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The Official Acer H9500BD Thread - Page 150

post #4471 of 4662
1/9/13 at 1:31pm
About 3 weeks ago I sent in my Acer because it would not power on and asked if they would update the firmware. Apparently a safety tab was broken and they fixed it and updated the firmware. After receiving the projector back I had been noticing intermittent motion issues, most specifically on 24FPS blu-ray content. There seems to be a bug in the new firmware, because it was much better in the past, also the iris was terrible in that it was louder and slower.

I talked to Acer and will be sending it in, seeing as I have a week left on my warranty. I personally could have lived with the "HDMI BLUR" vs poor motion handling since I purchased the projector to watch movies. Even if they revert the firmware I would be pleased if it was the same as before.
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post #4472 of 4662
1/9/13 at 1:52pm
The safety latch and door system on this thing is really, really poorly designed. Not surprised at all that you experienced a fault here.

If mine ever goes down in a similar manner, I'm going to start by removing that switch from the equation completely.

Glad to hear yours is up and running. Not glad to hear it'll be BACK in the mail again to Acer. mad.gif
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post #4473 of 4662
1/9/13 at 3:52pm
Quote:
Originally Posted by squall12 View Post

yep for me acumotion on low setting are best for both movie and animation which i find the motion is very natural.

I definitely like the smoothness but I wish the effect was a bit more consistent/persistent. I also see occasional artifacts around some objects. For example if a character is walking across the screen and the camera is panning at the same time and there is a busy background (woods for example) then there can be a sort of muddy halo around the trailing edge of the person’s body. I think it just may be the software struggling to deal with the all the motion blur in the original. It doesn’t happen often though.

I suppose I will eventually get used to it and it will all seem normal.
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post #4474 of 4662
1/9/13 at 4:30pm
somehow the motion smoothness lag is gone now as i dont see any lag issue on it since last week and now watching movie with the motion smoothness no longer lag feel much much better with 24fps movie.
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post #4475 of 4662
1/9/13 at 5:56pm
At least with my setup, if I start the bluray and let the movie start playing then go into the 9500 menu and turn the accumotion to low,wait a second, then back to off it fixes the 24p studdering. A hassle but after the firmware update it seems to work.
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post #4476 of 4662
1/9/13 at 6:38pm
I still think I want to move to a slightly bigger higher gain screen to get the most out of 3d.
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post #4477 of 4662
1/10/13 at 7:03am
Quote:
Originally Posted by clay71 View Post

At least with my setup, if I start the bluray and let the movie start playing then go into the 9500 menu and turn the accumotion to low,wait a second, then back to off it fixes the 24p studdering. A hassle but after the firmware update it seems to work.

I noticed the same thing, but there was occasion that I had to repeat the process, that became annoying.
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post #4478 of 4662
1/10/13 at 11:05pm
Quote:
Originally Posted by KillRob View Post

Has anyone noticed what might be called a “color uniformity” issue with their H9500?

On mine if I display a completely black screen I notice that there is a slight red tint to the lower left corner and a slight green tint to the upper right corner. While it’s fairly easy to see on a black screen, I don’t notice it at all when a movie it playing so it’s not a big deal.

But I am curious if there is a something I can adjust that might clear it up. It may be a hardware defect of some sort and in that case I will just live with it but if I can fix it…that’s even better.

Hi killrob,

Well at least I found someone with the same issue as I have: exactly what you describe: red on the left lower, to greenish top right.
Indeed, in movies, it never really shows, at least I don't really notice.
But it probably does affect the image. I thought it was the lensshift that I had pushed to the max vertically, but it is not.
I'm waiting after the winter to maybe sent it to acer, when days get longer here (daylight until 10pm), I almost never use the projector in summer. But feedback on the acer support, and the poor new firmware makes me doubt to send it back.
I'm blown away by the image in general, but indeed, this is abnormal.

Any other owners with that symptom?
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post #4479 of 4662
1/11/13 at 6:55am
I see something like this too.
Slight reddish tint in the lower left corner, and, i wouldn't call it greenish, but a slightly brighter shade in the top right corner.
I can't see it during movies or games, but it is slightly noticeable on an all white or all black screen.
I got mine from newegg when they started selling the projector with the updated firmware.
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post #4480 of 4662
1/11/13 at 7:10am
Mine is from France, with still old firmware.
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post #4481 of 4662
1/11/13 at 9:18am
i see the green tint, only on dark black screen (logo screen for example) if i had left the 3D setting to on. once i turn off black level is back.
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post #4482 of 4662
1/11/13 at 12:23pm
Quote:
Originally Posted by YannickDK View Post

Mine is from France, with still old firmware.
What source is connected on the PJ? HTPC, Media Player? Does it change if you unplug the source?
I recall seeing this happen with my media player but not with my HTPC
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post #4483 of 4662
1/11/13 at 12:29pm
FYI

I recently ordered a new type of rechargeable DLP glasses from amazon.de.
I briefly tested this and my first observation is that they are every bid as good as the Acer ones, same color and contrast.
They are very light and comfortable for only 50 euros:
http://www.amazon.de/St%C3%BCck-Vierte-Generation-2013-Projektoren/dp/B009KTKETE/ref=sr_1_3?ie=UTF8&qid=1357935600&sr=8-3
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post #4484 of 4662
1/11/13 at 1:42pm
Quote:
Originally Posted by opeters View Post

What source is connected on the PJ? HTPC, Media Player? Does it change if you unplug the source?
I recall seeing this happen with my media player but not with my HTPC

Thanks for the suggestion. Source is a Panasonic dmp-bdt500.
I do have a Hdmi matrix between, I will try to go direct.
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post #4485 of 4662
1/11/13 at 1:47pm
Quote:
Originally Posted by opeters View Post

FYI

I recently ordered a new type of rechargeable DLP glasses from amazon.de.
I briefly tested this and my first observation is that they are every bid as good as the Acer ones, same color and contrast.
They are very light and comfortable for only 50 euros:
http://www.amazon.de/St%C3%BCck-Vierte-Generation-2013-Projektoren/dp/B009KTKETE/ref=sr_1_3?ie=UTF8&qid=1357935600&sr=8-3

I ordered the same last week. I was enthusiast when I received them Monday, but testing them quickly disappointed me. Not the glasses, they do the job perfectly, but they are in my opinion not comfortable: though they are lighter than the acer, the weight is full on the nose and the rubber is actually not well placed and does not help. But they are cheaper indeed.
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post #4486 of 4662
1/11/13 at 2:12pm
Quote:
Originally Posted by hungary View Post

Sorry if this isnt suitable to post here...

BenQ W1070 review is out - www.projectorreviews.com/benq/w1070/index.php
Have anyone of you actually compared with it?

For sure H9500BD black is superior than it.. with CFI too.. other than that, anyone compared A/B?

I have a H9500BD and is in getting a firm ware update. I am pretty certain I will not get it back in time to ship south where I will be stuck for 8 months so I ordered a W1070 to have direct shipped so I have a large screen and 3D smile.gif Looking forward to compairing it to the H9500BD though it will not really be a A/B more off memory. I am hoping the native contrast is higher in the W1070 for more shadow detail, I find differing reports on actual contrast so who knows, will know in March though, well if it makes it there working that is smile.gif

Side not and large Kudos to TrueDepth here. I ordered two pair of their DLP link glasses December 2011 and learned the W1070 uses 144hz instead of 120hz that most use as does the H9500BD. TrueDepth has updated their glasses to handle the 144hz and they are exchangeing mine out for new ones. That is amazing customer service in my opinion, I was just asking them if my S/N ones would work or not thinking I may need to buy more but they offered an exchange, I am impressed.
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post #4487 of 4662
1/11/13 at 2:22pm
Quote:
Originally Posted by pdisme View Post

Hi all, my post is mostly a cut and paste of one I just added to the Epson 8350 owners thread since I'm comparing it and the H9500BD. Long story short, my wife wants to play Call of Duty with me all the time and I hate split screen, so I want to put two projectors side by side in my home theater so we can both play 'full screen' size games on each half of the home theater screen. The Epson is good from a price, features and replacement bulb cost standpoint, but is 2D only and there may be games that come out in the future that I actually want to play in 3D, so perhaps the two year old Epson is not such a great choice for long term, and that got me looking at the 9500.

The questions I've come up with related to this:
  • My theater screen is 120" horizontal. If we want to play two 'full screen' games side by side, this means at most, I need a projector that can project a 60" horizontal image (69" diagonal). This rules out short throw projectors since even at 5 feet they will typically be 100+ inches projected. Would the 9500 work well at whatever distance it needs to be to get the image that small?
  • Expanding on the above, brightness becomes a concern when the projector is being used for such a small image. My theater is completely black walls and ceiling, dark grey floor, zero ambient light. Could the 9500's brightness be turned down enough to not be overly bright projecting a small image in a dark room? I checked coderguy's projector calculator for the 9500; if I set the screen size to 69" diagonal it shows all the options as being undesirably bright. Oddly, it doesn't allow for repositioning the projector based on height from floor, but I was under the impression this projector has lens shift.
  • Anyone using it for FPS gaming have thoughts on it for that purpose?
  • Any other projectors you recommend I look at? \
  • Based on this thread, it sounds like firmware updates require sending it in?

I used it as a 80" diagnal for a small while and was ok, not sure what it will do at 60" but for brightness a ND filter could be added.

I play a decent amount of FPS, mostly in LAN parties vs online and it did well. Inputlag is around 30-40ms for 2D gaming, 3D it goes up a good bit around 100ms, this would be a issue in competitive FPS.

I would say check out the W1070 BenQ just released but that is a light cannon compared to the H9500BD. I would likely lean more towards a plasma tv in the 60" range if I was in your shoes. Least that is my gut thought, though DLP does 3D better then anything else. May find some great deals on Mitsubishi DLP tv's as they are not making them anymore.
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post #4488 of 4662
1/11/13 at 9:48pm
Quote:
Originally Posted by man4mopar View Post

I have a H9500BD and is in getting a firm ware update. I am pretty certain I will not get it back in time to ship south where I will be stuck for 8 months so I ordered a W1070 to have direct shipped so I have a large screen and 3D smile.gif Looking forward to compairing it to the H9500BD though it will not really be a A/B more off memory. I am hoping the native contrast is higher in the W1070 for more shadow detail, I find differing reports on actual contrast so who knows, will know in March though, well if it makes it there working that is smile.gif.

Hey...it's so nice that H9500BD owner is comparing W1070 soon!! So looking forward to hearing from you soon!
From Art's reviews, pictures show H9500BD has a deep better black, and higher contract picture, while W1070 seems washed out.. and lesser black (might be due to it's a light cannon)..
Waiting for your point of view man4mopar
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post #4489 of 4662
1/14/13 at 11:41am
Hi I sent mine in for the firmware update and just received it last night (amazing that Fedex delivered on Sunday night). I confirmed that it has the latest FW update and according to the paperwork the motherboard was also replaced.

I am still seeing tearing for 3d SBS content. I have not tried games but when I watched a 3D MKV 1080p SBS, there was still tearing. I didn't see any improvement from before the FW update. Has anyone else who updated to the lastest FW tried to watch 3D MKV SBS?
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post #4490 of 4662
1/14/13 at 12:02pm
Quote:
Originally Posted by YannickDK View Post

Hi killrob,

Well at least I found someone with the same issue as I have: exactly what you describe: red on the left lower, to greenish top right.
Indeed, in movies, it never really shows, at least I don't really notice.
But it probably does affect the image. I thought it was the lensshift that I had pushed to the max vertically, but it is not.
I'm waiting after the winter to maybe sent it to acer, when days get longer here (daylight until 10pm), I almost never use the projector in summer. But feedback on the acer support, and the poor new firmware makes me doubt to send it back.
I'm blown away by the image in general, but indeed, this is abnormal.

Any other owners with that symptom?

Quote:
Originally Posted by jdejose View Post

I see something like this too.
Slight reddish tint in the lower left corner, and, i wouldn't call it greenish, but a slightly brighter shade in the top right corner.
I can't see it during movies or games, but it is slightly noticeable on an all white or all black screen.
I got mine from newegg when they started selling the projector with the updated firmware.

I guess it's some consolation to know we are not alone. smile.gif

And it seems we are all agreed that it isn't noticeable when wathcing movies. Good enough.
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post #4491 of 4662
1/14/13 at 4:30pm
Quote:
Originally Posted by sega_97 View Post

Hi I sent mine in for the firmware update and just received it last night (amazing that Fedex delivered on Sunday night). I confirmed that it has the latest FW update and according to the paperwork the motherboard was also replaced.

I am still seeing tearing for 3d SBS content. I have not tried games but when I watched a 3D MKV 1080p SBS, there was still tearing. I didn't see any improvement from before the FW update. Has anyone else who updated to the lastest FW tried to watch 3D MKV SBS?

I may be wrong, but I think SBS tearing was not part of the FW fix..
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post #4492 of 4662
1/14/13 at 4:56pm
Quote:
Originally Posted by aaranddeeman View Post

I may be wrong, but I think SBS tearing was not part of the FW fix..


I am pretty sure that there have been reports stating that SBS tearing had been fixed. Can anyone confirm that 3d SBS has been fixed, particular for movies.
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post #4493 of 4662
1/14/13 at 7:52pm
Quote:
Originally Posted by aaranddeeman View Post

I may be wrong, but I think SBS tearing was not part of the FW fix..

I recall hearing SBS was not supported (pre or post firmware fix) at 24fps. I don't do SBS, never looked into it, and so I'm relying on info from others on this thread.
Edited by InCali - 1/14/13 at 9:00pm
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post #4494 of 4662
1/15/13 at 3:16am
Quote:
Originally Posted by megabadd View Post

I remembered that I had a sample 1080p mkv SBS file and tried it -- no tearing. This issue has been definitively fixed with this firmware update.

Did you try the mkv at 24hz or 60hz. I still get tearing at 24hz 3d subs mkv?
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post #4495 of 4662
1/15/13 at 3:44am
T I
Quote:
Originally Posted by timduru View Post

Well I got it back, Chronopost was definitely more efficient, got it in one day wink.gif

The good news is that the blurr over HDMI is definitely fixed.
The tearing of the SBS content is mostly fixed

It seems to depend on the resolution/freq though
Here is what I found out so far:
- 1080 SBS 24 => Not fixed
- 1080 SBS 50 => Mostly fixed, I almost don't notice tearing anymore.
- 1080 SBS 60 => Mostly fixed, I almost don't notice tearing anymore.

In 50/60 it seems there is some kind of lag around the middle of the screen, but definitely nothing compared to the "sharp" tearing of the image before.
Might be more related to accu motion not being perfect, nothing major.
1080 60 seems to be giving the best results.

And image is definitely much sharper than in my previous viewing of SBS material.
Just looking at the Computer desktop image I can tell it is correct now too.
(Before the text was all blurry, now it's sharp and you see all pixels)


Looking at the manual, Top Bottom 1080 24 is supported , but not SBS 1080 24 actually which is kinda weird,
but I guess that we can't complain on that one in that case wink.gif

4 HDMI - 1.4a 3D Timing
Modes Resolution V.Frequency [Hz] H.Frequency [KHz]
720p (Frame Packing) 1280x720 50 37.5
720p (Frame Packing) 1280x720 60 45.0
1080p (Frame Packing ) 1920x1080 24 27.0
720p (Top and Bottom ) 1280x720 50 37.5
720p (Top and Bottom ) 1280x720 60 45.0
1080i (Top and Bottom) 1920x1080 50(25) 28.1
1080i (Top and Bottom) 1920x1080 60(30) 33.8
1080p (Top and Bottom) 1920x1080 24 27.0
1080p (Top and Bottom) 1920x1080 50 56.3
1080p (Top and Bottom) 1920x1080 60 67.5
720p (Side by Side (Half)) 1280x720 60 45.0
1080i (Side by Side (Half)) 1920x1080 50(25) 28.1
1080i (Side by Side (Half)) 1920x1080 60(30) 33.8
1080p (Side by Side (Half)) 1920x1080 50 56.3
1080p (Side by Side (Half)) 1920x1080 60 67.5




Only difference with the US firmware seems to be the MEMC version. Whatever that is.

Never mind guys, re-read the entire thread and found this posting from Tim regarding 3d sbs. Thanks.
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post #4496 of 4662
1/15/13 at 6:13pm
Quote:
Originally Posted by sega_97 View Post

T I
Never mind guys, re-read the entire thread and found this posting from Tim regarding 3d sbs. Thanks.

That's the post I remembered. 1080p SBS 24 was never supported. I'm surprised I remembered that....reading this thread is like reading, well, something really long. Maybe not quite War and Peace, but maybe Anna Karenina or David Copperfield or something...

timduru has been really, really helpful and provided a lot of info for all of us.
Edited by InCali - 1/15/13 at 6:32pm
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post #4497 of 4662
1/19/13 at 9:27am
operters recommended a pair of Acer compatible 3D glasses sold on the German version of the Amazon website. He said they were only 50 euros. Now they sell for 59.9 euros. That's nearly 80 dollars So they may be excellent but they are not a bargain anymore.

I also have some trepidation is using a German website. I took German in college but when I went to Vienna I couldn't understand anyone and they couldn't understand me. I forced to conclude that I don't speak German even a little. Considering how many errors I make ordering on English language websites, I'm wary of spending money when I can't really understand the language.

I thought my Acer glasses were broken. I showed them to my handyman who dropped them. They never worked quite right after that. As it happens it was just that the battery needed to be replaced. I figure perhaps 50 hours of 3D. Hard to say exactly. At least ten 3D movies plus some sports and a lot of demos.

The Top Ten website has a section on 3D glasses: http://3d-tv-glasses-review.toptenreviews.com/

However most of their top rated brands cost well over a $100. I watch a fair amount of 3D but I want to have 3 pair on hand so I can accommodate at least a few guests. Their top rated Samsung glasses cost $150. the Mitsubishi glasses are $350. I'm wondering about the glasses at the other end of the spectrum like the $30 SainSonics.

I am frustrated that I don't understand 3D glasses features and properties. Why Is the image in the Acer glasses green tinted? Some other brands aren't. Which glasses work with which projectors and why? I'm looking in to it and if I find any information worth sharing I'll post it in the 3D forum with a link here.
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post #4498 of 4662
1/19/13 at 3:51pm
Quote:
Originally Posted by PLB View Post

operters recommended a pair of Acer compatible 3D glasses sold on the German version of the Amazon website. He said they were only 50 euros. Now they sell for 59.9 euros. That's nearly 80 dollars So they may be excellent but they are not a bargain anymore.

I also have some trepidation is using a German website. I took German in college but when I went to Vienna I couldn't understand anyone and they couldn't understand me. I forced to conclude that I don't speak German even a little. Considering how many errors I make ordering on English language websites, I'm wary of spending money when I can't really understand the language.

I thought my Acer glasses were broken. I showed them to my handyman who dropped them. They never worked quite right after that. As it happens it was just that the battery needed to be replaced. I figure perhaps 50 hours of 3D. Hard to say exactly. At least ten 3D movies plus some sports and a lot of demos.

The Top Ten website has a section on 3D glasses: http://3d-tv-glasses-review.toptenreviews.com/

However most of their top rated brands cost well over a $100. I watch a fair amount of 3D but I want to have 3 pair on hand so I can accommodate at least a few guests. Their top rated Samsung glasses cost $150. the Mitsubishi glasses are $350. I'm wondering about the glasses at the other end of the spectrum like the $30 SainSonics.

I am frustrated that I don't understand 3D glasses features and properties. Why Is the image in the Acer glasses green tinted? Some other brands aren't. Which glasses work with which projectors and why? I'm looking in to it and if I find any information worth sharing I'll post it in the 3D forum with a link here.

I found that the dimensional optics, despite of the other advantages I found them to have, are the ones which have a green or yellowish tint. The Acers have more of a bluish tint (which I prefer). I was just comparing the two glasses rather than focusing on the picture with no glasses and the picture with the Acer glasses.

Have you tested any other glasses besides the Acers?

LC
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post #4499 of 4662
1/20/13 at 12:15pm
Quote:
Originally Posted by InCali View Post

Quote:
Originally Posted by PLB View Post

operters recommended a pair of Acer compatible 3D glasses sold on the German version of the Amazon website. He said they were only 50 euros. Now they sell for 59.9 euros. That's nearly 80 dollars So they may be excellent but they are not a bargain anymore.

I also have some trepidation is using a German website. I took German in college but when I went to Vienna I couldn't understand anyone and they couldn't understand me. I forced to conclude that I don't speak German even a little. Considering how many errors I make ordering on English language websites, I'm wary of spending money when I can't really understand the language.

I thought my Acer glasses were broken. I showed them to my handyman who dropped them. They never worked quite right after that. As it happens it was just that the battery needed to be replaced. I figure perhaps 50 hours of 3D. Hard to say exactly. At least ten 3D movies plus some sports and a lot of demos.

The Top Ten website has a section on 3D glasses: http://3d-tv-glasses-review.toptenreviews.com/

However most of their top rated brands cost well over a $100. I watch a fair amount of 3D but I want to have 3 pair on hand so I can accommodate at least a few guests. Their top rated Samsung glasses cost $150. the Mitsubishi glasses are $350. I'm wondering about the glasses at the other end of the spectrum like the $30 SainSonics.

I am frustrated that I don't understand 3D glasses features and properties. Why Is the image in the Acer glasses green tinted? Some other brands aren't. Which glasses work with which projectors and why? I'm looking in to it and if I find any information worth sharing I'll post it in the 3D forum with a link here.

I found that the dimensional optics, despite of the other advantages I found them to have, are the ones which have a green or yellowish tint. The Acers have more of a bluish tint (which I prefer). I was just comparing the two glasses rather than focusing on the picture with no glasses and the picture with the Acer glasses.

Have you tested any other glasses besides the Acers?

LC

Search the thread, there are many posts about glasses.

That said has anyone found any new low prices dlp link glasses?
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post #4500 of 4662
1/20/13 at 6:17pm
News on the Acer 3D glasses front.

First of all I had had trouble with the glasses losing sync. This was a real pain. The solution is simple - replace the battery. Nothing else was needed. With a new battery they are rock steady. The old battery still worked but had lost some power apparently.

The second discovery is almost as simple. I noticed the other night while watching MIB 3 that the white frames formed a white ring around the image in my viewing field. I took a black Sharpie and painted the inside of the frame. The outside looks exactly the same but the inside part that you see is now a flat black. The 3D image is now better. There is less eye strain. I only watch 3D material with the room very dark. The black frame now disappears and the screen image doesn't compete with the white frame for the eye's attention.

It only takes about ten minutes to blacken a pair of 3D glasses. It takes no skill either. My Sharpie still seems to have ink.

BTW MIB 3 is pretty poor. Will Smith alone can't save this weak script.
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