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NEW Panasonic TV shuts off after 15 minutes??

post #1 of 6
12/10/11 at 7:31am
Thread Starter 
We just installed a Panasonic TCP60ST30 into an existing system with an Integra receiver connected with a 50' HDMI. and an RTI remote system (XP8 processor).
Everything was working fine for weeks, now the TV shuts off after 15 minutes on any source. We thought it was a bad TV so we changed that out... it still does it. The TV just turns off, no indicator lights flash, just off.
All signal settings/sleep timers/etc are turned off on the TV. It's either: the Power, the HDMI wire, the receiver, the RTI system.... or?
Any thoughts?
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post #2 of 6
12/10/11 at 7:54am
Have you connected any device directly to the TV?
(temporary hookup of DVD, BD, VCR, Coax, etc)
Using the composite, component, tuner, HDMI inputs on the TV itself.
You have to divide and conquer when troubleshooting.
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post #3 of 6
12/10/11 at 8:03am
Probably not the cause, but check the energy saving features, if any, in the TV's menu. And as zaphod said, disconnect any peripheral devices and see if it still occurs (use antenna or straight cable for a source). If the problem disappears, reconnect devices, one by one until the problem returns.
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post #4 of 6
12/10/11 at 10:32am
Turn Viera Link off.

It sends and receives info via HDMI, including auto power on/off commands from other devices that are in a similar mode.
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post #5 of 6
12/10/11 at 1:55pm
Quote:
Originally Posted by arxaw View Post

Probably not the cause, but check the energy saving features, if any, in the TV's menu. And as zaphod said, disconnect any peripheral devices and see if it still occurs (use antenna or straight cable for a source). If the problem disappears, reconnect devices, one by one until the problem returns.

Actually, the idea (which I might not have explained well enough) was to use a short, direct connection of a video device since it seemed that he was using the Receiver as his video switch and relying on the single, 50', HDMI cable to feed signals to the TV from all sources. (not an unusual method for wall-mounted sets or large media rooms)

And repeating Ken's advice to turn off the Viera Link
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post #6 of 6
12/11/11 at 7:39pm
Thread Starter 
It turns out that the RTI XP8 is sending out the power off command just to the TV, weird.. . not sure why it would be doing this after 15 minutes, everything worked fine for a month. I'll have to scratch through programming to see if there are any strange flags/etc... or any thoughts on that?
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