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Official Epson PowerLite Home Cinema 5010 / 6010 thread - Page 99

post #2941 of 3085
Quote:
Originally Posted by toofast68 View Post

Agree...I have never seen any lights lit on the projector during a 3D playback, and watched a bunch.

The 3D IR emitters only show up in 3D Mode when you are PLAYING a 3D Movie.

There are NINE 3D IR emitters on the FRONT Right Side.

THERE ARE VISIBLE
post #2942 of 3085
Haven't tried 3d yet, waiting for my glasses to arrive. But my projector is ceiling mounted. Do you need to have the separate emitter or is there enough bounce back from the screen to make the glasses work?

Peter
post #2943 of 3085
Haven't tried 3d yet, waiting for my glasses to arrive. But my projector is ceiling mounted. Do you need to have the separate emitter or is there enough bounce back from the screen to make the glasses work?

Peter
post #2944 of 3085
Quote:
Originally Posted by drhankz View Post

The 3D IR emitters only show up in 3D Mode when you are PLAYING a 3D Movie.

There are NINE 3D IR emitters on the FRONT Right Side.

THERE ARE VISIBLE

Exactly what I'm looking for. The lights are the emitters that sync the 3D glasses and not an "indicator" light that the projector is in 3D mode. As Pankov suggested, if you point a digital camera or camera phone at the front of the projector while in 3D mode, you "should" see the emitters glowing in the camera's display. The CCD panels in digital cameras are sensitive to the infrared spectrum which allows them to "see" the glow of infrared LED's (remotes, Wii emitters, 3D emitters, etc). Unfortunately, it appears that for whatever reason, my emitters are not illuminating even when the projector is in 3D mode.

I'm tempted to buy the external emitter and see if it turns on when configured to do so and a 3D movie is playing. I'd hate to spend the ~$70 if I don't have to, though. It would be an interesting test which raises the question of whether or not that is a better solution (should it work) than possibly having to ship the projector back to epson, incurring the shipping/insurance cost and then possibly getting a refurb unit back with an unknown history.... Hmmmm.....
post #2945 of 3085
Maybe updating the firmware might kick the 3d transmitter into life.
post #2946 of 3085
Quote:
Originally Posted by ptchan5 View Post

Haven't tried 3d yet, waiting for my glasses to arrive. But my projector is ceiling mounted. Do you need to have the separate emitter or is there enough bounce back from the screen to make the glasses work?

Peter

Page 14 of the manual,

Use the optional external 3D emitter if you cannot view the 3D image normally or if the
projector is located more than 16.5 feet (5 m) from the viewing area.
post #2947 of 3085
yep they are barely visible by naked eye but glow bright pink through a digital camera.
post #2948 of 3085
So I called Epson support and spoke with with their level one guys. After explaining all the troubleshooting I've completed and them verifying the projector settings, they couldn't figure out what the problem is. Had to call back when their advanced support was available. After being put on hold a couple of times so the rep could talk with the advanced level support they are now replacing the projector with a refurbed unit. Fingers crossed that I get a good one. I'll be checking it over carefully. I love the advanced replacement and that Epson pays shipping both ways but now I'll get a refurbed unit when I paid the price for new. Ah, well...

As further troubleshooting I hooked up my blu ray player to my Panny 50GT25 plasma and 3D worked fine with the epson glasses. No issues whatsoever so it's not the player or the glasses (which I already knew).

I'll report back once I get the replacement unit up and running.
post #2949 of 3085
I haven't searched this whole thread, so sorry if this has been discussed already.

I'm having strange color fluctuations with the iris set to "normal" and "high speed". When the iris engages there's a quick flash of blue or red or green. I can see it in some skin tones and on some channel logos, if there's a black background. I have to really look for it, but it's there. When I have the iris set to the "off" position the effect goes away. I can definitly live with this, as long as this is a known issue.

Thanks
post #2950 of 3085
So what's the verdict on 5010 vs 5020 (or 6010 vs 6020 for that matter)?
Does increased contrast-ratio really make a perceptible difference?
post #2951 of 3085
Quote:
Originally Posted by ElectronicTonic View Post

I haven't searched this whole thread, so sorry if this has been discussed already.

I'm having strange color fluctuations with the iris set to "normal" and "high speed". When the iris engages there's a quick flash of blue or red or green. I can see it in some skin tones and on some channel logos, if there's a black background. I have to really look for it, but it's there. When I have the iris set to the "off" position the effect goes away. I can definitly live with this, as long as this is a known issue.

Thanks

you know...I've always been meanig to post something similar.

 

i am experiencing the same thing...I am not so sure if I see a FLASH, but for sure I see a shift in skin tones.  I am the ONLY one that see's this, my wife thinks I am crazy...but it is present. 

 

Any feedback from others is welcomed!!

post #2952 of 3085
Quote:
Originally Posted by toofast68 View Post

you know...I've always been meanig to post something similar.

i am experiencing the same thing...I am not so sure if I see a FLASH, but for sure I see a shift in skin tones.  I am the ONLY one that see's this, my wife thinks I am crazy...but it is present. 

Any feedback from others is welcomed!!
Thanks for the feedback, now I know it's not just my unit. I did a more thorough search through this thread, I think there was at least one other person with this issue also. So I guess that makes at least 3....

It is more of a "shift", I'm just bad at describing stuff, thanks!
post #2953 of 3085
http://www.avsforum.com/t/1461784/chromatic-effects-of-dynamic-irises has a little more discussion on the effect and limitations inherent with some of the iris designs.
post #2954 of 3085
Cr@p. My 5010 has been working great since I got it about 8 months ago. Go to power it on tonight, and get the blinking blue light, loud fan, and the lens cover won't open.

So, from reading this thread, sounds like I have to call Epson support and get a replacement sent out? What would be the number to call? I'm in the San Francisco area.

Thanks.
post #2955 of 3085
Quote:
Originally Posted by ElectronicTonic View Post

Thanks for the feedback, now I know it's not just my unit. I did a more thorough search through this thread, I think there was at least one other person with this issue also. So I guess that makes at least 3....

It is more of a "shift", I'm just bad at describing stuff, thanks!

I think you'll find Home Theater magazine mentioned this anomaly in their review of the 5010 last year.
post #2956 of 3085
Quote:
Originally Posted by KevinYee View Post

Cr@p. My 5010 has been working great since I got it about 8 months ago. Go to power it on tonight, and get the blinking blue light, loud fan, and the lens cover won't open.

So, from reading this thread, sounds like I have to call Epson support and get a replacement sent out? What would be the number to call? I'm in the San Francisco area.

Thanks.

I wouldn't bother with getting a replacement. Just let it cycle through. Sometimes it can last a minute or two but then the unit powers up normally. Many people on this thread have the same issue and if your 5010 is good in all other respects, I would hang on to it instead of getting into RMA hell.
post #2957 of 3085
Quote:
Originally Posted by musicalfox View Post

I wouldn't bother with getting a replacement. Just let it cycle through. Sometimes it can last a minute or two but then the unit powers up normally. Many people on this thread have the same issue and if your 5010 is good in all other respects, I would hang on to it instead of getting into RMA hell.

well, i pulled the plug, powered it back on, let it sit there blinking for 15 minutes and it still didn't come up. I unplugged it again and will leave it that way overnight, then try again tomorrow.
post #2958 of 3085
Thread Starter 
Quote:
Originally Posted by KevinYee View Post

well, i pulled the plug, powered it back on, let it sit there blinking for 15 minutes and it still didn't come up. I unplugged it again and will leave it that way overnight, then try again tomorrow.
I assume you unlpugged the power when the unit was off and not during the blue flash/loud fan.
It's never good to pull the plug on projectors while in the power on state. It will eventually power down on it's own.
post #2959 of 3085
Quote:
Originally Posted by musicalfox View Post


I think you'll find Home Theater magazine mentioned this anomaly in their review of the 5010 last year.

So is this with ALL 5010/6010 etc....or is this a "limited" issue and I should see if I can get it "fixed" ?

post #2960 of 3085
Quote:
Originally Posted by toofast68 View Post

So is this with ALL 5010/6010 etc....or is this a "limited" issue and I should see if I can get it "fixed" ?

Its more of a work around with the LCD tech, (Epson in this case) to boost contrast, where SXRD, (Sony/JVC) are less prone, due to the ability of that tech, to better compensate. I don't think it's a problem that can be fixed, with the exception of not using the iris.
post #2961 of 3085
Quote:
Originally Posted by jnabq View Post

Its more of a work around with the LCD tech, (Epson in this case) to boost contrast, where SXRD, (Sony/JVC) are less prone, due to the ability of that tech, to better compensate. I don't think it's a problem that can be fixed, with the exception of not using the iris.

Agreed, and from what I've read, Auto-iris is an extremely sophisticated technology and by no means expected to be perfect (or silent) on a $3.5k projector. The iris circuit reads information information several frames in advance to anticipate mechanical adjustments to the present frame. LCDs benefit most from dynamic iris technology, but 'pumping' and gamma alterations are apparently common.
post #2962 of 3085
Quote:
Originally Posted by musicalfox View Post

Agreed, and from what I've read, Auto-iris is an extremely sophisticated technology and by no means expected to be perfect (or silent) on a $3.5k projector. The iris circuit reads information information several frames in advance to anticipate mechanical adjustments to the present frame. LCDs benefit most from dynamic iris technology, but 'pumping' and gamma alterations are apparently common.
I'm not sure how reading a few frames ahead would work as this would mean a delay would have to be introduced to the source somewhere along the line to accomplish this. This would likely cause the audio to desync with the video slightly.
post #2963 of 3085
Thread Starter 
Quote:
What about a dynamic iris?

A dynamic iris is a device built into some projectors that sits between the lamp and the lens. Many times per second, the projector evaluates the overall brightness of the image being projected and then opens or closes the iris to allow more or less light through.
http://www.projectorcentral.com/home_theater_projector_buyers_guide.htm?page=Contrast
Quote:
How Advanced Iris 3 works?

Advanced Iris 3 is the latest evolution of the innovative Advanced Iris home projector technology exclusive to Sony. Advanced Iris 3 works just like the human eye. By analysing the contrast levels in each picture, Advanced Iris 3 can dynamically adjust the projector so it has the optimum aperture opening for each scene.
http://www.sony.co.uk/hub/1237479683603/12

I assume they are sampling live or only microseconds before the picture is projected so no delay between picture and audio are noticed?
post #2964 of 3085
Yes, I assume therefore it must be near-instantaneous to avoid delays (and, I guess, not by several frames as I wrote earlier). The piece I read states, "It must sample the video data stream far enough in advance to give the mechanical elements time to operate."
post #2965 of 3085
The delayed start up and flashing blue light is also reported as fairly common on new models 5020/6020 and their TW9100 equivalents. Epson still don't seem to know the cause. Anybody heard anything new from Epson about it?.
Edited by davestan - 3/25/13 at 4:19pm
post #2966 of 3085
You will see the effect of the Iris easily if you play a movie in full screen mode in mediaplayer hc.
Start the movie and immediately pause it before it starts and the screen is black. Then move the cursor to the bottom so the seek bar pops up. In fast mode you will see the seek bar darken and change colour as it appears and disappears as you move the cursor.
post #2967 of 3085
So I received my factory refurb unit to replace my original that was not synching with my 3D glasses. The good news is that the refurb confirmed the defect with my original unit. With a 3D signal the glasses synched right up and all was good. The downside is that after about ten minutes the projector made a "squeal" type noise and then an error message popped up on the screen saying there was a problem with the cinema filter and to call the service center. Yikes! No bueno.

I called Epson and now they're sending me another replacement since the one they sent is clearly defective. I wonder if this issue isn't the reason why it was returned by someone in the first place. Its rather odd that they wouldn't have confirmed the issue and repaired it. I can clear the error and the image displays but every time a new signal is sent to the projector it goes through some sort of hiccup, squeals and throws the error. It's easily repeatable.

It appears I've stepped onto the refurb roller coaster. I hope I can get a good unit and am able to get off the ride soon.
post #2968 of 3085
Quote:
Originally Posted by SGinAZ View Post

So I received my factory refurb unit to replace my original that was not synching with my 3D glasses. The good news is that the refurb confirmed the defect with my original unit. With a 3D signal the glasses synched right up and all was good. The downside is that after about ten minutes the projector made a "squeal" type noise and then an error message popped up on the screen saying there was a problem with the cinema filter and to call the service center. Yikes! No bueno.

I called Epson and now they're sending me another replacement since the one they sent is clearly defective. I wonder if this issue isn't the reason why it was returned by someone in the first place. Its rather odd that they wouldn't have confirmed the issue and repaired it. I can clear the error and the image displays but every time a new signal is sent to the projector it goes through some sort of hiccup, squeals and throws the error. It's easily repeatable.

It appears I've stepped onto the refurb roller coaster. I hope I can get a good unit and am able to get off the ride soon.

Yep good luck...eventually you might get lucky.

 

I had an issue and fought for over 4 months and got 8 bad units before the finally sent me a good one....just keep up the fight and don't give in.

post #2969 of 3085
This is exactly why the Epson warranty isnt worth the paper its written on. Its ridiculous. Post your trouble in the Epson problem thread. We might get something done about it.
post #2970 of 3085
Thread Starter 
Quote:
Originally Posted by ashyt16 View Post

This is exactly why the Epson warranty isnt worth the paper its written on. Its ridiculous. Post your trouble in the Epson problem thread. We might get something done about it.
I believe Epson's warrenty is exellent in that they honor it and provide an almost hassle free replacement during the 2 year period, which is not something you can say about all projector manufacturers.
I do agree that they really need to start checking their refurbs more closely. People getting broken units is unacceptable.
I can only speculate that when they receive a bad unit, it goes to repair, they turn it on, check for the reported issue and if not found in the first few minutes, it gets thrown in to the refurb stack without any other review of the units functionality.
It seems they need to do a more thorough job of checking the units and putting the unit through a checklist of items and burn in before making them refurbs.
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