Official JVC RS55/X70 owners thread. - Page 107

Anyone had experience with JVC Repair? I don't see a number to call for repair service, just a form and an address to mail it to. I'm afraid I'll spend money to send it out there only to get it right back since it isn't a physical sort of issue. Plus, their only service center is in cali and i'm east coast. Nothing but fun. I want to throw this thing out a window.

I think you just have to call the ph# in CA. They might have a place closer to you that you can send it in to but I believe the one in CA is the main one and i dont know if it is the "only" one for JVC projectors. Others might chime in that have also had their projectors repaired. I had an issue with my RS40 yesterday and called them. They have been prompt in responding and I have already received an email from a level 2 support person. I believe my issue is just a bad "002" bulb but if I have to send it in I would feel they will take care of me. Of course I'm not finished with the process yet. So, I just called the # in CA at 800-582-5825. Have your serial # and a copy of sales receipt handy.

Good luck,
Mike

I called them and they just said to send it in for repair to CA. I already sent it out. Not a cheap trip, that's for sure. I'll let everyone know how it turns out. Hopefully its not some firmware bug or something silly like that. Hopefully it is just this unit and a different one will provide great results. I have the utmost confidence is Kevins ability to produce a great picture from a fully functioning unit.

They just sent me an email stating as a one time accommodation they are sending me a new lamp for my RS40 so hopefully that is all it was so I won't have to pack mine up and ship to them. They do seem to have fast turn around time so I bet you will be back up and running soon.

Mike

Mike, didn't you buy that from AVS?

Jason,

No, I have bought previous items from AVS but bought my RS40 from somewhere else. I learned my lesson though and will buy my next projector from AVS. Your service is second to none.

Thanks,
Mike

No need to apologize. I knew we had worked together but I could not remember on the RS40...

Let me know if this resolves it.

Thanks Jason,

I sure will. I don't think I've read any reports yet of people with the "003" having issues but it's probably too early to know.

Thanks again,
Mike

Sorry.. this is a basic constant height question.. but I am a bit confused on this issue.

Can someone please explain to me about the statement "Maintains constant height for 2.35, 1.85, 1.78 on same screen." in the specs of this JVC DLA RS55U projector?

It was my understanding that in order to maintain "contstant height" and also maximise panel usage through anamorphic squeeze, the actual lens in front of the projector needs to be moved/changed - as in the panamorph type lens setting..

How does JVC claim constant height while switching between 2.5 and 1.85 pictures? Does it actually switch the lenses within itself - it has to, for it to use the full panel for 2.35 picture, yes? Or is it just "zooming out" for 2.35 pic?

It doesn't use the full panel it is a save recall zoom setting. It also has all the correct scaling for animorphic lens use as well.

Well Guys although I really enjoyed my x70 I sold it today and I am eyeing a runco 3 chip dlp

Thanks for All the help and enjoy those blacks:)

Interesting. Were you not content with the x70's picture? Or you like the dlp picture more?

What do you mean by this? Do you mean that IF someone wants to use an anamorphic lens, the projector is capable of stretching the picture vertically, to accommodate the anamorphic lens ?

The x70 has a great picture, I just prefer dlp.

Too bad you sold it before trying it with a (relatively cheap) Darbee Darblet processor (all the rage now on the forum). It can get you a more DLP look from LCOS - sharper, more detail, higher apparent MTF and
apparent ANSI type improvements. You'd get it all (I can not believe the image my RS55 puts out in combo with it's MPC setting and the Darbee unit - never seen any projector look this clear).
Unless of course your main motivation is motion, which DLP apparently does better (3 chip anyway...re rainbows...)

Thanks for the additional insight Rich! Based on everyone's initial impressions I ordered one from my good ole buddy Hark H. and received my shipping notice already (thanks AVS!).

I'll report back after I have it installed.

LS-10, 11, or 12? Haven't seen the 12, but intend to......................

Awesome projectors...................

You are going to like this little guy. However, there is one issue which kept me from buggin you to buy one......it does not play well with our Mini's. It works but only with the RGB Colorspace. It'll take a trip to CA to get its firmware flashed with the latest to resolve this problem. That said, I see a definite improvement with the Darbee and I'm sure you're going to like it as well.....Actually it would be hard NOT to like it. Well worth the price of admission, and the hassle of having to send it home to be updated.

Another Darbee data point...

I received my Darbee today. I installed it, which took about 3 minutes. I watched a bunch of the Olympics and I thought the effect was subtle... until I turned it off. Then the picture seemed really soft. Lesson: If you're going to evaluate the improvement with this device, do it on content with which you're already familiar.

So, I put in my "most familiar" piece of content: The Eagles, Farewell One on HD DVD. I keep my HD DVD player in my system *just* so I can watch this disc. It's my single favorite concert disc. I owned on it DVD and when it came out on HD DVD, I bought a player just to be able to watch it in Hi-Def and listen to the DTS-MA track. I've watched it literally dozens of times, having used it as my primary concert video demo disc. I know it inside and out, so it was very easy to see the difference with the Darbee.

Adding the Darbee improved the video significantly! The most noticeable improvements were sharpness in the details of facial features, and the textures of the clothes the guys were wearing, and the grains, textures and wear-marks on the guitars and violins. Also, when the camera does long pans of the audience, the detail in those pans was much improved. In addition, I thought the shadow detail was hugely improved. Usually to get better shadow detail, you need to raise the black level a little. No need for that now. Shadow detail is much better AND blacks are still deep black.

My biggest concern before seeing the device in use was that it would add some EE ringing or other artifacts. I didn't see *any* of that, (unless I turned it all the way up.) Running it at 65 or so just added detail, sharpness and an increase in perceived detail.

Overall, on first blush, I'm pretty impressed.

One editorial comment though... for $249 they could have at least thrown in an extra HDMI cable. Everyone who gets this thing will need an additional HDMI cable. I had an extra one laying around, but many people won't. Why not just include one? Hell, they can buy them in quantity from PE for peanuts: here's one for $3.50 if you buy more than 4: http://www.parts-express.com/pe/showdetl.cfm?Partnumber=181-772 I don't know, it just seems cheap to not include one.

Other than that, I'm pretty happy.

Craig

Craig: I totally concur.

After I got mine, I sent Dr. Darbee a PM asking him to (1) put this product in a metal box that weighs more than the cables; (2) put all of the connections on the back; (3) get rid of the mickey mouse power connector with something that does not pop out so easily; (4) add Ethernet capability for firmware updates and (5) include an HDMI cable. And raise the price to whatever is necessary to cover these improvements.

But functionally, what can you say about this kind of video improvement for $260 !!! It certainly improves the picture more than the $4000 Lumagen I use.

I was going to email you about since I was surprised you were so quiet over the rage.

I think MarkH mentioned these new ones being shipped out do have the colorspace correction but in case it's not what should I be on the lookout for?

Really? I hear from other members that have the Darbee that it will improve the picture so much that they would not buy a Lumagen unless they need a cms. But haven't heard from an owner of a Lumagen that the Darbee outperforms it when improving the picture. You are able to do side by side comparisons, so that's good to know

blee0120, the Darbee is the real deal. I have one and plan on buying another soon.

I use the Lumagen with my calibration hardware/software (CalMan) as it allows some automatic calibration settings. If I were really smart and actually understood all of the calibrations how-to's I would not have purchased it. That said, the Lumagen and the Darblet play totally different roles. And yes, the Darblet is that good of an addition to any semi-serious home theater enthusiast!!

I been waiting on all the kinks get out so I won't have to send it in. I planned on getting one during the NBA playoffs but I can't wait too long with the NFL season 4 weeks away.

I know they play different roles but I was just commenting on its picture enhancements. A Lumagen is much needed for scaling and a cms, which the Darbee does by do.

I got mine out of the same shipment.....they have the colorspace correction but it does not work correctly with the Lumagen's (as they discovered after the units shipped). Supposedly Darbee worked with Lumagen to identify and fix the issue but unfortunately that means a return trip home. I just sent mine back today for an update (needed to get an RMA and then return it to CA for updating). So, I only had a couple of days to play with it as it does work when you set the Mini to output RGB. The problem with that is the Mini operates in the 422 colorspace and IIUC so does the RS55 and so should the Darbee. Keeping everything in 422 means no colorspace conversions, which is our goal.

The unit does make a very perceived improvement in image quality. It is subtle during motion but freeze on a face closeup and then turn the darbee on and off and It almost looks like the projector is slightly mis focused when you turn the Darbee off. As I stated elsewhere, it's hard NOT to like it. For $269 it's worth it even with the hassle of sending it back to the shop for updating (which I abhor).
Edited by Geof - 8/6/12 at 8:30am

Really?! Crap-OLA!!

Well, I received my projector back. They mentioned there was nothing wrong with it but they switched out the optical block and the processor board just for kicks. I wish I could say it was better. I have a completely different problem now. I have vertical black lines throughout the image that are very very thin like a pixel wide. I checked everything imaginable on my end to no avail. I found out though that if I set the projector to Clear Motion Drive level 1 the lines completely disappear and it looks great. So this led me to think there was an issue with the software. I checked the software version and it is 29.059!!! According to JVC's site this isn't even a firmware version for this projector. I'm wondering if they didn't flash my rs55 with the wrong firmware and thats why the settings cause undesirable effects. I had 28.056 previously which JVC site still says is the latest. Only issue is, I can't download it at all because it forces you through their stupid auto update where you need to enter your current firmware version. Anyone have a download that I can get to for 28.056? Everything worked great under that firmware before i sent it in for repair.