If I remember correctly the instructions that came with the unit suggested laying the screen face down on a blanket or other soft material and install the base from that position. Did you not get that instruction sheet or did you misplace it or ignore it? There is also a screen cleaning cloth included and instructions on how to clean a plasma screen. Other printed and pictured instructions also describe the correct way to lift the tv so as to not twist it and possibly (probably?) crack the thin glass sheet. fairwood
post #991 of 1251
11/16/12 at 6:36am



























Anyone know what's LG's policy about these? Guess there has to be a bit more than one to get it replaced under warranty.
