Fedex delivered my Hsu VTF-15H and were very good about it. I was home and the driver even helped me carry it into my house (which they are not supposed to do) since it was February in Minnesota and my wife is tiny
UPS... Well I ordered a playset for the kids and one UPS driver driving a freight truck shows up and was literally cursing about how heavy it was and asked me what he was supposed to do to try and get it off the truck... I am not a small guy so I got rather pissed off and told him it was his job and that I was happy to help out but that he clearly should have had another UPS employee helping him. They know the weight and size before they left the UPS warehouse, and that cursing at me was the wrong answer. He shut his mouth and we unloaded it off the truck with me doing all the heavy lifting..