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Fatal error problem with Crucial M4 SSDs being reported - Page 2

post #31 of 65
1/14/12 at 10:23am
For some reason, I'm not able to do the update. I downloaded the CT064M4SSD2 firmware. Extracted the ISO file, burned it to a CD but when I tried to boot the pc from the cd I get a message saying 'disk boot failure, insert system disk and press enter'. I checked the BIOS and it's in the IDE mode. Wonder what I'm doing wrong.
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post #32 of 65
1/14/12 at 1:08pm
When you burned the CD, did you also enable the CD to be bootable?
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post #33 of 65
1/14/12 at 1:59pm
Quote:
Originally Posted by tomandbeth View Post

When you burned the CD, did you also enable the CD to be bootable?

I just burn the ISO to a CD like I would burn a data CD. I started the pc and hit F12 and selected boot from CD drive and I got that error message.
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post #34 of 65
1/14/12 at 2:52pm
You have to copy the ISO as a disk (bootable).
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post #35 of 65
1/14/12 at 3:30pm
You have to burn the .iso as an image to the CD and not as data. If you view the contents of the disc and it shows filename.iso then you burnt it as data. If you see some folders and files then you did it correctly.
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post #36 of 65
1/14/12 at 3:57pm
Ok, so here is what I did. I opened up Roxio, click on File - New CD Project - Bootable CD. Then I get an option Choose Type of Bootable CD below.



Here is what I see on the CD.



When I tried to boot it from the CD, the pc just sits at the Boot from CD/DVD...with a blinking cursor and nothing happens.
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post #37 of 65
1/14/12 at 4:23pm
hey wiggin, if you're still using mac, just use disk utility to burn the iso. also, you don't need to be in IDE mode, unlike for the 0009 update. i read on anandtech that someone got an error in IDE, so he switched back to ACHI to update. make sure to download the pdf for this update and follow all the instructions. the update may not work for some 6gbps ports
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post #38 of 65
1/14/12 at 4:32pm
I finally got it to work, thank you everybody for the help.
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post #39 of 65
1/14/12 at 4:47pm
Quote:
Originally Posted by ckensto View Post

See above. Update only works in IDE mode.

I just did my update in AHCI without a hitch..
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post #40 of 65
5/26/12 at 12:19pm
Just wanted to respond to this sayign I just encountered this problem this week.

My HTPC started BSoD after about an hour of use, after countless hours updating drivers, rolling back drivers, restoring to previous points I came across this post and it was a life saver.

In updating, the first time it failed, second time it worked and my PC has been up for 3 hours now.
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post #41 of 65
5/26/12 at 1:36pm
Thread Starter 
Quote:
Originally Posted by Roshy View Post

Just wanted to respond to this sayign I just encountered this problem this week.

My HTPC started BSoD after about an hour of use, after countless hours updating drivers, rolling back drivers, restoring to previous points I came across this post and it was a life saver.

In updating, the first time it failed, second time it worked and my PC has been up for 3 hours now.

Glad to hear about your success

If I remember correctly, this error does not affect the data on the drive, so it sounds like you're back in business for sure.
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post #42 of 65
7/10/12 at 8:32am
About 2 hours ago, my PC froze for no apparent reason. I couldn't get into the Task Manager, so I had to hit the Reset button... and that's when I came across an old "friend" of mine:

"Disk I/O Error
Replace the disk and then hit a key"

I've had this error with two OCZ Vertex3 SSDs in a row, which is why I switched to a Crucial m4 128GB. It ran fine now for about 8 months, without any problem... until today. With each reboot, I now get this error message, even though Windows boots normally afterwards... only to lock up again within half an hour or so.

After reading this thread, I installed CrystalDiskInfo to check the drive status and indeed: Power On Hours is at 5211 hours now... I bought this computer (and thus the SSD) back in November 2011, and had it running 24/7 more or less.
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post #43 of 65
7/10/12 at 8:40am
I'm pretty sure the M4 I'm about to install has the current f/w on it. How do I check?
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post #44 of 65
7/10/12 at 9:01am
@Sammy2: CrystalDiskInfo shows you what firmware it has.

---

Well, I just updated from 0009 to 000F, but I'm still getting the "Disk I/O Error" message after each reboot. frown.gif Maybe this should have been done before the 5200 hour mark? Ugh...
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post #45 of 65
7/10/12 at 9:23am
My earlier reading indicated that if that happens you need to update the f/w and format the drive but I could have read it wrong or the post itself was wrong so I might be wrong.
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post #46 of 65
7/10/12 at 9:45am
I just talked to the tech guy of the shop where I bought the PC, and he also thinks it's the SSD, so I'll bring it back and have them replace the drive. I'll make sure they check that the 000F firmware is installed before I do anything else with it. :/
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post #47 of 65
7/10/12 at 9:48am
I am the tech guy of the shop where I assembled my PC.

I'm pretty sure if the manufacture date is after January 2012 it has the later f/w from the factory.
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post #48 of 65
7/10/12 at 10:56am
Quote:
Originally Posted by Sammy2 View Post

I'm pretty sure the M4 I'm about to install has the current f/w on it. How do I check?

http://www.crucial.com/support/firmware.aspx
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post #49 of 65
7/10/12 at 11:04am
The latest f/w was released in April. If this was manufacturered in May or later I bet it comes with 000F from the factory..
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post #50 of 65
7/10/12 at 11:14am
Quote:
Originally Posted by Sammy2 View Post

The latest f/w was released in April. If this was manufacturered in May or later I bet it comes with 000F from the factory..

I bet you could unzip the tool and check it faster than guessing about in on avs biggrin.gif
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post #51 of 65
7/10/12 at 1:10pm
I bought two M4s after the firmware issue and both had a sticker on them showing the firmware version (either the date or version, don't remember). The sticker was basically there saying it had the fixed firmware.
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post #52 of 65
7/10/12 at 5:38pm
Quote:
Originally Posted by ckensto View Post

See above. Update only works in IDE mode.

But installing in IDE mode is trouble... it's a pain to correct that. Don't install your OS in IDE mode... use ACHI.
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post #53 of 65
7/10/12 at 6:12pm
Quote:
Originally Posted by Mfusick View Post

But installing in IDE mode is trouble... it's a pain to correct that. Don't install your OS in IDE mode... use ACHI.

I don't think you have to install it in IDE mode.
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post #54 of 65
7/12/12 at 7:42am
Quote:
Originally Posted by assassin View Post

I don't think you have to install it in IDE mode.

I am sorry if I read to quickly.. It looked like it was IDE recommended and it could get confused about installing OS.
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post #55 of 65
2/16/13 at 12:36pm
This is not good news to have at all.

My 64GB M4 SSD just died two days ago (as of the time of this writing) and it was only 3 months old. Furthermore it was in a USB/SATA Case so I could swap it between the Macs and Linux PCs I own at home and only used 2 to 3 hours a day on most days, so it never passed the 5200 hour mark, not by a long shot. Since I received this unit around 12/20/12, it should have had the firmware update installed, according to the dates I'm reading. In the least it is disconcerting to say the least. Especially I have just lost 3 months of work that was on the unit!

Anyone with experience with this unit and Macs? Will the update recover the lost files or I just have to forget about it? Maybe I can send them the unit to recover the files?

On Mac's Disk Utility, the unit was formatted for 1 partition for OSX (Unix/Linux partition). Now when Disk Utility is ran, it looks like a blank slate that came out of the box, as it if was never partitioned or formatted.

Any help is greatly appreciated as I do not do windows on this end.
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post #56 of 65
2/16/13 at 12:55pm
Can you recover any data from it? Where you really using this drive for all of your data? SSD's are mainly for booting the system fast and then letting spinners do everything else.
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post #57 of 65
2/16/13 at 1:18pm
Quote:
Originally Posted by Elfen View Post

This is not good news to have at all.

My 64GB M4 SSD just died two days ago (as of the time of this writing) and it was only 3 months old. Furthermore it was in a USB/SATA Case so I could swap it between the Macs and Linux PCs I own at home and only used 2 to 3 hours a day on most days, so it never passed the 5200 hour mark, not by a long shot. Since I received this unit around 12/20/12, it should have had the firmware update installed, according to the dates I'm reading. In the least it is disconcerting to say the least. Especially I have just lost 3 months of work that was on the unit!

Anyone with experience with this unit and Macs? Will the update recover the lost files or I just have to forget about it? Maybe I can send them the unit to recover the files?

On Mac's Disk Utility, the unit was formatted for 1 partition for OSX (Unix/Linux partition). Now when Disk Utility is ran, it looks like a blank slate that came out of the box, as it if was never partitioned or formatted.

Any help is greatly appreciated as I do not do windows on this end.

I've purchased two additional drives after this firmware was released and they already had the firmware installed. There was a sticker on the unit that stated the firmware version or date. I'm sure with a date of Dec 2012 you have no need to mess with this. Sound like your drive is just going bad.
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post #58 of 65
2/17/13 at 4:01pm
Have a Crucial m4 that's been running fairly well, but I wanted to update the firmware to the latest build since I read this thread. You know what, like they say if it's working to fuss with it. After the fw upgrade to my ssd I had 2 bsod's and once pc not finding the ssd boot drive.in a 24 hour time span. I reverted back to the 000f build, so far so good before the new fw upgrade.
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post #59 of 65
2/18/13 at 7:44am
geez, one bsod crash this morning.

What the h_ll is wrong
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post #60 of 65
2/18/13 at 9:40am
I saw a couple threads about a firmware problem with newer M4 release and people going back to the older one... on another forum.

Just heads up.

Not sure if your on the old, the very new or the the one in between ??? Seems like the one in between that originally fixed the BSOD errors from 5200 hours bug is the right one. The newest one has issues.
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