCX 3200 also has S-video out which the RNG110 does not. If you are going directly to the set the DCX3200 is fine , however if you are going through a receiver you may have some HDMI copy protection issues with the DCX3200. Comcast should be coming out with a firmware update shortly to fix this. The RNG110 does not have this problem.
post #9 of 9
Thread Starter 
Hmmm....

At present, the arrangement is direct to the TV but future restructuring ideas do (did?) include moving the STB to the equipment stack at the back of the room and routing it through the processor.

I have Charter so hard to say if they have any different plans for the firmware. I'll have to try the Charter Direct formum over at DSL Reports if I end up with that box.

EDIT: DCX3200 it is. Won't be able to try it until later though. Group motorcycle cruise starts at 3:30PM...
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