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Micca EP950! - Page 52

post #1531 of 1577
1/26/13 at 10:42am
Short of reading all 1500 posts here how are these players preforming. Any major bugs, performance issues and how is support?
Is there someplace to see the features of the top 3 or 4 models side by side?

Thanks
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post #1532 of 1577
1/27/13 at 7:22am
Quote:
Originally Posted by sparkfuzz View Post



Maybe they stopped making them. They are also not willing to satisfy my warranty, atleast that is what I am assuming anyway. Be warned all EP950 owners, Micca's customer support WILL NOT REPLACE YOUR EP950 even under warranty! My lastest response from Micca was the following, All I asked is how I go about returning my unit:

"We only provide exchange for orders that are within 30 days from date of purchase."

What kind of non sense is that? I have a one year warranty and my product is defective. Micca can not replace my unit with one that is not malfunctioning? What kind of warranty is this???

Also where is JACK@MICCA when you need him??? He was helpful in the past, maybe he could help me since Micca customer support wont.

Sparkfuzz,

That response you received from Micca support might have been some due to confusion surrounding the "power-on issue" exchange program, which as people participating in this thread can recall, was a specially arranged exchange program done several months ago on the initial batch of these players. The support person who took your case probably wasn't immediately familiar with it.

In any case, there is a one year warranty, and you should be able to get it exchanged. I'll send you a PM.

Jack
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post #1533 of 1577
1/27/13 at 7:41am
Quote:
Originally Posted by Sundance View Post

Short of reading all 1500 posts here how are these players preforming. Any major bugs, performance issues and how is support?
Is there someplace to see the features of the top 3 or 4 models side by side?

Thanks

The second post in this thread mentions the major limitations that the EP950 player currently has. Whether these bugs are major depends on your intended usage of this player and whether an extra frame every 41 seconds or so is something you would notice.

Jack
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post #1534 of 1577
1/27/13 at 12:57pm
Quote:
Originally Posted by Jack@Micca View Post

Sparkfuzz,

That response you received from Micca support might have been some due to confusion surrounding the "power-on issue" exchange program, which as people participating in this thread can recall, was a specially arranged exchange program done several months ago on the initial batch of these players. The support person who took your case probably wasn't immediately familiar with it.

In any case, there is a one year warranty, and you should be able to get it exchanged. I'll send you a PM.

Jack

You can get the full details of my experience at http://www.resellerratings.com/store/Micca_Store. I wrote a review January 15th 2013. Understand I was trying to get a response out of Micca customer support for sometime. I have been sending email after email to Micca with no responses. Maybe you were not directly involved with me, but overall it makes Micca and everyone who works for them look bad and unprofessional. Bottom line is Amazon pulled through and Micca did not.
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post #1535 of 1577
2/9/13 at 12:33pm
Hello Jack or anyone Can you please send me the alpha/beta-quality firmware based on new 2.x SDK for my micca ep950 my email is cisco15010@gmail.com and if u can email it or send link where to download thanks. and keep up the great work you do for us
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post #1536 of 1577
2/27/13 at 2:20pm
Hi all:

We just bought the 950 to replace a WD Media Player that after years of good service, was failing. We liked some of the features of the 950.
We updated to the most current firmware.
We only got it last night, but we noticed the studdering.
What bothers us most is we have a NAS we used with the WD.
It worked flawlessly for DVD's and Blu ray's over the network.

Accessing the network with the 950 takes forever, about 45 seconds or so,
You cannot add Network Drives to the Library, so every time we go to the HDD with the movies, or the one with TV shows, it goes through a 30 second search and 15 seconds to login.

Is this typical?

I checked a lot of this thread and have not seen comments about the slow network.
The WD pulls up the networked drives then movies and songs right away, no delay.
There are no dropouts.
The menu system is a LOT faster.

I am leaning toward returning the 950 and getting another WD Media Player.
The only thing I need more than the WD offers is the ability to have the HDMI and Composite outputs at the sme time (long story) and I would love 7.1 audio which WD does not support.

Is there anything out there with the features of the 950, mostly the files it plays without the bugs and plays 7.1 audio?

Last question, what is the best format (Without any compression at all) to rip a blu ray? MT2S, MKV, etc?
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post #1537 of 1577
2/27/13 at 3:32pm
Thread Starter 
Quote:
Originally Posted by bdfromsd View Post

Hi all:

We just bought the 950 to replace a WD Media Player that after years of good service, was failing. We liked some of the features of the 950.
We updated to the most current firmware.
We only got it last night, but we noticed the studdering.
What bothers us most is we have a NAS we used with the WD.
It worked flawlessly for DVD's and Blu ray's over the network.

Accessing the network with the 950 takes forever, about 45 seconds or so,
You cannot add Network Drives to the Library, so every time we go to the HDD with the movies, or the one with TV shows, it goes through a 30 second search and 15 seconds to login.

Is this typical?

I checked a lot of this thread and have not seen comments about the slow network.
The WD pulls up the networked drives then movies and songs right away, no delay.
There are no dropouts.
The menu system is a LOT faster.

I am leaning toward returning the 950 and getting another WD Media Player.
The only thing I need more than the WD offers is the ability to have the HDMI and Composite outputs at the sme time (long story) and I would love 7.1 audio which WD does not support.

Is there anything out there with the features of the 950, mostly the files it plays without the bugs and plays 7.1 audio?

Last question, what is the best format (Without any compression at all) to rip a blu ray? MT2S, MKV, etc?

Take a look at the Mede8er. I would recommend M2TS file format with ClownBD.
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post #1538 of 1577
3/3/13 at 8:34pm

Just a follow up on the issue with SBS 3D files and the off center issues with the current firmware. I only just got my new Panasonic 55GT50 so I am

now able to play these files. To my great relief they play just fine and I find no visual issues with them. i had assumed the off center bug

would have caused an issue but so far all is well. Again just to be clear 3D SBS .mkv files play just fine. I tried letting my TV detect the

video format and I also used the Micca menu and selected the Side by Side 3D option. Both worked fine.

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post #1539 of 1577
3/4/13 at 9:21am
Does anyone successfully have a EP950 sending bitstream (RAW in the menu settings) to a preamp/receiver via the coaxial S/PDIF? I had been successfully using the optical (Toslink) S/PDIF with my EP950 but I am not trying to get it to use the coaxial connection instead and no matter what I try it exists on only sending the down converted 2-channel LPCM signal. Thanks in advance for any help.
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post #1540 of 1577
3/4/13 at 2:03pm

Actually that is how mine is connected to my receiver. I had to set my JVC receiver to treat its rca digital input as a DVD player.

Keeping in mind that only DTS or Dolby can be bitstreamed over S/PDIF Coax or Optical, All HD audio streams

e.g. DTS-HD MA and Dolby TrueHD use more bandwidth than they provide and therefore will only bitstream over HDMI.


Edited by rypaul - 3/4/13 at 2:09pm
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post #1541 of 1577
3/4/13 at 9:33pm
Quote:
Originally Posted by rypaul View Post

Just a follow up on the issue with SBS 3D files and the off center issues with the current firmware. I only just got my new Panasonic 55GT50 so I am
now able to play these files. To my great relief they play just fine and I find no visual issues with them. i had assumed the off center bug
would have caused an issue but so far all is well. Again just to be clear 3D SBS .mkv files play just fine. I tried letting my TV detect the
video format and I also used the Micca menu and selected the Side by Side 3D option. Both worked fine.

Way back in this series of posts I and others were of the assumption that some of the problems that were being noticed were more the interaction of the television than a glaring fault of the Micca.
Thanks rypaul for affirming this....I have been more than happy with my 950 displayed on my Panasonic plasma
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post #1542 of 1577
3/8/13 at 6:08pm
Anyone have trouble with the internal hard drive being detected by the EP950?

I have a "Western Digital WD Green WD20EARX 2TB 64MB Cache SATA 6.0Gb/s 3.5" inserted into the internal slot and sometimes the EP950 will take forever to detect it. Sometimes it does not detect it at all.

I am also having network problems with it, where there is at least 1TB free on the drive, but when I try to copy to it Windows says it is out of free space.

Just wondering if anyone else has related problems.

Running EP950 Firmware 1.0.4.23
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post #1543 of 1577
3/9/13 at 6:04am

Recently I have been having issues with my drive disappearing. Regarding your free space issue I could only recommend

you try backing up your data and reformatting the drive in the Micca itself. Also when you force a firmware update

make sure you disconnect the internal drive I found when I did not my drive would act wierd. Also I have a theory

that the power saving features of green drives from Western digital and Seagate sometimes cause issues for

the Micca. I wish I could offer more advice but I find with my unit that internal disk usage is hit and miss.

My next experiment will be externally powering the drive with a data cable run to the internal sata port in the

Micca. This will tell me if the Micca is having trouble powering the internal disks. I notice the power supply

they use is rated at 3Amps and I wonder if it is insufficient when using an internal disk.


Edited by rypaul - 3/9/13 at 11:25am
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post #1544 of 1577
3/11/13 at 10:45am
Thanks for the input.

HDD was formatted by EP950 originally, and for some reason will not copy from USB to HDD now (was working earlier).

I wonder if mounting it as a network drive might have confused things, I think I will map it as a network folder next time around so Windows does not write anything to the disk (metadata) that might confuse the EP950.

I will try re-loading the firmware without the HDD installed.

I might even swap my OS HDD (WD Black) in instead and use the WD Green on my PC.

Last night the HDD was not showing again, and as soon as I plugged in the USB stick, both USB and HDD appeared. I might have found a workaround for the time being.

Best,
-Matt
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post #1545 of 1577
3/11/13 at 5:23pm

HDD was formatted by EP950 originally, and for some reason will not copy from USB to HDD now (was working earlier).

The last time I had an issue with files not copying to the internal drive I had to reformat the drive in windows and go into Computer

and change the security permissions on the drive and add the Everyone group to the drive and grant all permissions

to everyone. If you are not technically knowledgable then I can give you a step by step guide. Actually if you look back at

one of my posts in this thread I think I outlined what was required.

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post #1546 of 1577
3/19/13 at 10:18am
Quote:
Originally Posted by rypaul View Post

Actually that is how mine is connected to my receiver. I had to set my JVC receiver to treat its rca digital input as a DVD player.
Keeping in mind that only DTS or Dolby can be bitstreamed over S/PDIF Coax or Optical, All HD audio streams
e.g. DTS-HD MA and Dolby TrueHD use more bandwidth than they provide and therefore will only bitstream over HDMI.

Interesting. I had given up and went back to the optical as no matter what settings I tried within the EP950's menu settings I ended up with 2-channel LPCM on my B&K Ref 50 pre-pro. The Ref 50 does not have any settings for expecting LPCM vs. Bitstream on its digital inputs but rather auto senses the connection. I also found the following from a post by thrang discussing an audio sync issue early on in this thread: " tried audio via coax, and the sync is fine also (though as an aside, I can only get two channel output regardless of the audio settings or which audio stream is selected in the Micca player software)". He was using a Classe SSP which is another pre-pro which more than likely auto senses the connection.
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post #1547 of 1577
3/19/13 at 10:21am
Quote:
Originally Posted by rypaul View Post

Recently I have been having issues with my drive disappearing.

When my EP950 crashes (happens on occasion but not too often) my internal hard drive (3TB WD Red) is always AWOL. However, if I just shut down the Micca and start it back up it is always there again. On a side note if the drive does go to sleep based on lack of use defined within the Micca's settings I do like the feature of being able to turn the internal drive back on after it goes to sleep via the green button on the remote.
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post #1548 of 1577
3/20/13 at 2:44pm

Oh in response to you bloozeman the drive would randomly click a few times and then disappear, even

while watching a movie. The Micca would stiff be fully functional but the drive would be gone. Even

after powering off and on sometimes it would still not reappear. I am familiar with the crashing and

drive missing symptom but this is different.

 

Well I got tired of my internal drive disappearing so I opened up the EP950 and removed the sata power

and data connector along with the locking device that slides back and forth to push them into

the drive. I then replaced them with fresh cables that were short enough to work. So far it's

been a couple days and no issues so far. I will report back if the problem resurfaces.

 

Update: Well it's been several days and the Micca has been on the whole time

without any disappearing act from the drive. So it seems as if the original cables

were defective and caused the drive to mis-behave. Otherwise I have been enjoying

my 3D movies and I am still quite happy with my purchase.

 

Well a week now and still rock solid. I even have my other media player playing movies

over the network from the Micca's internal drive in another room while I watch movies in

my living room. No freezing and no hiccups so far.


Edited by rypaul - 3/27/13 at 4:33am
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post #1549 of 1577
3/28/13 at 1:43pm
Can i ask a question about this media player related with his fan.. Can i change it to another one more powerful... it's just that my 3tb hard disk sometimes stops the movie i¿m playing and i think it's because it overheats a little.. so what do you think. and if i can which can i use???
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post #1550 of 1577
3/28/13 at 4:16pm

I had a similar concern with mine regarding heat. My solution was actually to remove the rubber piece covering the sata port on

the left side and make the fan suck air in by turning it around. If you want to change the fan it should be quite easy I think an

electronics, hobby, computer store might carry something similar. The fan is easy to remove so you could carry it and have

it sized. If your drive is freezing after your modification you might be having the same faulty cable  problem I was having which I posted

about in my previous post. For a hard drive to freeze up from heat nowadays it would have to get very hot and somehow I doubt that

is your problem. Hot hot does the Micca feel when you put your hand on it when the movie freezes?

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post #1551 of 1577
3/28/13 at 5:22pm
thanks for the answer .. i'll do the rubber piece thing and i'll change my fan to a different and more powerful one.
the micca is hot but not that much but the hard disk is really hot after watching 2 hours in high def.. Thanks
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post #1552 of 1577
3/30/13 at 12:46pm
Hello,

I'm having some problems with Micca EP950.

I made the purchase and I received a few days, and before using it upgraded to firmware 1.0.4.23.

He is delentando files from internal HD. Believe that by instability.

Was transferring a large file from the network 7GB and it just stopped responding.

The remote and front panel controls did not work.

So I had to turn off the outlet to restart the Micca EP950.

However when he resumed, had deleted all files that had passed.

Just kept old files that were already in HD.

And the problem persisted, had transferred over 500GB to 2TB internal HD.

When there was a blackout, and Micca EP950 restarted.

And to my surprise he had deleted all the files that were recently passed to it, keeping only the files that were previously recorded in HD using the Micca.

I tested a bit more, and it seems that this problem does not occur with the external drive connected via USB, just the same internal HD.

Anyone have any suggestions for this problem?

Well I've lost a lot of data and I am very disappointed with the Micca EP950.

For there are several other problems such as system torrent which is very slow, hangs, not responding etc.

I appreciate the help.

Thank you.
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post #1553 of 1577
3/30/13 at 1:43pm

What method did you use to upgrade the firmware?

Was the internal drive plugged in when you did the firmware upgrade?

I always had strange things happen when I did a firmware update with my drive installed.

Also for some reason after I attached my drive to a PC and granted the Everyone group

full access to the entire drive I had no problems with files disappearing.

There are a few posts on here that you should probably go back and read that might help also.


Edited by rypaul - 3/30/13 at 9:26pm
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post #1554 of 1577
3/31/13 at 9:36am
Quote:
Originally Posted by rypaul View Post

What method did you use to upgrade the firmware?
Was the internal drive plugged in when you did the firmware upgrade?
I always had strange things happen when I did a firmware update with my drive installed.
Also for some reason after I attached my drive to a PC and granted the Everyone group
full access to the entire drive I had no problems with files disappearing.
There are a few posts on here that you should probably go back and read that might help also.

Hello, thanks for the help, I did the firmware update via USB stick at.

I have sent an email to support Micca but had not yet returned.

I'll have a better searched in the topic to see if I can find something that helps.

Thank you.
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post #1555 of 1577
4/3/13 at 10:54am
I notice that the EP950 is currently unavailable on Amazon? Is it coming back?
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post #1556 of 1577
4/5/13 at 2:21am
the himedia 900 and this are the same thing
support for these units is all but finished
I dont hold any luck on getting any support from them anymore
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post #1557 of 1577
4/5/13 at 4:16am

It's a shame too cuz the only other player I see with internal drive support that I would buy is the

Mede8er 1000x3d and it is out of my budget. The KDlinks HD700 seems to be similar in construction

but it does not have the facility to carry and internal drive. My Micca EP950 is still going strong and I

don't regret my purchase in the least

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post #1558 of 1577
4/8/13 at 7:58am
Quote:
Originally Posted by rypaul View Post

Oh in response to you bloozeman the drive would randomly click a few times and then disappear, even
while watching a movie. The Micca would stiff be fully functional but the drive would be gone. Even
after powering off and on sometimes it would still not reappear. I am familiar with the crashing and
drive missing symptom but this is different.

Well I got tired of my internal drive disappearing so I opened up the EP950 and removed the sata power
and data connector along with the locking device that slides back and forth to push them into
the drive. I then replaced them with fresh cables that were short enough to work. So far it's
been a couple days and no issues so far. I will report back if the problem resurfaces.

Update: Well it's been several days and the Micca has been on the whole time
without any disappearing act from the drive. So it seems as if the original cables
were defective and caused the drive to mis-behave. Otherwise I have been enjoying
my 3D movies and I am still quite happy with my purchase.

Well a week now and still rock solid. I even have my other media player playing movies
over the network from the Micca's internal drive in another room while I watch movies in
my living room. No freezing and no hiccups so far.

Can you elaborate more on this process? My micca is now doing a freezing act (pretty sure it's shutting the hard drive off) almost every other time I use it and I'm getting extremely frustrated with it.
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post #1559 of 1577
4/8/13 at 10:22am

I am not very good at explaining the crazy things I do but I will give it a try :)

 

WARNING if this is done incorrectly you could render the unit useless or worse fry your hard drive.

 

As I stated earlier the first thing to do is unscrew the top part of the EP950 and detach the

existing SATA data and power cables from the mainboard. this is easy since they are joined together

where they plug into the drive so there is no way to mistake what to unplug. The piece of plastic that slides

back and forth to push the cables into the drive has to be removed permanently as well since the replacement

parts will not reattach to it.

The data cable replacement is a simple task as all you need to do is aquire a short SATA data cable from a

computer store. Mine was 3 or 4 inches if I remember correctly.

The power cable is tricky at least the way I did it. Maybe some stores would have cables that would work but

what I did was get a damaged PC power supply and removed one of the SATA power plugs from one of it's leads.

I then cut the power cables on the EP950's SATA power lead as close to the plastic part as possible so I ended

up with the longest length of wire possible. I then clamped the cables into the power plug I got from the PC supply

MAKING SURE that the yellow and red wires were in the right places. This is VERY important because the yellow

wire carries 12volts and you would not want that flowing to a circuit that expects 5volts.

Then I just plugged everything back in and bent the wires into a comfortable position and attached them to the drive

and the rest is history.

I wanted to post pics but life got in the way. I won't be able to upload pics for a few weeks


Edited by rypaul - 4/9/13 at 2:44pm
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post #1560 of 1577
4/11/13 at 7:39am
How Can I plug a 5.1 home theater like those used in pc's since the only connection in the micca is the optical one??? or how can i use the ones that are colorful?
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