Official BenQ W7000 Owners Thread - Page 14

I tried tonight and it's none accessible compaired to the w6000.

Perhaps the "Jan Firmware" should have been called the "Feb Firmware" !

Any news of the new firmware?

The firmware was not able to be completed by the start of Chinese New Year, which is a 15-day celebration beginning on 1/23 this year.

This means that they won't be getting back to work on the firmware until 2/7, so likely sometime in mid-February.

I think its ready. We been notified to return our stock units to BenQ for update and we will be contacting our customers with the procedure for sending back their units to BenQ for the update.

I look forward to the results, I will be in the market for a projector in about a month or two and would really prefer DLP...

Any chance of getting firmware release notes?

To further elaborate, BenQ will be replacing the machines with a revised model rather than just loading returned machines with new firmware. So I would assume that there are hardware and firmware changes.

I do not have time to find out what the changes were. I doubt they will tell us anyway.

The only thing that is important is how the new ones perform and measure.

That is pretty exciting... I look forward to the performance of the W7000 v2!

Mark, when you find out could you also explain how to differentiate between the revised model vs. the pre-firmware version? I have not bought one yet but if I do it would be helpful know which one I have.

Why don't you just buy one from AVS? They have better pricing on most projectors anyway.

I have to say I am glad I did not buy the W7000. This seems like a giant cluster $&@&...

It looks like I will be with out a projector again for a couple of days. This will be number 3. I am glad that they waited till after superbowl.

I think a fool proof method not knowing anything more is that the firmware should be something higher than 1.0 and which firmware is loaded can be read if I remember correctly in the menu somewhere. All machines we will ship in the future will be the new ones because in essence there is a recall of all stock in dealer or end user hands. Though I have many projectors in my HT to use, I am not at all sorry that I spent considerable time watching the early version. After I play and measure, I watch content and not how the projector displays the content. I did feel the need to use a ND2 filter for darker films but I have a high quality one lying around so no big sweat. For video content (sports which I watch a lot) and 3D the present version is just fine though playing with the 3D modes and 2D to 3D switches was frustrating especially thinking the machine was locked up rather than acting like my wife saying can we go into the purse store and look around, it will only take me a minute.

But I am totally happy the way BenQ is handling the situation. One might ask why they brought it out the way they did? Some of the problems were obvious but others only were discovered because of the considerable expertise of some of the end users. Anyway, we got to use the machines for a bit and then get new ones with the warranty starting over again and get a better machine to boot. I would take the pain of packing the old one up and unboxing the new one in trade for that. But that's just me.

Can't find it

Yeah maybe, but being a W6000 owner if the W7000 is going to be the W6000 with 3D then I'm sold because the W6000 kicks buttowski!

Hmm, now I am going to have to re-buy to see what they changed. I wonder if pro reviewers will have to redo their articles.

Mark - please let us know when you get the v2 in stock.

Give them a call.

Sounds about right

Wouldn't it be in the AV Science Store if they carried it? I typically don't purchase things over the phone.

I don't really follow, but you'd be talking to someone who works for the site you're trying to order from...

We are here for you. Come in out of the cold. Just shoot us an email or give us a call, and we will take your info and ship it to you the day it comes in. By us, I mean either Mike Garret or me.

Everything we sell we can't put on our site and even for items on the site you can often get a better price if you call. We do offer some click and buy but we were built by having true expert sales people and not just order takers. If you don't want to talk, that OK. Just communicate by email and one, two, three, you will be done.

Do you guys take PayPal? The reason I don't purchase over the phone is because I've been a victim of identity theft - someone using my credit card info, not saying you guys would do that but I'll never do it again ya know?

I make all purchases using this service (and pay cash for any in-person transaction)
http://www.bankofamerica.com/privacy...about_shopsafe

These single-use CC#'s practically eliminate the risk of the kind of fraud that you described.

I understand that other big card issuers like Discover and Citibank have similar programs.

Most CC theft, the overwhelming majority now is from keyloggers and trojans, and in some cases back-end billing systems getting compromised. There is no perfect method of protection from this type of virus. The latter case where a back-end system gets hacked is rarer, but a LOT more getting stolen at once. Overall though, the average Joe getting his CC #'s taken is usually a key-logger or form snatcher from a virus on his own computer. When I enter CC#'s on a web form, I always enter a couple numbers invalid and then backspace and re-enter, that only works against dumb keyloggers though as many are now form-snatchers.

What they do is they plug-into the browser and recognize the # of digits of a CC #, when you hit the submit button, the intermediary virus sends the CC to a different server that holds the data for them to get later, but still lets your transaction go to the real server as well. Virus detection rates are really not quite as good as the anti-virus makers claim unfortunately. Some viruses are detected and just not removed properly and some are not detected at all, so if you've ever seen a virus on your computer and the anti-virus software claims it was removed, it's safer to re-install everything, even though a big pain. Use Avast or Kaspersky AV if running Windows.

The best thing everyone can do is use only ONE credit card or debit card for online purchases, the same one, and watch that one very carefully, and get it changed out every 6 months or so.

Some of the fraud detection by the banks is still really lacking, but some banks are better than others. I had someone get a debit card of mine and buy $1000 worth of clothes at an online store in France. Now here's the kicker, they sent it to a residence in Belgium or something like that. The bank's fraud detection didn't even alert me, no idea why, but it was really ignorant considering I had the card for 4 years and don't live in Belgium and never made an International purchase with it.

Also watch those CC statements like a hawk, monitor credit report for $50 year, and re-install now and then.

There is far more security with a credit card than with PayPal. Using eBay is risky too.
I have permanent security freezes at the three credit bureau's. I can unlock one for x number of days and then give a temporary security code to the business making the credit check. Costs $10 each time to unlock - which also requires a security code you saved when originally put the lock in place.

I'm far more interested in limiting tracking on the Internet and applications abusing smart phone to read contacts and locaton. Half of Silicon Valley is tracking us all. Try the Ghostery add-on to see first-hand where the battle is today. They want to collect and sell your personally identifiable information. I counted up to 17 sites tracking me. In fact there are seven on this page.

Odd question here. I really enjoy my W7000 BTW. However, about every 5-6th time I turn it on the picture is split. The left side of the image is on the right side and the right side is on the left side. Almost like the image was pushed over by 50%. Any ideas what is causing this? A simple reset settings fixes it but I'm wondering what is the cause.

Software bug.
The current W7000 firmware is unbelievably buggy and BenQ shouldn't have released the projector in this state. They blatantly released an unfinished product to hit the holiday buying season and early adopters have essentially been beta testers.

That used to happen to me as well. For some reason the W7000 seems to start up in side by side 3-D mode. I found this to happen with my PlayStation 3 hooked up to the projector. You can turn 3-D auto off in the 3-D menu. It has not done this yet on my replacement projector. Touch wood.