Originally Posted by Dave Vaughn
The other reason people would buy the Oppo is because of its service, which is second to none. When a problem disc comes to light, they usually have a firmware update out in less than 3 days. Can other manufacturer's claim the same?
I remember looking for a TV 20 or so years ago - when sales people were telling me to avoid Sony TVs because Sony did not stock much in the way of parts in the area. When I brought that up to the sales person trying to sell me a Sony TV, he said it was because only TVs that break frequently need lots of parts in stock.
I bought the Sony. I still have that TV. It has never failed, although it has moved from being our primary set, to a bedroom set and now a set in a back bedroom in our mountain cabin. I still have no idea if Sony ever stocked parts for that TV anywhere - since I've never needed one.
I also can't say how fast Sony would have a firmware update out for one of their blu-ray players in response to a problem BD disc, since I have never run across a "problem disc" in any of my Sony players (S350, S550, S1000ES). And I buy, own & play a lot of BD titles.
It is good that Oppo is so frequent and prompt with fixes to their firmware. But it would be even better if it weren't necessary.