The Official Acer H9500BD Thread - Page 67

i've almost given up on the acer glasses, about to by the optoma ones. i called acer yesterday and they wouldn't even talk about how to order without a serial number. BOO!!

Due to my burn-in program, I now have 50+ hours on the projector (over a period of 3 days) with no problems whatsoever (and even some improvements as described earlier). If the bulb lasts for 2000 hours on average, I've used up about 2.5% of it's life. If you figure a bulb cost of $240.00, this has cost me about $6 (including the time I've actually watched movies). IMO, this is a small price to pay for a little more peace of mind.

In retrospect (which isn't really fair), I would have just paid the $6 to get a unit that had this sort of additional testing.

One other thing, I moved my projector back from about 13' 8" to about 14' 8" from the screen. I can see no difference in brightness (it could be so slight that I just don't notice it), but I "think" I get a slightly better picture quality (could be due to my imagination or backing off on the zoom). I was surprised at how much I had to adjust the zoom for such a small amount of distance change (about 7%) from the screen. It was basically on full zoom before and I certainly had to back off more than 7% of the range of the zoom. This leads me to believe that the zoom function is non-linear.

The above is a, typically, long winded way of me saying something....I think it's a good idea to have your projector at about 15' from the screen if you have the room. I don't know if there are any specs or engineering docs which confirm or debunk this, but my personal experience says it's so.

Maybe you should add saying 15' for such __" size screen. Different screen sizes will change the desired projector distance. If one want's the most lumens they will set it up like you had earlier full zoom projector as close as possible. If one backs it up the lumens that make it to the screen will be less by very small to larger amounts. This could be desired if the projector is too bright.

When connected via VGA in the settings does it list Noise Reduction at 2 no way of changing it? I know connected by HDMI it is default set to 2 and not changeable. I am thinking the noise reduction may be adding that light shade to the letter's in windows. Just a thought.

And again I run and navigate through Windows 7 just fine from seated position. Movies look fantastic once calibrated some by eye and test screens. If I had a blue filter and color meter along with the HTPC I think it could be calibrated to D65K. As for gaming off the HTPC I can not comment. But the lag induced with 3D movies off the HTPC coincide with 3D gaming and movies from the PS3 which by lip sync adjustment is not 300ms but per reciever is 3fps which per wiki would be around 90ms. 24fps video each fps equalling roughly 30ms. Which with the method used to test lag via laptop and projector running a clock and photo the lag of laptop is not known or added so 90ms sounds about right for actual 3D input lag. Just to be clear the 30ms and 100ms tests from HD33/3300 and the Epson 3010 are from laptop tests so actual input lag of the HD33 will be similar to the H9500bd and the 3010 will be higher yet of the claimed 100ms.

i need to remount my projector, even at 13 ft it still has issues hitting 120" diag.

Right....120" screen. Said that so many times, I forget.....

At almost 14' I had the same problem with my last projector (but not the one before it.... ). When I moved it back to a little under 15', it looked really nice.....

I contacted Acer again today about this very issue. I already had a case # (needed a serial number to establish one). I was told that they had no ETA on the glasses from their supplier. I asked them if they could call their supplier since the aforementioned supplier essentially works for them. Further, I asserted, it seemed ridiculous that Acer didn't have Acer glasses for their projector. And, yet further, I told them I couldn't understand how they could continue to ship units with glasses when they didn't have any (I sorta know the answer to this one....).

Basically, I got kicked up a notch from Tier 2 support and expect a phone call from customer blah blah blah in the next couple of days. I'll fill you in as soon as I know more. You never know; we might find an angle.

As someone who has worked in Operations for years, I've worked in, and know how to work, customer service.

I'll get an answer; it just might not the answer we want.

My PJ looks frelling awesome......

Well after months of bouncing around between the Epson 3010, Optoma HD33 and Acer BD9500 forums I finally pulled the trigger on the 9500 and an OPPO BDP-93 player. My Epson TW100 finally bit the dust so I can't wait to see the 9500. I have a 9 year old 92" Stewart Firehawk 1.3 gain screen that I picked specifically to help the old Epson with better blacks. Unfortunately due to my home theater being a converted walk in attic over an attached garage I am limited to the 92" due to a larger screen having to be too low due to the cathedral ceiling. I would imagine I will be blown away with the improvement in picture quality between the ancient 720P LCD and the 1080P DLP. I will be using it strictly for BD and Direct Tv so no gaming. I hope I didn't make a mistake by buying 25Ft flat HDMI cables as I figured they would be easier fishing them through the 2" PVC electical conduit in the ceiling. I ordered them from MYCablemart and they are Highspeed. Has anyone tried these with this projector. I imagine I will connect them just laying on the floor with the projector on a table temporarily before fishing them through the conduit(also have composite, component and DVI cables in the conduit at this time) and before mounting the projector on the ceiling. I imagine I will be able to use ECO mode 100% of the time due to having a small high gain screen and the projector only 11ft from the screen. Are there any recommendations to settings that I should know about. I recall someone posting setting early in the thread I believe. Thanks everyone for helping me make the decision to go with the Acer. I just wish they would get on their supplier about getting some 3d glasses in the pipeline.

As long as the cable is a high speed cable, you shouldn't have any problems with transmission. I would definitely put it in ECO mode as long as you can control ambient light. Given the size of the screen and the distance, you probably will be able to have some lighting in the room without compromising the brightness of the picture. I've found that I can have my lights on a dimmer and still have a vibrant picture with a 120", 1.0/1?? screen from 15' so you shouldn't have any problems. I'd mount it as far away from the screen as possible. Given the parameters you've put forward, your projector is going to be "bright".

You should also mount the middle of the lens about 3" above the top of the viewable area and as dead center as possible to the middle of the screen if you go with a ceiling mount. Look over Coderguy's posts and you will see a calculator which will help.

I have been getting calls from their customer support agent. They keep telling me that the eta is the 23rd of the month. When it gets close to the 23rd they push it out a month. I may call her again since we are getting close to see if it switches to 4/23.

My take is that the support organization could care less if glasses are available for projectors. We need an in with marketing or sales to make these glasses become available.

I ordered the optoma 101s. They image quality is equal to the Acer glasses but they are very big and heavy. They also look like they take 2 batteries and require a screwdriver to replace them. They also dont fold. I really don't like them all that much but unfortunately there are not many options right now. Hopefully the Acer's will become available in the next few months.

Yes there are no windows and lights are on a dimmer. No reflections as the ceiling is painted with dark flat paint and the walls are covered in fire resistant(code) dark cloth. Thanks for the info InCali.

Yipes , just used the Projector Central calculator. With my parameters in Eco Mode the 9500 will put out 35Fl of brightness. My old Epson was 16Fl with the same parameters. Maybe I can get the big Optoma glasses and put sunglasses on underneath them. Looks like the lights will stay on. 3D should be nice and bright though.

That's good info. I should get a call sometime soon. I was told it would take 1-2 days depending on how busy customer blah blah blah was. I suppose we could always buy those black Acer glasses someone posted earlier in this thread, but every time I think about paying $130 for a single pair of glasses, I get this empty feeling in my stomach (and wallet).

Hello everyone. I currently do not have cable and would like to be able to watch the over the air hd tv channels. There is the Samsung DTB-H260F I've seen on ebay for about 130, just wondering if there is any other options or suggestions. I could also get an elegato hybrid for my mac mini, also about 100 bucks, was hoping there was an easier cheaper way since I'll be watching all of about 8 channels.

Thanks.

i use this and it works pretty well

http://www.tigerdirect.com/applicati...7BBTkwCjCECjCE

it also does clear QAM so im able to project live TV to the acer.

I got a call from customer blah blah blah today and got, essentially, the same info you did...the ETA for the glasses is 3/23. I told them I knew someone who had been told that the magic date was a month earlier only to be disappointed. She was aware of the delay and "hoped" (where is the falling on the floor laughing icon??) this wouldn't happen again. I got her direct line and was told I could call anytime. I get the impression she really will call me back (hopefully not to tell me 4/23) and let me know what's up.

She said she would touch base with other divisions within Acer to see if it would be possible to break some glasses loose.

In any case, we'll know shortly.....I guess if I could sell glasses for $130 in UK/Europe, I wouldn't want to sell them for $70-80 somewhere else.....

Just wish I could get the cool black ones....I wonder who came up with the idea of white framed glasses....Bozo the engineer???

Call her back around the 20th to see if they have shipped. I tried to call my contact and she is out of the office from 3/14-3/21 so I will have to wait until then to call her. Hard telling what will happen for me because I really went off on her the last time we talked. In the end it didn't really matter, she wouldn't escalate the issue any further and it didn't get me my glasses. That is where my opinion that support could care less about the glasses problem from.

Now I REALLY need to know where the falling on the floor laughing icon is.... for future reference, giving service reps the nuke treatment generally doesn't get you much more than a few choice names after they hang up.

I think the rep I spoke with would have met me for a drink after work if we were in the same time zone . Probably won't get me my glasses though.....I'll call next Tuesday and we'll see how things fall.

Keep up the charm and I'm sure you'll get your glasses.....next year

Well things have really quieted down for all 3D Projectors, not just in the sub 3K thread either. I am now well over 100 hours on my 9500 now and it is still working as well as the day I got it, a subjective statement. Perhaps folks are waiting for the new stuff, who knows?

I am going to be watching some 007 BD here soon on the PJ. It does not get much better than that. BTW, I watched Wes Craven's "My Soul to Take" last night on 3D free from my HBO Cable account. Not much to write home about there. It is a conversion and to be quite honest, while the 9500 did a good job displaying it, it is IMO not worth viewing in 3D. Just watch it 2D if you are interested. Have to admit I am pleased it was even available as I have been 3D capable for over a year now and content has lacked badly.

Now if we can get off of the music choice 80s festival we are having here on the surround, we may be able to get to the Bond film lol. 80s was one of the best eras if you ask me. Don't get me wrong, I like all era music, even from before I was born but as a whole the 80s rule.

Back to the 9500, I am going to play with the HDMI PC desktop blurring one more time tomorrow. I have a table set up to mount the PC and try all the settings one more time. Then I will be calling Acer about it because I have about tried everything. I also finally registered my 9500 with Acer today so rest assured they will hear everything I have to say about the unit. Lucky for me I could care less about PC blurring because I have a monitor for that. I also do not care about gaming because I do not do that. That does not mean I will not be telling them about it. I just do not value that as much as others. For now, my 9500 displays an awesome 1080P picture for video whether from PC or BD, not so good from cable which maxxes out at 1080i but the AVR does a very good job with that.

For those who have not been following this thread all along, I am primarily concerned with 1 to 1 pixel mapping and when it does and does not happen, and why. There is nothing wrong with the 9500's HD video picture but there is some kind of smoothing or whatever going on. I want to know WTH it is. Therefore I will move my PC once again and try everything I know, failing success I will call and Acer can explain to me what I need to do and then I can tell them they are full of it for desktop viewing. Yes I am going to pull the AVR out of the loop for PC viewing. Direct connection. I am particularly interested in the DVI extended wide timing which promises full 1080P capability.

OK, parting note, woe are all of us 9500 owners what with the desktop blurring which my Samsung DLP TV does too. Play any HD video on the PC and woes are gone. Somebody just needs to tell us what is going on here. That is all. The 9500 displays a very good picture for HD video no matter the source. Smoothing? Who knows?

As far as music goes, I've always been an easy listening 70's kind of guy (Sex Pistols, Ramones, The Clash, etc.). I was working a long day with some scene techs last week and noticed that the sound of choice was Led Zeppelin (99% of these folks weren't even born when they were doing their thing).

I've been watching a lot of 3D movies and may catch you on the 100 hours soon (though the first 50 was mostly stress testing). The PQ is great. I'm sure the next generation will be better, but I am more than happy with the PJ. For $1500 out the door, it was a steal.

I totally agree with regard to the difference between 3D cable and 3D blu ray. I can literally be 8 feet from the screen when playing blu ray with no discernible resolution issues (could be my eyes). Cable....not as good, but from 12-13 feet, it's an excellent picture.

I've looked around at some of the JVC 4K projectors as well as some of the 4K upscaling players and I think we'll be seeing true 4K content in the not so distant future. The thing is, I just don't know if I'll be able to see the difference. Someone is going to have a passive, dual projector set up with one of these 4K projectors soon and I'd like to get invited over for dinner....

4K will come to flat LCD panels long before it occurs with DLP technology. In fact the commercial movie theaters are just beginning to install 4K DLP projectors. (That being said there is Red 4K projection technology at a hyped $10k.) Sony 4K LCos is $25k!

Acer lost out to Optoma HD33 at the $1500 category at Projector Central. Tom Frost also prefers it.
http://www.projectorcentral.com/proj...s&entry_id=506 Note the new $5K Sharp DLP projector is also substandard!

Advice for the future: when you purchase a front projector never assume any problems will be corrected. What you bought is what you get. At the very least you will need to ship it back to the factory for an upgrade which can take three-four weeks. Some unlucky consumers have repeated this ordeal 3 times. File under ridiculous but true.

Collateral Damage
----------------
In their next generation generation of projectors Acer wants to reduce bulb power consumption by 70% when there is no signal (a htpc with sleep mode).
http://www.avsforum.com/avs-vb/showt...3#post21793303

JVC has some 4K projectors out which were released last year (not true 4K, but very close to the same pixel count. 2 of the models were for under 10K. There is also a 4K upscale player (either announced or soon to be...don't remember); again, not true 4K. I don't really care as much about, DLP, LCD, LCOS, etc. technology as long as it gives me the picture I want. There is also a new high density media format which will support these resolutions for movie length material. Not sure if all of this is ready, but it's definitely in the pipeline.

I'm not also overly concerned about what projector central or any one group says in their reviews (remember the first Acer review....). To me, it's sort of like "What tastes better on celery, peanut butter or cream cheese?" I did my homework and am more than satisfied (even surprised....and I had high expectations) with the Acer.

I "sort" of agree with you regarding "What you bought is what you get." I'm pretty sure that the Acer projectors which are being shipped have a higher problem rate than what the consumer might normally expect. I say this because the first two I got had some sort of problem with them; they weren't insurmountable problems, but the projectors weren't quite right. I saw this as a downside for getting a lower priced projector with a highly rated picture. As a result, I am also doing some extensive stress testing (burn in) on my current unit which will, in all likelihood, result in projector problems, if they exist, becoming apparent sooner rather than later. So far, everything is fine; and I've REALLY put it through it's paces.

I've been around the electronics industry for a very long time and reliability issues of this sort don't bother me nearly as much as quality of use issues because I'm sure there are reliable units out there. The trick is to get one. The Acer, in my estimation, has very few of the latter type problems (quality of use).

I'm solely interested in cable/blu-ray picture quality and the Acer delivers. When I had some functional problems, I went through the ropes of calling Acer for a case # and TigerDirect for a replacement. I was even happy the first one did have a problem, because it ended saving me $200 when Tiger temporarily dropped the price to $1499 (no return shipping associated costs of any kind).

It's true that it's a bit of a hassle to temporarily fork out another $1500 (which gets refunded within a couple of weeks), but I decided early on that I'd rather do that than spend $3000 dollars on a Panasonic 7000 or Epson 5010. All of them seem to be, from what I've read, in the same ballpark as far as picture quality goes (How do you like your celery?).

So, I understand what works for me might not work for others. I don't mind going through some early gyrations for long term satisfaction. Will this work out for me? The jury's still out, but I feel pretty confident at this point in time.

Some people clearly prefer the Optoma, Panasonic, Epson, or Acer. I can't comment on that because I haven't tested them all. I have seen the Acer in action and think it's sort of like a spicy, Bloody Mary with lots of garlic stuffed olives, which, by the way, is how I like my celery.....

One other thing with regard to the Optoma vs Acer. The vertical/horizontal shift feature of the Acer was also an issue for me. I have a vaulted ceiling with beams running between the screen and the projector. If I had the impression that the Optoma had a noticeably better picture than the Acer, I would have built a rig between beams. My impression was otherwise and that was an issue when I selected the Acer. For my specific purposes, the Acer seemed to get slightly better reviews than the Optoma. I looked at the PC review on both the Optoma and Acer and they seemed quite similar to me. That they gave the Optoma the edge wouldn't have swayed my opinion unless that opinion was shared across the board.

Had I bought the Optoma, I'm sure I would have been happy with it. As it is, I'm happy with the Acer and I didn't have to spend several hours designing/building something which would accommodate the Optoma's lack of a shift function.

This is very good advice. By now we know what is going on with the Acer and it will not prevent me from telling Acer about it. Unfortunately life will and I did not get around to testing the blurring issues further so next week.

So let's do the math here. Optoma HD33 menu lockup freeze issues. BenQ W7k not so good with blacks and also some blurring. Mitsu 3D unit err uhm, never mind. So if PC prefers the HD33 good for them. It was not going to work out easily in my application and the 9500 I have is doing fine for my purposes. There are issues with just about every 3D PJ right now so pick one.

Had my first projector shutdown tonight after 24 days of use. Temp light came on and projector shut down about 1.5 hrs into a movie. After
a few minutes I was able to resume viewing without further issues.

Have run the projector continuously for up to 5 hrs with no issues until now. Hopefully not the start of things to come.

How many total hours of use do you have on the PJ? Was there any dramatic temp changes in the room? How long did you run it after the restart?

Problems with electronic devices (where they exist) get worse over time. You might want to consider leaving it on for extended periods to see if the problem reappears. When I had this issue, I found that the PJ didn't come back on unless I tried to power it up again. That made it easy to tell if it shut down overnight. You are under the 30 days for return (if you bought from Tiger), so I'd say now's the time to push the envelope.

In any case, double check the return policy.

Hope this works out. This PJ clearly has some out of the box reliability issues.

I hate bad puns, but that's "My2cents".

One other question....was it a flashing red light (front left of the PJ) with a solid blue (power) light?

To prevent rapid bulb aging it is recommended that you do not turn on a projector until the bulb has cooled down (~45 mins). In fact, turning on within minutes of a projector turning off ages the bulb more than using it for a number of hours (each time the bulb strikes to light, it ages the bulb,and a hot bulb is more affected by this striking).

At least, that is my understanding.

Acer price drop on tigerdirect