or Connect
AVS › AVS Forum › A/V Control & Automation › Home Automation › Honeywell Prestige vs Ecobee - Thoughts?
New Posts  All Forums:Forum Nav:

Honeywell Prestige vs Ecobee - Thoughts?

post #1 of 9
Thread Starter 
I'm in the market for a new IP thermostat, but I'm having trouble deciding which way to go. I currently have the Filtrete 3M-50, which I would consider a "budget" IP thermostat. I love having remote access, but I'm fed up with the operation of this tstat (I won't go into the details - that's a rant for another thread).

I've narrowed down the replacement options to two - the Honeywell Prestige HD with Redlink Gateway, and the Ecobee. There seem to be pros and cons for each.

Honeywell Pros:

- Easy to install.
- Should be reliable (seems like 90% of all tstats are Honeywell).
- Comes with outdoor temperature sensor.

Cons:

- Separate Redlink gateway needed for internet access.
- Tstat itself doesn't seem to "use" the internet for weather, etc.
- $$$

Ecobee Pros:

- Excellent GUI.
- Wi-fi built into the tstat.
- Weather forecast displayed on the touchscreen.
- Cheaper (compared to the Honeywell).

Cons:

- More complicated to install (with the equipment interface).
- Reliability?

My other concern with both units is the web portal. Currently, both are free, but Ecobee used to charge for this, so I'm guessing that could come back. Also, the remote interface is dependent on the company keeping the servers running. I'm guessing Honeywell can afford to lose money on something like this, but Ecobee is a smaller company. If they go out of business, there goes remote access.

At this point, I'm leaning toward the Ecobee. The unit is really slick, and the remote interface seems to work very well. That said, I haven't seen a demo of the Honeywell remote interface.

Does anyone have experience with either of these units, or both? I'd love to hear feedback from people who have lived with either of these.

I've also considered the just announced Nest learning tstat, but I'm not quite sold yet. Sure is sexy looking, though...

Thanks for any opinions.
post #2 of 9
Well, I've just gone the other direction. I was going to get the ecobee until I heard about the redlink internet gateway. I'm doing honeywell zoning and getting the prestige IAQ so everything will be Redlink anyways. Combining that with Honeywell home-use pricing and it was a done deal. We've installed an Ecobee and it was really slick, but I'm hoping Honeywell continues to develop the internet side of things and open up even more possibilities on the home automation side.

Another alternative is American Standard/Trane and their integration with Schlage-link which will also do IP video cameras, door locks, and light switches as well as anything z-wave based. The standard thermostat is a bit boring compared to Prestige or ecobee, but the new Acculink Platinum looks very nice, albeit very expensive as well.
post #3 of 9
You mentioned Ecobee was cheaper than Honeywell. One of the reasons I chose Honeywell was because it was less expensive than Ecobee. The specific prices I paid are below. All products are new:

$248 for Prestige HD IAQ Thermostat, Equipment Interface Module, Comfort Control Remote, and Outdoor Sensor

$112.50 for Redlink Wireless non-Prestige Thermostat, Equipment Interface Module, Comfort Control Remote, and Outdoor Sensor (package YTH6320R1015)

Other deciding factors include preferring the appearance of the Honeywell Prestige display, and the comfort control remote offered by Honeywell. I have 3 Honeywell's installed with a hand held control for each by my chair/bed in each room. This way I can change temperature without having to carry a smart phone between rooms and deal with the Internet gateway and external servers.
post #4 of 9
Thread Starter 
Thank you for the replies aka and frumper. I'm actually a little surprised - I haven't seen much love for the Prestige on other boards when compared to the Ecobee. That's part of the reason I was leaning toward Ecobee. But I do really like the Prestige, especially now that it can connect to the internet, which is why it's still in the running.

Since you're both familiar with the Prestige, can I ask a few questions?

- What is the diagonal size of the touchscreen? How responsive is it?

- How is the web interface? Is this a complete interface (meaning, can the tstat be fully programmed from here), or does it only support simple temperature changes?

- How does Redlink coexist with normal Wi-Fi? Any interference?

I will say that I sent similar questions to both the Ecobee and Honeywell customer support reps via their web interface. Ecobee replied to me will all my questions answered within 24 hours. As for Honeywell, it's been a week with no reply. This does concern me - I'll be installing this myself, so should I have a warranty issue, I'll need to contact the company directly. But either might deny my claim, since these are both "pro install" products.

My main concern with the Ecobee at this point is taking a chance on a company that I don't really know. I did that already with the Filtrete tstat I installed six months ago, and I'm ready to rip that thing off the wall. I don't want to repeat that with the Ecobee, and I can't imagine feeling that way about the Prestige.

As for price, I found similar prices to what you posted aka, but that was for just the tstat and Redlink gateway, and no other accessories. Together, that is more expensive than the Ecobee by about $50. I wouldn't mind having the outdoor temp sensor and one of the comfort control remotes, neither of which is offered by Ecobee. I'll look around on pricing a little more, but if either of you can recommend a seller, I'll check it out.

Thanks again.
post #5 of 9
Does either of these two offer a locked mode? Between kids and the cleaning lady I have temps messed with and/or the fan turned permanently. Last time that happened it was left on for 30 hours before I knew it.
post #6 of 9
Quote:
Originally Posted by S-dogg View Post

I will say that I sent similar questions to both the Ecobee and Honeywell customer support reps via their web interface. Ecobee replied to me will all my questions answered within 24 hours. As for Honeywell, it's been a week with no reply. This does concern me - I'll be installing this myself, so should I have a warranty issue, I'll need to contact the company directly. But either might deny my claim, since these are both "pro install" products

It's been my experience that Honeywell support is very poor if you are installing yourself and not a professional. When I've called the support line, they usually told me something to the effect of, "This is a Pro install thermostat. We can only provide installation support to professionals." An installer I know let me use his name and phone number to get through, and then support was very helpful. Within in a few minutes, we resolved the problem. There is a hidden menu for non-standard HVAC wiring configurations that is not mentioned in the owner's manual, and a setting in that menu needed to be changed.

The thermostat has a cleaning mode and multiple lock modes. You can search the manual at http://www.forwardthinking.honeywell...e_feature.html for more detail. I expect the manual will also list screen dimensions.
post #7 of 9
Hi everyone! My name is Diego and I'm from Argentina.

Could anyone tell me if either the Honeywell or the Ecobee could be used here in my country (we've got 220V here) I'd like to use one of those tstats to control a heat panel that has 900W.

Thanks in advance for spending your time reading this, and I'm sorry about my lack of knowledge in this subjet!
post #8 of 9
The ecobee should be easier to install as it is only two components rather than up to 5 with the Honeywell product. Ecobee web portal is way more in depth than Honeywell's. Ecobee hosts the information on their servers because the open format would lead to more work for the installers and most HVAC techs are not computer guys. Ecobee doesn't offer a remote because they have apps for every type of smart phone so your phone or computer can be your remote rather than having another remote to put on your coffee table. As long as the Ecobee is connected to the internet it will get outdoor weather information from weather.com but if you wanted a dedicated hard wired outdoor sensor you could add one by installing the remote sensor module into the ecobee equipment interface and hard wiring an outdoor temperature sensor. With the Ecobee you can lock the screen out, password protect or you can limit the range of temperatures available to users on the screen (say 66-74 degree range). Also Ecobee support is light years ahead of Honeywell. Ecobee has been meeting and exceeding sales expectations since 2007 and will be rolling out new products soon so the danger zone of a new start up company going out of business has somewhat passed. If they were to go out of business they could always make it a open format and allow local server hosting so customer could continue to use their systems.

Hope this info answers your concerns with Ecobee.
post #9 of 9
I know the Ecobee needs either an AC adapter or 24v power. Does the Honeywell also need this?

With Nest blowing away the market, are there rumors of either company coming out with a next gen soon?
Edited by joninnyc - 7/24/12 at 4:25pm
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Home Automation
AVS › AVS Forum › A/V Control & Automation › Home Automation › Honeywell Prestige vs Ecobee - Thoughts?