Official Ceton Echo Extender Info Thread - Page 188  

For me the plug-in is corupted, and will not display in UI, I have to use the web ui to change anything. I have all of the latest installed, and enabled insid eof the "Extras" setting.

Maybe uninstall and reinstall it?

This happened to me on my initial setup of my echo, the only solution ultimately was having ceton set me up to do a recovery on the box.
(but you might as well try the reinstall of the plugin as sammy said, since if you open a ticket, they will probably ask you to do that first anyway)

That was the trick! I thought the plugin app auto updated, so I never thought of that. I'll make sure to pay attention to those updates as well. Thanks motz!

Yeah I have been round and round with this, even deleted all the extenders users and started over, from that end. I have been just using the web ui, but that kinda sucks doing htings that way.

Have you done a recovery on the echo? I was having some serious issues about a month ago and was about to RMA mine when I did a recovery and it has been running pretty well ever since.
Edited by Sammy2 - 2/6/13 at 11:01am

Ceton has our own forums at TGB. After many discussions, it was decided that putting our forums at TGB was a mutually beneficial arrangement vs running our own forums and fragmenting the HTPC community further. Several of us, myself included, do monitor other forums, but we focus our attention on the forums at TGB.

For InfiniTV and Echo, the official support process is to open a support ticket at http://cetoncorp.com/support/ - opening a support ticket allows our staff to provide 1:1 attention, get logs from the customer, without threads getting derailed by other users.

For My Media Center, the decision was made to start a forum at TGB and use that for the official support process for a number of reasons.

As Motz mentioned, our website has clear information at http://cetoncorp.com/product-support/ on where to go for support on each product. Is there something that you find unclear about that page - if so, please me know and I will ask our web team to fix it.

The Ceton forums at TGB are our official forum. However, our official support process (aside from My MC) does not use forums. The message is intended to indicate that for 1:1 support, a support ticket should be opened to avoid confusion from users that are expecting a forum post to be an official support ticket.

At times I am busier than I would like, but I do my best to answer on the various forums. Sometimes I don't post because the question has already been answered, so there is no point in me adding "me too". Jeremy, Ed and Aaron also post, along with a few other Ceton people.

That's what I was trying to say but nobody was listening to me..

The banner a top of each forum is miss leading in that case, but I guess the expectation is to open a support ticket if you expect a response from a Ceton rep.

I realize you guys are busy and you do what you can in your spare time, and no one can ask more then that.

No, I haven't. I thought that was only to recover the FW install. So your saying that from the web ui, try a recovery? and that might set things straight? I'll give it a try tonight. It would be nice if the freezing would stop.

There's instructions on the Recovery Process on TGB. This will reset your echo to the stable f/w and fix any internal bugs that may have got there from a rogue update when not everything went quite right. It takes about an hour to complete this entire process.

Of course you need a ticket to get your echo's MAC ID in the server to wipe it and download a fresh install.
Edited by Sammy2 - 2/6/13 at 3:27pm

Is it Christmas already?

Almost..

there was never a year attached to the Christmas present

I tried this but the Echo remains powered off (doesn't show the red lights). I've opened a ticket with Ceton support. Thanks for trying!

Netflix (and other) streaming service support is the only thing standing between the Echo and doing basically everything the Xbox does, all without requiring the annual fee... I'm eager to see what they're able to do with ice cream sandwich.

Well, I think the the Xbox still has more reliable media playback, so I don't think that's the only thing.

Anyway, I'm really curious how Android is going to work. I've been trying to figure out if the Android Netflix app can be controlled by keyboard arrow keys. My guess is can't, but I can't find anything on that one way or the other. It would be pretty unpleasant to use arrow keys on a remote to control a mouse cursor inside an Android app.

Two different operating systems on one box that provides a unified, seemless media experience for the user, is that even possible?

Is there any other product that does this?

The only two media playback issues I've experienced are:

1) sometimes when I switch to the "Watch Echo" activity on my Logitech, the Echo reboots. Not always. But sometimes. Boot time seems faster now than it was before (maybe I'm imagining that), but this is an occasional minor inconvenience.

2) sometimes, either pressing 30-second skip forward, 7-second skip backwards (less often), or clicking to return to the WMC main screen, the Echo sends a *pop*-like sound to my center channel speaker. My Xbox never did that. My Cable set-top box does not do that (still have one... Included in my *bundle*), my ps3 doesn't, ect.


Those are the only two hiccups I've experienced. Firmware updates are still coming... I'm optimistic that this thing will do everything (and maybe more) that the Xbox does, in a smaller form factor, using less power, without an Xbox live subscription.


Netflix is a given. *Must Have*. And I believe it will. My fingers are crossed for HBOGo support.

I've had random reboots but no "pops" from my AVR center channel or from my TV now that it is connected there.

I have to assume that you're only speaking about Recorded TV. Playback of other media files is still very much a work in progress (including MKV, MP4 and MT2S) as none of those formats play anywhere near the quality/reliability that they do on the XBox.

I too have confidence that they will get it fixed, but Ceton has a long way to go before media playback is anything close to the XBox.

I've played some mkv's but not many. When they do play they look fantastic but when they don't they look horrible. I'm thinking that since Xbox has this problem too but to a lessor extent that playback somehow via android will be the only way. Hopefully we will know sooner than later.

In my experiences, my Xbox played very few HD mkv rips (one in fact). Sure it could play DVD rips and compressed TV recordings run thru Comskip, but I personally am not interested in lower video quality playback. To my knowledge, the Xbox was never particularly good at playback of BluRay rips...

If those DVD rips are important to you, then yes, I guess we just have different uses/needs. For me, it's BluRay RIP or bust, but that's beyond being able match the Xbox in terms of functionality.

I see this as a very big roadblock for Ceton. The Echo STILL has issues in MCX mode, is poor at streaming and is not compatible with Win8 all at a price of $180. Size and power use means nothing if the device does not work without issue.

LIke?

Win8 could be an issue going forward but seriously new PC sales are way down and the installed base of Win7 will most likely always be bigger than Win8. As WMC and PC tuners are really not highly touted at retail I don't think that is ceton's market anyhow. There market is tech geeks like us.

What would be a perfect solution is if ceton could get the echo completely out of the WMC environment and provide an alternative to WMC for CableCARD support.

I posed this question to Ceton via Twitter a few weeks ago, what with Microsoft having all but ditched support for WMC. Their response was that they're focusing on WMC for now which, to some extent, I think is unfortunate. WMC could have been much bigger than it is. I mean, AT&T's Uverse platform is entirely a modified WMC setup. I really hope that eventually a company such as Ceton will make something that can effectively take its place. They've already been pumping the hardware to make it work, after all. From a business standpoint I'm not sure how attractive that notion is to them though. Not being a programmer, I have no idea what it would take to make that happen.

Yup.. Uverse is Windows Embedded and looks very much like WMC from what I recall when making the switch.

I don't care if it comes through Android or a plug-in, but the big thing I want to see on the Echo is Netflix, especially if it could replace the native WMC plugin on my HTPC. I'm a victim of the notorious Silverlight/NVidia ION drop frame issue. I've spoken to Netflix over the phone before and it seems the plug-in basically sits in a corner collecting dust until Microsoft tells them it needs an update (at least that's the story I got the last time I called).

Well, what your needs are and what the equipment will do are two separate things.

As far as what the equipment will do, the XBox is still way ahead of the Echo in terms of media playback. I have well over a thousand HD Rips that play without a hitch on the XBox. Very few of them will play at all on the Echo and the ones that do play, play poorly. True the XBox didn't necessarily play nice if you gave it a 50gb 1080p MKV to play, but it did play a lot of media very well.

But it is just plain wrong to imply that the Echo is anywhere near as good as the XBox when I have hundreds of media files that play fine on the XBox (and are "supported" formats according to Ceton) but do not play on the Echo without being reencoded or at least remuxed.