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GT30 massive image retention

post #1 of 22
1/22/12 at 2:25pm
Thread Starter 
After 5 gt30 exchanges because of brightness fluctuation issues i finally received a October build that seemed to work perfect. I turned my ps3 on for maybe 2-4 mins just to see if i would find any kind of brightness fluctuation and I didn't... So I go to set up slides for the 100 hour break in, and boom right away I see in the top right corner when slides start to run, the ps3s clock and date stuck on the screen.. I said to myself ok, maybe its because the tv is still brand new. So I leave it for 100 hours running slides. Now Im done but still everything I view stays stuck on the screen and it only has to be up for seconds for it to stick. When I turn on my tv and the box comes out with white letters no signal found, that stays stuck, any thing that is white stays stuck. The ps3s date and time always gets stuck even if it there just for 5 seconds. I always have to run the scrolling bar.

Does this mean this tv is defective? The image retention on this tv is real heavy, things need to just be up for seconds for it to stay stuck. I didn't notice any image retention problems with the other gt30s i returned. I lowered contrast and panel brightness, that changed nothing.
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post #2 of 22
1/22/12 at 4:18pm
Sounds like a real issue to me, time to make another return is what it sounds like.
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post #3 of 22
1/23/12 at 7:00am
My first GT30 (July build) had wicked burn in and FBr. If I put the guide up on my tv from my cable box it caused burn in. I returned it and got one with a November build and so far no problems, IR or FBr....fingers crossed.
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post #4 of 22
1/23/12 at 7:14am
Quote:
Originally Posted by Odovic View Post

After 5 gt30 exchanges because of brightness fluctuation issues i finally received a October build that seemed to work perfect. I turned my ps3 on for maybe 2-4 mins just to see if i would find any kind of brightness fluctuation and I didn't... So I go to set up slides for the 100 hour break in, and boom right away I see in the top right corner when slides start to run, the ps3s clock and date stuck on the screen.. I said to myself ok, maybe its because the tv is still brand new. So I leave it for 100 hours running slides. Now Im done but still everything I view stays stuck on the screen and it only has to be up for seconds for it to stick. When I turn on my tv and the box comes out with white letters no signal found, that stays stuck, any thing that is white stays stuck. The ps3s date and time always gets stuck even if it there just for 5 seconds. I always have to run the scrolling bar.

Does this mean this tv is defective? The image retention on this tv is real heavy, things need to just be up for seconds for it to stay stuck. I didn't notice any image retention problems with the other gt30s i returned. I lowered contrast and panel brightness, that changed nothing.

I think that sort of IR is normal. For me I see a brighter after image as you describe, but it normally fades within seconds. Also, I notice it only when playing around with slides after gaming. If it is not noticed with normal content I would not worry about it.
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post #5 of 22
1/24/12 at 1:51am
Thread Starter 
Quote:
Originally Posted by fcwdev View Post

I think that sort of IR is normal. For me I see a brighter after image as you describe, but it normally fades within seconds. Also, I notice it only when playing around with slides after gaming. If it is not noticed with normal content I would not worry about it.

nope, image retention shouldn't be happening with a logo or anything being displayed in less than 1 second like im getting. This set I got has serious image retention problems. Im 0-5 with these gt30s, the only reason I keep trying is because I love the picture quality, too bad the Gt30s must be cheaply made... I don't know what to tell Panasonic support, but this tv has serious retention problems. I think I should probably get the D8000 or D7000. The other 3 GT30s I returned didn't have this issue too bad they had fluctuation brightness issues. This stuff is just terrible.. Its impossible to find something made of quality these days.
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post #6 of 22
1/24/12 at 4:28am
I don´t understand why you keep trying on the same model over and over. Okay for this IR issue but the FB that is an issue with the tv model by itself? I mean if it was fixed in your latter it was probably just a new firmware that reduced the issue and made it less noticable or you calibrated it for less light output?.

Why do you expect it to be magically fixed by a new set of the same hardware? I can´t imagine anybody enjoy shipping back and forth plasmas like that

Going samsungs you can do but if you are extremely anal you may be upset about FB on those as well.

Go LCD. They have less quirks as in buzzing, IR etc. If you get a backlit led and avoid dynamic contrast you shouldn´t suffer from uneven backlighting.
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post #7 of 22
1/24/12 at 4:30am
In my limited experience, if IR is bad, the set is more prone to burn in.
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post #8 of 22
1/24/12 at 6:59am
Quote:
Originally Posted by rahzel View Post

In my limited experience, if IR is bad, the set is more prone to burn in.

IR is burn in
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post #9 of 22
1/24/12 at 7:06am
Quote:
Originally Posted by 3xrock View Post

IR is burn in

No it is not. They are two different things. One is permanent the other is temporary.
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post #10 of 22
1/24/12 at 7:41am
Quote:
Originally Posted by Odovic View Post

After 5 gt30 exchanges because of brightness fluctuation issues i finally received a October build that seemed to work perfect. I turned my ps3 on for maybe 2-4 mins just to see if i would find any kind of brightness fluctuation and I didn't... So I go to set up slides for the 100 hour break in, and boom right away I see in the top right corner when slides start to run, the ps3s clock and date stuck on the screen.. I said to myself ok, maybe its because the tv is still brand new. So I leave it for 100 hours running slides. Now Im done but still everything I view stays stuck on the screen and it only has to be up for seconds for it to stick. When I turn on my tv and the box comes out with white letters no signal found, that stays stuck, any thing that is white stays stuck. The ps3s date and time always gets stuck even if it there just for 5 seconds. I always have to run the scrolling bar.

Does this mean this tv is defective? The image retention on this tv is real heavy, things need to just be up for seconds for it to stay stuck. I didn't notice any image retention problems with the other gt30s i returned. I lowered contrast and panel brightness, that changed nothing.

I had the same thing. It goes away after 500-1000 hours or so. It seems these panels are more susceptible to temporary IR especially in the first several hundred hours--but they apparently are not any more susceptible to
permanent burn-in. This is a great TV. I'd keep it and try not to worry so much if I were you.
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post #11 of 22
1/24/12 at 8:04am
Watch some regular content before you determine the sky is falling. All of your previous sets were fine as well, you just needed to get the patch. If you can't handle temporary, not massive, image retention then you may want to think about an LCD because you are sure to get worse image retention in the future. Any plasma owner should just expect to get it, and know that it will eventually leave.
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post #12 of 22
1/24/12 at 3:42pm
Thread Starter 
Quote:
Originally Posted by tfoltz View Post

Watch some regular content before you determine the sky is falling. All of your previous sets were fine as well, you just needed to get the patch. If you can't handle temporary, not massive, image retention then you may want to think about an LCD because you are sure to get worse image retention in the future. Any plasma owner should just expect to get it, and know that it will eventually leave.

Yea I know with the older GT30s i returned all i needed was a free fix but that fix would take over a month until i receive, so i decided to keep switching until I got a august and up model. I don't like paying for something that's brand new that is not working how its suppose to. With those older GT30s I had returned I never noticed or even saw image retention, I even gamed on one the instant I received it to test image retention and couldn't find any. While with this one I have now I just put something up for 1 second and it instantly leaves image retention. This is why I believe this one has a problem. In the other gt30s i returned I never noticed image retention even once. And the reason I keep getting GT30s was because I just wanted an august and up model that's the reason i changed all the time. Those were perfect except for brightness.
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post #13 of 22
1/25/12 at 4:23am
So in 23 days you returned 5 TV's? Wow I can see that Amazon will probably be changing their TV return policy thanks to people like you. My suggestion return this one and go buy an LCD simple as that. But if I was in charge at Amazon and you called to return a TV your name would come up in big bold bright red letters and I would refuse it unless you wanted to pay shipping.
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post #14 of 22
1/25/12 at 1:01pm
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Quote:
Originally Posted by GSDTrainer View Post

So in 23 days you returned 5 TV's? Wow I can see that Amazon will probably be changing their TV return policy thanks to people like you. My suggestion return this one and go buy an LCD simple as that. But if I was in charge at Amazon and you called to return a TV your name would come up in big bold bright red letters and I would refuse it unless you wanted to pay shipping.

Blame Panasonic for having bad quality control, one of the 4 tvs I received actually had the right side of the screen displaying no image while the other half did. And that was the first one I received. That bad 1st tv was a sign...
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post #15 of 22
1/26/12 at 5:15am
Quote:
Originally Posted by Odovic View Post

Blame Panasonic for having bad quality control, one of the 4 tvs I received actually had the right side of the screen displaying no image while the other half did. And that was the first one I received. That bad 1st tv was a sign...

LOL Bad quality control? You returned 4 TVs cause you didnt like the build date and didnt want to wait a month for a fix for FBr. That is not Panasonics fault, thats your own problem. Listen you will never be happy send it back AGAIN and go with your LCD.
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post #16 of 22
1/26/12 at 7:50am
Quote:
Originally Posted by Odovic View Post

Blame Panasonic for having bad quality control, one of the 4 tvs I received actually had the right side of the screen displaying no image while the other half did. And that was the first one I received. That bad 1st tv was a sign...

Not be offensive but you will not be happy with whatever TV you may get, no matter if it's a plasma, LED LCD, OLED or some other technology. Rotating TVs back and forth to Amazon is silly and all because of the small potential issue. All TVs have issues or potential problems intrinsic to the particular model year or the technology itself. Plasmas and CRTs have a potential of IR or screen burn, LCD (CCFL and/or LED) have screen opera effect or issues with light bleed, OLED will have a short life span, etc... I had a DLP set (donated to charity in a perfect working condition) for 8 years, a CCFL LCD and a GT30 plasma and all of them have/had minuses and pluses.

You've rejected perfectly good working GT30s just because they were pre-August 2011 build dates. Panasonic stands by their product, offers a fix and all you needed to do was to wait a bit for a technician to come out and swap a board. You instead decided to keep replacing TV until you get a newer build date and now you've got a problematic one but let me guess, now your swap window with Amazon is now closed. And now you come to this forum and complain about what you've done. Seriously...
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post #17 of 22
1/26/12 at 10:23am
Unfortunately xela Amazon resets the 30 day window every time they send you a replacement. After 5 sets they might be on to him though and just refuse him service and tell him to deal with Panasonic. I hope thats what happens
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post #18 of 22
1/26/12 at 11:21am
The OP seems to be a troll and just making excuses how to bash Panasonic which are the best TVs on the market. All plasmas are known to do this, especially when playing video games but go away when watching regular tv. Return 5 GT30s omg thats sad. If there was a issue with Plasmas like you describe they would of stopped making them years ago.
TVs i have owned. 42PX60U, 59V10, 50GT20, and now 60ST30 . Even the PX60U did have image retention but it goes away from watching TV within 24hours! After running Dnice settings and burn in at 80 contrast i have not seen image retention at all.



Go get a vizio OP
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post #19 of 22
1/26/12 at 11:25am
Quote:
Originally Posted by Odovic View Post

Not to be an ass but some of you are jerks. Your comment is dumb (GSDTrainer) , what you are hoping for makes you sound like a low life (GSDTrainer). Also if these tvs were working perfect there would be no need for me to contact support for repairs. I really don't understand the attachments people get with companies and then the hate they give toward people when someone is not happy with a product, get a damn life (GSDTrainer). I'm not going to wait months for a fix to a brand new TV, that doesn't make sense.

People worried about a multi million dollar company exchanging tvs... like seriously. (GSDTrainer)

People turn the issue im having with this set to tv exchange OMG poor amazon hate on poster issue.. get serious. Again (GSDTrainer)


All the shipping amazon is paying back and fourth to this guy probably cost amazon about as much as a brand new plasma. Have you considered buying a LED tv or a Projector. How about LG plasma or Samsung , you know those koreans are real good with customer service and fixing tvs.
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post #20 of 22
1/26/12 at 11:52am
Quote:
Originally Posted by Odovic View Post

Not to be an ass but some of you are jerks. Your comment is dumb (GSDTrainer) , what you are hoping for makes you sound like a low life (GSDTrainer). Also if these tvs were working perfect there would be no need for me to contact support for repairs. I really don't understand the attachments people get with companies and then the hate they give toward people when someone is not happy with a product, get a damn life (GSDTrainer). I'm not going to wait months for a fix to a brand new TV, that doesn't make sense.

People worried about a multi million dollar company exchanging tvs... like seriously. (GSDTrainer)

People turn the issue im having with this set to tv exchange OMG poor amazon hate on poster issue.. get serious. Again (GSDTrainer)

LOL You remind me of the people that would bring back an almost eaten pizza to Costco just because they had a 30 day no questions asked return policy and get their money back. Free meal, if you dont include the time and gas it took to get there and back. That and the people who would buy TV just for the SuperBowl and return them on Monday after the SB. Do you wonder why Costco changed their return policy? Because people took advantage of them and they were sick and tired of getting screwed. So because of a few bad apples every consumer that is honest gets screwed. Same thing will happen with Amazon. Also its because of people like you that certain stores are now tracking who returns what so that they can now refuse a return if they have a record of you abusing their system.

Let me ask you this did you know about the FBr issue before you purchased your first GT? Could you see it on every GT that you received? Many many many people have had their A boards replaced on brand new TV's to fix this KNOWN problem.
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post #21 of 22
1/26/12 at 11:55am
PS go buy a Samsung and see if they will even admit to their FBR problems. Or have one with the AR peeling on it and they have to come out and replace the whole panel and put some 30 cent rubber O rings under the bezel so it doesnt happen again. And hope that the screen just all of the sudden crack on you one day and they will tell you you did it. I do have an old 25" CRT i'll sell ya and you wont have any of these problems with it
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post #22 of 22
1/26/12 at 3:27pm
Quote:
Originally Posted by Odovic View Post

Not to be an ass but some of you are jerks. Your comment is dumb (GSDTrainer) , what you are hoping for makes you sound like a low life (GSDTrainer). Also if these tvs were working perfect there would be no need for me to contact support for repairs. I really don't understand the attachments people get with companies and then the hate they give toward people when someone is not happy with a product, get a damn life (GSDTrainer). I'm not going to wait months for a fix to a brand new TV, that doesn't make sense.

People worried about a multi million dollar company exchanging tvs... like seriously. (GSDTrainer)

People turn the issue im having with this set to tv exchange OMG poor amazon hate on poster issue.. get serious. Again (GSDTrainer)


Odovic, why are we jerks? You are the one who is swapping TVs like socks.

I assume that you were aware beforehand of the fact that some pre-August 2011 GT30 panels have FBr issue, and that Panasonic technician has to swap the A-board to fix the TV and that it takes a few weeks for a technician to come out and perform the fix. And yet you still bought the GT30 TV and kept on replacing so called "bad" ones for another GT30. Why not just get something else? Maybe a Samsung or LG LCD or plasma? That what I would do. Or get a VT30? Maybe get a refund (Amazon is pretty flexible) and buy a TV from B&M store? This time of the year deals are plentiful. In other words you have/had options.

Instead you started what is basically a troll thread and when people called you on that you resort to call people jerks.
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