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The Official Acer H9500BD Thread - Page 122

post #3631 of 4744
Quote:
Originally Posted by tequila66 View Post

I have returned the projector from Acer Spain with this note: "Dear Customer, please note that we currently updates are not the final and cause failure in the resolution of the projection, we advise you not upgrade projector now."
I'm very angry with them.

This makes no sense what so ever.
post #3632 of 4744
Quote:
Originally Posted by tequila66 View Post

I have returned the projector from Acer Spain with this note: "Dear Customer, please note that we currently updates are not the final and cause failure in the resolution of the projection, we advise you not upgrade projector now."
I'm very angry with them.

That seems really, really odd. The only thing I can think of is that maybe the model they sell in Europe (50Hz with a 6X color wheel if I'm not mistaken) has a slightly different firmware and isn't ready yet??? I'd get on the phone with a customer service rep and be prepared for some frustration. I hate to say that, but you should try to find out what's happening.
post #3633 of 4744
Well folks I just got back from dropping off my 9500 at FedEx for a return trip to Texas. Lucky for me I had a box with appropriate packing material on hand. rolleyes.gif
Last night I tried to do some more evaluation of the projector and it refused to detect any signal from all the HDMI and DVI ports. Since I was not in the mood to run the wife off because I was troubleshooting I shut it down after some quick checks and we watched my DLP TV.

So I decide to get after it this morning and discovered that the unit powers on to the splash screen like it should, and both VGA ports work from a PC. No HD inputs work. I tried swapping cables and even directly hooking a BD player to it and no signal was detected. Even my PC did not work but Nvidia control panel did identify the 9500 and even let me select it and duplicate etc but all I got from the projector was no signal. GRRRRRRRR! I bust out the Epson 8350 and every stinking thing I tried worked on that projector so I try again on 9500. No go. I do a factory reset still no love. It was broke.

I call Acer, bless them, and they were very good with me. They told me the unit was fully tested before they returned it to me and I agreed that it was working properly when I got it. However, I told them that since I was working and we did have a power outage that I had only been able to turn it on twice and that was only long enough to verify and test the fix. The third time I power the unit on the HD input circuit is no longer working. So now they begin to talk about the power outage and I explain that the unit was completely unplugged like it always is when not in use and I knew the storm was coming. I also tell them that my DLP TV was plugged in and we were watching it when the power went out. It is working fine still. They pony up and send me a label and off the unit goes.

At this point there is not much to say until they have a look at it and perhaps figure out what happened. I had just updated my reviews of the unit and I still stand by them especially in light of my support from Acer. To date I believe I am the only one who has had the HD circuit fail and the only thing different is that I have the latest firmware and there was a power outage during which my projector was unplugged like it always is when it is not in use. That is about all I can say for now except looking at tequilla's post I wonder what this failure in resolution amounts to on the other side of the pond.
post #3634 of 4744
I'm definitely going to buy an Acer now that there is available this long waited for eprom. My questions are: what is the eprom called? Where are the new models available? When will it be generally available? This last means Amazon or Tiger Direct which I think are the biggest sources.

I can wait a bit. The workmen putting in my floor last week broke my 720p 2D projector. That was real bad news. So I bought an interim 32" flat panel TV. This is also a 3D model - a passive 3D set. Since I had previously bought a Sony 3D video helmet, when I buy the Acer I will have three new 3D macines based on thre diffenet technologies. I hadn't planned on this but that's how it's evolving. I'm soon to be Captain 3D.

My Man-Cave is a huge mess. I have to disconnect the computer. Everything will come apart tommorow. Fortunately a 32"TV is almost a portable. It weights very little. But it will take me a month at least to get everything back in place.

I tried to watch a 3D movie with the Sony helmet but it made my nose bleed. That's on the outside. My heads too big for the damn thing. The nose pad broke the skin on the bridge of my nose. I'm goiing to attach it to a bike helmet for a better fit. I saw this done on a YouTube video. I bought a $15 bike helmet (large). Still too small. I bought an extra large one. The 3D vampire movie I rented looked pretty good but it was too uncomfortable for me to finish the whole thing. Last night I tried a 3D movie - John Carter on the new 3D flat panel LCD. Apparently Comcast has a number of 3D movies for rent at about a one dollar premium. It only cost $6.99. I had seen this movie before on my big (110") screen from a Blu-ray disk. I had bought a new 3D Blu-ray Blu-ray player last month

It wasn't too hard to get it to run. When I integrate the TV remote into my universal remote it should be easy. The glasses are light and comfortable. I looked it up this morning. John Carter was not shot in 3D. It was shot in 2D and converted in post production. The picture was great and the 3D effect very superior. There were a couple places where it looked as it the characters and objects were placed on a series of discrete planes. That was a little artificial but what the hell the story is preposterous. I think it enhanced the fantasy effect. The 3D actually enhanced the story telling effect. I liked it a lot. After the Sony helmet debacle I needed a success.

However the 32" set that looks just fine on the evening news, is much too small for a movie. The picture seems to exist in a 3D space inside the TV. So it's like watching a movie in a fish tank. The 3D effect seems to require a bigger set. This means I'm more eager than before to get my new 3D projector. I was surprised. I expected passive 3D to be inferior, but it's fine. Now I'm concerned that the active 3D of the Acer won't be as good.

I can't yet tell if a 3D Blu-ray disk image is better than that from the cable broadcast. I'm not sure if a 32" TV is big enough to show a difference if any. At least on Sci-Fi fantasy films, 3D seems to help. I'll post comparisons when I get my set up set up again.
post #3635 of 4744
Quote:
Originally Posted by PLB View Post

I'm definitely going to buy an Acer now that there is available this long waited for eprom. My questions are: what is the eprom called? Where are the new models available? When will it be generally available? This last means Amazon or Tiger Direct which I think are the biggest sources.
I can wait a bit. The workmen putting in my floor last week broke my 720p 2D projector. That was real bad news. So I bought an interim 32" flat panel TV. This is also a 3D model - a passive 3D set. Since I had previously bought a Sony 3D video helmet, when I buy the Acer I will have three new 3D macines based on thre diffenet technologies. I hadn't planned on this but that's how it's evolving. I'm soon to be Captain 3D.
My Man-Cave is a huge mess. I have to disconnect the computer. Everything will come apart tommorow. Fortunately a 32"TV is almost a portable. It weights very little. But it will take me a month at least to get everything back in place.
I tried to watch a 3D movie with the Sony helmet but it made my nose bleed. That's on the outside. My heads too big for the damn thing. The nose pad broke the skin on the bridge of my nose. I'm goiing to attach it to a bike helmet for a better fit. I saw this done on a YouTube video. I bought a $15 bike helmet (large). Still too small. I bought an extra large one. The 3D vampire movie I rented looked pretty good but it was too uncomfortable for me to finish the whole thing. Last night I tried a 3D movie - John Carter on the new 3D flat panel LCD. Apparently Comcast has a number of 3D movies for rent at about a one dollar premium. It only cost $6.99. I had seen this movie before on my big (110") screen from a Blu-ray disk. I had bought a new 3D Blu-ray Blu-ray player last month
It wasn't too hard to get it to run. When I integrate the TV remote into my universal remote it should be easy. The glasses are light and comfortable. I looked it up this morning. John Carter was not shot in 3D. It was shot in 2D and converted in post production. The picture was great and the 3D effect very superior. There were a couple places where it looked as it the characters and objects were placed on a series of discrete planes. That was a little artificial but what the hell the story is preposterous. I think it enhanced the fantasy effect. The 3D actually enhanced the story telling effect. I liked it a lot. After the Sony helmet debacle I needed a success.
However the 32" set that looks just fine on the evening news, is much too small for a movie. The picture seems to exist in a 3D space inside the TV. So it's like watching a movie in a fish tank. The 3D effect seems to require a bigger set. This means I'm more eager than before to get my new 3D projector. I was surprised. I expected passive 3D to be inferior, but it's fine. Now I'm concerned that the active 3D of the Acer won't be as good.
I can't yet tell if a 3D Blu-ray disk image is better than that from the cable broadcast. I'm not sure if a 32" TV is big enough to show a difference if any. At least on Sci-Fi fantasy films, 3D seems to help. I'll post comparisons when I get my set up set up again.

Man, my heart goes out to Mike. I had some problems with the HDMI inputs on one of my past PJs, but it threw up (figuratively speaking) an intermittent Linda Blair/Exorcist pea soup colored picture.

There absolutely "is" a difference between the cable and blu ray 3D on the Acer with a 120 inch screen. It's not so much the resolution (which I suspect is more difficult to see) as it is the fast motion scenes. Cable has a pronounced "blur" factor. This makes sense when you think about frame packing as opposed to 1080i (my cable resolution).

I still think that Tequila's poor experience is probably due to the fact that it's a different projector (4x 60Hz v. 6x 50Hz), but don't bet the farm on my guesses.
post #3636 of 4744
Has anyone noticed a strange artifact problem since they have the new firmware. The best way I can describe it is during fast motion, mostly horizontal, it looks like I am looking through shakey miniblinds just around the moving object like someone's head. It isn't all the way across the screen but rather about 3-5" on either side of the moving object. It appears to be happening more on low def content but If I really pay attention I can see it happening on a much smaller scale on hidef content ocassionally. I noticed this on Direct TV. I know I should wait until I try it on standard DVD and Bluray content before posting this but I never had the problem before the firmware upgrade. I will do that but was just wondering if anyone else has seen this. I hope this is not the image problem that the poster in Spain was referring to where Acer Europe told him they don't recommend it. I will report back what I see from my Oppo bluray. I have tried accumotion on all settings and noise reduction on different settings but no luck.
post #3637 of 4744
Quote:
Originally Posted by PLB View Post

However the 32" set that looks just fine on the evening news, is much too small for a movie. The picture seems to exist in a 3D space inside the TV. So it's like watching a movie in a fish tank. The 3D effect seems to require a bigger set. This means I'm more eager than before to get my new 3D projector. I was surprised. I expected passive 3D to be inferior, but it's fine. Now I'm concerned that the active 3D of the Acer won't be as good.
I do not believe you are going to have to worry about 3d on the 9500. From my experience and what I have researched nothing beats a DLP projector in the 3d department on a big screen. Nothing. You will find some folks who might argue otherwise but they are kidding themselves. Objective testers have proven this over and over. That does not mean the other technology is no good or not viewable, it means DLP still does it best. I suspect 3d on a 32" is so small who could see the ghosting anyways unless you sit one foot from the screen?

InCali, thanks for your kind words. I am not a happy camper but it appears it is my turn. There is not a thing I can do about it except let Acer take care of business. So far they have been great besides being a bit slow out of the starting block with the HDMI blur. I am not sure what happened to my 9500 but even my Epson stays unplugged unless I am using it, I hope your 9500 continues to work well.
post #3638 of 4744
Quote:
Originally Posted by rokanije View Post

Has anyone noticed a strange artifact problem since they have the new firmware. The best way I can describe it is during fast motion, mostly horizontal, it looks like I am looking through shakey miniblinds just around the moving object like someone's head. It isn't all the way across the screen but rather about 3-5" on either side of the moving object. It appears to be happening more on low def content but If I really pay attention I can see it happening on a much smaller scale on hidef content ocassionally. I noticed this on Direct TV. I know I should wait until I try it on standard DVD and Bluray content before posting this but I never had the problem before the firmware upgrade. I will do that but was just wondering if anyone else has seen this. I hope this is not the image problem that the poster in Spain was referring to where Acer Europe told him they don't recommend it. I will report back what I see from my Oppo bluray. I have tried accumotion on all settings and noise reduction on different settings but no luck.
Followup, I don't see it on the Oppo on standard(upconverted) DVD or Bluray. I guess it has to be something with Directv. Happens frequently on IFC and FMC(both SDTV channels)
post #3639 of 4744
Quote:
Originally Posted by rokanije View Post

Has anyone noticed a strange artifact problem since they have the new firmware. The best way I can describe it is during fast motion, mostly horizontal, it looks like I am looking through shakey miniblinds just around the moving object like someone's head. It isn't all the way across the screen but rather about 3-5" on either side of the moving object. It appears to be happening more on low def content but If I really pay attention I can see it happening on a much smaller scale on hidef content ocassionally. I noticed this on Direct TV. I know I should wait until I try it on standard DVD and Bluray content before posting this but I never had the problem before the firmware upgrade. I will do that but was just wondering if anyone else has seen this. I hope this is not the image problem that the poster in Spain was referring to where Acer Europe told him they don't recommend it. I will report back what I see from my Oppo bluray. I have tried accumotion on all settings and noise reduction on different settings but no luck.
I did not notice that but I had little time to notice much of anything.mad.gif I will say there are things you can play with to see if this is PJ related or not. What first comes to mind is accumotion, and there are a few other settings to check but what happens when you display everything on a big screen is that you see everything. When you fix pixel mapping things get more pronounced. The cable guy here the other day went through a huge rewire party because I told him that there were a few HD channels I did not like due to artifacts and pixelating. He seemed to take offense to that and proceeded to take the next two hours to rewire and test things when all he was here to do was replace a phone modem box. I have to hand it to Tim from Charter cable because he did put in some work and I believe he improved my picture quite a bit. So my point is that I had certain channels that sucked and now not so much and that was my signal. Something to consider. Now I did throw in The Dark Knight because I am very familiar with that movie and was very pleased with the new firmware on that and saw none of what you describe. Unfortunately my evaluation of the new firmware was shortlived and I never even tested 3D. I ask that you put the unit through the paces because I believe you have the new firmware. Keep us posted.

Well crap as soon as I post this I see it may be a signal problem.
Edited by Mikes2cents - 8/8/12 at 7:28pm
post #3640 of 4744
Quote:
Originally Posted by Mikes2cents View Post

Well folks I just got back from dropping off my 9500 at FedEx for a return trip to Texas. Lucky for me I had a box with appropriate packing material on hand. rolleyes.gif
Last night I tried to do some more evaluation of the projector and it refused to detect any signal from all the HDMI and DVI ports. Since I was not in the mood to run the wife off because I was troubleshooting I shut it down after some quick checks and we watched my DLP TV.
So I decide to get after it this morning and discovered that the unit powers on to the splash screen like it should, and both VGA ports work from a PC. No HD inputs work. I tried swapping cables and even directly hooking a BD player to it and no signal was detected. Even my PC did not work but Nvidia control panel did identify the 9500 and even let me select it and duplicate etc but all I got from the projector was no signal. GRRRRRRRR! I bust out the Epson 8350 and every stinking thing I tried worked on that projector so I try again on 9500. No go. I do a factory reset still no love. It was broke.
I call Acer, bless them, and they were very good with me. They told me the unit was fully tested before they returned it to me and I agreed that it was working properly when I got it. However, I told them that since I was working and we did have a power outage that I had only been able to turn it on twice and that was only long enough to verify and test the fix. The third time I power the unit on the HD input circuit is no longer working. So now they begin to talk about the power outage and I explain that the unit was completely unplugged like it always is when not in use and I knew the storm was coming. I also tell them that my DLP TV was plugged in and we were watching it when the power went out. It is working fine still. They pony up and send me a label and off the unit goes.
At this point there is not much to say until they have a look at it and perhaps figure out what happened. I had just updated my reviews of the unit and I still stand by them especially in light of my support from Acer. To date I believe I am the only one who has had the HD circuit fail and the only thing different is that I have the latest firmware and there was a power outage during which my projector was unplugged like it always is when it is not in use. That is about all I can say for now except looking at tequilla's post I wonder what this failure in resolution amounts to on the other side of the pond.

I feel for your problems. Lightning is nasty stuff. I'm a Field Service Engineer and trouble shoot customers who have had a near lightning strike and most of the damage is not from the AC side but froom the Data cables. Even with a remote terminal unpluged from the AC I have many times seen the Data chips blown off the boards. Any cable run from point A to point B during a near strike causes a voltage differential between two places and curent flows damaging the components. I don't know how long your HDMI cable is but the longer it is the more likely there will be damage. Its hard to prove and I have been involved in many insurance claims of $100,000 or more from these strikes, Hopefully ACER will cover it unless there are blown apart HDMI chips on your projector. In the industry long data runs can only be protected by Fiber Optics as it won't conduct electricty.
post #3641 of 4744
The 9500 returns to ACER, I told them I want the firmware.
post #3642 of 4744
Quote:
Originally Posted by rekbones View Post

I feel for your problems. Lightning is nasty stuff. I'm a Field Service Engineer and trouble shoot customers who have had a near lightning strike and most of the damage is not from the AC side but froom the Data cables. Even with a remote terminal unpluged from the AC I have many times seen the Data chips blown off the boards. Any cable run from point A to point B during a near strike causes a voltage differential between two places and curent flows damaging the components. I don't know how long your HDMI cable is but the longer it is the more likely there will be damage. Its hard to prove and I have been involved in many insurance claims of $100,000 or more from these strikes, Hopefully ACER will cover it unless there are blown apart HDMI chips on your projector. In the industry long data runs can only be protected by Fiber Optics as it won't conduct electricty.

Like I said earlier, when I was talking about the path between the cable box/blu ray and PJ, I saw some really wild data line problems when we had lightning storms in Santa Cruz. The transmitter/receiver chips can "literally" be blown off the circuit board. I even had an old computer terminal (RS 232!!!) catch on fire and burn up. The UC Fire Dept came and the whole bit. Quite a show.....

These were, however, building to building copper runs and, as you say, that makes them much more susceptible to this sort of thing than my 40 foot HDMI cable that runs along the top of my beam (relatively short run). I suppose one could put some sort of manual HDMI switch near the PJ??? I don't think this is nearly as much of an issue for me (in West Los Angeles) as it is for people in other parts of the country, but any suggestions you have would probably be valuable to the rest of us. Thanks for weighing in on this. It's nice when experts on various issues step forward.

It does make me wonder about something....why don't manufacturers use fiber for video transmission? The bandwidth of even multi-mode cable is far, far superior to most copper cabling. I suppose it's a manufacturing/form factor/standards issue. Does anyone know if any manufacturers are even discussing this??
post #3643 of 4744
maybe a better idea was disconnecting the HDMI cable, at least the AC line had some sort of ground
post #3644 of 4744
Quote:
Originally Posted by Vasim Pathan View Post

maybe a better idea was disconnecting the HDMI cable, at least the AC line had some sort of ground

Hmmmmm......this gets me to thinking.....I'm no HDMI expert, but I think the cable must have some sort of ground. Right???

Well, if you unplug the power cable, there's no ground for the projector anymore (at least not directly and probably then over some really thin wire on the HDMI cable). I guess my question is "If you unplug the projector power cord and leave the HDMI cable plugged in, is that worse than not doing anything at all?"

Rekbones?? What say you?

(Edit.....) Maybe the HDMI ground is the outside of the plug and shielding??"

(Another Edit ..) - Pin 17 DDC/CEC/HEC Ground
Edited by InCali - 8/9/12 at 9:45am
post #3645 of 4744
well mike horror stories convinced me to beef up my power line protection. i had the projector just on an ordinary power strip/surge protector. went out and bought a nicer model with increased protection.
post #3646 of 4744
Quote:
Originally Posted by Vasim Pathan View Post

well mike horror stories convinced me to beef up my power line protection. i had the projector just on an ordinary power strip/surge protector. went out and bought a nicer model with increased protection.

Scared me into building a UPS out of scraps I had laying around. I don't get a lot of lightning tho......

I think having a surge suppressor on my surround sound system, cable box and blu-ray player as well as a UPS and surge suppressor on my PJ will work unless I get a lightning strike in my HT. eek.gif If that happens, I don't think I'm going to be too worried about the PJ. wink.gif
post #3647 of 4744
Mike2Cents at some point wrote that he had the same firmware version as InCali. What is the name-number of that version? I'm going to try to order one from Amazon with that FW version.
post #3648 of 4744
Quote:
Originally Posted by InCali View Post

Hmmmmm......this gets me to thinking.....I'm no HDMI expert, but I think the cable must have some sort of ground. Right???
Well, if you unplug the power cable, there's no ground for the projector anymore (at least not directly and probably then over some really thin wire on the HDMI cable). I guess my question is "If you unplug the projector power cord and leave the HDMI cable plugged in, is that worse than not doing anything at all?"
Rekbones?? What say you?
(Edit.....) Maybe the HDMI ground is the outside of the plug and shielding??"
(Another Edit ..) - Pin 17 DDC/CEC/HEC Ground

Electricity follows the easiest way to ground. If the projector had no path to ground it would be fine. If the path is through the HDMI circuits, not so good for the device. Yes HDMI has ground paths,
post #3649 of 4744
Quote:
Originally Posted by InCali View Post

The transmitter/receiver chips can "literally" be blown off the circuit board. I even had an old computer terminal (RS 232!!!) catch on fire and burn up.

This brings back my memories when I used to work with RS232 terminals. There's lightning and we get ready to be blasted by the customer till we restore the panels we called SIOC (Serial I/O controllers).
Everyone of us carried enough 1488 and 1489 s as emergency backup.
Oh Those days... Bitter sweet memories..
post #3650 of 4744
Quote:
Originally Posted by InCali View Post

Hmmmmm......this gets me to thinking.....I'm no HDMI expert, but I think the cable must have some sort of ground. Right???
Well, if you unplug the power cable, there's no ground for the projector anymore (at least not directly and probably then over some really thin wire on the HDMI cable). I guess my question is "If you unplug the projector power cord and leave the HDMI cable plugged in, is that worse than not doing anything at all?"

May be just switching off the thing from surge protector or strip may be better, It will still maintain the ground connection all the way...
post #3651 of 4744
Quote:
Originally Posted by man4mopar View Post

Electricity follows the easiest way to ground. If the projector had no path to ground it would be fine. If the path is through the HDMI circuits, not so good for the device. Yes HDMI has ground paths,

Right.....that's my point. That skinny little HDMI wire would allow more of a voltage differential between the bluray/cable box and the PJ than the ground wire on the power cord. Of course, most of the time, none of this crap is important. Like I said, If I get a bolt of lightning through my roof, I've got bigger problems than my Acer getting fried.

This is pretty much academic most of the time. It's sorta like home security. You can leave your front door wide open, you can shut the door, you can lock the front door, you can get a security system, you can hire personal security, etc. If someone really wants in, they're probably going to get in....

Oh yeah.....1488s (transmitters as I recall) and 1489s (receivers I think). Quad drivers/receivers (14 DIP package???). What a blast from the past. My first day at UC Santa Cruz, I walked in and there were like 50 computer terminals piled in the racks against the wall and I was told "We had a lightning strike the other day and we need someone to figure out what's wrong. Glad you're here because we've got a lot more of these on the way." I'm sure I turned 8 shades of grey when I saw them. Bittersweet??? Hardly. Fortunately, 90% of the problems were with those chips. Soon thereafter, we had another lightning storm and I was able to enjoy watching the terminal (Televideo 910+) burn up without any worries. biggrin.gif

Edit.....also, transmitter/receiver (low voltage) chips are a lot more sensitive to voltage spikes than the power supply circuitry...

Another edit....actually "most" of the current follows the easiest path to ground. Even with a higher impedance/resistance, some of the current will use that path; sorta like two different sized holes in a damn; the bigger hole (less resistance) allows more water to flow (current/amperage), but both allow some flow. The problem comes when you shutdown one of the current paths....this constricts current flow to ground....a bad thing in this type of situation.
Edited by InCali - 8/9/12 at 5:57pm
post #3652 of 4744
Quote:
Originally Posted by aaranddeeman View Post

This brings back my memories when I used to work with RS232 terminals. There's lightning and we get ready to be blasted by the customer till we restore the panels we called SIOC (Serial I/O controllers).
Everyone of us carried enough 1488 and 1489 s as emergency backup.
Oh Those days... Bitter sweet memories..

Oh yeah....on the other side of the terminals, we had a Micom 600 (later upgraded to a 6000) which had "line cards". They ate it too.....
post #3653 of 4744
Quote:
Originally Posted by PLB View Post

Mike2Cents at some point wrote that he had the same firmware version as InCali. What is the name-number of that version? I'm going to try to order one from Amazon with that FW version.

Here's the screenshot (attached). Service Menu.JPG 2342k .JPG file
post #3654 of 4744
OK guys, this is all healthy conversation and plenty of food for thought. I will tell you that everything will be disconnected from here on out. At least projectorwise because it would have been no extra effort. Probably been wondering where I have been lately. Well after all this crap I have been troubleshooting and in between I have had two homes to take care of the lawncare. I will lay it out for you where I am.

PJ is on the way back to Acer for dead HD input circuit, probably fried because the HDMI cable was still connected but I do not know. They were very good about it and at first I was skeptical about it being fried. Now I am not so sure because my HDMI sub circuit on my Onkyo AVR is also not working anymore. It took some swapping out and whatnot but my epson PJ told me the same thing. Today I updated the latest FW on the Onkyo and then did a factory reset. The second HDMI out circuit on the AVR is toast. So a quick math lesson and I realize I need to call my insurace company. I now have a claim in for the lightning damage because I am out about $3k in equipment right now. $500 deductible be damned that is some coin in equipment. Now that claim process ugh. They want me to take my equipment somewhere and have a shop say it was damaged by lightning. Really? Really? I tell them to send an adjuster over and I can show them how the stuff is not working like it did before the storm but hey what do I know? I will go to a local shop and get them to write me out something to give those knuckleheads because quite honestly there is no shop qualified to work on an Onkyo within 900 miles of here. Oh the humanity.

BTW keep the good ideas coming. Perhaps good news is that maybe the lightning was the culprit and the 9500 is fine after all. I will be in touch with Acer and let them know that it may have been lightning after all. Funny thing is State Farm does not care about repair cost, just prove it was damaged and they will pay for the unit. Hmmm. I suppose there is logic behind that since I am sure a lot of equipment is never the same even after a repair. I just don't think they want to fool with that scenario. That is my current state of affairs.
Edited by Mikes2cents - 8/9/12 at 8:42pm
post #3655 of 4744
Tonight on "As the Color Wheel Turns"...
post #3656 of 4744
Quote:
Originally Posted by Vasim Pathan View Post

Tonight on "As the Color Wheel Turns"...
Isn't that the truth.smile.gif Funny thing is that my avr will still work on the main out and my DLP TV which was on when the power went out is still working fine. I love that TV. Anyways, there may be something to this ground path talk.
post #3657 of 4744
Quote:
Originally Posted by Mikes2cents View Post

OK guys, this is all healthy conversation and plenty of food for thought. I will tell you that everything will be disconnected from here on out. At least projectorwise because it would have been no extra effort. Probably been wondering where I have been lately. Well after all this crap I have been troubleshooting and in between I have had two homes to take care of the lawncare. I will lay it out for you where I am.
PJ is on the way back to Acer for dead HD input circuit, probably fried because the HDMI cable was still connected but I do not know. They were very good about it and at first I was skeptical about it being fried. Now I am not so sure because my HDMI sub circuit on my Onkyo AVR is also not working anymore. It took some swapping out and whatnot but my epson PJ told me the same thing. Today I updated the latest FW on the Onkyo and then did a factory reset. The second HDMI out circuit on the AVR is toast. So a quick math lesson and I realize I need to call my insurace company. I now have a claim in for the lightning damage because I am out about $3k in equipment right now. $500 deductible be damned that is some coin in equipment. Now that claim process ugh. They want me to take my equipment somewhere and have a shop say it was damaged by lightning. Really? Really? I tell them to send an adjuster over and I can show them how the stuff is not working like it did before the storm but hey what do I know? I will go to a local shop and get them to write me out something to give those knuckleheads because quite honestly there is no shop qualified to work on an Onkyo within 900 miles of here. Oh the humanity.
BTW keep the good ideas coming. Perhaps good news is that maybe the lightning was the culprit and the 9500 is fine after all. I will be in touch with Acer and let them know that it may have been lightning after all. Funny thing is State Farm does not care about repair cost, just prove it was damaged and they will pay for the unit. Hmmm. I suppose there is logic behind that since I am sure a lot of equipment is never the same even after a repair. I just don't think they want to fool with that scenario. That is my current state of affairs.

Its not possible to disconect eveything during a storm. I got hit just as Mike2cents a few yearsa ago and it took out so many electronic items in the house that weren't even connected to each other. All the low voltage stuff took the hit, setback thermostat, garage door controller, all my Dish Nework revievers, tv component inputs and none of them had any damage to the AC side. It only takes a voltage diverential of about 60v to get enough current to flow in a DC circut designed for 3 to 5v to destroy it. You can't win against Mother Nature. I just hired a local electronics shop to come to the house and estmate what it damaged and the insurance company paid with no questions asked. You will most likely cause more damage disconecting and conecting cables then the rare close lightning strike.
post #3658 of 4744


we're gonna need a bigger surge protector biggrin.gif
post #3659 of 4744
Thanks for the numbers. They show:

Scaler Ver.B03 (May 5, 2012)
MCU Ver. A03
RV1 Ver. A02
DDP3021 Ver.A06
MEMC Ver. B01

I presume that it's the recent scaler version that fixed the HDMI blurring problem. So I will specify that I want a machine with scaler version B03 eprom. Right?
Edited by PLB - 8/11/12 at 1:15pm
post #3660 of 4744
Quote:
Originally Posted by PLB View Post

Thanks for the numbers. They show:
Scaler Ver.B03 (May 5, 2012)
MCU Ver. A03
RV1 Ver. A02
DDP3021 Ver.A06
MEMC Ver. B01
I presume that it's the recent scaler version that fixed the HDMI blurring problem. So I will specify that I want a machine with scaler version B03 eprom. Right?

Wish I could tell you I'm 100% sure. I'd send them a printout of the photo and say "this is what I want to see when my PJ comes back" because I've heard two different stories as far as which version of what represents the firmware update.
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