or Connect
AVS › AVS Forum › Display Devices › Digital Hi-End Projectors - $3,000+ USD MSRP › Official JVC X30 / RS45 owner's thread!
New Posts  All Forums:Forum Nav:

Official JVC X30 / RS45 owner's thread! - Page 137

post #4081 of 4435
Quote:
Originally Posted by Bob Whitefield View Post

An update on my RS45 repair, for those of you scoring at home...
My projector was received by JVC Long Beach on 10/19, 49 days ago.
After I posted in this thread on 11/26, I got a voicemail from Josie at JVC that evening. After a couple rounds of phone tag, I finally got through to a person.
Butch from JVC told me that if I didn't want to wait until next year for the repair to be completed, I could elect to receive a refurbished model instead. I agreed, so at least I'd have a projector for the holidays.
That was over a week ago, no word from JVC since. The followup message I sent them two days ago remains unanswered.

I have seen your posts since this started. I cannot believe the unacceptable customer service dept. not rectifying this issue. Wow, I only hope my X3 never has any issues. I hope you get one soon and it is in perfect condition. Keep us updated when/if you get one.
post #4082 of 4435
Hi,

Just pulled the trigger on one of the latest rs45s in stock.

Just have 20 hours on my new RS45, its dead quiet but every now and then (say 5-10 secs) I hear a low soft sound coming from the JVC like a hard disk is spinning slowly for a second, no clue to what this is.
Tried different zoom settings, but doesn't make any difference.
No moving parts inside I'd think when watching a movie, no auto iris, anyone any clue or recognizes the sound?


thanks,

Dirk
post #4083 of 4435
Dirk,

The only moving parts in the projector are the lens shift/zoom/focus servos, and the fans. Fans - even in nice gear like our JVC's - are dirt cheap $5 plastic crap these days.

My B-stock RS45 has a bit of funky fan sound to it that seems to come and go. Even with the rest of the system turned off and the room completely silent, it's only just barely audible from my seating position ~6-7 feet away. I had to put my head almost right up to the projector to even diagnose it. To me, it sounds like a less-than-ideal fan bearing. I'm coming from a CRT to the RS45, so this thing may as well be silent AND Invisible. Personally, I don't think it's worth getting service on - especially given Bob's experience - so, I'm not worried about it. I can try to record the sound this weekend if you'd like.

You could try putting the projector in high-altitude mode to see if the sound changes, though the fan/air turbulence noise may drown out any change in the sound of the fan itself.

SC
post #4084 of 4435
Thanks SC,

I think you're right, sounds like a ball bearing sometimes, I must admit I sit 2 feet away from the RS45, still testing it and enjoying it, have to mount it to the ceiling later on.

Just worried about it since it is a new PJ, but thanks for reassuring me , I'll think of it like a feature instead of a bug smile.gif

Dirk
post #4085 of 4435
Quote:
Originally Posted by dolphinc View Post

I have seen your posts since this started. I cannot believe the unacceptable customer service dept. not rectifying this issue. Wow, I only hope my X3 never has any issues. I hope you get one soon and it is in perfect condition. Keep us updated when/if you get one.
Thanks, I hope you don't have any problems with your X3.

I'll definitely post if I receive a replacement, but I'm not holding my breath. Still no word from JVC.

I have people coming over for a movie night next weekend, so it looks like I'll have to buy an AE8000 next week and sell the JVC when it arrives.
post #4086 of 4435
Got a few search hits of others having this issue on JVCs but no solution. I can not get my projector to power up with the rear IR input. Once the projector is on the IR input works fine for all the other commands. Anyone else come across this and if so is there a solution?
post #4087 of 4435
Quote:
Originally Posted by obie_fl View Post

Got a few search hits of others having this issue on JVCs but no solution. I can not get my projector to power up with the rear IR input. Once the projector is on the IR input works fine for all the other commands. Anyone else come across this and if so is there a solution?
Not sure what the problem is, but here are a few things you might check:
  • Are you using the JVC remote or a programmable one?
  • Is the Standby light on when powered off?
  • Can you power off via the rear IR port, you get the confirmation?
  • Are you sure the rear IR connection is actually working, that you don't have the "control with HDMI" option on and it's getting commands that way somehow?
  • If you unplug the rear IR connection and cover the front IR window, does the remote do anything?
  • Is the LAN port connected to anything?
post #4088 of 4435
See answers below.
Quote:
Originally Posted by Bob Whitefield View Post

Not sure what the problem is, but here are a few things you might check:
  • Are you using the JVC remote or a programmable one? JVC
  • Is the Standby light on when powered off? Yes
  • Can you power off via the rear IR port, you get the confirmation? Yes and all other commands work
  • Are you sure the rear IR connection is actually working, that you don't have the "control with HDMI" option on and it's getting commands that way somehow? Yes
  • If you unplug the rear IR connection and cover the front IR window, does the remote do anything? Haven't tried that yet.
  • Is the LAN port connected to anything? Nope

Thanks for the reply.
post #4089 of 4435
Final (I hope!) update on my RS45 repair.

After my last post, JVC contacted me and said they would be shipping me a refurbished projector. It arrived Friday, 55 days since they received my RS45 for repair. If you're wondering whether posting on AVS makes any difference, I would say yes. Might be a coincidence, but the only times JVC contacted me was right after I posted here.

The replacement projector is B stock, had some scratches on the bottom and easily-cleaned fingerprints on the lens, but otherwise looks okay. New bulb and 2-year warranty makes up for that, I guess. Also, having a projector for the holidays, instead of waiting until January...

Installed it Friday night and have watched two movies since, no problems, runs quietly.


Seeing this projector again after being without it for two months brings up a question. Although I love the dark blacks of LCoS, I was spoiled by the superior frame interpolation of my old Panasonic AE4000. Is there a reasonably-priced video processor I could put between my receiver and projector that will help? All I really want is to reduce judder: on the AE4000, text was easily readable during pans, while in RS45's Mode 3 it is not, and Mode 4 is so inconsistent it draws attention to itself. Could go the HTPC software route I suppose, haven't researched that much either. Any suggestions?
post #4090 of 4435
There isn't a video processor than perform frame interpolation and even if there was it wouldn't work with the RS45: The reason is that FI would increase the 24p to 48p or perhaps 72p which the projector can't accept as an input. The question was asked on the Lumagen forums and they confirmed the same reason and also the lack of space to add this feature to the Radiance models.
post #4091 of 4435
Quote:
Originally Posted by Kelvin1965S View Post

There isn't a video processor than perform frame interpolation and even if there was it wouldn't work with the RS45: The reason is that FI would increase the 24p to 48p or perhaps 72p which the projector can't accept as an input.
That's quite true, but the RS45 can accept 1080p/60, so FI would also have to do telecine conversion. A tall order to be sure, but Avisynth and SVP both claim to do this, although I assume you need fairly hefty PC hardware to do it in realtime, or an expensive dedicated processor.

"You can make frame interpolation with Avisynth. It's create images by interpolation between the existing images to increase the framerate and make the video smoother. You have probably heard of it as 100/120Hz or 200/240Hz on recent TV. With avisynth you can have such a result without this function by converting the videos to 50/60hz depending on the source (23.976->59.94; 24->60; 25->50; 29.97->59.94; 30->60). Moreover this script offers a better quality of the TV algorithm."
http://www.homecinema-hd.com/ffdshow-video-avisynth_en.html

I just started researching this, so I don't know if it's actually practical in realtime. This is of course not the right thread for this question, I just threw it out in case anyone had experience with it.

Thanks for your reply.
Bob
post #4092 of 4435
I can 'convert' 24p into 60p using my Lumagen and can assure you that it looks juddery, so I'm not convinced that this solution would be able to resolve this issue. As 60P isn't a multiple of 24p then I think you'll just replace one motion issue with another. If it were that easy then I'm sure Lumagen would have offered it as a free firmware update by now as there have been plenty of similar requests to this one both here and on their own forum.

I know it's kind of off topic, but the reasons behind your request are relating to the motion blur of the JVC projector which while it doesn't bother me, does seem to be an issue for some. Maybe the Sony might have been a better option as the motion is reportedly better than the JVC.
post #4093 of 4435
Quote:
Originally Posted by obie_fl View Post

Got a few search hits of others having this issue on JVCs but no solution. I can not get my projector to power up with the rear IR input. Once the projector is on the IR input works fine for all the other commands. Anyone else come across this and if so is there a solution?

obie_fl - I use Xantech for IR distribution and had to to use a Xantech 28EXT Emitter External Adapter to get the IR input on my RS45 to work. Works fine since adding the adapter.
post #4094 of 4435
Alagar - Thanks! I too use a Xantech for IR distro. Seems weird all the other projector commands work and I go direct out of my IR block into two other pieces of gear without issue.
Thanks again.
post #4095 of 4435
Quote:
Originally Posted by Bob Whitefield View Post

Final (I hope!) update on my RS45 repair.
After my last post, JVC contacted me and said they would be shipping me a refurbished projector. It arrived Friday, 55 days since they received my RS45 for repair. If you're wondering whether posting on AVS makes any difference, I would say yes. Might be a coincidence, but the only times JVC contacted me was right after I posted here.
The replacement projector is B stock, had some scratches on the bottom and easily-cleaned fingerprints on the lens, but otherwise looks okay. New bulb and 2-year warranty makes up for that, I guess. Also, having a projector for the holidays, instead of waiting until January...
Installed it Friday night and have watched two movies since, no problems, runs quietly.
Seeing this projector again after being without it for two months brings up a question. Although I love the dark blacks of LCoS, I was spoiled by the superior frame interpolation of my old Panasonic AE4000. Is there a reasonably-priced video processor I could put between my receiver and projector that will help? All I really want is to reduce judder: on the AE4000, text was easily readable during pans, while in RS45's Mode 3 it is not, and Mode 4 is so inconsistent it draws attention to itself. Could go the HTPC software route I suppose, haven't researched that much either. Any suggestions?

I'm having a similar problem with mine. They've had it since Thanksgiving and have given me no feedback. Anytime I call I get no good answers, the only thing I've heard is the part is backordered till sometime in January. They claim they have loaners, but are "all out". Certainly not acceptable level of customer service and will definitely make me never buy a JVC again. As great as the picture is that it puts out I don't want to have to deal with being out of service for months when it breaks while under warranty. To top it off I had to pay for shipping for repairs which cost me over $100. Every other manufacturer that I've ever had to send something in for repairs has sent me a UPS label so that the consumer is not footing the cost of shipping. Overall I would say their customer service is a complete failure and as much as I love the projector I can't reliably recommend them to anyone anymore.
post #4096 of 4435
Quote:
Originally Posted by kpepling View Post

I'm having a similar problem with mine. They've had it since Thanksgiving and have given me no feedback. Anytime I call I get no good answers, the only thing I've heard is the part is backordered till sometime in January. They claim they have loaners, but are "all out". Certainly not acceptable level of customer service and will definitely make me never buy a JVC again. As great as the picture is that it puts out I don't want to have to deal with being out of service for months when it breaks while under warranty. To top it off I had to pay for shipping for repairs which cost me over $100. Every other manufacturer that I've ever had to send something in for repairs has sent me a UPS label so that the consumer is not footing the cost of shipping. Overall I would say their customer service is a complete failure and as much as I love the projector I can't reliably recommend them to anyone anymore.
Sorry to hear that. Maybe your post will prompt them to do something.

I also had to pay return shipping for warranty repair. And before that, pay for a new bulb when the original bulb exploded. Less than 50 hours on it, but past the 90-day bulb warranty.

I could understand the delay if it was a year ago, after the tsunami. The inexcusable part was the total lack of communication from JVC. Did not acknowledge receipt of the projector, gave no estimate for repair time until I contacted them, never offered a replacement until I posted here, did not follow through on replacement until I posted again. A loaner was never offered. The replacement was B-stock in fair condition, labeled refurbished.

If you have the means, I suggest buying another projector and selling the JVC when it arrives. Good luck.
post #4097 of 4435
I just got a pair of the new RF glasses on loan and I would like to hear, if anyone knows of a "3D adjustments guide". The crosstalk cancellation does not seem to work. If I use parallax to adjust the picture in one scene, a moment later, the next scene will be out of order :-(



This is my first shot at 3D at home - is there any "De facto" calibration image, disc etc???
post #4098 of 4435
Is 2k a good price for this projector? I hope so cause I just pulled the trigger on one.
post #4099 of 4435
Quote:
Originally Posted by AI Limited View Post

Is 2k a good price for this projector? I hope so cause I just pulled the trigger on one.

Indeed... I paid 2.5k. And could not be more pleased with it. Enjoy it when you get it!
post #4100 of 4435
Mine is still new in box....hahaha

I think I have about 20 hours in....I really need to finish my theater
post #4101 of 4435
Quote:
Originally Posted by Larry M View Post

Mine is still new in box....hahaha
I think I have about 20 hours in....I really need to finish my theater

Same here. I'm finishing my second sub build, purchasing the pre-amp (Marantz 8801) and installing my X-30 by the end of January. At least that's my goal.
post #4102 of 4435
post #4103 of 4435
Has anyone had a fairly quick return of their JVC projector when sent off for warranty work? The fan noise issue on mine is really starting to bother me but I have been reluctant to send it off for repair due to the recent negative comments about JVC warranty service repair times. I'm tempted to open up the unit and replace the fan myself for a much cheaper price than having to pay shipping, but realize this would void my warranty if any future issues arise. I don't know, may just have to send it off and take my chances on how long it takes.
Edited by DigitalJackson - 1/9/13 at 4:27pm
post #4104 of 4435
Quote:
Originally Posted by DigitalJackson View Post

Has anyone had a fairly quick return of their JVC projector when sent off for warranty work? The fan noise issue on mine is really starting to bother me but I have been reluctant to send it off for repair due to the recent negative comments about JVC warranty service repair times. I'm tempted to open up the unit and replace the fan myself for a much cheaper price than having to pay shipping, but realize this would void my warranty if any future issues arise. I don't know, may just have to send it off and take my chances on how long it takes.

Mine took about two weeks total from the time I sent it off until the time it hit my door step.
post #4105 of 4435
I'm installing my X30 into a Draper Micro Projector Lift. The lift is installed and ready to go with the exception of setting the controls for the projector to raise and lower from within a plenum in the ceiilng.

I plan on using the 12v trigger from the projector to raise and lower the lift as the projector is powered on and off. I'm just waiting on a 12v adjustable delay relay to be delivered for when the unit is powered off and will return into the closed space in the ceiling. I need to set the timer after the projector is turned off to trigger the lift, after the projector has cooled down sufficiently.

How long do you think I should set the delay timer for to ensure the projector is cool enough to be retracted into a small enclosed space? I was thinking 30 minutes should do it.
post #4106 of 4435
Quote:
Originally Posted by Toe View Post

Mine took about two weeks total from the time I sent it off until the time it hit my door step.

Thanks, good to hear it's possible to get reasonably fast service.
post #4107 of 4435
Quote:
Originally Posted by zacjones View Post

I'm installing my X30 into a Draper Micro Projector Lift. The lift is installed and ready to go with the exception of setting the controls for the projector to raise and lower from within a plenum in the ceiilng.

I plan on using the 12v trigger from the projector to raise and lower the lift as the projector is powered on and off. I'm just waiting on a 12v adjustable delay relay to be delivered for when the unit is powered off and will return into the closed space in the ceiling. I need to set the timer after the projector is turned off to trigger the lift, after the projector has cooled down sufficiently.

How long do you think I should set the delay timer for to ensure the projector is cool enough to be retracted into a small enclosed space? I was thinking 30 minutes should do it.

I usually just leave it down overnight, but I don't use trigger so that's probably not applicable.
post #4108 of 4435
Quote:
Originally Posted by breadvan View Post

I usually just leave it down overnight, but I don't use trigger so that's probably not applicable.

I like the idea of using the trigger as it ensures that no one accidentally closes the lift while the projector is running. Sometimes it is not readily apparent that the projector is on. That could be catastrophic.

Reading about the trigger in the manual, it looks like the trigger sends a constant 12v signal from the moment the projector is turned on, all the way until 'the projector has finished cooling". I'm assuming that means until the fans die down. I guess maybe the delay timer relay might not be necessary, as JVC seems to have anticipated the use of the trigger with a projector lift. So I guess I'll try it without the delay relay initially, and then add one if it seems like the projector is not cooling enough to ease my concerns.
post #4109 of 4435
Did anyone here happen to purchase a unit from eastporters during their black friday/cyber monday sale? I received the 3d glasses free with purchase but not the 3D emitter. Eastporters is saying the emitter was not included, but I could swear that it was.
post #4110 of 4435
Well I had my DLA RS-45 installed a few months ago and the 2D performance is great. I bought the IR 3d emitter and 1 pair of glasses and was disappointed in the 2d-3d conversion but the 3D movies were fine (except the fact my remotes wouldn't work).

I saw the new RF emitter and glasses were coming and found some on ebay and amazon. I just plugged in the PK-EG2 emitter and have PK-AG3P glasses and have to say the image was not as good as IR which surprised me. ESPN 3D was a mess and jumpy. HBO OD 3D Movies were off with the depth. If I played with the parallax I could get the some images or print to not have shadows but then the background would be blurry. Then I would have to turn the parallax from like 1 -3 up to around 9 to get the background clear. Then the print would show up blurry.

Anyone have the new RF stuff on a RS unit(Im sure the new RX units are different)? Work well for you? Any suggestions?

Im throwing to a SI Black Diamond screen if that matters.
New Posts  All Forums:Forum Nav:
  Return Home
AVS › AVS Forum › Display Devices › Digital Hi-End Projectors - $3,000+ USD MSRP › Official JVC X30 / RS45 owner's thread!