LG LHB975 wireless speaker sync repair - Page 3

DEFINITELY A FIX!!! PLEASE READ.

So I was having this same issue as well. I had an LG system for about a year and the rears went out. I honestly didn't even start looking for a solution for about a year later. Found this thread and it was a life-saver! I successfully solved my issue with a combination of suggestions from users posting here.

Thanks to JerseyFind and BeachCowboy, here was my process:

I ordered the card and swapped it with the rear receiver card. Here's the card that I ordered:

Appliance Parts Pros (.com) part number: AP5604546
MFG Part Number: EBR65859702
Cost: $53.98

http://www.appliancepartspros.com/lg-pcb-assembly-module-ebr65859702-ap5604546.html


At first, I couldn't get them to sync. The rear receiver simply flashed red to blue and continued to repeat this. No matter what kind of plugging/unplugging I did to BOTH units, I had no luck. THEN....I read BeachCowboy's thread about "remating" the speakers to the main unit. After doing this, IT WORKED FLAWLESSLY. Please note -- I DID NOT buy two new cards -- I simply replaced one of them that went bad. One card's firmware is v1.0.6.0 and one firmware is v.1.0.6.4. The "remating" is the trick here.

Here's how to "remate" your system:

1. Disconnect the power cords of the wireless speakers.

2. Press and hold the [STOP] button on the front of the main unit/receiver and [MUTE] button on the remote control. (on mine, I only had to press them simultaneously instead of pressing and holding). After doing so, "REMATE" should appear in the main unit display window.

3. Re-connect the power supply to your speakers.


HUGE thanks to everyone that helped gather all of this information! I know this is all information that was already on this thread, but its a bit spread out. I wanted to tie it all together as a full solution for everyone.


Matt

2 Weeks out from switching out the cards and so far flawless performance. The sub-woofer and the rear speakers sync up every time I turn the unit off and on. Looks like we all collectively found a fix.

hi everyone. i'm curious to see if anyone else's wireless cards from searspartsdirect are lasting more than 6 months. i bought the new wireless card from searspartsdirect on may 2012 but now it's failed. tried to remate a few times without sucess.

back story:i bought this htib back in june 2010 and the wireless speakers started failing around may 2011. sent them to lg, paid the shipping in june 2011 and received them back after two weeks. the wireless sub speaker started failing again around april 2012 and that's when i found this thread and followed jerseyfind's fix (thanks jerseyfind!). swapped the card from the rears and the sub started working again. ordered the part from searspartsdirect and installed it in for the rears, remated and everything worked like a charm. after a couple of months, the wireless rears stopped working. and then the sub stopped working at the end of december 2012. btw, both cards have the latest firmware 1.0.6.4.

jerseyfind, are your wireless cards still working? you started this thread a little over a year now.

now i'm wondering if i can return this failed card to searspartsdirect...

Good info here. Thanks everyone. I am waiting to see how everyone's replacements last. Not willing to continue to spend on the surround feature after already sending it back. LG does not even reply to emails re: the LHB975. So, LG will never get any of my business for any product, from Cell phones to appliances for my rentals. But, I did contact a consumer advocate agency and there is a lawsuit against LG for this particular issue. This was the response I received from ClassAction.com: "We have a case on file in the federal district court in New Jersey, and we’re trying to negotiate a settlement. If we do reach a settlement, then class members are likely to be reimbursed if they’ve had their speakers malfunction after sending them in for repair to LG."

Not sure what qualifications you think you have to try to reprimand someone, unless being totally uninformed counts. Class action lawsuits, regardless of our disdain for what is generally regarded as the greed of lawyers, are designed to hold a company responsible for its products and actions. Failure to put forth the effort to hold them responsible promotes shoddy workmanship and poor products for the general buying public. Why do you return a product you buy that is defective "out of the box." Why not just "grow up?" You bought it. You return it because you have a right to get what you paid for, and the seller has a responsibility to fulfill his obligation to deliver. Sometimes it's easier to just take the loss and go on, but holding them responsible ultimately helps others. When a company (in this case, LG) tries to ignore their customers, the class action gets their attention, and ultimately benefits them when it makes them become a better company by dealing honestly. BTW, there's no bleeding on this site unless it's whoever posted about also having a broken speaker. And, in regard to your totally inappropriate initial reply to "biker dude," we have a word for those who give or receive sex for favors.

Thank you thank you jerseyfind, after a year with this home teather i finally can use the sub woofer, i swap the cards and now is working i found the part on sears, and am ordering rigth now, I just wanted to say Thank you. The whole home theater experience needs the sub woofer to be complete.

Ok i receive my new card from sears, i after i install it, it start blinking, i did the remate process and now is solid blue, but not sound, I did the remate several times and the same, the frimeware is diferent, is that the problem? Or the card is defective?

Bad news...the wireless card for the rear speaker unit that I replaced about a month and a half ago petered out, so I called Sears to get a return authorization label and they will get it out to me in a few days they said, so we'll try this again. I thought that the guy on the phone from Sears was going to give me some crap about it, but after I told him that this was a KNOWN defect with this part, he put me on hold and I am assuming that he checked with his supervisor and they said no problem that they would exchange it. I read some posts about the firmware issues but I really believe where all this lies is a defect in the part. Easy enough fix, but frustrating and it can get costly replacing a card every month or so.

Man...we really got duped didn't we guys? Lol! I have the same story as most of you...returned it after a few months because the woofer and rears went out. I was charged the rediculous fee and it worked for about 5 months after then the rears went out again followed by the woofer a short time later. I have had it sitting around for about a year and decided to look if their was any new info on fixing the issue without going through LG. Learned my lesson about buying the same brand just because I have a LG TV that is amazing. Anyway, thanks for all the great info, I just ordered the sound card from sears and it should be here early next week, so I will report back on how things work. Peace!

SMH...sorry to hear. I refuse to invest anymore funds in this system after this effort to fix it. The same money can be invested in something that works!

Yeah, that's what I decided to do too -- cut my losses. I'm going to buy separates. I'll keep the BR player but if anyone wants any of the remaining pieces, just pm me. You'll have to pay for shipping though.
Edited by idcrisis - 2/26/13 at 9:14pm

So I found I have the same problem - sub woofer not connecting. Tried a zillion things to remate - no luck! Found your post and figured I would just order a new card from Sears instead of swapping from the rear receiver. Well the new card didn't work (it actually did remate and work for about 30 seconds before blinking red blue red blue). So I called Sears and they sent me a replacement, very quickly I might add. Well guess what - this one doesn't work either - same exact response - work then blink out. So now I am ready to throw the whole system away and get a new one, but I figure I might as well try swapping the cards first. It worked - the card from my rear speakers works in my sub - so I am really happy about that. Guess I will be calling Sears again for a replacement of the replacement. Maybe I can get a card from a different lot?

I actually read this whole thread again last night and unplugged the sub and rear receiver before remating like suggested and it worked! Right now I am back to surround sound. WooHoo.

hey guys thanks for all your help.. i finally ordered a replacement part for my subwoofer and fixed it.. i uploaded a video in how i did it... http://www.youtube.com/watch?v=Lrx_VKnjLSs I had to unplugged everything and re sync the speakers..

again thanks for all your help

I finally got around to ordering a new replacement card last week after Sears gladly accepted the defective card and issued me a credit. BTW the price of the card from Sears seemed to go up by about 10 bucks. Guess they know that we all collectively have found a fix and they can charge more....lol. Anyway, the part arrived by UPS on Friday and I got around to installing it this morning. I followed the steps that I found worked that I posted in post #60 and I am back in business again. F/W on new card is the same as the card I replaced (1.0.6.4). Now if my riding mower was so easy to fix I'd be a happy boy!

Well...bad news again...the card on my subwoofer finally petered out...replaced it using the steps that I listed in post #60...back in business again!

yeah,me too,I received yet another defective card. Thanks LG! thank you