- 26 Posts. Joined 12/2011
- Location: Kansas City
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If I understand correctly ... you have a real HTPC computer that hosts drives and content that you play from WD-TV that's connected to same network. The new hub or drives aren't actually connected to WDTV.
I've never used a USB 3.0 hub like this. Usually, you install a USB 3.0 card in the computer. It provides 2 ports for two USB 3.0 drives. I've seen this:
I have their 2 port card ... also with NEC-Renesas chipset. I don't think a "hub" can magically handle the bandwidth. That 4 port card above requires extra controllers to handle 4 drive-ports.
I put all drives INSIDE the HTPC on real SATA ports or one on eSATA. Maybe a few USB drives outside machine for backups. But at some point you have to ask yourself why you don't have a NAS.
Good, then you should be good at PC troubleshooting.
First, make sure it's not a Windows Networking problem or some strange networking problem with SMP. If you connect flash drives to the hub instead, you eliminate the controller in the external drive itself.
I do tech support for a major PC manufacturer. I also have my own USB 3.0 gear. I can tell you that compatibility problems with USB 3.0 is common ... especially when you have a host controller and a client controller (in the end-point device). They are constantly releasing updates. Some problems might be due to power management or signal negotiations (be sure USB 3.0 cable is good quality and not too long).
I suggest you buy devices with upgradable firmware and drivers. I'm liking NEC Renesas on the host side. On the client side, WD and Seagate seem to work ... all with latest firmware and drivers. This one seems to work also... it has a Prolific PL-2773 Controller:
Also, due to bandwidth concerns, even if it did work ... running more than one or two USB 3.0 drives on a host controller port (as with the hub) eliminates the speed advantage of USB 3.0 ... so you might as well run them over USB 2.0.
I mentioned the NAS because it works. A Synology 2-bay is only $200 and you can connect externals to it.
Turn off HomeGroup.
Set WDTV-SMP to proper Windows WorkGroup. IIRC, there is an option to reset networking (passwords, shares, etc.).
Also, try a static or fixed IP if having problems with it staying on network or finding DHCP server for an IP address.