Originally Posted by bgavin
I've probably RMA'd more disk drives than you have ever owned.
Perhaps you should qualify your statements with "in my experience, I can't recall ever having to RMA a replacement drive." and skip the name calling.
When you finally do RMA a drive, go online with WD and plug in the new serial number.
I have found to my chagrin, the WD online system only gives me a 90 day warranty on what was formerly a 3 year warranty.
As always, mileage varies by individuals.
Qualifying with "in my experience" would have been redundant as I was clearly relating personal experience. One could tell this by my extensive and consistent use of the pronoun "I". It was actually you who made categorical statements, including "For drives such as the Caviar Green, they simply do not survive past their warranty period, which is now 3 years, IIRC," to which I presented a counter-example. Do you often falsely accuse people of that for which you are guilty? That's what I call "rude".
As for "name calling", that occurred only in your mind, much like your bogus claims about the warranty. It seems likely you didn't understand the terms of your RMA, but it's puzzling that you quoted my link and excerpt from the WD KB yet ignored it in your reply. It does refute your claim, you know. For that matter, I don't know of any warranty for any retail product bought new that works as you described. Maybe if you bought refurbs or some other unusual offering, what you say could be true, but for people buying new drives from Newegg, Amazon, and all the usual places, the warranty works as one would expect, not as you have described.