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Greensboro, NC - HDTV - Page 329

post #9841 of 10652
Foxeng, out of curiosity, what is WGHPSTA in the AM21 database from?
post #9842 of 10652
Quote:
Originally Posted by ejb1980 View Post

Diddo. I hear people talking about Antenna TV and MeTV (on WRAZ 50-2) on a regular basis.

Thanks. Appreciate that. AntennaTV is really trying to put together a nice sustainable lineup. It is getting better. If something happens to that channel, we hear about it!
post #9843 of 10652
Quote:
Originally Posted by ejb1980 View Post

Foxeng, out of curiosity, what is WGHPSTA in the AM21 database from?

That is part of the problem I believe with 8.2.

Since we were on channel 8 digital post transition, then turned channel 35 back on a week later and ran both 8 and 35 digital for 9 months, D* created a special "STA" OTA entry for 35. You have the regular antenna entry for 8, and a STA entry for 35 so depending on where you were located you had access to an OTA signal.

We ceased broadcasting on channel 8 in March of 2010. D* has never removed the STA entry even though they changed the regular OTA entry to channel 35 on their own. They have been told numerous times by me since then and there has been a license issued for channel 35 (which they receive as normal routine of any station) which should have flagged them to remove it as well and update their database. It doesn't appear all the steps have taken place. And that is why you are seeing it and works.

When they added the .2 in March of 2011, I suspect they created it using channel 8, not channel 35 and that is why the 8.2 doesn't work. It is looking at the wrong channel. Trying to get their attention to correct all this has been daunting to say the least but I am still trying.

That is my theory anyway.

post #9844 of 10652
Quote:
Originally Posted by foxeng View Post

Didn't work with my HR20-100. Same thing happened.

Quote:
Originally Posted by SVTarHeel View Post

The system searched for my area for a couple of minutes and wouldn't let me cancel or navigate away from the screen.

How long are you guys waiting when re-entering the primary zip code? It can take up to 5+ minutes...
post #9845 of 10652
Quote:
Originally Posted by VARTV View Post

How long are you guys waiting when re-entering the primary zip code? It can take up to 5+ minutes...

It was better than 10 minutes. The screen saver had already kicked in and had been up for a while. The second time around it was only 2 minutes.
post #9846 of 10652
Quote:
Originally Posted by foxeng View Post

It was better than 10 minutes. The screen saver had already kicked in and had been up for a while. The second time around it was only 2 minutes.

Ah, ok... 10 is excessive...
post #9847 of 10652
Quote:
Originally Posted by foxeng View Post

Didn't work with my HR20-100. Same thing happened. I had to reboot to get it to stop. I did get it to accept it second time, but when I go to it, it does the same thing as if I went to 8-2 so I suspect in this new code, they have it locked out because it was searching and never found anything. I see that it still has the old STA data in the list as well and I suspect that may be part of the problem.

I am still working with D* on this. I am escalating this up the chain from my end. I was actually hoping this worked so I can use it as ammo.

I did not have a problem doing the setup. It took a few minutes for the DVR to scan 27360 (my primary zip), then a few minutes more for the 45201 secondary zip. I think the entire process was less than 10 minutes, but I did not time it. It worked a few months ago for my HR20-700, and a few days ago for my HR21-700 via AM21.

I have also previously used this procedure for sub-channels not even in DirecTV's database, but 8.2 is what I watch now.

If anyone is interested, here is a link for screen shots of my TV that I took this afternoon.
http://web.me.com/leoncollett/filech...TV%20Photo.zip
post #9848 of 10652
Quote:
Originally Posted by LCollett View Post

I did not have a problem doing the setup. It took a few minutes for the DVR to scan 27360 (my primary zip), then a few minutes more for the 45201 secondary zip. I think the entire process was less than 10 minutes, but I did not time it. It worked a few months ago for my HR20-700, and a few days ago for my HR21-700 via AM21.

I have also previously used this procedure for sub-channels not even in DirecTV's database, but 8.2 is what I watch now.

If anyone is interested, here is a link for screen shots of my TV that I took this afternoon.
http://web.me.com/leoncollett/filech...TV%20Photo.zip

There is a difference. You are not showing the STA .1 like I am. That may be the difference why you are seeing it and I am not when WLWT is selected.
post #9849 of 10652
In my previous post, note in the linked photo's I am watching WGHP 8.2 "Bachelor Father". To watch it, I selected 5.2. The 5.2 guide information is wrong for what I am watching, but 8.2 receives just fine.
post #9850 of 10652
Quote:
Originally Posted by foxeng View Post

There is a difference. You are not showing the STA .1 like I am. That may be the difference why you are seeing it and I am not when WLWT is selected.

I have 5.1 in my guide, but have it hidden in my custom list. I wonder if you previously had WRAL 5.2 setup on your DVR. Maybe that is the issue. I have never setup the Raleigh stations.

If you can find another station using channel 35 and if DirecTV has the sub-channel in their database, then that might be another solution (Until DirecTV fixes things - they sure have a crazy system for OTA.).

http://en.wikipedia.org/wiki/Categor..._United_States
post #9851 of 10652
Quote:
Originally Posted by LCollett View Post

I have 5.1 in my guide, but have it hidden in my custom list. I wonder if you previously had WRAL 5.2 setup on your DVR. Maybe that is the issue. I have never setup the Raleigh stations.

If you can find another station using channel 35 and if DirecTV has the sub-channel in their database, then that might be another solution (Until DirecTV fixes things - they sure have a crazy system for OTA.).

http://en.wikipedia.org/wiki/Categor..._United_States

Currently WLWT is the only 5 I have listed and all I get on that channel is Searching for Signal.
post #9852 of 10652
Quote:
Originally Posted by foxeng View Post

Currently WLWT is the only 5 I have listed and all I get on that channel is Searching for Signal.

I tried 5.1 and get Searching for Signal also. Strange, looks like if 5.2 would give me 8.2, that 5.1 would give me 8.1.

I still wonder if any previous attempt to get 5.2 WRAL might still be in memory somewhere even though it is not set up like that now.

Also with my setup, I no longer have access to 12.1 WXII as the only 12.1 station listed is from the other DMA. I wonder what would happen if I reversed the primary and secondary zip codes in my setup. Don't think I will try that because 8.2 could get messed up and that was what I was after.

Sorry to put everyone on a mission that does not work for them, but I was just trying to help. Information on the DBS Forum indicates that this procedure is sometimes hit and miss. Hope you are able to get DirecTV to work this out. I have heard that they are becoming more difficult to deal with on OTA sub-channel issues. Maybe that is why they are reported to allow regular scanning on the new HR34.
post #9853 of 10652
Completely off-subject, but today's date (2/8/12) makes me think of Greensboro television for some reason. Can't figure out why.

- Trip
post #9854 of 10652
Quote:
Originally Posted by Trip in VA View Post

Completely off-subject, but today's date (2/8/12) makes me think of Greensboro television for some reason. Can't figure out why.

I'm looking forward to 6/8/12 in a few months for warmer temperatures and my youthful memories of WTVR/WXEX/WRVA-TV.
post #9855 of 10652
Quote:
Originally Posted by LCollett View Post

I tried 5.1 and get Searching for Signal also. Strange, looks like if 5.2 would give me 8.2, that 5.1 would give me 8.1.

I still wonder if any previous attempt to get 5.2 WRAL might still be in memory somewhere even though it is not set up like that now.

Also with my setup, I no longer have access to 12.1 WXII as the only 12.1 station listed is from the other DMA. I wonder what would happen if I reversed the primary and secondary zip codes in my setup. Don't think I will try that because 8.2 could get messed up and that was what I was after.

Sorry to put everyone on a mission that does not work for them, but I was just trying to help. Information on the DBS Forum indicates that this procedure is sometimes hit and miss. Hope you are able to get DirecTV to work this out. I have heard that they are becoming more difficult to deal with on OTA sub-channel issues. Maybe that is why they are reported to allow regular scanning on the new HR34.

Everytime I have played with zip codes on my AM21, I have had to re-do it 3 or 4 times to get WXII and WGPX to show. I can't get WXII OTA 99% of the time, but I do have WGPX and having it in HD (as it is not on Directv) is important. And The Magic School Bus is a guilty pleasure of my gf and her friends so 16-2 is also important.

Why was 8.2 working a few months ago? If you scroll back to Sept or Oct, you can see a pic that I posted where it was working?

On a semi-related note, does anyone else see that WLFL 22-2 is listed as WUNW PBS not the Country Network on the AM21?
post #9856 of 10652
Quote:
Originally Posted by Trip in VA View Post

Completely off-subject, but today's date (2/8/12) makes me think of Greensboro television for some reason. Can't figure out why.

- Trip

I have NO idea why!
post #9857 of 10652
http://www.dslreports.com/shownews/A...is-Over-118297

IIRC, there were not many takers for the original build-out.

Was it ever even offered where I am (W-S)?

Here AT&T DSL only provisions @ 1.5 down...
post #9858 of 10652
Quote:
Originally Posted by ncbill View Post

http://www.dslreports.com/shownews/A...is-Over-118297

IIRC, there were not many takers for the original build-out.

Was it ever even offered where I am (W-S)?

Here AT&T DSL only provisions @ 1.5 down...

Not that I am aware of. We still send them a signal via fiber.
post #9859 of 10652
Quote:
Originally Posted by LCollett View Post

In my previous post, note in the linked photo's I am watching WGHP 8.2 "Bachelor Father". To watch it, I selected 5.2. The 5.2 guide information is wrong for what I am watching, but 8.2 receives just fine.

Have you ever tried to receive WJZY 46.2? With the right antenna, I think it is possible to receive Charlotte signals in Thomasville. But I realize 8.2 is your true local preference. And if I still lived in Concord, I would definitely make an effort to receive WGHP. Watched analog channel 8 growing up.
post #9860 of 10652
Quote:
Originally Posted by LCollett View Post

In my previous post, note in the linked photo's I am watching WGHP 8.2 "Bachelor Father". To watch it, I selected 5.2. The 5.2 guide information is wrong for what I am watching, but 8.2 receives just fine.

This whole process confuses me a little. If you select 5.2, does it switch to 8.2?

I think I do something like this to get WGSR. Since I receive Raleigh locals OTA, I naturally added a Raleigh DMA for my secondary locals. I do not receive WRPX OTA (I do if point at it, but not when it's pointed at Garner) but I added WRPX 47.1 to my guide anyway and LP WGSR from Reidsville comes in on 47.1, with WRPX data. I understand how this works with WGSR (although there is probably an error somewhere at D*) but it's the same channel number, 47.1; how does added a 5.2 from somewhere else get 8.2 to come through?!?!

I am glad that I get Antenna TV from WNCN 17.2 but, like TylerSC said, I would rather have the "local" 8.2. I have it on QAM, but it would be better to have it on D*. I continue to wish Foxeng luck with his endeavor with D* to fix it!
LL
post #9861 of 10652
Quote:
Originally Posted by ejb1980 View Post

I continue to wish Foxeng luck with his endeavor with D* to fix it!

It sounds like there's at least a half dozen of us in this boat. foxeng, is there anything we can do? Like taking turns sending an e-mail to customer service? I wonder if the proverbial 'squeaky wheel' would get the grease, or just get tuned out? If they got 6 or 8 e-mails from different subscribers over a 2-3 week period ("Hey, why can't I get the local subchannel 8.2 using my AM21?"), do you guys think it would make any difference?
post #9862 of 10652
Quote:
Originally Posted by SVTarHeel View Post

It sounds like there's at least a half dozen of us in this boat. foxeng, is there anything we can do? Like taking turns sending an e-mail to customer service? I wonder if the proverbial 'squeaky wheel' would get the grease, or just get tuned out? If they got 6 or 8 e-mails from different subscribers over a 2-3 week period ("Hey, why can't I get the local subchannel 8.2 using my AM21?"), do you guys think it would make any difference?

You won't get any complaints from he if you complain to D* direct. I am fixing to take this to a supervisory level at the TOC.
post #9863 of 10652
Quote:
Originally Posted by tylerSC View Post

Have you ever tried to receive WJZY 46.2? With the right antenna, I think it is possible to receive Charlotte signals in Thomasville. But I realize 8.2 is your true local preference. And if I still lived in Concord, I would definitely make an effort to receive WGHP. Watched analog channel 8 growing up.

After roof work, I no longer have an outside antenna. At this time I am just using a small antenna in a closet and can receive Charlotte stations sometimes. I am located at a high elevation just south of Thomasville and did receive both Charlotte stations and Raleigh WRAL with the outside antenna. I was using a D* HR20 set to both Charlotte and Raleigh zip codes.

I have an original CM 4228 and 4248 and plan on trying these in the attic and putting one outside if necessary. Sometimes it is good to have access to those stations for news relating to their area.

I used to enjoy Amateur Radio (WA4ACV), but have not been active for many years.
post #9864 of 10652
Quote:
Originally Posted by ejb1980 View Post

This whole process confuses me a little. If you select 5.2, does it switch to 8.2?

I think I do something like this to get WGSR. Since I receive Raleigh locals OTA, I naturally added a Raleigh DMA for my secondary locals. I do not receive WRPX OTA (I do if point at it, but not when it's pointed at Garner) but I added WRPX 47.1 to my guide anyway and LP WGSR from Reidsville comes in on 47.1, with WRPX data. I understand how this works with WGSR (although there is probably an error somewhere at D*) but it's the same channel number, 47.1; how does added a 5.2 from somewhere else get 8.2 to come through?!?!

I am glad that I get Antenna TV from WNCN 17.2 but, like TylerSC said, I would rather have the "local" 8.2. I have it on QAM, but it would be better to have it on D*. I continue to wish Foxeng luck with his endeavor with D* to fix it!

When I select 5.2, it tunes to 8.2 since both stations use the same actual frequency (35). This is a process used around the country when D* does not have the desired sub-channels in their database. In our case, D* has 8.2 setup, but has something wrong.

I guess there are also other factors that I don't understand which make the workaround not work on some systems.
post #9865 of 10652
Quote:
Originally Posted by LCollett View Post

After roof work, I no longer have an outside antenna. At this time I am just using a small antenna in a closet and can receive Charlotte stations sometimes. I am located at a high elevation just south of Thomasville and did receive both Charlotte stations and Raleigh WRAL with the outside antenna. I was using a D* HR20 set to both Charlotte and Raleigh zip codes.

I have an original CM 4228 and 4248 and plan on trying these in the attic and putting one outside if necessary. Sometimes it is good to have access to those stations for news relating to their area.

I used to enjoy Amateur Radio (WA4ACV), but have not been active for many years.

Lucky that you still have those original American made Channel Master antennas, rather than those Chinese made imitations that they sell today. I also have an original 4228 and 4248, both of which give me better results than the current products available now. I would put that 4248 outside with a 7777 preamp and a rotor. It would be awesome to receive top stations such as WBTV, WSOC, WGHP, and WRAL. That 4248 is an excellent UHF antenna, and I wish they were still being sold somewhere today.
post #9866 of 10652
Quote:
Originally Posted by SVTarHeel View Post

It sounds like there's at least a half dozen of us in this boat. foxeng, is there anything we can do? Like taking turns sending an e-mail to customer service? I wonder if the proverbial 'squeaky wheel' would get the grease, or just get tuned out? If they got 6 or 8 e-mails from different subscribers over a 2-3 week period ("Hey, why can't I get the local subchannel 8.2 using my AM21?"), do you guys think it would make any difference?

They've received several from me already. Maybe one more!
post #9867 of 10652
Quote:
Originally Posted by SVTarHeel View Post

It sounds like there's at least a half dozen of us in this boat. foxeng, is there anything we can do? Like taking turns sending an e-mail to customer service? I wonder if the proverbial 'squeaky wheel' would get the grease, or just get tuned out? If they got 6 or 8 e-mails from different subscribers over a 2-3 week period ("Hey, why can't I get the local subchannel 8.2 using my AM21?"), do you guys think it would make any difference?

My solution has been to use solicitations to provde me with service as kindling, if paper. If solicited in person, I try to affect a look that I might use the solicitor as kindling. I cannot see myself paying for the previlege of watching commercials. Cable and dish can't give me what I want, anyway. I hope you fellows come to a solution, but I have mine. If I want Antenna TV, ME TV. Retro TV, or THIS, I punch in a number on a remote, and there it is. And I don't worry that a local program director might not care for me to see a network offering. I have duplicates of all the broadcast nets. Dish and cable want to tell me what I want.
post #9868 of 10652
Quote:
Originally Posted by ejb1980 View Post

They've received several from me already. Maybe one more!

I have sent email's to D* in the past concerning this matter. Most recently I received a response saying to check my antenna, reboot my receiver, etc.. It sounded like a a form reply sent to everyone who had OTA problems. I will try again and attempt to be more specific.
post #9869 of 10652
Quote:
Originally Posted by LCollett View Post

I have sent email's to D* in the past concerning this matter. Most recently I received a response saying to check my antenna, reboot my receiver, etc.. It sounded like a a form reply sent to everyone who had OTA problems. I will try again and attempt to be more specific.

Does anyone think there's any likelihood that specifics might help? I was thinking of something like...

Everyone in our market seems to be unable to view the local AntennaTV subchannel from WGHP TV using their receiver's tuner or the AM21. For me personally, I am able to view - and record - other subchannels in the market except this one. There is speculation that this stems from the station switching over from channel 8 to channel 35. The thinking is that something in the DirecTV system is still pointing the tuners to 8.2 instead of its relocated home.

Is there someone locally - or notionally - who can check this out? I bought the tuner to integrate the subchannels into my program guide. With one of the 2 key ones unviewable, it's both frustrating and leaves me with a feeling that I wasted my money.


Please feel free to correct anything above and offer ideas. My thinking is that this might be, for us end users, a case of customer service roulette - maybe one of us will hit on someone who knows how to pass this up the chain. Or maybe we can reach critical mass, where they see X number of reports of the same issue and decide to follow up.

Just my 2c worth...
post #9870 of 10652
The problem I am seeing is that the people who respond to emails don't even know what an AM21 is! I get the whole "reset your receiver" story or the "we can send someone out to check your dish" spiel or the "we don't offer subchannels" blah-blah-blah or if they do know what an AM21 is the "check your antenna" crap reply that LCollet was talking about. I don't know what else to do!
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