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HDHomerun Prime Owners Thread - Page 43

post #1261 of 1922
well... turning the transition sounds off made it so I got sound out of all my surround speakers. Thought I was in the clear. But then I went and looked at my receiver and it's on dolby pro logic IIx. So I'm not getting a multi channel signal to my receiver. I'm starting to go crazy. I updated my gpu driver. Did all of the shark 007 install. From what I can tell WMC should be able to handle Dolby digital on its own.

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post #1262 of 1922
I am wondering if my receivers "standby HDMI pass through" is causing problems. My "files needed to display video are not installed" error happens when we are powering things on. rolleyes.gif
post #1263 of 1922
Quote:
Originally Posted by nerdkill View Post

well... turning the transition sounds off made it so I got sound out of all my surround speakers. Thought I was in the clear. But then I went and looked at my receiver and it's on dolby pro logic IIx. So I'm not getting a multi channel signal to my receiver. I'm starting to go crazy. I updated my gpu driver. Did all of the shark 007 install. From what I can tell WMC should be able to handle Dolby digital on its own.

What video card are you using? Make sure that you have installed the HD Audio Drivers for you MoBo and video card.
post #1264 of 1922
Quote:
Originally Posted by Sammy2 View Post

What video card are you using? Make sure that you have installed the HD Audio Drivers for you MoBo and video card.

Wait... maybe I'm an idiot. When I just look at the display on my receiver it says dolby pro logic II. But when I hit the info button it says dolby d+ pro logic II movie. When I look at the info on the channel it says dolby digital plus. I'm wondering if even though it says pro logic II it's actually in multi channel and not just converting it?
post #1265 of 1922
no, it can't be working properly. I'm getting voices out of my front left and right speakers that should be coming out of the center only.

edit: I'm using a gigabyte 6670 gpu.
post #1266 of 1922
That's a Radeon card. I don't have one so I am not familiar with the CCC. Make sure you have the most recent version installed and taht the multi-channel audio is active in there.
post #1267 of 1922
thanks for all of your help. I was getting so frustrated I took my son out to lunch and while I was having a beer to calm my nerves I remembered that I had reset my receiver a couple of months ago when dealing with another issue with a google tv box. Anyways I re-ran the auto calibration, I got proper dolby decoding right after I did that. I'm thinking maybe it didn't know my speaker setup or something? Who knows, I'm just happy it's working. It's funny how one issue (the display issue I was complaining about earlier) can take you in an entire different direction you didn't even know you needed to go down. Fortunately I think I got a fair amount of kinks worked out so hopefully that will take care of the display issue.

On to another issue. I've been fighting scaling issues since I first set this up. I can't get the display to center on my tv. So when I over scale it to fit I have to over scale more than I want to, to fill the screen which means I lose a little bit of the picture. It's not so noticeable when watching live tv, but when I go to my desktop you can see icons are cut off and such. Has anyone ran into this?

Edit: Never mind on my last question. I had previously had my tv calibrated by geek squad (it was free). Anyways when I went out of their calibration mode it centered, the picture was too small, but the black bars on the tops and sides were all the same diameter, yay! I can work with that. I had to max out my scaling in CCC, but it fits. A frustrating day, but at least it was successful one.
Edited by nerdkill - 3/25/13 at 3:58pm
post #1268 of 1922
How have you selected your TV in WMC set up? You might try a different setting there.
post #1269 of 1922
Hey guys,

Got the HomeRun Prime set up and it's working awesome, after having to replace the first CableCard Verizon gave me.

The first weekend, I could have sworn I noticed it recording one show while I watched another, on one computer (my Living Room PC, WMC on Win7).

The past few nights, it's only been allowing me to only have one show active at a time. If I have a recording scheduled, and I'm watching a show, it doesn't allow me to continue watching when the recording starts.

What makes this worse is WMC is configured to change the channel and start 2 minutes before the show starts...causing me to miss the end of the show that I'm already watching, or miss out on recording the next show.

Does anyone have any idea what I can do to fix this?

I have:
- HDHomeRun Prime w/ Cable Card for Verizon FiOS
- 5 Windows 7 comptuers that have the software installed and tested to the HomeRun with WMC, but only one of them was active.
- An Xbox360 MCE that extends the living room computer and has been able to watch a different channel than the PC, but I haven't tried this recently.
- HDHomeRun is plugged directly into my network switch, which is plugged into my Cisco ASA. Everything is on the same Vlan/Subnet so nothing should be hitting the firewall.
- The living room computer (the one that is trying to record) is on the same switch via copper. Three of the computers are wired, 2 are wireless laptops.

At the time this has been happening, only one tuner was active...however, I have been able to watch TV on multiple computers using two or three tuners at a time.
post #1270 of 1922
Have you tried rebooting (unplugging and replugging in) the HDHomerun Prime?
post #1271 of 1922
Every day at 12:00 PM I lose the signal on any of the HDHR Prime tuners in use. Live TV freezes for a second, then I get the blue screen with the "No TV Signal" message. Any recordings in progress fail at that time too. The No TV Signal message doesn't go away on it's own. If I hit the stop button on the remote and tune the channel again each tuner starts working again until the next time it's in use at 12:00 PM. I thought it might have been the router renewing the lease so set up the prime with a static IP, but that didn't help. I have two other tuners (Ceton + Hauppauge) and neither of them have this problem so I don't think it has anything to do with my cable service or Media Center. Symbol Quality is normally 100%, no tuning adapters, firmware version 20130117. Any ideas?

Edit:
Problem solved. A program called PC Checkup (related to PC Doctor) that is part of the Dell Support Center was running in the background for some reason every day at noon. I verified that program was causing the "No TV Signal" problem by manually running the program. About 30 seconds after launching the program the "No TV Signal" error would come up. I uninstalled Dell Support Center and no longer get the "No TV Signal" problem at 12:00PM.
Edited by Ken.F - 4/12/13 at 2:38pm
post #1272 of 1922
My cable co (Cox) just started using SDV for a few channels in my area, so I picked up Moto 700 tuner adapter from them yesterday.

I noticed that I don't really watch any of the channels that are impacted, in fact none of the HD channels are impacted. Will the adapter noticeably impact performance, e.g. like slowing down channel tuning or reduce SNR, or is it pretty transparent? If it is transparent, I guess I'll go ahead and install it, otherwise I'm thinking I may as well defer installing it until it impacts something I actually want to watch.
post #1273 of 1922
A little. Tuning is a bit slower, and due to the split, your signal will be reduced. I would at least call and go thru the activation/authentication process so you won't have to worry about it in the future.
post #1274 of 1922
Quote:
Originally Posted by mdavej View Post

A little. Tuning is a bit slower, and due to the split, your signal will be reduced. I would at least call and go thru the activation/authentication process so you won't have to worry about it in the future.

Shoot, the tuning adapter must be activated? OK, I'll install over the weekend. Thanks!
post #1275 of 1922
Quote:
Originally Posted by Ken.F View Post

Every day at 12:00 PM I lose the signal on any of the HDHR Prime tuners in use. Live TV freezes for a second, then I get the blue screen with the "No TV Signal" message. Any recordings in progress fail at that time too. The No TV Signal message doesn't go away on it's own. If I hit the stop button on the remote and tune the channel again each tuner starts working again until the next time it's in use at 12:00 PM. I thought it might have been the router renewing the lease so set up the prime with a static IP, but that didn't help. I have two other tuners (Ceton + Hauppauge) and neither of them have this problem so I don't think it has anything to do with my cable service or Media Center. Symbol Quality is normally 100%, no tuning adapters, firmware version 20130117. Any ideas?

I've never heard of this issue before but I'm rarely watching TV every day around 12:00PM to notice it. Maybe post on SiliconDust's forum too?
post #1276 of 1922
Quote:
Originally Posted by andersa View Post

Shoot, the tuning adapter must be activated? OK, I'll install over the weekend. Thanks!
Yeah. Don't know if that's the right term. But they need to link it somehow with your cable card and device and send a hit so it will authorize and connect, kind of like authorizing a new cable modem. It's not just plug and play. I get a solid light on mine when it's working properly, blinking otherwise. Not sure about that model you have.
post #1277 of 1922
Quote:
Originally Posted by andersa View Post

Shoot, the tuning adapter must be activated? OK, I'll install over the weekend. Thanks!

I have Cox and just added a TA because there were some HD channels that would be impacted. I initially installed the TA as indicated in the directions and saw a considerable signal drop. By splitting the signal just prior to the TA returned the signal close to normal. I see no performance changes switching channels or anything else..
post #1278 of 1922
Quote:
Originally Posted by Sammy2 View Post

I've never heard of this issue before but I'm rarely watching TV every day around 12:00PM to notice it. Maybe post on SiliconDust's forum too?
I'll wait a bit to see if anyone here at AVS comes up with something. If not I'll register at the SD forum.
post #1279 of 1922
Up until this past w/e, one of my PCs using Win 7 Windows media center players was using my three tuner HDHomerun Prime with out a problem. Recently, it started seeing only one of the tuners. I have another exact same model PC that can see all three tuners. The only difference between the two is the one that sees the three is connected via ethernet to the network and the other is connected via wifi (excellent signal) and also has a Hauppauge 950Q. I tried rescanning the TV signal in WMC and it still only saw one HDHomerun Prime tuner ( as well as the Hauppauge 950Q) . I did a system restore back to 3/17/13, rescanned again and this time, it found two of the three tuners. The HDHomerun Prime GUI sees all three tuners so my guess is that it must be a WMC issue. Anyone else run across anything like this and have a solution?
post #1280 of 1922
Have you run the Network Tuner in WMC? (Or is that only available on an extender?)
post #1281 of 1922
You may need to do a manual tuner setup and.or connect by a wired network to get the tuners... It would not surprise me if WMC does something during the automatic setup that tries to actually tune each tuner and 3 streams over wireless is asking for trouble... I know in real life you would probably never do that and the purpose of having all 3 tuners available to the laptop is to fall back if another is in use so it may just take some setup trickery but my personal experience with WMC is that it sometimes wants a particular tuner for live tv, and if that computer isn't using it sometimes it does not understand to try another tuner (for recording, it will try every tuner until it finds one)... also make sure your laptop's network settings when at home is set to work or home and not public. Occasionally I have to reset that setting if I take my laptop to another network for awhile but usually it remembers my router as being "home" but not always.
post #1282 of 1922
Thanks, but found a similar post ( http://www.silicondust.com/forum2/viewtopic.php?t=13986&highlight=) that recommended un-checking the "background scan" in the HDHR setup program. That seems to have worked.
post #1283 of 1922
Lost two of the tuners again and I think you are on the right track regarding the wireless issue. Even though my wireless signal is excellent, I do have three logitech revues hooked up to the wireless network.. I rarely use the revues while recording, but I'm sure there are various updates being done in the background. Think I'll try my powerline network adapters to see if that works better. Failing that, I guess I can always move the HRHD upstairs to where the computer I mostly use to record sits.
Quote:
Originally Posted by signcarver View Post

You may need ...connect by a wired network to get the tuners... It would not surprise me if WMC does something during the automatic setup that tries to actually tune each tuner and 3 streams over wireless is asking for trouble... I know in real life you would probably never do that and the purpose of having all 3 tuners available to the laptop is to fall back if another is in use so it may just take some setup trickery but my personal experience with WMC is that it sometimes wants a particular tuner for live tv, and if that computer isn't using it sometimes it does not understand to try another tuner (for recording, it will try every tuner until it finds one)... also make sure your laptop's network settings when at home is set to work or home and not public. Occasionally I have to reset that setting if I take my laptop to another network for awhile but usually it remembers my router as being "home" but not always.
post #1284 of 1922
HDHR Prime does not work over wireless well enough to use IMO. I get horrible pixellation, even on my very fast 450 mbps setup.
post #1285 of 1922
post #1286 of 1922
Yep, I bravely installed the latest firmware on my HDHR Prime about 30 minutes ago. So far so good.
post #1287 of 1922
Quote:
Originally Posted by TornadoTJ View Post

HDHR Prime does not work over wireless well enough to use IMO. I get horrible pixellation, even on my very fast 450 mbps setup.

HDHR Prime doesn't really have anything to do with "working over wireless"

I have tapped into the prime's tuners via wireless with plenty of success. As always, wireless has lots of dependencies, doesn't work for everyone, doesn't work in all environments, and whatever other token statements need be made to prevent forum flaming . . .

I have an e4200v2, prime plugged into it, and a wet-610n less than 20m away (2 walls / kitchen separating) and have 0 problems sustaining live TV 1080i/DD

Within that same radius I've successfully tuned similar channels in WMC running on a su4100 W7 with its builtin n wireless. Also used Nexus 7, but that's not as fair of a comparison since it uses the network attached Server HTPC as it's live TV buffer
post #1288 of 1922
How do you update? If running windows, do you just uninstall the old SD windows software and then install the new one?
Quote:
Originally Posted by TornadoTJ View Post

Yep, I bravely installed the latest firmware on my HDHR Prime about 30 minutes ago. So far so good.
post #1289 of 1922
Quote:
Originally Posted by tahoejoe View Post

How do you update? If running windows, do you just uninstall the old SD windows software and then install the new one?

Just download and install over existing. Worked fine for me on 1/13 upgrade

Running the config from any compatible network machine will update Prime's firmware (can't undo this)
post #1290 of 1922
Quote:
Originally Posted by Dark_Slayer View Post

HDHR Prime doesn't really have anything to do with "working over wireless"
\

The Prime is EXTREMELY picky about the network being absolutely perfect. It is almost impossible to have a perfect network over wifi. My HTPC with 450mbps wireless NIC is 8 feet from my 450mbps Cisco AP, and it pixellates horribly. The whole bottom of the screen will have gray boxes/pixels around 50% of the time. It won't work with my integrated Intel 82549V (hope I got that model number right) NIC over wired gigabit, a known problem. There have also been lots of reports of it not working over managed switches.

So yes, you are right, not specifically over wifi, but I think there's enough evidence to support it not being ideal and a very low success rate over wifi or any problematic networks.
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