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Samsung D series FBr fix discussion - Page 47

post #1381 of 1615
Thread Starter 
Quote:
Originally Posted by JMUdukes07 View Post

The dark scenes in Jaws were particularly bad for me as well. The first scene where she is swimming at dusk almost made the letterboxes appear grey for some reason - I had never seen that effect before

If you were to take a meter and measure those letter box bars in that scene and found them to be twice the baseline black then that is perfectly normal for this display. You see the problem here, without measurements and documentation of these things your perception can not tell us what is normal and expected.
post #1382 of 1615
Quote:
Originally Posted by zoyd View Post

If you were to take a meter and measure those letter box bars in that scene and found them to be twice the baseline black then that is perfectly normal for this display. You see the problem here, without measurements and documentation of these things your perception can not tell us what is normal and expected.

I understand that but I don't know what to tell you other than the fact that these issues were not happening on my display before July. February through July I never noticed a single instance of this problem and I made sure to use the entire first 30 days with the set to play as much as this content as possible.

I was told early on that the snow scene in Inception was one of the scenes that caused this issue with a lot of people. After applying the fix I watched this scene several times in February and March to try to find any issue and there was no fluctuation that I could pick up.

Now I watch the same scene, and it's like a strobe light effect on the letterbox. It's incredibly distracting and I can say with 100% certainty that this issue was not present before July.
post #1383 of 1615
Quote:
Originally Posted by JMUdukes07 View Post

I understand that but I don't know what to tell you other than the fact that these issues were not happening on my display before July. February through July I never noticed a single instance of this problem and I made sure to use the entire first 30 days with the set to play as much as this content as possible.
I was told early on that the snow scene in Inception was one of the scenes that caused this issue with a lot of people. After applying the fix I watched this scene several times in February and March to try to find any issue and there was no fluctuation that I could pick up.
Now I watch the same scene, and it's like a strobe light effect on the letterbox. It's incredibly distracting and I can say with 100% certainty that this issue was not present before July.
I had a horrible time with the snow scene prior to the logic fix and it worked great after. I haven't watched it again since the problem returned. Perhaps I will rent it and try it out again.
post #1384 of 1615
Quote:
Originally Posted by zoyd View Post

It's possible that what others are complaining about are the floating blacks and the ability to more easily pick them out over time. The panel black levels at 60Hz jump by a factor of 2 at 10-15% video APL with a time constant of 2-3 seconds. Prior to the logic board update that time constant was much shorter. This behavior is not going to change going forward so I see no point in further discussion.

Hi, zoyd,

I agree that there is no point in continuing this. The only reason that I became interested is that some are saying the 'pops' have returned and are as bad as they were before the logic fix. I assume that they mean they see the shorter time constant change. I see only the longer 2-3 second TC variations. Of course, I watch at a much lower peak level than most and the ABL APL effect is minimized so that would make this phenomenon less of a problem with my settings.

BTW, the visual experiment that I conducted did yield something of interest. For the D7000, the factory SW version, 1013.1, gives the best picture especially with SD source material. The measured black level with 1013.1 is a tad better also at 0.0075 ftL and at 0.0090 ftL with the newer versions. Since I have no need for the Smart Hub and all the SW updates were only for that, I am staying with 1013.1.

Cheers,
Larry
Edited by LarryInRI - 8/18/12 at 6:41pm
post #1385 of 1615
Larry,

Probably a stupid question but is there any way for me to downgrade to that firmware version? I have the most recent update currently.
post #1386 of 1615
Yes, there is a way. The bright people at SamyGo figured out how to do it.

First you have to install the SamyGo app (widget/hack) on your TV.
For the D8000 model: http://wiki.samygo.tv/index.php5/Rooting_D_series_arm_cpu_models
For the D6x00/D7000 models: http://wiki.samygo.tv/index.php5/Root_access_for_D_series_Mstar_cpu_models



Then follow these instructions: http://forum.samygo.tv/viewtopic.php?f=22&t=4199. This will install the lowest version SW that came from the factory with the original TV. Now you can keep this version or update to any version that you can get your hands on.

If you have not yet installed the logic FW update, load the appropriate one from the first post of this thread. The SamyGo rollback will not change your logic FW version.



Larry
Edited by LarryInRI - 8/18/12 at 7:38pm
post #1387 of 1615
Thread Starter 
No need to install the samygo widget first, some newer firmwares block it anyway. Just follow the downgrade procedure.
post #1388 of 1615
Thanks, zoyd. I am correcting my post.

Larry
post #1389 of 1615
So I just thought of something... When 99% of us first did the logic fix things seemed to be pretty good for a few months after. Would it be possible to revert the set to before we did the logic fix and then just reapply the fix? Perhaps that will give us another few months of pop-free viewing and then we can just continue to revert and reinstall whenever the pops become a problem. It isn't an ideal solution but I would be willing to do this every few months to be rid of the pops.
post #1390 of 1615
Quote:
Originally Posted by JMUdukes07 View Post

Larry,
Probably a stupid question but is there any way for me to downgrade to that firmware version? I have the most recent update currently.

I'd be curious to know if downgrading to 1013.1 fixes what we may be seeing with the fluctuating brightness/floating blacks/etc.

Zoyd, if this is truly floating blacks that has just emerged - do you know why the logic board fix would have solved it for a while there and why it's only just now coming back, or for some of coming around for the first time since logic fix? Similar to the user above, I also tested like crazy during my return period both for FBr and floating blacks and didn't notice this particular problem at all, from everything from the snow scene in Inception to even the scene mentioned by you in Revenge of the Sith (or any of the Star Wars movies for that matter).

I'm appreciative to everyone on these boards, but I just would love to get back to the TV I had in Winter/Spring then one now with flashing in dark or dimly lit scenes... Trust me, had this been around all along I would have noticed it - if not moreso seeing as most of my watching was in darkness due to the shorter hours of light during Winter/Spring compared to Summer. It's not that I previously wasn't noticing, or looking for it, it's that it truly was not there - at least not to a naked eye effect. Now even other, non-videophiles, are noticing it for the first time on my display frown.gif

If downgrading to 1013.1 resolves it for JMU, I'll be doing that immediately. If not, any other suggestions? Maybe a way to reduce peak level like Larry has on his D7000? Once again, thank you in advance from a worried 59D8000 owner.
post #1391 of 1615
I've downgraded to the original factory firmware. I'd like to try the 1013.1 firmware mentioned above but I can't seem to find it anywhere.

I'm not great at navigating that Samygo website so if anyone can offer assistance with this I'd appreciate it.

Meanwhile I'll try to test to see if downgrading the firmware to this version helped my pops at all.

EDIT: I can say that downgrading to the original factory firmware did NOT help with the brightness pops at all. Still present as ever during the opening scene to Jaws.
Edited by JMUdukes07 - 8/19/12 at 10:58am
post #1392 of 1615
I have to wonder if the fbr issue could activate my AMEX warranty, which doubles the Samsung warranty. Has anyone tried?
post #1393 of 1615
Quote:
Originally Posted by LarryInRI View Post

Yes, there is a way. The bright people at SamyGo figured out how to do it.
First you have to install the SamyGo app (widget/hack) on your TV.
For the D8000 model: http://wiki.samygo.tv/index.php5/Rooting_D_series_arm_cpu_models
For the D6x00/D7000 models: http://wiki.samygo.tv/index.php5/Root_access_for_D_series_Mstar_cpu_models

Then follow these instructions: http://forum.samygo.tv/viewtopic.php?f=22&t=4199. This will install the lowest version SW that came from the factory with the original TV. Now you can keep this version or update to any version that you can get your hands on.
If you have not yet installed the logic FW update, load the appropriate one from the first post of this thread. The SamyGo rollback will not change your logic FW version.
Larry

Ok...I'm kind of an idiot...

I upgraded my original factory D7000 with the Fbr fix in this thread....If memory serves me correct it was 1014.1 or 1014.7.....do you know if this upgrade still results in slightly lighter blacks as well? Or is it just the newer firmwares?

Tempted to downgrade back to 1013 if possible...
post #1394 of 1615
I think owners should go to the Samsung website and flood the office of the president with emails regarding this ongoing issue (if they haven't already). I pulled up the registration page on my TV and emailed him last week, and received a telephone call this morning regarding my email. The CSR was quite dismissive about this being a documented problem with the D series sets, and insisted that I needed to have my set looked at by an authorized Samsung service center in my area. When I explained that I had done extensive research on the issue, and had accumulated a lot of information regarding the attempted fixes, he angrily stated that people "should not believe everything they read on the internet" and suggested that routine warranty service was all that I was entitled to. When I responded that what I actually was entitled to was a set that worked, he became even more confrontational, so I told him to just go ahead and have the service center contact me and I would decide then whether or not I was going to go through with the "repairs". Incidentally, I've dealt with this particular service center in the past, and they're very knowledgeable and professional so I may just have the TV looked at after all.

I should state that this is the fourth Samsung product I've had problems with, and most certainly the last one I'll ever buy. Their track record has been dismal in the tech support area, and what satisfaction I have received in the past was entirely due to the kindness of a couple of gentlemen at the company who went above and beyond the call of duty to help me. Most consumers don't have access to such assistance, and Samsung management ought to be ashamed for basically burying their heads in the sand whenever design or manufacturing issues crop up with their products. mad.gif
Edited by Rudy1 - 8/20/12 at 2:54pm
post #1395 of 1615
Samsung is also sending a repair service out to take a look at my 59D7000 on Thursday. I also received the same "don't believe everything you read on the internet" line when I told the CSR that I was not confident that they would be able to solve the issue. I'm sorry, but I think spending ~$2,000 on a display should result in something better than I have received at this point. I'm not an absolute perfectionist, but when I prefer watching any content on than sports on my old Panasonic PZ85U because my D7000 can't handle dark scenes in movies and TV shows I think there is a problem.

I guess my only move at this point is to waste my time having them come out to "repair" my unit 3 times before hopefully getting a replacement that performs better. The E series doesn't sound like it's perfect but also seems like it is mostly free of any major design flaws like the D series had.
post #1396 of 1615
Repair guy just left and he said he needed to order a new panel and mainboard to try to solve the issue. I highly doubt that works and going through this process is going to be extremely annoying with trying to take time off work.

My biggest fear now is that this temporarily fixes the problem and then the Fbr returns after my warranty has expired in February. I thought people might have been being too picky when I first started reading about this topic - however after seeing the pops basically acting as a strobe light during a few episodes of Mad Men last night (with a light on) I realize even more that this is a big deal.
post #1397 of 1615
Quote:
Originally Posted by JMUdukes07 View Post

Repair guy just left and he said he needed to order a new panel and mainboard to try to solve the issue. I highly doubt that works and going through this process is going to be extremely annoying with trying to take time off work.

It can be very interesting for you.

Try to do like me, when the repair guy replaced my panel and logic board last month, I asked him to kindly leave me the old panel and logic board.

He accepted and told me that my old panel would go to the trashcan anyway, so no matter to leave it to me.

This way, I put my old updated logic board on the new panel and all was perfect, with absolutely no Fbr. biggrin.gif

Funny thing, the logic board " mute 7 3 7 enter " menu give me the old hours count, more than 2500, because of the old logic board.
post #1398 of 1615
What was the reasoning for having your panel and board?
post #1399 of 1615
Quote:
Originally Posted by JMUdukes07 View Post

Samsung is also sending a repair service out to take a look at my 59D7000 on Thursday. I also received the same "don't believe everything you read on the internet" line when I told the CSR that I was not confident that they would be able to solve the issue. I'm sorry, but I think spending ~$2,000 on a display should result in something better than I have received at this point. I'm not an absolute perfectionist, but when I prefer watching any content on than sports on my old Panasonic PZ85U because my D7000 can't handle dark scenes in movies and TV shows I think there is a problem.
I guess my only move at this point is to waste my time having them come out to "repair" my unit 3 times before hopefully getting a replacement that performs better. The E series doesn't sound like it's perfect but also seems like it is mostly free of any major design flaws like the D series had.

The repair guy is coming to swap out my panel tomorrow (PN59D6500). From the plethora of info from this thread, it seems that this won't solve the FBR in the slightest :/

And with only two weeks left on my warranty, I'm worried I'm going to be stuck with this problem permanently. I've tried my damndest to get used to it and overlook it. But I just can't. It has definitely gotten worse since the logic board update.

What's the process for getting a set entirely exchanged? Does one have to request this specifically? Is it a matter of making enough fuss to the right customer service rep?
Edited by coldblackice - 8/23/12 at 2:56pm
post #1400 of 1615
Quote:
Originally Posted by coldblackice View Post

The repair guy is coming to swap out my panel tomorrow (PN59D6500). From the plethora of info from this thread, it seems that this won't solve the FBR in the slightest :/
And with only two weeks left on my warranty, I'm worried I'm going to be stuck with this problem permanently. I've tried my damndest to get used to it and overlook it. But I just can't. It has definitely gotten worse since the logic board update.
What's the process for getting a set entirely exchanged? Does one have to request this specifically? Is it a matter of making enough fuss to the right customer service rep?

I know there are some people on this forum that have had luck having their panel replaced.

Like you, I've tried to adapt to this "annoyance" but I really believe it's getting worse over time. I watched an episode of Mad Men last night where my girlfriend (never notices anything) finally said something about the "annoying flashes". I'm also worried about the panel/board replacement providing a temporary fix for my issue - by the time the problem reappears my warranty could be up also.

I'd certainly hope Samsung will honor the warranty until you're satisfied with their resolution - although I've heard a lot of conflicting information about their customer service. I fully intend to ask to speak to higher ups if I don't like what I'm hearing from the CSR's because I think it's ridiculous that thousands of posts exist online about this issue but everyone at Samsung just plays stupid.

Like I said yesterday, please let me know how your repair goes today. I'm expecting to have the same repair done to my display next week.
post #1401 of 1615
Hi all. New to the forum but have been following this thread for a while. Having had the same issue as everyone else with the D series i ended up selling the tv and purchasing an E series PS51E450 and to my horror its nearly as bad as the D series with the FBr issue. Only had this tv for 4 days (had another one for a week but it had a chipped bezel so sent it back, it also had the FBr issues) so emailed Samsung who have offered to send an engineer (home visit) to try and solve the issue. Its frightening that they would release a 2012 model with the same issues as the D series. Not a happy camper.mad.gif
post #1402 of 1615
Quote:
Originally Posted by djstevie View Post

Hi all. New to the forum but have been following this thread for a while. Having had the same issue as everyone else with the D series i ended up selling the tv and purchasing an E series PS51E450 and to my horror its nearly as bad as the D series with the FBr issue. Only had this tv for 4 days (had another one for a week but it had a chipped bezel so sent it back, it also had the FBr issues) so emailed Samsung who have offered to send an engineer (home visit) to try and solve the issue. Its frightening that they would release a 2012 model with the same issues as the D series. Not a happy camper.mad.gif

Have you tried engaging Cinema Smooth? That works to solve the problem on my D8000, but noticeably worsens black level. However, I have read numerous times that black level no longer worsens when Cinema Smooth is engaged on the 2012 models. That being the case, I would try engaging and see if it on your new TV - and if so, consider yourself lucky that they did at least fix that issue with the 2012 models and have created a acceptable workaround to said FBr issues.

That is of course assuming engaging Cinema Smooth does solve the issue as it does on my D8000 - but I really don't want to sacrifice the black level (which already wasn't as inky as Panasonic owners say they have with their sets). Nonetheless, I'm still following this board daily to see what everyone is doing and what the D8000 expert owners (like Zoyd) suggest as next steps smile.gif.
post #1403 of 1615
Quote:
Originally Posted by winklepr View Post

Have you tried engaging Cinema Smooth? That works to solve the problem on my D8000, but noticeably worsens black level. However, I have read numerous times that black level no longer worsens when Cinema Smooth is engaged on the 2012 models. That being the case, I would try engaging and see if it on your new TV - and if so, consider yourself lucky that they did at least fix that issue with the 2012 models and have created a acceptable workaround to said FBr issues.
That is of course assuming engaging Cinema Smooth does solve the issue as it does on my D8000 - but I really don't want to sacrifice the black level (which already wasn't as inky as Panasonic owners say they have with their sets). Nonetheless, I'm still following this board daily to see what everyone is doing and what the D8000 expert owners (like Zoyd) suggest as next steps smile.gif.

Unfortunately i dont have a Cinema Smooth option. Maybe as mines isnt the higher spec model. BTW i got my model number wrong its a PS51E530 i have and not a 450. Dont know where i got that from. Probably from reading various forums in regards to my issue i somehow got 450 into my head. Doh.!
Edited by djstevie - 8/24/12 at 11:21am
post #1404 of 1615
Quote:
Originally Posted by JMUdukes07 View Post

I know there are some people on this forum that have had luck having their panel replaced.
Like you, I've tried to adapt to this "annoyance" but I really believe it's getting worse over time. I watched an episode of Mad Men last night where my girlfriend (never notices anything) finally said something about the "annoying flashes". I'm also worried about the panel/board replacement providing a temporary fix for my issue - by the time the problem reappears my warranty could be up also.
I'd certainly hope Samsung will honor the warranty until you're satisfied with their resolution - although I've heard a lot of conflicting information about their customer service. I fully intend to ask to speak to higher ups if I don't like what I'm hearing from the CSR's because I think it's ridiculous that thousands of posts exist online about this issue but everyone at Samsung just plays stupid.
Like I said yesterday, please let me know how your repair goes today. I'm expecting to have the same repair done to my display next week.

The tech just left, having replaced the panel with a new one. I helped the guy do the entire job.

After it was all swapped and done, I showed him the still-unfixed effects on the new panel (as I expected would be). The service guy called his boss (the Samsung Rep of their repair company), and the rep tried to blame it on ALL manner of problems -- it was my source, it was the specific movie, it was the cable, it was all manner of different refresh frequencies/dynamic settings/eco and light sensors/etc... all to no avail.

I showed the technician the very obvious FBR in multiple scenes and movies; it was undeniable -- like a literal strobelight. He finally handed his cellphone to me to talk with the rep.

The rep tried to blame it on everything else -- understandably. I was adamant though, politely responding to each of his suggestions, pretty much completing his sentences on each and every thing I've tried. I told him about the plethora of tests I've done on different sources, media, cables, room lighting, firmware updates, calibrations, dynamic/special settings, refresh rates, resolutions, etc.

After all of the run around, he finally postulated "It must be the mainboard then". Out of curiosity, Is the mainboard the power board?

Anyway, his conclusion was that he was going to have to call a special escalated executive customer service line and speak to someone to get the problem escalated.

I was very appreciative and expressed gratitude for all their time and effort, and even offered to take on the arduous task of calling Samsung and complaining until it was fixed. He refused, though, saying that it would only get me connected with an $8/hour CSR who wouldn't go anywhere in terms of finding a solution.

The tech departed, and now that's where I stand -- a fresh panel, with exactly the same amount of problem that there was before. From here, I await for the boss of the repair company (Samsung rep) to contact his escalated people in Samsung to hopefully find some kind of solution. I'm not sure what the mainboard is, but I would bet 99 out of a 100 times that it isn't going to fix the problem.

And for the record, I bought this model TV (PN59D6500) last September. Upon receiving it, I had it exchanged by the retailer for the fluctuating brightness. The next one had the same problem, so it was exchanged again. The third set had the same problem, so I realized at that point that it surely must be a firmware problem with Samsung's software in forcing some type of dynamic contrast or eco effect.

I've lived with this problem for nearly a year now, with the only glimmer of hope being zoyd's miraculous discovery of the logic board update. The pops were gone! But now, more surely than ever, they are back, and just as worse as before (if not even worse). As has been suggested, I thought that perhaps I was just more sensitive to the pops, having lived with the issue for a while and being quite aware with them.

But it's not the case. Friends/family who watch the TV now are able to see it on their own accord.

:/

Anyone have experience with or know of others who have had their entire sets replaced/exchanged? I remember reading in a thread or two about some getting their entire set replaced, and not just a new panel.

What was the process for this to happen? And were the new set(s) free of the fluctuation problem?
post #1405 of 1615
Thread Starter 
If the panel was replaced he may have replaced the logic board too. Check the logic sw version and update if needed. A mainboard replacement won't change anything.
post #1406 of 1615
In Europe when the panel is replaced, it mostly means that everything but the mainboard is replaced. The replacement panel has everything on it (logic board, y-scan board, x-scan board, power board). The things are not changed are: The bezel/case, the speakers and the mainboard.
post #1407 of 1615
Thanks. Ya, he definitely changed out the boards. I know, because he asked me to help him do so smile.gif

But I haven't yet been able to check the logic board firmware yet. I'll do that tomorrow.

However, even if updating the logic board fixes the pops, what's stopping them from coming back like they did with the previous panel? It just feels like this problem is ingrained into the "dna" of the tv, and won't be getting fixed, resolved, or going away any time soon.

And although I'm not caught up on where the E series stands in terms of fbr, I have seen a couple reports that the fbr is still present :/
post #1408 of 1615
Quote:
Originally Posted by coldblackice View Post

Thanks. Ya, he definitely changed out the boards. I know, because he asked me to help him do so smile.gif
But I haven't yet been able to check the logic board firmware yet. I'll do that tomorrow.
However, even if updating the logic board fixes the pops, what's stopping them from coming back like they did with the previous panel? It just feels like this problem is ingrained into the "dna" of the tv, and won't be getting fixed, resolved, or going away any time soon.
And although I'm not caught up on where the E series stands in terms of fbr, I have seen a couple reports that the fbr is still present :/

Yeah, I'm hesitant to update the logic board again when my panel and board are replaced next week. I don't see what's stopping the problem from presenting itself again in another 5-6 months and at that point my display will be out of warranty.

I haven't heard nearly the complaints about the E series as I have about the D series - so if they offer to exchange your D6500 for an E model I would certainly give it a go. Although I have heard a few people mentioned that they were offered the option of a refund instead of an exchange and I would probably take that route at this point and get a GT50 or something.

Anyway, I've owned plenty of Samsung products and never had a problem - but this 59D7000 is certainly the most disappointing $2,000 I've ever spent at this point.

Please keep me updated on how Samsung handles your issue since I will most likely be going through the same process in the next few weeks.
post #1409 of 1615
Quote:
Originally Posted by JMUdukes07 View Post

Yeah, I'm hesitant to update the logic board again when my panel and board are replaced next week. I don't see what's stopping the problem from presenting itself again in another 5-6 months and at that point my display will be out of warranty.
I haven't heard nearly the complaints about the E series as I have about the D series - so if they offer to exchange your D6500 for an E model I would certainly give it a go. Although I have heard a few people mentioned that they were offered the option of a refund instead of an exchange and I would probably take that route at this point and get a GT50 or something.
Anyway, I've owned plenty of Samsung products and never had a problem - but this 59D7000 is certainly the most disappointing $2,000 I've ever spent at this point.
Please keep me updated on how Samsung handles your issue since I will most likely be going through the same process in the next few weeks.

Good to know, thanks. If they do happen to offer the refund, do you think they would offer the original purchase price, or the original retail/market price? "Unfortunately", I got the TV for nearly half price through some insane deal-age. A trivial point in the scope of this thread.

But yes, if they do offer an exchange (with no full refund option), I will surely take the exchange. That's fantastic to know that the E series seems better regarding this issue.

It's just truly unbearable. Which is just downright sad, because I love everything else about this TV. Everything! If it weren't for this dumb, dumb issue. I probably wouldn't even mind it as much if the pops weren't so rapid. Literally, I get a strobelight effect, where the screen will be rapidly flashing back and forth, as if it can't decide on the contrast, so it instead wobbles between the variation.

Anyway, I'll keep you posted as to what happens Monday, when the guy talks to escalated Samsung people. Unfortunately for him (and fortunately for me), he was slightly perturbed that he couldn't call them Friday (they were closed), as he now has a $1200 core charge on his company's books until he can close this case and send back the old panel. But for me, this just means a nice carrot of incentive for him to grab Samsung by the ear to get this solved smile.gif

Please keep me abreast of how your service ticket goes, and what the tech(s) say. And if I were you -- I would be completely ready for when they come. Have multiple sources loaded up and ready to go, with different media, all paused or ready to go to specific scenes where you get brightness pops.

I had this prepared with my computer, playing multiple extracted blurays through HDMI, all showing the pops, but it wasn't "enough". They really tried to push that the problem was with my computer, or with the extracted media, etc. It took a lot of adamant persuasion that I had tested every other source, media, cable, refresh rate, resolution, amount of room light; all to show that the problem must surely be within the set.

If you don't have this ready, they're likely to say it's working fine, or that it must be your source/cable/media.
post #1410 of 1615
Yeah, I'm getting the strobe light effect as well. It's weird that the problem seems to have only returned for some of the people that installed the logic board update.

I was fortunate that the technician that came the other day saw that I was a Redskins fan so he was nice to me right off the bat. He also tried to downplay the issue when I showed him what happened on the Jaws Blu Ray but seemed to want to try to solve it.

I guess I could pull up a few episodes of Mad Men on Netflix since those are probably the most egregious examples of the strobe effect. He's supposed to call next week when the panel and board are delivered from Samsung but I am quite annoyed that I have to go through all this crap to (hopefully) get the issue resolved. It'd be a lot simpler if Samsung would acknowledge the problem since there thousands of posts about it on the internet.
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