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Emotiva, BEWARE of emotiva / issue resolved - Page 3  

post #61 of 547
I have the UMC 1 and have had it about 4 months and have had great results with it. Its rather complicated but once U get though it
then you enjoy. Nick has helped me numerous times...he is the tech person I spoke to with Emotiva....better than I could expect.
I have the 5 chan power amp and when the spkr terminals got torn off by the mover...they paid the UPS back to them, fixed it
without charge and sent back UPS.
I don't know what the dialog was, I just know the UMC 1 does everything and more than I expected and it is in no way "junk"
I would buy again from Emotiva.
post #62 of 547
Quote:
Originally Posted by palmharbor View Post

I have the UMC 1 and have had it about 4 months and have had great results with it. Its rather complicated but once U get though it
then you enjoy. Nick has helped me numerous times...he is the tech person I spoke to with Emotiva....better than I could expect.
I have the 5 chan power amp and when the spkr terminals got torn off by the mover...they paid the UPS back to them, fixed it
without charge and sent back UPS.
I don't know what the dialog was, I just know the UMC 1 does everything and more than I expected and it is in no way "junk"
I would buy again from Emotiva.

You don't have to yell wink.gif.

Bill
post #63 of 547
Quote:
Originally Posted by palmharbor View Post

I have the UMC 1 and have had it about 4 months and have had great results with it. Its rather complicated but once U get though it
then you enjoy. Nick has helped me numerous times...he is the tech person I spoke to with Emotiva....better than I could expect.
I have the 5 chan power amp and when the spkr terminals got torn off by the mover...they paid the UPS back to them, fixed it
without charge and sent back UPS.
I don't know what the dialog was, I just know the UMC 1 does everything and more than I expected and it is in no way "junk"
I would buy again from Emotiva.

i would buy emo again too! biggrin.gif

i like it loud and good!

cheers
post #64 of 547

It's back on Sale

 

 

XPA-1L Monoblock Power Amplifier

post #65 of 547
I have some of there gear and any time i have had a problem they have been there for me,,,,,,,
post #66 of 547
My personal experience with Emotiva has been great. Very good service too.

I have an Ultra Sub 12, UPA-2, and XDA-1...........all are quality pieces of gear that didn't break the bank.
post #67 of 547
Quote:
Originally Posted by wse View Post

It's back on Sale


XPA-1L Monoblock Power Amplifier



some reviews of the xpa 1L should be coming out soon on the emotiva forums..

looking forward to reading those...

might even buy a pair myself..

cheers.
post #68 of 547
Quote:
Originally Posted by deltadube View Post

some reviews of the xpa 1L should be coming out soon on the emotiva forums..

looking forward to reading those...

might even buy a pair myself..

cheers.

Check over at The Lounge and you will see that some owners of the XPA-1Ls are having further issues with their amps.

Bill
post #69 of 547
Quote:
Originally Posted by Bill Mac View Post

Check over at The Lounge and you will see that some owners of the XPA-1Ls are having further issues with their amps.Bill
Link please!
post #70 of 547
Quote:
Originally Posted by wse View Post

Link please!

I'm in work and getting on The Lounge is spotty. Just go to The Lounge, Amps section then the XPA-1L thread. The last few pages have some posts from XPA-1L owners that now have a buzzing issue after getting the clicking issue resolved.

Bill
post #71 of 547
Quote:
Originally Posted by Bill Mac View Post

Quote:
Originally Posted by wse View Post

Link please!

I'm in work and getting on The Lounge is spotty. Just go to The Lounge, Amps section then the XPA-1L thread. The last few pages have some posts from XPA-1L owners that now have a buzzing issue after getting the clicking issue resolved.

Bill

yeah i read the xpa 1 L thread there at emotiva.com... go into the community amps.. section xpa 1 l

yup i was expecting that result..

but they have anounced a fix too already..

lonnie the top designer there posted

i do like that about there forums the employees do post... even the top dog guy big dan..

cheers..
post #72 of 547
guess the old story dont be the 1st guy with the new toy eh..

waite a big for the bugs to show up..

cheers..
post #73 of 547
Quote:
Originally Posted by deltadube View Post

yeah i read the xpa 1 L thread there at emotiva.com... go into the community amps.. section xpa 1 l

yup i was expecting that result..t..

but they have anounced a fix too already..

lonnie the top designer there posted

i do like that about there forums the employees do post... even the top dog guy big dan..

cheers..

So you were expecting that there would be issues with the XPA-1L amps? Maybe you could post the results you expect with future Emotiva products such as the XMC-1 wink.gif. You should contact Emotiva with your thoughts as it would save them a lot of time. You could make a fortune "predicting" such issues with A/V gear biggrin.gif.

The bottom line is this pattern of issues with components when first released by Emotiva is hurting their reputation IMO. Emotiva's service is excellent especially how quickly they are addressing the issues with the XPA-1L amps. But issues like this could be avoided if Emotiva did proper beta testing in real world conditions. Of course you will see employees and company owners posting on internet direct company forums. Nothing really unique about that. The owners from companies like Salk, Ascend, Outlaw and many others post on their forums.

Bill
post #74 of 547
Quote:
Originally Posted by Bill Mac View Post

Quote:
Originally Posted by deltadube View Post

yeah i read the xpa 1 L thread there at emotiva.com... go into the community amps.. section xpa 1 l

yup i was expecting that result..t..

but they have anounced a fix too already..

lonnie the top designer there posted

i do like that about there forums the employees do post... even the top dog guy big dan..

cheers..

So you were expecting that there would be issues with the XPA-1L amps? Maybe you could post the results you expect with future Emotiva products such as the XMC-1 wink.gif. You should contact Emotiva with your thoughts as it would save them a lot of time. You could make a fortune "predicting" such issues with A/V gear biggrin.gif.

The bottom line is this pattern of issues with components when first released by Emotiva is hurting their reputation IMO. Emotiva's service is excellent especially how quickly they are addressing the issues with the XPA-1L amps. But issues like this could be avoided if Emotiva did proper beta testing in real world conditions. Of course you will see employees and company owners posting on internet direct company forums. Nothing really unique about that. The owners from companies like Salk, Ascend, Outlaw and many others post on their forums.

Bill

hey Bill if your read the entire xpa 1L thread over the last 3 weeks or so which i did daily.. you would see why my comment make sense...

the ignored the noise issue post completely.. its great they got the second recall and are now going to fix but they should have listening ( even video of noise) to the customers.. which they did
not... they would nt be doing second recall... im sure they will get it right i might be interested in this amp as well... every company makes mistakes..

hopefully they learn and improve from it..

cheers..
post #75 of 547
posts deleted
post #76 of 547
Emotiva has so many amps in it's line-up... it seems to be overkill. Though if "wiDe raNgiNg" dan says it's going to be special then it's worth the hassle for some folks...

Have to agree with bill and the need for more beta testing on emo's part, and the the quality of Onkyo. My 8050 network receiver is a really nice unit and I have yet to use it's wireless internet capability.

I suppose the xmc will be available during the holiday season, but it's the year that they have to nail down ?
post #77 of 547
Keep the off topic discussion off the forum.

K
post #78 of 547
Quote:
Originally Posted by deltadube View Post

hey Bill if your read the entire xpa 1L thread over the last 3 weeks or so which i did daily.. you would see why my comment make sense...

the ignored the noise issue post completely.. its great they got the second recall and are now going to fix but they should have listening ( even video of noise) to the customers.. which they did
not... they would nt be doing second recall... im sure they will get it right i might be interested in this amp as well... every company makes mistakes..

hopefully they learn and improve from it..

cheers..

Please correct me if I am wrong, but Emotiva appears to be a small company. Long beta testing of a substantial number of units will flush out problems, but the process is expensive. The price to feature ratio on Emotiva gear appears to be in favor of the consumer. IMHO if Emotiva takes care of the problems customers find and the issues are resolved, the buyer is trading some potential hassle for a much lower price. Worth it? That's up to each of us answer.

I feel sorry for them, their new pre/pro hasn't been shipped yet but during development 3D has cropped up and now 4K and HDMI 2.0 is looming. Back to the drawing board. . . I can't imagine what that would cost, especially when trying to field a quality product.

All that said I don't own a scrap of Emotiva gear -- I'm waiting for their next sale to spring for some amps and use my Denon as a preamp. Not worried about 4K -- the 4K projectors won't be in my price range for a couple of years.
post #79 of 547
Quote:
Originally Posted by Friendly Fire View Post

Long beta testing of a substantial number of units will flush out problems, but the process is expensive.

I don't see beta testing as being expensive if a company like Emotiva uses volunteer beta testers. If Emotiva followed Oppo's lead in that they have been using volunteer beta testers for quite some time with much success. Emotiva just has to implement a beta testing program but in the past they have been hesitant to do so.

Bill
post #80 of 547
Quote:
Originally Posted by Bill Mac View Post

I don't see beta testing as being expensive if a company like Emotiva uses volunteer beta testers. If Emotiva followed Oppo's lead in that they have been using volunteer beta testers for quite some time with much success. Emotiva just has to implement a beta testing program but in the past they have been hesitant to do so.

Bill

How can Emotiva be compared to Oppo? Oppo must have made a huge profit selling $100 players to a company selling them for $7000. smile.gif

I thought you knew that Emotiva has been beta testing the XMC for years. You know that is why they have not hit the market. smile.gifsmile.gif
post #81 of 547
Quote:
Originally Posted by MUDCAT45 View Post

How can Emotiva be compared to Oppo? Oppo must have made a huge profit selling $100 players to a company selling them for $7000. smile.gif

I thought you knew that Emotiva has been beta testing the XMC for years. You know that is why they have not hit the market. smile.gifsmile.gif

Interesting, maybe it's not a lack of beta testing, but simply weak quality control. Or that complainers make more noise than people happy with their gear.

I don't know, but they stay in business and enough people keep buying to keep them that way.

Anyway all of this has me curious, the next sale I'm going to take the plunge. How bad can it be?
post #82 of 547
Quote:
Originally Posted by Friendly Fire View Post

Interesting, maybe it's not a lack of beta testing, but simply weak quality control. Or that complainers make more noise than people happy with their gear.

I don't know, but they stay in business and enough people keep buying to keep them that way.

Anyway all of this has me curious, the next sale I'm going to take the plunge. How bad can it be?

They do make very good amps. The XPA-1L, I'm not sure, but it's a cool idea. Their normal ones are great for the price though.
post #83 of 547
Quote:
Originally Posted by gostillerz View Post

They do make very good amps. The XPA-1L, I'm not sure, but it's a cool idea. Their normal ones are great for the price though.

I am planning to try an XPR-5 for the mains and surround and an XPA-2 for the back channels.
Just waiting for the sale now.
post #84 of 547
Quote:
Originally Posted by MUDCAT45 View Post

Quote:
How can Emotiva be compared to Oppo?

Maybe if you read my post closer you would have seen I wasn't comparing Emotiva to Oppo. The discussion was about beta testing. But I guess you missed that part of the discussion wink.gif.
Quote:
Oppo must have made a huge profit selling $100 players to a company selling them for $7000. smile.gif

What company was selling stock Oppo players for $7000? Once again in your rush to slam any company other than Emotiva you have your figures all wrong wink.gif. Let me save you the trouble as it was Lexicon that was selling a rebadged 83 for $3500 not $7000. I'm not really well versed in business but it would be Lexicon making the huge profit not Oppo. Even I could figure that one out wink.gif.

http://www.audioholics.com/reviews/transports/high-definition-dvd-players-hd-dvd-blu-ray/lexicon-bd-30-blu-ray-oppo-clone
Quote:
I thought you knew that Emotiva has been beta testing the XMC for years. You know that is why they have not hit the market. smile.gifsmile.gif

Well I hate to say it but you are wrong once again biggrin.gif. The reason why the XMC-1 is delayed is because Emotiva keeps changing the platform and doing total design changes. How can you beta test a component when it isn't yet finalized wink.gif.

Bill
post #85 of 547
Quote:
Originally Posted by Friendly Fire View Post

Please correct me if I am wrong, but Emotiva appears to be a small company. Long beta testing of a substantial number of units will flush out problems, but the process is expensive. The price to feature ratio on Emotiva gear appears to be in favor of the consumer. IMHO if Emotiva takes care of the problems customers find and the issues are resolved, the buyer is trading some potential hassle for a much lower price. Worth it? That's up to each of us answer.

But, as has been mentioned before, Oppo offers high performance gear to enthusiasts at a decent price, and they beta-test. And we're not talking about Emotiva releasing dozens or hundreds of player for beta testing. Even 5 to 10 volunteers would suffice. Heck, they could even be from their own company.

They're beta-testing with their own customers, who have to pay for the privilege of doing so.
Edited by bo130 - 4/24/13 at 7:26pm
post #86 of 547
Quote:
Originally Posted by bo130 View Post

But, as has been mentioned before, Oppo offers high performance gear to enthusiasts at a decent price, and they beta-test. And we're not talking about Emotiva releasing dozens or hundreds of player for beta testing. Even 5 to 10 volunteers would suffice. Heck, they could even be from their own company.

Unfortunately Emotiva's beta testing has been when products are released with the intial owners being the beta testers. Of course this is not the best way to do beta testing. I bought both the UMC-1 and the USP-1 when they were first released by Emotiva. Both units had issues with them that would have been found if simple beta testing was done. I'm far from an Emotiva hater but they as a company just have to implement a better way of testing their components before they are released. The recently released XPA-1L amps is another indication of either no beta testing being done or QC issues at the factory.

Bill
post #87 of 547
Quote:
Originally Posted by Bill Mac View Post

Unfortunately Emotiva's beta testing has been when products are released with the intial owners being the beta testers. Of course this is not the best way to do beta testing. I bought both the UMC-1 and the USP-1 when they were first released by Emotiva. Both units had issues with them that would have been found if simple beta testing was done. I'm far from an Emotiva hater but they as a company just have to implement a better way of testing their components before they are released. The recently released XPA-1L amps is another indication of either no beta testing being done or QC issues at the factory.

Bill

Any idea how Emotiva is doing as a company? They are expanding their line and seem outwardly sound, but I have no idea.

The car companies have been using customers as paying beta testers forever, even Mercedes. Lexus on the other hand seems to get it right from the first day of a new model.
post #88 of 547
Quote:
Originally Posted by Friendly Fire View Post

Any idea how Emotiva is doing as a company? They are expanding their line and seem outwardly sound, but I have no idea.

I can only imagine the time and $ and other resources they're devoting to their preamp/processor line, and wondering if it really is helping their company.
post #89 of 547
Quote:
Originally Posted by bo130 View Post

I can only imagine the time and $ and other resources they're devoting to their preamp/processor line, and wondering if it really is helping their company.

Interesting point -- Outlaw Audio seems to have given up on their grand prepro and at the moment are content making amplifiers.
post #90 of 547
I would think Emotiva is in good shape financially. But buying Sherbourn and now Carver one has to wonder if that could effect Emotiva if the sales of both companies are lacking. I can think of a number of small internet companies that have stayed small and have kept their focus on the components that sell the best. In other words these companies are not trying to branch out and capture more of a market with components that are out of their comfort zone.

Bill
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