Originally Posted by BMLocal175
Let me know how delivery goes and what you actually did.
Well, The TV arrived at 2:15pm today. Not very happy with the $149 I wasted for White Glove Service with Pilot Freight.
They send one guy to deliver, who looked to have been a retiree. He arrived in a very large truck with no hydraulic tailgate. He was trying to figure out how to get this huge TV down from the truck bed which was six feet high. He finally decide to slide it to the edge to the tipping point and asked me to hold it while he got out of the truck. We get it down to the ground, then he asks me where did I want the TV. I told him I wanted it in my walkout basement where my dedicate HT is located, which meant taking it to the back of the house down a ten foot elevation drop down a hill. I was expecting to watch two guys carry the TV down there. There was no way in hell this guy was going to do it by himself. So with only the two of us and no handtruck or anything, I helped him carry this heavy, huge box around the back. I have a huge house, so it required two rest breaks to get it back there!
We get in into the HT which I had already prepped for the TV, including the LED ribbon lights behind it. . He leaned the box against the wall, said "here you go", then pulled out the shipper for me to sign. I explained I was expecting two guys to deliver the TV, unbox it, and allow me to check for a good picture, and that it was part of the extra fee I payed for. He seemed kind of tick off about this and said wait while he called dispatch. He returned seven minutes later and reluctantly agreed to do it. WoW! He asked me if I knew anything about TV's, then asked if I had something to gut the bands off the box, since he had nothing. After we get it unboxed, I decide to try to get a little something for my money, so I screwed on the mount brackets and asked him to help me hook it on my Sanus LL22 mount so I can plug it in and connect it to the HDMI. I have the TV bottom 45" from the floor, so it was some heavy lifting to get it up there. They weren't kidding that this is a low profile mount, because you can't get your hand behind it. The HDMI was trapped behind the TV so I couldn't get to the cable, so all I could do is power it on and use the configuration menu to test for a good picture. The driver said he was past his stop time and asked if I could sign the shipper so he could leave. I signed, he left.
I had to use a hook tool to reach the release latches on the mount so I could tilt the bottom up and get the HDMI cable plugged in. No dead pixels that I can see. As soon as I stop sweating, I'll go enjoy my new acquisition.
Does anyone think I got $149 worth of White Glove Service?