Originally Posted by DarthPrime
Has anyone noticed anything with WXII on TWC?
I've been noticing this over the past two weeks. While watching SNL there is a lot of macroblocking as they go to a commercial. The HD quality seems to be dialed down. I also noticed color banding on other channels where I never saw it before. It looks like TWC is adding a little more compression.
I had Uverse installed yesterday and it was a long, long process (6 hours). But ultimately, it works as advertised. I signed up for Uverse TV and 12mbs Internet. And for a little background info, I installed new phone lines, coax, and Cat6 (all home runs) to every room when I bought the house 5 years ago, so I have a clue.
Here's how it went...
The lineman arrived an hour early and installed a new Cat5e from the pole to my house, and he installed a new bridge in the network interface box (NID) attached to my house. It took him about an hour to finish.
The premises tech arrived about an hour later to do the inside work with wiring, set-top boxes and gateway. For both installers, this was clearly a new experience with Uverse with a lot of trial and error.
The PT started working in my basement pulling a new Cat5e from where my gateway was placed to the NID. I went downstairs to help him fish the wire into the wall, and I was greeted with an air biscuit that could knock a buzzard off a $h_t wagon. The stench, combined with the smell of my singed eyebrows was intolerable. Not a good start.
The PT connected the Cat5e to the NID and crimped an RJ11 to the other end for connecting to the gateway. Next, he plugged in the gateway to communicate to the head-end and start the service. No joy. He re-terminated both ends. No joy. He took the gateway outside and connected it to the NID directly. It worked and synced with the system. He reconnected the gateway inside and it still didn't work. He messed with the NID, removed the bridge, installed "beans", nothing was working. Now, we're 3 hours into the install and the PT starts contacting Tier 2 support.
While waiting for support, he re-terminates the coax lines to feed my 3 TV STBs and installs the STBs in each room. Tier 2 finally calls back and asks him if I'm keeping dial tone, or using Uverse voice. I have to keep dial tone for my house alarm. Then the proverbial light bulb flickers to life. He needs to install a filter in the NID to allow Uverse to coexist with dial tone. Bingo.
At the 5th hour, we finally have sync at the gateway to the head-end. I have a 25/2 profile which means I'm qualified for 3 HD streams to the house. And I'm 1250 feet from the VRAD well within range. He fires up the STBs and all is good.
I have a fairly complex home network with several computers, laptop, XBOX, 2 switches and a wireless connection. It's all buttoned down with security, MAC filtering, etc. so I was concerned that I'd have to redo all of that to connect to the gateway. But I just connected my network with one wire to the gateway and it all worked (I turned off the gateway's WiFi since I had my own system). Frankly, I was shocked, considering the tech's experience.
He finished by programming the remotes and gave me a brief tutorial of the features. At the 6 hour mark, he cleaned up the install, left me the paperwork and took his bowel troubles with him. If he didn't leave, my wife was about ready to give him the bum rush to the curb.
Now, to video quality and usability. There is no doubt it is lower than TWC, but given TWC recent PQ, it's a close call. There is slight softening to complex scenes, grass, trees, etc. The MLB playoffs looked great, HBO very good, FOX very good. But the usability...it's fantastic. It's liberating compared to the "gator" on TWC. Full HD interface and very fast channel changing, guide updates and searching. I can watch 4 channels at once with multiview, watch the DVR in other rooms with STBs, and remotely program the DVR. It's almost as polished as a TIVO, it's that good. And it's faster than TIVOs HD interface.
To sum up...I'm happy with Uverse, even with the very slight PQ issues. The interface is terrific. The install sucked, but I'm sure they will improve as the experience grows and more people sign on.