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HDHomerun Prime Owners Thread - Page 20

post #571 of 1922
Don't install the latest 0704beta1. As pointed out above, it didn't resolve the timeout issue but introduced a new issue (actually it was introduced in last beta) that the Prime will priodically froze and require you to power cycle the Prime almost daily.

Gear mentioned in this thread:

post #572 of 1922
SiliconDust HDHomeRun Prime 3-Tuner Network TV Tuner = $129.99 + $5 shipping

http://sellout.woot.com/offers/silicondust-hdhomerun-prime-tuner-3

Or Fry's Electronics Pick-up Only Limit 1 = $119.99
http://www.frys.com/product/6831116
post #573 of 1922
Quote:
Originally Posted by Foxbat121 View Post

Don't install the latest 0704beta1. As pointed out above, it didn't resolve the timeout issue but introduced a new issue (actually it was introduced in last beta) that the Prime will priodically froze and require you to power cycle the Prime almost daily.

I thought it was the May beta f/w that was giving you fits. Have you instaled the July beta now?
post #574 of 1922
Quote:
Originally Posted by Bryan_CoxPHX View Post

Cisco or Moto TA?
My Cisco TA did that when it was running firmware F.1402, but since the update to F.1601, only once,.

Quote:
Originally Posted by Sammy2 View Post

It is a Cisco (1520 I think). Is the f/w version shown in the HDHR web interface? How do I get Charter to flash it?
Quote:
Originally Posted by Sammy2 View Post

FLASH: STA1.0.0_1520_LR_F.1501
Quote:
Originally Posted by Foxbat121 View Post

It's a known issue and sd is reportly working on a fix. You have to go into one of the sub menu of ta to check the firmware version. No, you can't ask for update the firmware. You have to wait for them to push it out..

I requested a f/w update for the TA just over a week ago. Yesterday I got an email from Charter saying they were going to push it in the afternoon. Last night I checked and sure enough I'm on f/w 1601 on my Cisco 1520 TA.
Edited by Sammy2 - 7/10/12 at 7:49am
post #575 of 1922
Quote:
Originally Posted by Sammy2 View Post

I thought it was the May beta f/w that was giving you fits. Have you instaled the July beta now?

As I pointed out the issue first appeared in May beta but not fixed in July beta. I skipped May beta but decided to try July to see if there is any chance they fixed the TA issue.
post #576 of 1922
I haven't had to reset my Prime in two weeks since Charter finally fixed their week signal and everything's been going strong. I had to reset the TA once due to the tuners not available issue while recording on two tuners and trying to change channels on the third tuner. I really didn't need to do that either as I really didn't need to change the channel just then. Right now it does seem to allow for a channel change after a short wait even if two tuners are recording. I am on the April f/w right now. We'll see how the Cisco 1601 f/w does now that I got Charter to push it for me.
post #577 of 1922
Having issues with WMC on my personal computer. Been running my HDHomerun Prime on my home network (3 desktops, 1 laptop, a HTPC, and a WHS) for about 6 months, with Comcast as my provider. All except the home server are running Win 7 32bit. All have been using the Prime with WMC with few problems; just the occasional "no tuner available" glitch that requires a re-start of WMC. About a month ago, I upgraded my personal system with a new motherboard, RAM, & CPU, but kept everything else, including the HD without re-installing Windows. Everything ran fine, except now whenever I go to a channel beyond basic channels, such as FoodHD, I get a "Display driver error. The video playback device does not support playback of protected content." error message. If I switch screen sizes, like full screen to windowed, the show's back on and all is good. I can even change channels, as long as I stay with the premium channels. If I go to a basic channel, such as NBC, it plays ok, but the error pops back up if I try to switch back to a premium channel. Resize again and all is good. Does not effect recording shows and only this computer is affected. To top it off, recently, the pause, FF, Rew, and stop buttons will occasionally stop working. Will have to close WMC to get it to stop.

All are relatively minor annoyances, but do add up to 'frustrating' level. Still using the same ATI video card, but tried installing latest drivers, to no avail. Is it possible to reinstall WMC without a complete Windows clean install? There's no onboard video, so it shouldn't be sensing two video sources to activate the protected content measures.

Any suggestions to get this back to normal?
post #578 of 1922
A couple of things to check..

Verify that you have your display set to "full screen" rather than "auto." BTW, what video card (if any) are you using?

Second, and I think this is most likely the issue, you may need to reset PlayReady. The Windows DRM considers a new MoBo as a putting the HDD in a new computer and violating Copy Protection as the premium channels are most likely flagged CopyOnce. After doing this you will not be able to access all previous CopyProtected recordings but I'm willing to bet that you can't now anyhow.

Third, you may need to reset WMC.

If all else fails a repair or re-installation of Windows may be in order. By booting to the Windows disc (set your Bios To boot to CD or USB if you have Windows installation on there). When booting from the installation disc you hae the option to do a repair or full installation.

BTW, there's instructions for the second and third suggestions above on SiliconDust's forums.

Hope this helps. Report back how it goes.
post #579 of 1922
Place WMC in a window mode and rerun the Digital Cable Advisor and save the results.
post #580 of 1922
Yeah, that too. Re-run DCA. Probably the first thing to try.
post #581 of 1922
Quote:
Originally Posted by bodine465 View Post

Having issues with WMC on my personal computer. Been running my HDHomerun Prime on my home network (3 desktops, 1 laptop, a HTPC, and a WHS) for about 6 months, with Comcast as my provider. All except the home server are running Win 7 32bit. All have been using the Prime with WMC with few problems; just the occasional "no tuner available" glitch that requires a re-start of WMC. About a month ago, I upgraded my personal system with a new motherboard, RAM, & CPU, but kept everything else, including the HD without re-installing Windows. Everything ran fine, except now whenever I go to a channel beyond basic channels, such as FoodHD, I get a "Display driver error. The video playback device does not support playback of protected content." error message. If I switch screen sizes, like full screen to windowed, the show's back on and all is good. I can even change channels, as long as I stay with the premium channels. If I go to a basic channel, such as NBC, it plays ok, but the error pops back up if I try to switch back to a premium channel. Resize again and all is good. Does not effect recording shows and only this computer is affected. To top it off, recently, the pause, FF, Rew, and stop buttons will occasionally stop working. Will have to close WMC to get it to stop.
All are relatively minor annoyances, but do add up to 'frustrating' level. Still using the same ATI video card, but tried installing latest drivers, to no avail. Is it possible to reinstall WMC without a complete Windows clean install? There's no onboard video, so it shouldn't be sensing two video sources to activate the protected content measures.
Any suggestions to get this back to normal?

Changing hardware, especially cpu/motherboard will cause you to lose your DRM. I'm a bit surprised windows isn't complaining about the HW changes just when booting. The best fix would be to re-install Windows, but you can just try resetting your DRM as described here:

http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-do-you-manually-reset-the-drm-media-rights/dbe7f17f-ece0-4067-a9cf-36c015d7ab1f
post #582 of 1922
I was posting from my phone earlier. Here's some information from SiliconDust's forum:

Shortcut to Completely Reset Media Center

Sometimes, especially when lots of problems show up, it is easier to reset Media Center and start over to make sure everything is working in concert together. To do a Media Center reset, perform the following:


1. Please close WMC and open Task Scheduler (Start > All Programs > Accessories > System Tools > Task Scheduler
2. Expand Task Scheduler Library, the Microsoft, and click on Media Center
3. Right click on MediaCenterRecoveryTask and choose Run. You will not get any indication of anything happening.
4. Open WMC. It will tell you that a serious error occurred, and take you to the initial setup screen
5. Go through the TV setup wizard to set up your tuners, channel lineup, etc.


WARNING!
Running the MediaCenterRecoveryTask will set Media Center back to its default state. YOU WILL LOOSE ALL RECORDING TIMES, GUIDES, ETC. that you have set up.


Shortcut to Reset PlayReady Only

If you need to reset PlayReady, you can do the below to speed up the process (no uninstall of the PlayReady software). This just resets the data to the default state (read: empty).


1. Close Media Center
2. Open CMD prompt as Admin (click on the start manu, type cmd, right click on the exe and select "Start as admin"
3. Type “net stop ehrecvr”
4. Type “cd %programdata%\Microsoft\PlayReady”
5. Type “del *.hds”
6. Type “rmdir /s Cache”
7. Type “cd %programdata%\Microsoft\ehome”
8. Type “del *.hds”
9. Type “rmdir /s Cache”
10. Type “net start ehrecvr”
11. Launch Media Center
12. Go to Tasks->Settings->TV->Update PlayReady


NOTE:
I have done the above several times. I would not use a batch file unless you place the proper sleep/waits in the code as the services need time to stop and that can vary. I ended up just executing the commands one at a time by placing a PAUSE in the batch file after each command so I could ensure they executed completely before moving on.


Digital Cable Advisor (DCA) Override

NOTE:
If you are having trouble finding the Digital Cable Advisor in Windows Media Center, please see pec's post titled "I see no DigitalCableAdvisor in my WindowsMediaCenter Extras"...

http://www.silicondust.com/forum/viewtopic.php?t=12106

For hardware (systems) that cannot pass DCA for one reason or another, you can force the system to pass the DCA test. Please note that this does not mean you do not need the DCA software on your system because you do. This only forces the system to pass DCA. Systems that do not normally pass DCA and are forced sometimes can have playback performance problems (i.e.: not enough horsepower!).

[Moderator edit: MissingRemote has requested that this not be posted on here. The override can be downloaded from their site at http://www.missingremote.com/guide/override-digital-cable-advisor-windows-media-center-7 ]

Fair enough
post #583 of 1922
Quote:
Originally Posted by smaybee View Post

Changing hardware, especially cpu/motherboard will cause you to lose your DRM. I'm a bit surprised windows isn't complaining about the HW changes just when booting. The best fix would be to re-install Windows, but you can just try resetting your DRM as described here:
http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-do-you-manually-reset-the-drm-media-rights/dbe7f17f-ece0-4067-a9cf-36c015d7ab1f

Resetting the DRM did the trick, as far as the display driver error. The buttons still are non-functioning intermittently, but I'll work on it again later. I did try Sammy2's suggestion of resetting Media Center, but problem's still there. One odd thing while doing that is the Playready wouldn't complete the install during the Media Center setup. Works anyways, so not too concerned (yet). Thanks for all the input!
post #584 of 1922
Not to high jack the OP, but since the topic has taken this turn, I'm wondering how this idea I had will work out for me. I got a spare 64G SSD, installed it in the case and mirrored the c drive. It's just hanging out in there installed in a spare slot if the boot drive fails. Will I be able to just plug the SATA and power into the spare and start watching tv again? FYI: the drives are both 64G, just not the same manufacturer.
post #585 of 1922
Really hasn't taken a turn. All this discussion is relative to using a CableCARD tuner, specifically the Prime.

The change in hdd will let you play LiveTV but may break DRM which an effect what previous recordings you can watch.
post #586 of 1922
Thanks. So my plan is good; I just need to reset DRM and I'm back in business with previously recorded content?
post #587 of 1922
Quote:
Originally Posted by scopeyus View Post

Thanks. So my plan is good; I just need to reset DRM and I'm back in business with previously recorded content?

Reset DRM won't let you play previously recorded content. That's gone forever if they are copy-protected.
post #588 of 1922
Swapping just the drive will not break DRM. I've upgrades my HTPC from 240GB Vertex 3 to 512GB Samsung 830. I used Norton Ghost shadow copy to clone the drive plus MBR. It was a quick swap since I copied over Thunderbolt between two SATA III SSDs. In addition, I've changed RAM quantity and speed several times without DRM issues as well. Changing the motherboard would definitely cause DRM to fail. You also have a high likelyhood with changing the GPU. Also, multiple part changes at once or over short period of time my trigger DRM.
post #589 of 1922
Quote:
Originally Posted by shortcut3d View Post

Swapping just the drive will not break DRM. I've upgrades my HTPC from 240GB Vertex 3 to 512GB Samsung 830. I used Norton Ghost shadow copy to clone the drive plus MBR. It was a quick swap since I copied over Thunderbolt between two SATA III SSDs. In addition, I've changed RAM quantity and speed several times without DRM issues as well. Changing the motherboard would definitely cause DRM to fail. You also have a high likelyhood with changing the GPU. Also, multiple part changes at once or over short period of time my trigger DRM.

YESSS! That is what I want to hear. Ordinarily with an office pc you just reload the OS, office suite and a few programs. The htpc has so much more going on with the media center, codec packs, cc tuner, media browser, mcm, channel logos, remote potato, etc that makes it a pita to rebuild. Hang in there mobo and cpu!
post #590 of 1922
Has anyone set the HD homerun Prime up in a windows 7 virtualbox VM to serve tv to extenders? I did a search but didn't come up with much.
post #591 of 1922
It's a network tuner, and it can be used to farm out individual tuners to different real HTPCs... so I don't see any reason it wouldn't work on a networked VM. I do know the regular HD Homerun (OTA/ATSC only) version works fine as a tuner for a VM.

The only issue you might run into is if you have channels that aren't copy-freely... they won't be able to be played on other HTPCs... but they would work on extenders.
post #592 of 1922
Two days ago I started getting recorded show deletion notices on most of the show thumbnails saying that the recording would be deleted on August 31. The warning appears as a small yellow triangle with an exclamation in it on the thumbnail. I' have plenty of hard drive space and have set the recording preferences to never delete. I've also rebooted to see if that would make it reset the warning but no good. Anyone else seeing that?

Guy
post #593 of 1922
Is this in your RecordedTV menu?

I was just looking at mine last night and didn't see this. I'll look again tonight.
post #594 of 1922
Quote:
Originally Posted by GuyLR View Post

Two days ago I started getting recorded show deletion notices on most of the show thumbnails saying that the recording would be deleted on August 31. The warning appears as a small yellow triangle with an exclamation in it on the thumbnail. I' have plenty of hard drive space and have set the recording preferences to never delete. I've also rebooted to see if that would make it reset the warning but no good. Anyone else seeing that?
Guy

Typically it shows up for me for those recordings in a series that a new recording that records within 24 hours will override the old recordings. Never occurs to one off recordings.
post #595 of 1922
Thread Starter 
Quote:
Originally Posted by Foxbat121 View Post

Quote:
Originally Posted by GuyLR View Post

Two days ago I started getting recorded show deletion notices on most of the show thumbnails saying that the recording would be deleted on August 31. The warning appears as a small yellow triangle with an exclamation in it on the thumbnail. I' have plenty of hard drive space and have set the recording preferences to never delete. I've also rebooted to see if that would make it reset the warning but no good. Anyone else seeing that?
Guy

Typically it shows up for me for those recordings in a series that a new recording that records within 24 hours will override the old recordings. Never occurs to one off recordings.
Must be a setting thing I've never seen it.

Also the specific shows setting not just the global and make sure it's never delete.
post #596 of 1922
You may also want to check to make sure the shows aren't set to "Keep only 5 episodes" or similar. You must have limited them somehow if it's warning about deleting - I have all my shows set to keep all episodes and keep until I delete and have never seen the warning you're talking about.
post #597 of 1922
New to this and I am learning. I bought an HDHomeRun Prime got it installed and the cable card activated. The problem that I am running into is that I am only able to get half of my channels. In my research I found that I am only getting Cox's starter package for channels. I am missing the Advance package portion. Those channels show up as subscription required. I had Cox techs come out and they do not know what is causing this. I have gone through 5 cable cards.

I have set up the tuner to run under Digital Cable and CableCard. On the Digital Cable selection I get only half of my channels (Starter Package) which works fine. Under the CableCard Selection I see all of my channels (both Starter and Advance Packages) but when I view them in the HDViewer there is no sound and the advance channels show up with a black screen and a message states that a subscription is required. I have verified with Cox that everything is setup on their end correctly and that I should be getting all channels. Is there something that I am missing?
post #598 of 1922
Encrypted channels (which are other half of your channels that you can't see) can only be viewed inside Windows Media Center 7. I have no idea what your HDViewer is. And to get audio from QuickTV, you will have to install an AC3 codec to decode the AC3 audio.
post #599 of 1922
Are you using WMC or QuickTV for playback? If you are using WMC it would seem to me that your CableCARD is not properly staged. Also, you did not mention whether you have a Tuning Adapter which may be part of the problem too.
post #600 of 1922
If you are still missing channels, Cox has not properly activated your card and/or tuning adapter. It can take many, many tries to get this right. The people on the phone typically only know how to activate a cable card for a Tivo. They don't ask for all the info required to make it work with a HomeRun. So they may swear all is fine on their end, but that missing data will keep it from working on your end. Keep going up the ladder until it works, even if they insist on a truck roll. You may need to get SiliconDust support involved as well.
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