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Picture Too Wide For Screen - Need Help

post #1 of 13
11/7/11 at 9:28am
Thread Starter 
Problem: The picture being shown on the TV screen is "too wide" for the screen. It shows up most often when watching football on channels where the score info is in the upper left/right hand corners - the left side of the score is cut off. The right edge suffers the same fate.

Hardware:
Sony Bravia KDL55-HX800 HDTV (3D capable)
Pioneer VSX-1121K Receiver
DishTV HD DVR Receiver

The Dish signal (1080i, I guess?) is fed into the Pioneer receiver (HDMI to HDMI)
The receiver signal is fed to the TV (HDMI to HDMI)

The picture looks great - it's just too big. I have tried the wide/zoom feature on the TV remote - no joy. I have run through the options on the receiver remote, but I'm not smart enough to understand them all. The Dish receiver is set in 16:9 mode. I haven't found any other options there that might make a difference.

Any advice on what to change or look at to fix the issue is greatly appreciated!

Eric
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post #2 of 13
11/7/11 at 9:37am
Bypass the receiver and just go from the STB to the TV and see what happens.If its still to big, there must be a setting somewhere you are missing.
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post #3 of 13
11/7/11 at 11:34am
Quote:
Originally Posted by homegun View Post

Problem: The picture being shown on the TV screen is "too wide" for the screen. It shows up most often when watching football on channels where the score info is in the upper left/right hand corners - the left side of the score is cut off. The right edge suffers the same fate.

Hardware:
Sony Bravia KDL55-HX800 HDTV (3D capable)
Pioneer VSX-1121K Receiver
DishTV HD DVR Receiver

The Dish signal (1080i, I guess?) is fed into the Pioneer receiver (HDMI to HDMI)
The receiver signal is fed to the TV (HDMI to HDMI)

The picture looks great - it's just too big. I have tried the wide/zoom feature on the TV remote - no joy. I have run through the options on the receiver remote, but I'm not smart enough to understand them all. The Dish receiver is set in 16:9 mode. I haven't found any other options there that might make a difference.

Any advice on what to change or look at to fix the issue is greatly appreciated!

Eric

Many stations have started providing a trimmed version of their 16:9 HD signal for their 4:3 SD station. This results in some graphics being "cut off" by the "black bars" that appear on the left and right of a 16:9 screen. If your DISH receiver is stretching these 4:3 signals to 16:9, the bars disappear, and the "cut off" info seems to be off of the screen.

I'm not familiar with the aspect ratio settings for your dish receiver, but check to see if there is one called "native", or the equivalent. Choose it. The "black bars" on the left and right will re-appear, and you will see that they are cutting off the information.
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post #4 of 13
11/7/11 at 1:36pm
Look for an option in the TV or Pioneer receiver referred to as something like "1:1 Pixel Mapping". Try disabling if enabled.
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post #5 of 13
11/7/11 at 2:22pm
^^^^ that was my first thought. On LG sets it's called Just Scan (it disables the over scanning option so that 1:1 pixel mapping is enabled).
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post #6 of 13
11/7/11 at 2:58pm
Sony uses the term "full pixel" but it's only valid for HD sources, not SD
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post #7 of 13
11/7/11 at 3:13pm
Quote:
Originally Posted by jjeff View Post

Sony uses the term "full pixel" but it's only valid for HD sources, not SD

If he is coming out of a Dish box with fixed output, the receiver will be getting HD ... to its definition.

I KNOW that 480i stretched to 1080i isn't HD, but the set thinks it is ...

There are pluses and minuses to fixed and native outputs ... I prefer native, but it seems to take longer for the set to lock on channel changes.
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post #8 of 13
11/7/11 at 3:13pm
What station are we talking about?

Some HD local stations are not transmitted in HD on satellite. Unless that station has some arrangement to send a separate (fiber) feed of SDTV to the satellite carrier's local "Point-of-Presence" (POP), or uses a Automatic Format Description marker for a particular show, the satellite will get a center-cut 4:3 picture, which it retransmits in Standard Definition.
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post #9 of 13
11/8/11 at 4:34pm
Thread Starter 
Sorry for the slow response - now I have the crud too. I tried connecting the Dish box directly to the tv and get the same result. This happens with ESPN Fox NBC CBS ABC - all major networks all supposedly in HD format. The only setting the Dish box has is Analog Type, which is set to "Offair", TV Type, which is set to "1080i", and Aspect Ratio, which is set to 16:9. The TV is set to Full Pixel, which shows the most picture on the screen but still cuts stuff off.

Any more thoughts?

Eric
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post #10 of 13
11/8/11 at 5:46pm
Quote:
Originally Posted by homegun View Post

Sorry for the slow response - now I have the crud too. I tried connecting the Dish box directly to the tv and get the same result. This happens with ESPN Fox NBC CBS ABC - all major networks all supposedly in HD format. The only setting the Dish box has is Analog Type, which is set to "Offair", TV Type, which is set to "1080i", and Aspect Ratio, which is set to 16:9. The TV is set to Full Pixel, which shows the most picture on the screen but still cuts stuff off.

Any more thoughts?

Eric



Do you have a DVD or Blu-ray player that has HDMI output? If so, how does the picture look when you play a disc?

Another thing you can try if possible is connect an OTA indoor antenna to the tv and see what channels look like. Of course you can only do this if you are fairly close to the TV transmitters where you live.
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post #11 of 13
11/8/11 at 6:06pm
Depending on your Dish remote, either hit the grey page UP or page Down buttons on the upper right area of the remote.
OR, hit the Format button on the number keypad, which is the * key.
This will cycle through all the image width options.
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post #12 of 13
11/8/11 at 6:36pm
It has to be a box or display setting.
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post #13 of 13
3/26/12 at 4:17am
Thanks @arxaw. The format button on the dish remote ("*") did the trick. I knew it was the Dish DVR because my BluRay and AppleTV sources were passing through the receiver without cropping the picture at all.
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