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Windex, plasma, and 1 idiot

post #1 of 51
Thread Starter 
To ease the suspense, the idiot is me. Panasonic 42 (TH-42x20). Father in law and I were checking to see if HDMI terminal was free for my new apple tv. Ironically we cleaned a shipping container worth of dust from behind it and after remounting it noticed a few of our hand prints on the screen. House full of family chaos must've had an adverse effect on my brain. Grabbed the windex sprayed it directly onto the screen and wiped with MF cloth immediately. The screen looks like someone shot acid filled paintballs at it. I've read a similar thread from about a year ago on here. Distilled water and/or monster clean seemed to be the advice. Before I spend a lot of time on this, do you think I've no hope of restoring the screen to something like it was a few minutes before I lost my mind?

Many, many thanks.
post #2 of 51
It's possible that what you're seeing on the screen is just residue from the windex. I would do Panasonic's official method of cleaning the screen - mix one part mild liquid detergent with 100 parts of distilled water in a bowl, soak a soft cloth in it, wring it out thoroughly, then gently wipe the screen. Repeat a few times, then follow up with just plain distilled water. Rub GENTLY.
post #3 of 51
Quote:
Originally Posted by Wowza View Post

To ease the suspense, the idiot is me. Panasonic 42 (TH-42x20). Father in law and I were checking to see if HDMI terminal was free for my new apple tv. Ironically we cleaned a shipping container worth of dust from behind it and after remounting it noticed a few of our hand prints on the screen. House full of family chaos must've had an adverse effect on my brain. Grabbed the windex sprayed it directly onto the screen and wiped with MF cloth immediately. The screen looks like someone shot acid filled paintballs at it. I've read a similar thread from about a year ago on here. Distilled water and/or monster clean seemed to be the advice. Before I spend a lot of time on this, do you think I've no hope of restoring the screen to something like it was a few minutes before I lost my mind?

Many, many thanks.

Check your bottle, if it's new enough it probably is ammoina free anyway.
post #4 of 51
I've never cleaned a plasma with anything other than compressed air, but on LCD's I've used 50/50 alcohol/distilled water which is a good combo because alcohol naturally evaporates (ie shouldn't leave residue).
post #5 of 51
Quote:
Originally Posted by Wowza View Post

Distilled water and/or monster clean seemed to be

Monster Clean leaves streaks behind. The best method is distilled water and nothing more.
post #6 of 51
Thread Starter 
Outstanding. Thanks for the sage advice. I'll spend some time on it today and report back on my adventures.
post #7 of 51
Quote:
Originally Posted by Ant99 View Post

Monster Clean leaves streaks behind. The best method is distilled water and nothing more.


Yeah absolutely. I dont see the need to even add soap..mild or otherwise.
post #8 of 51
My kid put some fingertips on me panny 50V20E Plasma glass too, and i use a liquid that i bougt to clean my glasses lens and sunglasses. Than i use a smooth cloth that came with the TV.
It works fine with me.
post #9 of 51
Thread Starter 
I tried a little water and a MF cloth yesterday but since it was Xmas I didn't spend any time on it. However it didn't really even make a dent. I'll cross my fingers and try today.
post #10 of 51
^^^

make sure the display has completely cooled down before you start... if it is still warm at all, it will continue to streak as you try to clean it...

i've been there on this one (sadly)... what you are likely seeing is the residue the windex left behind, and with a bit of patience, you should be able to get it all off...
post #11 of 51
I would add that a "little" water is probably not the answer. Best advice I ever saw and use is a really damp microfiber cloth (distilled water only) followed by light buffing with a dry microfiber. I use a clean spray bottle (never used for anything before) and hit the microfiber with like 8 squirts before I start. Then refresh it along the way depending on what size screen. Then buff it dry right away. I've never had to repeat just to get a fingerprint off, but I understand that people with old residue problems may have to.
post #12 of 51
Thread Starter 
In the spirit of contributing to the knowledge base, nothing has worked. I used Distilled water and mild dish soap, just the water and hardly moved the needle. So for those of you looking at this topic I think is quite possible to permanently damage your screen if you're dumb enough to spray windex directly on the screen. I think I will have to live with a screen that looks like its been left in the rain until I buy a replacement.
post #13 of 51
Quote:
Originally Posted by Wowza View Post

In the spirit of contributing to the knowledge base, nothing has worked. I used Distilled water and mild dish soap, just the water and hardly moved the needle. So for those of you looking at this topic I think is quite possible to permanently damage your screen if you're dumb enough to spray windex directly on the screen. I think I will have to live with a screen that looks like its been left in the rain until I buy a replacement.

When I bought a sony fgw900 monitor used from tiger direct it had lots of handling marks and streaks on the AR filter. So I went to my garage and pulled out car wax. Now don't go ballistic on me because most car waxes are Cleaner Wax. The wax I used is meguiar's deep crystal wax with no cleaners or abrasives:

http://www.meguiars.com/en/automotiv...-carnauba-wax/

It worked so well that I wont be afraid to use it on any tv with an AR coating. Try a small area first. Your local auto store should have it. Of course as it's been said, use it on a cooled down tv. And be sure not to use the cleaner wax they have. This is a easily flowing Carnuba wax that goes on and off easily and apply it to the cloth instead of the tv to keep buildup out of the edges. Oh just so you know, windex is an abrasive and shouldn't be used on chrome either. Maybe this wax will fill in some of the fine scratching that may have occurred.
post #14 of 51
My two cents ... Google is your friend.

There are many Windex-branded cleaner products, some have ammonia, some don't (latter being safe on plastics):

http://www.windex.com/en-US/Pages/Faq.aspx

Windex says ammonia is still in their US formulation. You can see a list here:

http://www.windex.com/en-US/Pages/Faq.aspx

Although this article claims Windex is "abrasive":

http://www.ehow.com/how-does_4601366...n-windows.html

it cites ammonia as being the culprit. This leads me to conclude that the article is saying Windex is chemically reactive as oppossed to being mechanically abrasive like sand.

I Googled around and found that ammonia-based cleaners will "fog", "haze", or "craze" plastics, especially those that are made from polycarbonate or Lexan (Panasonic bezels look like they are a type of polycarbonate to me, shiny and not too rigid). Some claim the ammonia removes oils from the plastic to create the haze. So the idea of Meguirs sounds interesting. Or some other kind of plastic protectant/restoration product ... think Armor All or stuff like this:

http://www.superiorcarcare.net/aerprot32oz.html

Definitely test first on a similar type of plastic or dab on a hidden area like the bottom edge of the bezel.
post #15 of 51
Thread Starter 
Thanks all. I won't order a new set just yet. It looks like in addition to three spots about 3 inches in diameter have rubbed the ar film completely off, that the rest is just crazy spotty. Of course I used windex's "powerized" product with ammonia d. I'm thinking it ate the protective coating on contact and that this isn't streaking.
post #16 of 51
I use a vinegar/water mixture for all my dusting, including my crt TV, all my windows, etc. and it works great. I have no streaks whatsoever, but I'm not sure whether it should be used on the new TV's. I have been wondering what to use when I get my new TV but will definitely be looking into it before I use my mixture.
post #17 of 51
Quote:
Originally Posted by Wowza View Post

Thanks all. I won't order a new set just yet. It looks like in addition to three spots about 3 inches in diameter have rubbed the ar film completely off, that the rest is just crazy spotty. Of course I used windex's "powerized" product with ammonia d. I'm thinking it ate the protective coating on contact and that this isn't streaking.

omg

That AR coating seems kind of plasticky and may take to some kind of hand rubbing like a car's clear coat but one has to be super careful.
post #18 of 51
A clean microfiber cloth dampened with warm, distilled water is the only thing you should ever use on an LCD or plasma screen. Period. Guaranteed not to damage the screen or leave any residual streaks. And yes, clean it when the panel is cool.
post #19 of 51
Have you tried contacting Panasonic and ask them how you might remedy this?
post #20 of 51
If you sprayed Windex directly on the screen .. . I would immediately rinse with a micro fiber cloth and lots of distilled water over and over again. Maybe add a bit of isopropl to it.

A lot depends on the screen surface material. If the screen has any kind of plastic filter material, diffuser, or such on it; Windex will probably eventually yellow the area it was sprayed on. Particularly if it is any sort of acrylic carbonate or something like it. How do I know this? From several years of working on TVs from RPTV, DLP, LCD, etc.

If, on the other hand, the screen surface happen to be glass, or some form other of plastic it may be ok. But the yellowing I mentioned is not evident right away. It would show up only have weeks or months as a smeary haze that gets more pronounced.

Oh, there is a new type of Windex that does not contain ammonia. It will say something like. "Safe for tinted auto glass" or Safe for all mirrors". It contains no ammonia but does contain a certain amount of ethylene glycol. Will that affect the plastic on a TV screen? Hard to say.
post #21 of 51
Thread Starter 
I've rather learned the lesson of cleaning with distilled water and mf cloth in the most unforgettable of ways, but thank you for the reminder!

No Brian, I've not contacted Panasonic; it's my next step. Despite all appearances to the contrary, I've tried to not let this dominate the holiday with the family. We moved to this house 1 1/2 years ago and this Panny came with it; which was cool. Problem was that it's my first plasma and without the memory of a salesman admonishing me never, ever touching the screen with anything other than distilled water and an angel's wings, it simply never occurred to me. Bummer, because I love the looks of this thing. No perceivable effect on image but when the tv is off during the day, the screen looks bad.
post #22 of 51
Thread Starter 
Thanks Phase. I can only hope it turns yellow. My wife, not a lover of technology, is taking the attitude that it looks fine while on, so big deal. As opposed to my reaction, which is to want to vomit every time I have to pass by it during the day light and it's off.
post #23 of 51
Monster Screen Cleaner doesn't leave streaks or residue as long as you remove it quickly the key is not letting it dry, and it works better for getting fingerprints off than water alone. The key is spray the area in need of cleaning, wipe, flip the microfiber cloth over to dry and gently dry as opposed to doing the whole screen at a given time. I wouldn't say it is the greatest product ever, but I've used it on some second hand plasmas with great results when being sensible about it.

I consider it important to have around for that reason, I never usually use it on my personal TV but some of the others around the house sometimes get a bit more touching than I'd like.
post #24 of 51
Quote:
Originally Posted by yrly View Post

Monster Screen Cleaner doesn't leave streaks or residue as long as you remove it quickly the key is not letting it dry, and it works better for getting fingerprints off than water alone. The key is spray the area in need of cleaning, wipe, flip the microfiber cloth over to dry and gently dry as opposed to doing the whole screen at a given time. I wouldn't say it is the greatest product ever, but I've used it on some second hand plasmas with great results when being sensible about it.

I consider it important to have around for that reason, I never usually use it on my personal TV but some of the others around the house sometimes get a bit more touching than I'd like.

For a laptop sure, for a tv, no. Use whatever you want but the safest, non-chemical substance to put on your very expensive tv is warm, distilled water and a soft, clean cloth (microfiber). Anything Monster is over-rated and over-priced.
post #25 of 51
Quote:
Originally Posted by Wowza View Post

Thanks Phase. I can only hope it turns yellow. My wife, not a lover of technology, is taking the attitude that it looks fine while on, so big deal. As opposed to my reaction, which is to want to vomit every time I have to pass by it during the day light and it's off.

I know this is risky, but have you thought of using the same product to remove the rest of the filter? If it came off that easy, it shouldn't be hard to do. You'd probably get more glare but at least it wouldn't drive you nuts every time you saw it. Of course, it might just make it worse - tough call...
post #26 of 51
Well at least these 42" Panny's are selling for a ridiculously low price now. I'd just replace it if the marks drive you nuts.
post #27 of 51
If you can't notice anything when the TV is on, then stop being anal and just live with it. Who cares what it looks like when it's off? It's a big ugly black rectangle and nothing you did could possibly make it any uglier.
post #28 of 51
monster screen cleaner is the worst stuff ever. i got it for my other lcd and it left stuff on my screen
post #29 of 51
Quote:
Originally Posted by tazz3 View Post

monster screen cleaner is the worst stuff ever. i got it for my other lcd and it left stuff on my screen

Another fine overpriced product from the folks at Monster
post #30 of 51
Quote:
Originally Posted by tazz3 View Post

monster screen cleaner is the worst stuff ever. i got it for my other lcd and it left stuff on my screen

Was it a matte screen or a glossy like your ST30?
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