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The Official Acer H9500BD Thread - Page 131

post #3901 of 4744
I've been looking into some calibration possibilities and contacted the Theater, Film, and Television department. For their 2K Theater, they use Disney WOW to calibrate. I just heard about this today and am not recommending it, but it sounds like a very inexpensive (promising??) way of calibrating projectors. There's a thread called "Calibrate with disney wow" (and others). This might be something we want to look into. I doubt that it would yield the same results as having a professional calibration, but I also doubt that spending $500 for a full CMS calibration would yield the same deduction from your wallet as buying this disk.

If people know about the up and downsides of this approach, please advise.
post #3902 of 4744
Quote:
Originally Posted by InCali View Post

I've been looking into some calibration possibilities and contacted the Theater, Film, and Television department. For their 2K Theater, they use Disney WOW to calibrate. I just heard about this today and am not recommending it, but it sounds like a very inexpensive (promising??) way of calibrating projectors. There's a thread called "Calibrate with disney wow" (and others). This might be something we want to look into. I doubt that it would yield the same results as having a professional calibration, but I also doubt that spending $500 for a full CMS calibration would yield the same deduction from your wallet as buying this disk.
If people know about the up and downsides of this approach, please advise.

It's worth taking a look at HCFR. The only investment would be the colorimeter (at least $200) and the "time".
I don't know what Disney WOW is. I heard about it today as well (from you).
I just do the basic stuff with DVE normally..

Edit : Just did a quick peek at WOW. It appears to be the same like any other calibration disk DVE/AVIA etc. All this is visual. Best calibration will be with the meter.. always.. But then again it's kinda dead investment.
post #3903 of 4744
Received today with the new firmware installed.
acer21.jpg
I confirm SBS 1080p24 isn't fixed.
I think the blu-rays are sharper. Great!
post #3904 of 4744
Quote:
Originally Posted by tequila66 View Post

Received today with the new firmware installed.
acer21.jpg
I confirm SBS 1080p24 isn't fixed.
I think the blu-rays are sharper. Great!

I think someone was saying that this wasn't a supported mode, but what I know about it could fit in a Lilliputian thimble. Glad to see that they've got the update dialed in for you. Next up, do the new shipments in the US have the firmware. I think we'll find out tomorrow.
post #3905 of 4744
Quote:
Originally Posted by InCali View Post

Good. Let us know. I think you should just be able to check the SNID to see if it has changed. If it has, the motherboard has probably been changed. If not, then they probably just updated the existing firmware.
Mike, when you got yours back, did it have the same SNID? Others? Maybe this is being done differently on a country by country basis? We have some evidence that Acer France is changing out the motherboard, but not a lot of data at this point. I can't tell for sure if they changed the motherboard on mine, because I sent it in to fix a problem and, after they couldn't fix it, they gave me a brand new PJ.

I just got around to checking this during a commercial watching the football game. I now have a different SNID for sure via the menu. Hmm so I check the sticker on the unit and it is my old one with the old SNID on it. Now I thought I got the unit back the first time with the same SNID in the menu but I did not verify that at the time and shortly thereafter had to return it for a new HDMI mainboard since the HDMI inputs failed. So unless I find some pics where I have not blanked out my SNID after the FW update I cannot verify what they do except to say that if you get a new mainboard it will almost certainly have a new SNID.
post #3906 of 4744
Quote:
Originally Posted by tequila66 View Post

Received today with the new firmware installed.
acer21.jpg
I confirm SBS 1080p24 isn't fixed.
I think the blu-rays are sharper. Great!

Not to beat a dead horse but SBS 1080p24 is not a supported mode...

post #3907 of 4744
Yeah I thought that has been established. Who makes one that supports that and what material is in that format? I am not missing that format but perhaps there is something I do not know. Better yet, it is likely there is a lot I do not know.
post #3908 of 4744
I will play this format. I will watch many sbs in 1080p24.
I don't know now if I will take this vp ... I'm a little bit disappointed.
post #3909 of 4744
Quote:
Originally Posted by Mikes2cents View Post

I just got around to checking this during a commercial watching the football game. I now have a different SNID for sure via the menu. Hmm so I check the sticker on the unit and it is my old one with the old SNID on it. Now I thought I got the unit back the first time with the same SNID in the menu but I did not verify that at the time and shortly thereafter had to return it for a new HDMI mainboard since the HDMI inputs failed. So unless I find some pics where I have not blanked out my SNID after the FW update I cannot verify what they do except to say that if you get a new mainboard it will almost certainly have a new SNID.

I sure know that the SNID shown on my menu was totally different than that on the box since the day I got it . Unfortunately I did not bother to note that down or take a screen shot (and have no chance anymore as the PJ is in transit to Acer for the update)
I always used the SNID one on the sticker as reference and registration etc.
post #3910 of 4744
Quote:
Originally Posted by InCali View Post

I've been looking into some calibration possibilities and contacted the Theater, Film, and Television department. For their 2K Theater, they use Disney WOW to calibrate. I just heard about this today and am not recommending it, but it sounds like a very inexpensive (promising??) way of calibrating projectors. There's a thread called "Calibrate with disney wow" (and others). This might be something we want to look into. I doubt that it would yield the same results as having a professional calibration, but I also doubt that spending $500 for a full CMS calibration would yield the same deduction from your wallet as buying this disk.
If people know about the up and downsides of this approach, please advise.

I was able to contact the person who produced the Disney WOW calibration disk. He informed me that the disk doesn't allow for certain corrections (gamma and individual RGB) and that you need a meter and experience to make those adjustments. He says that the adjustments you are given with the WoW disk will get you 95% of the way to a full calibration.

For $25, I think I'll give it a spin. I'm still, however, interested in that last 5% (or so), but will deal with that down the road. When I get it and use it, I'll do a write up for everyone.
Edited by InCali - 9/6/12 at 11:49am
post #3911 of 4744
I had the Acer H5360BD, and, in the specifications, SBS 1080p24 is not supported, but it works great.
post #3912 of 4744
Quote:
Originally Posted by tequila66 View Post

I had the Acer H5360BD, and, in the specifications, SBS 1080p24 is not supported, but it works great.

That's the thing about specs. If something isn't supported, it MAY work. If it is, it WILL (or at least should) work. An example would be using a low speed cable with a frame packing. It may or may not work. Another example would be to transmit data over a Category 6 cable for distances longer than the spec. It may or may not work. I've seen people exceed 100 meters for data transmission with no noticeable adverse effects.
post #3913 of 4744
Quote:
Originally Posted by InCali View Post

I was able to contact the person who produced the Disney WOW calibration disk. He informed me that the disk doesn't allow for certain corrections (gamma and individual RGB) and that you need a meter and experience to make those adjustments. He says that the adjustments you are given with the WoW disk will get you 95% of the way to a full calibration.
For $25, I think I'll give it a spin. I'm still, however, interested in that last 5% (or so), but will deal with that down the road. When I get it and use it, I'll do a write up for everyone.

I know $25 is no biggie.. But may be just give it a shot with AVSHD. It's freeeee.. (if you can borrow the blue filter from someone around, you are all set)
post #3914 of 4744
Quote:
Originally Posted by aaranddeeman View Post

I know $25 is no biggie.. But may be just give it a shot with AVSHD. It's freeeee.. (if you can borrow the blue filter from someone around, you are all set)
I have the AVSHD and like it. I casually looked for the filter and could not find one. I am going to search again. Any idea where to get one? I know the AVSHD works very well with my DLP TV as it has a built in blue screen filter. The projector, of course not, that would be too easy. I just don't feel like getting too carried away with calibration with that one user setting that gets overwritten every time you touch anything in a preset. Well at least that is my understanding of it and I have yet to fully confirm this but I suspect it is true.
post #3915 of 4744
Quote:
Originally Posted by aaranddeeman View Post

I know $25 is no biggie.. But may be just give it a shot with AVSHD. It's freeeee.. (if you can borrow the blue filter from someone around, you are all set)

I tried to download the AVS files Coder sent me the link to, but my blu ray (Sony 780) would only display a very small minority of the files (don't have a blu ray burner, so I had to settle for the other files, but they didn't really work for me). In any case, the Theater, Film, and TV folks where I work use the Disney WoW for basic calibrations, so that's a plus for me. Basically, I just said "screw it.....and anyway, I get some video of Goofy" biggrin.gif I could probably borrow the filter from the department, but I'd rather just have it.

Also, they are redoing the theater where i work and I've got an invite to check out the install and calibration. Ought to be fun.....worth calling in a couple of chips. wink.gif
Edited by InCali - 9/6/12 at 6:18pm
post #3916 of 4744
Quote:
Originally Posted by InCali View Post

I tried to download the AVS files Coder sent me the link to, but my blu ray (Sony 780) would only display a very small minority of the files (don't have a blu ray burner, so I had to settle for the other files, but they didn't really work for me). In any case, the Theater, Film, and TV folks where I work use the Disney WoW for basic calibrations, so that's a plus for me. Basically, I just said "screw it.....and anyway, I get some video of Goofy" biggrin.gif I could probably borrow the filter from the department, but I'd rather just have it.
Also, they are redoing the theater where i work and I've got an invite to check out the install and calibration. Ought to be fun.....worth calling in a couple of chips. wink.gif

My understanding is Wow includes blue filter. So you are all set...
post #3917 of 4744
Quote:
Originally Posted by Mikes2cents View Post

I have the AVSHD and like it. I casually looked for the filter and could not find one. I am going to search again. Any idea where to get one? I know the AVSHD works very well with my DLP TV as it has a built in blue screen filter. The projector, of course not, that would be too easy. I just don't feel like getting too carried away with calibration with that one user setting that gets overwritten every time you touch anything in a preset. Well at least that is my understanding of it and I have yet to fully confirm this but I suspect it is true.

DVE includes the filter. If you knwo someone that has DVE, you can borrow it.
I think THX (store?) used to sell one, not sure if they still do
post #3918 of 4744
Quote:
Originally Posted by aaranddeeman View Post

DVE includes the filter. If you knwo someone that has DVE, you can borrow it.
I think THX (store?) used to sell one, not sure if they still do
It looks like they still do and I also found out that my Terminator 2 Judgement Day BD has the THX Optimizer on the disk which was news to me and after a brief review is not too shabby considering it came with the movie. That movie comes with an optimizer that is about as good as the basics on the AVSHD disk, at least as far as what one needs to do with rudimentary color calibration, not gray scale. Contrast and brightness were spot on as was scaling on my TV. Thanks for the tip and I may get the glasses. I need them for the PJ but not the TV as it has a filter and it has already been set via the AVS disk and is pretty much spot on. That is good news for me as the TV verifies both disks for me and the glasses ought to work for the PJ using if then reasoning.

Of course with all calibration from a BluRay source, the picture from Cable or whatever your other source will be exposed. Some do better than others and none approach BD quality. The problem with this is expectations from HD. Some sources stink and look good at 720p 32" screens kind of like the old SDTV did not look that bad on those older but then considered huge 25" screens. The bigger the picture gets with HD cable, the faster the PQ is exposed. So now we have scalers and processors that upconvert. Some do better than others but you cannot make 1080p on a 120" screen look anything like a Bluray no matter how good your processor because it was never there. Having said that, it does not look like arse, just that you can tell. My cable company delivers all my HD content upconverted or downconverted to 1080i. From there my AVR takes it to 1080p or I can let the displays do it. I choose the AVR obviously for the surround and it looks better.

Now I digress but my point that I have been trying to make for some time now with the Acer is that any faults I see on the projector has nothing to do with the projector, rather the signal it is getting. Upscaled 720p looks good on smaller 1080p displays until you look at it on a 120" display and then you see what some networks are providing on some content. ESPN comes readily to mind on some of their football coverage. My way overdue point is that do not judge the projector on TV viewing, rather Bluray viewing where it should be awesome and I am more than satisfied right now. If you cannot get this unit to be stunning on BD with the FW update, return it.
Edited by Mikes2cents - 9/6/12 at 10:25pm
post #3919 of 4744
Quote:
Originally Posted by Mikes2cents View Post

It looks like they still do and I also found out that my Terminator 2 Judgement Day BD has the THX Optimizer on the disk which was news to me and after a brief review is not too shabby considering it came with the movie. That movie comes with an optimizer that is about as good as the basics on the AVSHD disk, at least as far as what one needs to do with rudimentary color calibration, not gray scale. Contrast and brightness were spot on as was scaling on my TV. Thanks for the tip and I may get the glasses. I need them for the PJ but not the TV as it has a filter and it has already been set via the AVS disk and is pretty much spot on. That is good news for me as the TV verifies both disks for me and the glasses ought to work for the PJ using if then reasoning.
Of course with all calibration from a BluRay source, the picture from Cable or whatever your other source will be exposed. Some do better than others and none approach BD quality. The problem with this is expectations from HD. Some sources stink and look good at 720p 32" screens kind of like the old SDTV did not look that bad on those older but then considered huge 25" screens. The bigger the picture gets with HD cable, the faster the PQ is exposed. So now we have scalers and processors that upconvert. Some do better than others but you cannot make 1080p on a 120" screen look anything like a Bluray no matter how good your processor because it was never there. Having said that, it does not look like arse, just that you can tell. My cable company delivers all my HD content upconverted or downconverted to 1080i. From there my AVR takes it to 1080p or I can let the displays do it. I choose the AVR obviously for the surround and it looks better.
Now I digress but my point that I have been trying to make for some time now with the Acer is that any faults I see on the projector has nothing to do with the projector, rather the signal it is getting. Upscaled 720p looks good on smaller 1080p displays until you look at it on a 120" display and then you see what some networks are providing on some content. ESPN comes readily to mind on some of their football coverage. My way overdue point is that do not judge the projector on TV viewing, rather Bluray viewing where it should be awesome and I am more than satisfied right now. If you cannot get this unit to be stunning on BD with the FW update, return it.

This reminds me......The guy who produced the WoW video had the following to say when I asked him about whether the calibration disc would help cable viewing:

"Different devices look different. I had to go through 4 cable boxes before I found a model that looked good. The Samsung boxes looked terrible and the Cisco looked good."

If I understood him correctly, he has multiple Pioneer Kuros.....I don't know exactly what those are, but they sounded expensive. He did say all of them are professionally calibrated (beyond the WoW disc calibration) because it's worth it to him or they have to be or something like that. From my perspective, anything I can do to squeak out a better performance from the Acer for a reasonable price is what really interests me.

Maybe people could start posting some of the bells and whistles they use and how they look/sound??
post #3920 of 4744
Quote:
Originally Posted by hv11225 View Post

mine arrived yesterday. it tested everything last night.
i can confirm that 1080p/24 still shows a tearing :-(
although it´s not as "strong" as before... (quite strange)

Everything else is sharper now :-) the tearing is gone in 50/60
i have the same firmeware-version everyone else has.
the repair report shows that the mainboard has been changed:

Am I crazy or did the SNID used to show up in the service menu, but doesn't anymore? I hope I'm not hallucinating in addition to those annoying voices I keep hearing eek.gifwink.gif
post #3921 of 4744
Quote:
Originally Posted by HiFiFun View Post

For what is offered, the BenQ 7000 is an excellent value. However it has admittedly poor native contrast due in no small part to using the less desirable Dark Chip 2 (DC2) DMD. It also uses more of power than its competition, and is pretty noisy when the lamp is set to High..
For your budget I'd consider the yet unreleased Acer 1080p 3D 2013 models, one or two which will incorporate the DC3. The Acer 2012 optical system offered the best native contrast with the DC2 so its expected to improve even further with the DC3.

Hold the phone... The Post above is from the Benq W7000 Official thread - Has anyone on this Acer thread heard anything about the 2013 Acer PJ line-up?

Darkchip3 is supposed to have better black levels, and maybe, just maybe there will be more than one user setting. Timing could be good for me (selfish...) since the PJ room is still under construction. I think the H9500bd was released in Nov/Dec 2011?
post #3922 of 4744
Quote:
Originally Posted by David44 View Post

Hold the phone... The Post above is from the Benq W7000 Official thread - Has anyone on this Acer thread heard anything about the 2013 Acer PJ line-up?
Darkchip3 is supposed to have better black levels, and maybe, just maybe there will be more than one user setting. Timing could be good for me (selfish...) since the PJ room is still under construction. I think the H9500bd was released in Nov/Dec 2011?
Well I checked the post and the links. I have not heard anything from CEDIA either. At any rate I do not expect anything below the 9500 line to exceed it and perhaps there would be a 9500 successor but nothing on that from the links. So I do not expect a new 9500 model and perhaps the 7531 successor is going to take up a spot just below the 9500 offering simlar specs but no lens shift. Regardless, here we go again waiting for the next thing when we could just be watching something right now. It is September and none of those new models are predicted to arrive before next year. Your choice.
post #3923 of 4744
Just received confirmation that the new PJ was delivered. Crossing my fingers that it has the updated firmware...
post #3924 of 4744
Quote:
Originally Posted by cgrant34 View Post

Just received confirmation that the new PJ was delivered. Crossing my fingers that it has the updated firmware...
Where are you at, the left coast? Fire that thing up and check. Of course you may be a shift worker and that is not going to happen. Hope you got the latest and be sure to let us know what you think.
post #3925 of 4744
Quote:
Originally Posted by Mikes2cents View Post

Where are you at, the left coast? Fire that thing up and check. Of course you may be a shift worker and that is not going to happen. Hope you got the latest and be sure to let us know what you think.

You guessed it. I'm a firefighter in the Phoenix area and I won't be able to get my hands on it until tomorrow morning. It was supposed to arrive yesterday, so I was pretty bummed when it didn't, knowing I'd have to wait that extra day... I'll update you guys once I get it up and running.
post #3926 of 4744
I also received the projector back from German Acer support and did a lot of testing connected to a PC and my Yamaha AV receiver with a high quality deinterlacer. Here are the results:

- The projector was away for 2 weeks to get the update
- I didn't have to pay for shipping
- The SNID did not change and the repair form states that only the firmware was updated (Projector was bought Nov 2011)
- The version numbers are the same as on the picture provided by members tequila66 and hv11225. It is firmware verion B03 from May 25 2012
- The tearing in progressive side-by-side format is completely gone for 50 and 60Hz input. It is not fixed for 24Hz input (but this mode is not officially supported anyway).
- The HDMI and DVI ports now offer true 1:1 pixel mapping for 1080 HD input. The sharpness is now the same as with VGA input
- Color management OSD menus have been greatly enhanced
- Other negative points mentioned previously seem not to have changed (only 1 user preset, very long sync times, slow dynamic black level adaption, sometimes slow menu response, to fast menu autoclose)


So based on my experience so far I would recommend the firmware update. It makes this already good projector even better.
I just checked the Acer website and the user manual is still at rev 1.0 from September last year which of course does not include the new color management menus.


I again noticed one strange problem though (that was present with the old firmware also) for side-by-side 3D input, interlaced or progressive and with/without AcuMotion:

Sometimes the (horizontal) separation between left and right picture is not stable across the screen. This can be clearly seen when looking on the 3D ouput without the glasses put on, so that I can see both pictures overlayed. With glasses on this translates to a distance shifting of parts of the scene forth and back, even causing objects in the front of others (e.g. a person in front of a wall) to fall "behind" it, which makes the 3D unviewable. I did not see this effect while testing some games in side-by-side mode (which was perfect) and for most animated movies it seems also not to occur. First I thougt it may be a problem with the data source. But when I checked Final Destination 5 yesterday evening (which is currently be shown on Sky 3D here in Germany) which suddenly had the problem, I switched the data soure of the pojector to force a resync and watched the same scenes again (using time shift of the Sky+ receiver). Now everything was initially perfect but after abot 10 minutes the problem did reoccur.

I wonder if anyone else did notice this strange behavior in SbS 3D mode.
Edited by Nobsi - 9/8/12 at 3:40am
post #3927 of 4744
Quote:
Originally Posted by cgrant34 View Post

Just received confirmation that the new PJ was delivered. Crossing my fingers that it has the updated firmware...

I'd have someone at home put it on a table, fire it up, call up the service menu, and tell me the rev #. I'm the impatient type.......smile.gif
post #3928 of 4744
Quote:
Originally Posted by Mikes2cents View Post

Well I checked the post and the links. I have not heard anything from CEDIA either. At any rate I do not expect anything below the 9500 line to exceed it and perhaps there would be a 9500 successor but nothing on that from the links. So I do not expect a new 9500 model and perhaps the 7531 successor is going to take up a spot just below the 9500 offering simlar specs but no lens shift. Regardless, here we go again waiting for the next thing when we could just be watching something right now. It is September and none of those new models are predicted to arrive before next year. Your choice.

I have a couple of contacts I can ask.
post #3929 of 4744
Quote:
Originally Posted by InCali View Post

I'd have someone at home put it on a table, fire it up, call up the service menu, and tell me the rev #. I'm the impatient type.......smile.gif

I love my wife, but I don't trust her with my new PJ... Go figure, I got called back for 12 hours this morning... The wait continues.
post #3930 of 4744
The good news: I finally got home and had a chance to fire up the PJ. Bad news: It's the old firmware.. mad.gif

Looks like I'll be contacting Acer on Monday. What's been the average turnaround time when sending back to Acer?
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