I've got a question:
I have an Epson 5010(still under one year of the two year warranty), with about 6000 hours on it. I reset the hours at about 5600. The bulb died shortly thereafter. So on the projector it should show a total of about 400 hours.
I was wondering if I tried to warranty it and told Epson that it only had 400 or so hours on it, if they'd replace the bulb for free(which they would if that was really the case) or if they would know that the actual total hours was well over the 4000 hour rated bulb.
Does anyone know if they can view the true total hours despite the reset?
I kinda imagine they could with a diagnostic tool or something similar.
Thank you, from a poor person who saved up to get a truly amazing projector, but has been let down by a corporation who, in the end, made the cost of the bulb($300) well over 10% of the cost of the already expensive projector.
Edited by wgfdarth - 12/26/13 at 11:36am