Originally Posted by Dark_Slayer
The original STB is still there? Try unscrewing the coax from the Prime and connecting it to the STB. Does it work?
I don't know very much about coax signal tuning, but I know that I couldn't simply move my modem to every outlet in the apartment because either the signal levels or the signal-to-noise ratio wouldn't be within the appropriate boundaries for the Surfboard to work. Same should apply to any cable tv tuner. I'd think a quick test with the set top box should verify that the cable run you are trying to use with the Prime is tuned appropriately.I've worked with coax for years so I'm confident on my layout.
Famous last words, I know.http://www.silicondust.com/forum2/viewtopic.php?t=10225
There should be 2 lights that stay solid green all the time. The first indicates your ethernet connection is good, and the other is cablecard. If the second is flashing it means the cablecard is "Present not ready." This is an activation/authentication/etc problem. Being green means the cablecard is present. I think it can also be amber or red
Really sounds more and more like the activation, but just double check all your bases before any CSR tries to catch you off guard
I just used my 2nd CableCard in the 1st Prime I've using.
Called the 2298 number and got it "paired".
I was watching my status in Prime config and it still, as has been the case this whole adventure:
Card Authentication success
Card OOB Lock none
Card Activation none
Tuner 0 Channel none
Tuner 1 Channel none
Tuner 2 Channel none
So I tell the CSR I don't see any changes at my end.
She says to wait 45-60 minutes and it should be there.
End of call.
Under the HRun Config GUI OOB tab I show :
A Physical Address
Signal Strength % varies but hovers around 84%
Signal Quality % usually is 0% but will randomly/rarely have an amount.
Under HRun setup it still sees the 3 tuners and I'm not seeing the UPnP error.
On the CableCard tab I click SCAN and I get error:
"Device not reporting list of channels."
19700101-00:00:00 System: reset reason = power on
19700101-00:00:01 CableCARD: M-CARD inserted
19700101-00:00:03 System: network link 1000f
19700101-00:00:03 System: ip address obtained: 192.168.0.103 / 255.255.255.0
19700101-00:00:05 CableCARD: Motorola card (0000:0331)
19700101-00:00:05 CableCARD: authentication status: authentication in progress
19700101-00:00:06 CableCARD: authentication status: authentication success, activation needed
19700101-00:00:32 CableCARD: M-CARD removed
19700101-00:00:45 CableCARD: M-CARD inserted
19700101-00:00:49 CableCARD: Motorola card (0000:0625)
19700101-00:00:49 CableCARD: authentication status: authentication in progress
19700101-00:00:57 CableCARD: CableCARD: card id changed from 2cc867c to 32fd95
19700101-00:01:01 CableCARD: authentication status: authentication success, activation needed