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Official Epson PowerLite Home Cinema 5010 / 6010 thread - Page 63

post #1861 of 3037
5/24/12 at 11:42am
"Error with the Epson Cinema Filter" on a 6010
I got this error message twice in the last few weeks and it advises you to call for Epson Service.
I have not been able to find any good information on what this error may cause.
I feel like the image may have less contrast then before but I am not sure.
In any case I contacted Epson yesterday and all they could tell me was it needed to be replaced. The sent me a replacement and it arrived today. WOW that's some really good customer service.
They did send a refurbished unit and I'm not sure how I feel about that, I guess I will see how it looks tonight when I get it put up.

So, two questions,

What is everyone's opinion on the refurbished units they have received? I would hope they would go through them with a fine tooth comb to be sure they are perfect before sending them out to someone who already has problems.


Does anyone know what sort of visible issues the cinema filter error would cause?

I was pretty happy with the overall picture quality before this issue. With all the hit or miss units out there I sure hope the new ones a keeper.

Thanks for some feedback.
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post #1862 of 3037
5/25/12 at 7:31pm
i am having a problem with my Satellite receiver, has anyone else experienced this. When I put my guide on i get flicker and it looks like interference. If I leave the guide on the screen, the projector will turn off and on. The funny thing is if I close the guide everything is good.
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post #1863 of 3037
5/26/12 at 6:07pm
My 5010 is not working now. It's only two months old, probably less than 50 hours on the bulb. It worked great Friday night but on Saturday when I turned it on, I don't get any picture. It powers on and sounds like it's working fine but the lens door never opens and the lamp never comes on. And it won't power off using the remote or side panel buttons.

I'm not sure what the next step is. Any thoughts? Possible lamp issue?

Thanks.
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post #1864 of 3037
5/26/12 at 6:21pm
Anyone have there 5010 not respond to remote control commands? I've had a few times where I try to power on my 5010 with my Harmony 1100 or epson remote and it doesn't respond. I have to physically press the power button to get it to power on. Any thoughts?
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post #1865 of 3037
5/26/12 at 7:16pm
Thread Starter 
Quote:
Originally Posted by Tme_2_Ride View Post

My 5010 is not working now. It's only two months old, probably less than 50 hours on the bulb. It worked great Friday night but on Saturday when I turned it on, I don't get any picture. It powers on and sounds like it's working fine but the lens door never opens and the lamp never comes on. And it won't power off using the remote or side panel buttons.

I'm not sure what the next step is. Any thoughts? Possible lamp issue?

Thanks.

Unplug the power cord for about a minute then plug it back in.
It should hopefully power up.

Next time this issue occurs, watch the LEDs and make note which one flashes, color and how many times then look in the manual troubleshooting section.
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post #1866 of 3037
5/26/12 at 7:20pm
Thread Starter 
Quote:
Originally Posted by jslaw81 View Post

Anyone have there 5010 not respond to remote control commands? I've had a few times where I try to power on my 5010 with my Harmony 1100 or epson remote and it doesn't respond. I have to physically press the power button to get it to power on. Any thoughts?

Are you using a power strip or surge protector?
If yes, try plugging the power straight in to the outlet.
http://www.avsforum.com/avs-vb/showthread.php?t=1402198

And
Make sure hdmi link is disabled in the projector.
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post #1867 of 3037
5/26/12 at 7:24pm
Has anyone noticed that the image on the left side sag's a little further down than the right? or am i going nuts?
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post #1868 of 3037
5/26/12 at 8:08pm
Quote:
Originally Posted by 42Plasmaman View Post

Are you using a power strip or surge protector?
If yes, try plugging the power straight in to the outlet.
http://www.avsforum.com/avs-vb/showthread.php?t=1402198

And
Make sure hdmi link is disabled in the projector.

Yes it's plugged into a APC battery backup/surge protector unit. Hdmi link is turned off. It doesn't do it all the time but every so often I have to press the power button on the unit itself.
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post #1869 of 3037
5/26/12 at 8:36pm
Thanks 42, I unplugged the unit a few times before posting. Each time, the power button is on, the pj sounds normal and the blue power light flashes like normal but it just kind of hangs up right there. There are no other colored lights indicating trouble.

Quote:
Originally Posted by 42Plasmaman View Post

Unplug the power cord for about a minute then plug it back in.
It should hopefully power up.

Next time this issue occurs, watch the LEDs and make note which one flashes, color and how many times then look in the manual troubleshooting section.
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post #1870 of 3037
5/27/12 at 8:27am
Interesting enough, it's working this morning. Now, I'm really worried I must have unplugged it 5 times last night. First time i powered it up this morning the pj is working properly. Makes you go hmmmmmm. Just hope it doesn't do this during college football season! Thanks for the input.
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post #1871 of 3037
5/27/12 at 9:49am
Thread Starter 
Quote:
Originally Posted by Tme_2_Ride View Post

Thanks 42, I unplugged the unit a few times before posting. Each time, the power button is on, the pj sounds normal and the blue power light flashes like normal but it just kind of hangs up right there. There are no other colored lights indicating trouble.

Don't ever unplug it while the fan is running. The projector will eventually shutdown. It may take 5 minutes.

Also, are you running the latest FW. If not, you may want to install it.
http://www.avsforum.com/avs-vb/showt...1399426&page=9
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post #1872 of 3037
5/27/12 at 1:55pm
Mine seems to shutdown in about 30 seconds. Is there a way to have the fan stay on longer?

Quote:
Originally Posted by 42Plasmaman View Post

Don't ever unplug it while the fan is running. The projector will eventually shutdown. It may take 5 minutes.



Also, are you running the latest FW. If not, you may want to install it.
http://www.avsforum.com/avs-vb/showt...1399426&page=9
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post #1873 of 3037
5/27/12 at 2:33pm
Quote:
Originally Posted by BassMaster5 View Post

or am i going nuts?

I prefer to reserve judgement, but check to make sure the pj, horz aspect, is level.
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post #1874 of 3037
5/27/12 at 2:35pm
Quote:
Originally Posted by jslaw81 View Post

Yes it's plugged into a APC battery backup/surge protector unit. Hdmi link is turned off. It doesn't do it all the time but every so often I have to press the power button on the unit itself.

I have the same problem and mine is plugged in directly to the wall.
Have had the projector for 2 weeks and this has happened to me 3 times.
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post #1875 of 3037
5/27/12 at 5:14pm
Thread Starter 
Quote:
Originally Posted by vegashomes View Post

Mine seems to shutdown in about 30 seconds. Is there a way to have the fan stay on longer?

During normal shutdown(projector off), about 30 seconds for fan cool down is the factory time and I haven't seen any mods to change it.
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post #1876 of 3037
5/28/12 at 2:13am
After 10 hours of watching movies, gaming or calibrating and all, you like to see a longer cooldown indeed.
You'll expect the projector to have temp. control, not a standard 30 sec. shotdown.
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post #1877 of 3037
5/28/12 at 2:47am
A couple of days ago, at the top left of the screen appeared a yellow artefact.
Attachment 247757
(The green line was already on the screen before)
I remember in this thread someone wrote about a similar problem, but I could not find where.
What could it be, and how to fix it?

One more question. Set up a image with Spears and Munsil disk. All settings are in norm, only on the Clipping pattern all colors except white are clipped (all solid color). Clipping pattern at the end of this page
http://www.spearsandmunsil.com/artic...stcontrol.html
Maybe my bluray player clipping the colors. But when I turn on the projector setting Epson Super White or Hdmi range is extended on, or slightly diminish the brightness of the colors in RGBCMY settings, the squares in all the rectangles become visible. What setting better to do, so that the colors were not clipped?
Thanks.
LL
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post #1878 of 3037
5/28/12 at 10:02am
i have the 5010 and when i turn on the projector i get a green image and it take a few second until the color are fix is this normal ?

thanks
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post #1879 of 3037
5/28/12 at 10:51am
Quote:
Originally Posted by ntk1 View Post

i have the 5010 and when i turn on the projector i get a green image and it take a few second until the color are fix is this normal ?

thanks

That sounds like a handshaking issue. I don't own the 5010 but my projector and receiver does them same thing. The entire picture is green for a few seconds then blinks and looks normal. I have had 2 projectors and 2 receivers and both have done the same thing.

It has never caused any issues with picture quality and I never see it after the initial startup.
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post #1880 of 3037
5/28/12 at 11:23am
I agree maybe we can see that in a future firmware update.

Quote:
Originally Posted by Matthieu View Post

After 10 hours of watching movies, gaming or calibrating and all, you like to see a longer cooldown indeed.
You'll expect the projector to have temp. control, not a standard 30 sec. shotdown.
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post #1881 of 3037
5/28/12 at 5:20pm
I was concerned about the green on start up as well, but it's been well covered that it's normal operation. The LCD panels warming up at different rates I believe.
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post #1882 of 3037
5/29/12 at 6:36am
Quote:
Originally Posted by Lebronze View Post

Thanks, I intend to call Epson tomorrow to hopefully get this squared away.

Lebronze,

What ended up happening with your projector?

I installed my 5010 this weekend and experienced some vertical dashes as well. It didn't appear to be happening with blurays, but it did occur with both xbox and appletv. I upgraded to firmware 104 and I haven't experienced it again since the upgrade. Waiting to see if it occurs again on firmware 104.
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post #1883 of 3037
5/29/12 at 9:58am
I've been reading these forums for years, but never posted before. I want to build a soffit to fully enclose my 5010. I have 3 concerns and want to know if anyone has dealt with them.
1) Venting. It seems that the vents are on the front of the 5010, so should I be concerned about airflow around it? I will have about a 1 inch clearance above and below and about 2 inches on each side and in back.
2) IR control. I'm not sure if this will be a problem or not, but I ran an extra cat 5 which I can use to splice an IR emitter, if necessary. Any problems with this?
3) 3D. It looks like the built in emitter is in the back of the 5010, so do I need to get the external emitter? I can't tell, but is it a wired adapter? Any suggestions.

My wife wants the projector in the soffit, so you don't see it, so moving out is not an option.
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post #1884 of 3037
5/29/12 at 10:02am
Well i have had both the Epson 5010 and Panasonic AE7000u for about 2 weeks now and here are my thoughts.

2D PERFORMANCE. The Epson is on another level. The 5010 delivers not only a brighter and more accurate picture than the ae7000u but also delivers deeper black levels and much more "pop" in the picture than the ae7000u. The only benefit of the ae7000u is the pixel smoothing, which if you sit 6' from 120", then you will want the ae7000u. The ae7000u though has a hard time with red text ( at least my two units did ) as it makes red text almost un-readable


3D PERFORMANCE. The Epson AGAIN smokes the ae7000u. The panasonic is PLAGUED with ghosting. No matter how long i let it sit i always got ghost on 3D blurays or playing games on my PC with nvidia 3D vision with the depth maxed out. The epson has almost ZERO ghosting ( needs about 5 mins in 3D before its good to go, at least on my unit ) and is very bright on my 120" screen. Black levels are a hair deeper on the panasonic but its almost a third dimmer.

CLARITY AND FOCUS. Normally there is no need to get into this but while my epson is very very clear, i went through 2 ae7000u's during this 2 week period and both had a very almost " out of focus " like picture. Im not sure on this but i found this strange.

CONVERGENCE. I think i got lucky with my epson as the pixels were within 1/8th of a pixel on red and 1/4th of a pixel on blue. The epsons pixel alignment tool is a nice feature, but i dont need it. The panasonic on the other hand could have used it BIG TIME. Both ae7000u's had serious pixel alignment issues. My first unit arrived with the red off by 3 pixels!

FINAL. Overall i found the epson to be much better and have sent back the panasonic. I apologize if this post has offended anyone but its just my findings on these two projectors.
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post #1885 of 3037
5/29/12 at 10:31am
Quote:
Originally Posted by lawbobn View Post

It looks like the built in emitter is in the back of the 5010, so do I need to get the external emitter? I can't tell, but is it a wired adapter? Any suggestions.

Why would anyone put a 3D emitter on the BACK of a PJ.

It is ON THE FRONT.

The back is where you HOOK an emitter when you need one.
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post #1886 of 3037
5/29/12 at 11:34am
Quote:
Originally Posted by lawbobn View Post

I've been reading these forums for years, but never posted before. I want to build a soffit to fully enclose my 5010. I have 3 concerns and want to know if anyone has dealt with them.
1) Venting. It seems that the vents are on the front of the 5010, so should I be concerned about airflow around it? I will have about a 1 inch clearance above and below and about 2 inches on each side and in back.
2) IR control. I'm not sure if this will be a problem or not, but I ran an extra cat 5 which I can use to splice an IR emitter, if necessary. Any problems with this?
3) 3D. It looks like the built in emitter is in the back of the 5010, so do I need to get the external emitter? I can't tell, but is it a wired adapter? Any suggestions.

My wife wants the projector in the soffit, so you don't see it, so moving out is not an option.

1) I'm assuming you have central air, so I'd run another extension right to the soffit. If you can't do that, I'd think about putting a very, very quiet fan in the soffit. Tucked far enough to the left or right, you should never hear a good quiet fan.

2) I don't see a problem with an IR control, but if worse comes to worse, you can get an URC RF unit and ignore any line of sight issues.

3) Again, I wouldn't worry about it. If you run into problems, there's an extender for the 3D from Epson (link).
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post #1887 of 3037
5/29/12 at 8:58pm
Quote:
Originally Posted by BassMaster5 View Post

Well i have had both the Epson 5010 and Panasonic AE7000u for about 2 weeks now and here are my thoughts.

2D PERFORMANCE. The Epson is on another level. The 5010 delivers not only a brighter and more accurate picture than the ae7000u but also delivers deeper black levels and much more "pop" in the picture than the ae7000u. The only benefit of the ae7000u is the pixel smoothing, which if you sit 6' from 120", then you will want the ae7000u. The ae7000u though has a hard time with red text ( at least my two units did ) as it makes red text almost un-readable


3D PERFORMANCE. The Epson AGAIN smokes the ae7000u. The panasonic is PLAGUED with ghosting. No matter how long i let it sit i always got ghost on 3D blurays or playing games on my PC with nvidia 3D vision with the depth maxed out. The epson has almost ZERO ghosting ( needs about 5 mins in 3D before its good to go, at least on my unit ) and is very bright on my 120" screen. Black levels are a hair deeper on the panasonic but its almost a third dimmer.

CLARITY AND FOCUS. Normally there is no need to get into this but while my epson is very very clear, i went through 2 ae7000u's during this 2 week period and both had a very almost " out of focus " like picture. Im not sure on this but i found this strange.

CONVERGENCE. I think i got lucky with my epson as the pixels were within 1/8th of a pixel on red and 1/4th of a pixel on blue. The epsons pixel alignment tool is a nice feature, but i dont need it. The panasonic on the other hand could have used it BIG TIME. Both ae7000u's had serious pixel alignment issues. My first unit arrived with the red off by 3 pixels!

FINAL. Overall i found the epson to be much better and have sent back the panasonic. I apologize if this post has offended anyone but its just my findings on these two projectors.

Bassmaster5 - firstly, why would anyone be offended? Lol, this is the 5010 owner's thread (unless you x-posted this to the ae7000u's owner's thread as well, which I just realized (oops) I didn't check)... =)

I wholeheartedly agree with your post anyhow. The panny's ONLY unique feature - and who doesn't wish all pj's had it - is the lens memory feature, and that's the only benefit that inspired me to research the panny in the slightest, given its higher price point over the Epson 5010. I was heavily leaning towards Benq's w7000, but after-costs of more frequent AND more expensive replacement lamps ultimately made me choose the 5010. The 5010's 3D isn't perfect, but I agree with you - it's much better than the panny. I've seen an hour or so worth of store demos on the panny, and I went back for more demos of it AFTER I chose the 5010, and knew I'd made the right choice.
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post #1888 of 3037
5/30/12 at 8:19am
Well I finally did it, after many almost every post about the 5010 vs. the Panny 7000, I purchased the Epson 5010 the other day and it should be available for pick up on Sat. They had to order it directly from Epson because they were out of stock. Hopefully that means that it will have the 104 firmware update already. I also purchased the Peerless PRG-UNV mount. I'm going to have my buddy who worked for an audio visual company help me hook it all up and mount it.
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post #1889 of 3037
5/30/12 at 8:29am
Quote:
Originally Posted by More_Cow_Bell View Post

Well I finally did it, after many almost every post about the 5010 vs. the Panny 7000, I purchased the Epson 5010 the other day and it should be available for pick up on Sat. They had to order it directly from Epson because they were out of stock. Hopefully that means that it will have the 104 firmware update already. I also purchased the Peerless PRG-UNV mount. I'm going to have my buddy who worked for an audio visual company help me hook it all up and mount it.

Enjoy your NEW 5010 - I LOVE mine
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post #1890 of 3037
5/30/12 at 10:22am
Quote:
Originally Posted by Matthieu View Post

After 10 hours of watching movies, gaming or calibrating and all, you like to see a longer cooldown indeed. .........

Why would this be needed?? Please explain.
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