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Samsung Flat Panel - Static Electricity?

post #1 of 9
Thread Starter 
Hey there!

I just bought a Samsung UN60D8000 LED TV. It is great.

But, I noticed that sometimes when I touch the metal frame/bezel of the TV (it has a silver-looking metal bezel instead of your classic plastic bezel), I can (sorta) feel static elelctricity on the metal frame. Is that normal?

How do I know that it is not me that is "shocking" (transfering the static) to the TV, versus the other way around?
post #2 of 9
Thread Starter 
Anyone?
post #3 of 9
The static transfer both ways.

Do u have a particularly dry room? do u get shocked with other things in the room? Is the power plug where the TV plugs in properly polarized?

Do this experiment, before u touch the TV, "discharge" yourself first by touching a known-ground point, THEN touch the TV, if shock still occurs then next paragraph. If no shock then is your environment.

If everything else seems normal, then it's possible your TV's electronics is suffering from high voltage leakage, u should be able to return it.
post #4 of 9
Thread Starter 
I am getting concerned. I am having an eletrictian coming today to inspect the outlet.

Perhaps it is the APC 1500 battery backup that is pluuged into the outlet that is casuing this issue. Should I not be plugging the TV into that?

Maybe it is the TV - an HDMI cord that I unplugged from my DirecTV box (but was still plugged into the TV), gave me a little shock yesterday. Weird!

Anyone?
post #5 of 9
Thread Starter 
I have figured out the problem - sort of. Anyone reading this, please add your comments.

The static electricity still occurs even when I unplug the tv and plug it into another socket, so it is not the socket or the APC battery backup. As background, this issue is more of a minor electrical shock (rather than static) coming through the metal frame of the TV.

Importantly, the shock GOES AWAY when the TV is unplugged. Because of that, I was able to identify that it was electrical. Even more interesting, when I take out the power chord from the back of the Samsung, turn it around 180 degrees and plug it back in to the TV, the shock on the frame goes away! Take out the plug and plug it back in the original way, and the shock coms back! So is this a chord problem, or an entire TV problem?

Once the power cable is plugged in correctly, I don't get any shock, so should I just keep the TV like this (with the chord plugged in the good way), or do you think I need to return the TV?

Along the same note: in testing out my APC unit on the TV (TV is plugged into my APC 1,500, and then I unplug the APC 1,500 from the wall), the TV stays on, for awhile, so I know the battery back is working - BUT, I hear a loud buzzing come from the back of the TV. What could this be? Is it connected?
post #6 of 9
Just so you don't feel like you are talking to yourself. I don't really know what the problem is, but I would say, if you've never had this problem with any of your tvs previously, and you can still return the tv and it's buzzing, return it.
post #7 of 9
I'm not sure I understand what you're saying about the cord: the cord should go in only one way, the proper way, with the ground on the outlet connected to the frame ground of TV. Seems like you have it somehow backwards, you have hot chasis and if you're properly grounded you'll be electrocuted. You're probably standing on the carpet with good insulation, get the carpet wet, come out wet from shower or touch some good ground like a pipe and it can actually kill you. Get somebody to check it, either your AC wiring is bad, or Tv is malfunctioning, or power cord is inserted somehow backwards, I can't tell without actually looking at it, but from your description it seems dangerous to you and others in the room.
post #8 of 9
Thread Starter 
Ahh! You figured it out. This line of Samsung LED's have power cables that can be plugged in two separate ways into the same internal receptacle (same plug, just different side of the plug facing the TV - you can put the plug in, remove it, turn it 180 degrees and plug it back in). So the polarity was switched the way I had installed it, and that is why I was getting shocked when the plug was in the wrong way, because the frame of the TV is all metal (very little plastic). Once I switched the plug around - no more shocking.

That being said. Do you think I did any damage to the TV in the 10 days it was plugged in incorrectly since it was purchased? Should I return the TV and get another one just to be safe? How could no one else have ever had this issue? Maybe it is because 95% of all Samsung's have plastic bevels... What do you think?
post #9 of 9
Odd that the plug is no polarized (can only go in one way), but OK just plug it in where no shock, leave it. I don't have an explanation.

Buzzing: My APC buzzes when in battery, not the TV. If TV buzzes, maybe it wants a sineway UPS.
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