Hi all, about 2 month ago I started my small man cave project and pre-order the Fusion Escape. I was a bit nevous about buying these chairs that I hadn't actually seen or felt in person, but Roman put my mind at ease and answered all my questions. He was very helpful and pleasure to deal with.
Well, man cave is about finished as I just received my black leather/vinyl Fusion Escape the day before Thanksgiving ... a row of three curved and am very happy! The shipping and delivery was almost on time (about 30 min late) and outstanding even without white glove delivery. They were easy to set up and were perfect for my limited space that I had to work with (13' x 15').
The chairs was packaged extremely well but two of the boxes has some minor damage during shipping. Only one chair was affected where the piece at the bottom of the chair (looking from the back) that hold the flap cover by velcro was loose. Upon inspection the metal bracket that hold the piece (wood) to the metal frame was bent. I straighten the metal bracket and all was good. This same chair also had an issue with the "open" button and after a few emails with Roman it started to work. Roman promise to take care of it if the issue re-occur so hopefully this was an isolated incident.
These Escape chairs are super comfortable ... leather material feels good, firm and not overstuffed, stitching look straight and chair provides enough support for my back (I'm 5'7). As for how well the leather upholstery and seat holds up ... time will tell but I'm confidence that it'll be fine.
The power recline is smooth and quiet but the leather does squeak some. These chairs easily adjust to my optimal viewing position and I have the option to lock it into position. When the "Lock" button is pressed it turns red and the other blue LED buttons turns off (nice new feature). The blue LED light in the drink holders really add a nice dramatic touch and not distracting when lid. The cup holder cooler does really keep the drink chilled ... an awesome feature! The armrests have ample storage for my need ... throw blankets and the heavy duty aluminum tray. I love the power adjustable headrest, it tilts my head forward so I can view the screen while fully reclined - an excellent feature! With the footrest extended up I can actually sleep in it, its that comfortable! Maybe my only complaint is that its missing a feature for neck support that can give off heat and soft vibrating massages
So after setting up the chairs and using it for the pass week, I am very satisfied. I can say the Fusion Escape that everyone in this thread has been talking positive about is true. It did not disappoint ... great quality leather seats and the awesome customer service.
Overall very happy and would highly recommend this company and the Fusion Escape seats to all my friends.