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Originally Posted by
deepthinker 
Holy crap!!! I just write that post responding 3 days ago to Natedoggg saying I had decided to keep the TV and just live with the hockey DSE issue. Well the wife and I were just sitting here watching the season finale of Game of Thrones off the DVR when it gets to one of the really snowy scenes. All of a sudden I see this line. I've changed inputs and even tried an OTA feed plugged straight up to the TV and it doesn't go away. There is this thin purple dotted looking line running the entire vertical length of the TV about 4 inches in from the left side of the TV. Is this a line of dead or stuck pixels????
Thankfully I still have a little less than 2 weeks on the 90 day return to Sam's Club, but it just really pisses me off, as I had finally made up my mind to keep the TV. I also have to rent a truck to take this monster back up to Sam's and since I already got rid of the box the wife or I will have to sit in the back with it and pray to God we can keep it from falling over on the way there. Man this really sucks. You guys think I should even risk renting a truck and driving this thing up to Sam's or should I just call Sharp and have them send a tech out and put it in their lap?


Quote:
Originally Posted by
deepthinker 
Oh and to clarify it is not only there on a white background. I only minimized Windows MCE and brought up I.E. so there was a white background to take a better picture of it. You can see it all the time unless the screen is completely black no matter what color is being displayed. Of course you probably figured that out without my having to say it. If you look at the top left of the close up picture of Internet Explorer it cuts through the blue highlight in the URL bar.
Quote:
Originally Posted by
deepthinker 
Okay well that didn't take long. The wife says under no circumstances are we putting this TV in the back of a rental truck and taking it back to Sam's. She actually thought I was nuts for wanting to return it because of the DSE hockey issue, as she said "How often do we really watch hockey and the picture is amazing!!" So, looks like I'm calling Sharp. I'll let you folks know how it goes.
Well I never logged back on here to let you guys know what happened, but now I definitely had to do so. I either have the worst luck in the world or just wish I had never bought a Sharp TV. Sharp finally got my first LC-70LE632U set with the purple vertical line replaced with a refurb of the same back in the middle of October. That however was a nightmare in itself though. The first replacement the guys delivered when pulled out of the box had been damaged in shipping somehow and the screen was cracked. So back in the box it went and we had to deal with the purple line for them to ship out a 2nd replacement.
Everything had been fine once I got the 2nd replacement shipped and on the stand. Beautiful picture like before except the stupid DSE that only bugged me much while watching hockey, but hey hockey lockout took care of that.

Anyway, brings us to today and the past week. A couple of weeks ago Sharp sent the e-mail offering the extended warranty. My original isn't even up officially until March plus three months more for signing up/registering Aquos Advanatage. I thought to myself with one failure in less than a year I'll definitely get that done before the offer expires. Well I'll be damned if last Sunday the wife and I are watching TV and a blue stuck vertical line of pixels doesn't pop up right smack dab in the middle of the screen!!!!!!!!

Seriously, two bad sets in a row!! Do I have the worst luck or what?
So, I call Sharp last Sunday the 6th fuming and reading them the riot act while of course making sure the CSR knew not to take it personal. They get a case opened and tell me to call back Monday morning the 7th just to follow up etc. So I do that then I get to run through the resetting the TV to defaults etc. again even though the rep even laughed and knew damn well that wasn't going to fix a line of stuck pixels. That out of the way I then got the bit about needing to send them pictures of the problem. 48 hours go by and no e-mail requesting them. So, I call back and they had put my e-mail address in wrong!! I mean come on it's on the Aquos Advantage profile! Anyway that straightened out I finally get the e-mail from them and send the pics. Well here we are a full week later and I had heard nothing back since sending the pics middle of last week, so I get on the phone again a little while ago pissed.
Well to make an already long story a little less long the rep stayed on the phone with me until he could get someone on from dispatch. She put me on hold to check stock and came back and told me they are now going to send me a refurbed LC-70LE640U since I insisted there is now way I was going to accept a third set of the same model after two failures. She of course pitched the 640 as an upgrade, but I could swear I read that it is basically identical to the 632U except that it's Edge Lit instead of full array. So technically a downgrade in a way even, but then again I already talked about how DSE was driving me nuts with hockey, so maybe it's all for the best.
So after reading all of that what do you guys think? Have I gotten royal screwed and am I one of the unluckiest people you've ever known? I remember seeing a few posts that I probably shouldn't expect to get anything better than a 640 as a replacement without maybe paying some difference. But after what I've been through should I really just accept a 640U and be done with it? Would you? One thing's for sure I'm definitely paying for an extended warranty. This whole thing has really soured me on Sharp. This is the first Sharp product we've owned since a 25 year old tube that gave up the ghost back in the late 90's, but that thing worked like a champ and was a hand me down from my wife's sister that lasted a decade. Obviously don't make them like they used to do they?
